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features
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support

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Description

Dexem offers cloud solutions designed to gather, process, manage, integrate, and analyze telephone conversations. By examining inbound calls from your marketing efforts, you can assess how well your advertisements, traffic sources, keywords, and web pages are performing. This insight can help you streamline your sales pipeline and boost efficiency, ultimately leading to more opportunities and increased revenue through your phone interactions. With a sophisticated automated call routing system powered by interactive voice response (IVR), you can utilize natural language processing, speech recognition, and DTMF tones for enhanced user engagement. Understanding the effectiveness of your marketing campaigns in driving phone calls is essential for optimizing your customer acquisition strategy and managing your marketing investments wisely. Dexem Call Tracking utilizes unique tracking numbers assigned to each advertisement, traffic source, or visitor, enabling you to accurately connect your calls to the appropriate acquisition campaigns while maximizing your marketing ROI. This comprehensive approach ensures that every phone call contributes to your overall business growth and understanding of customer behavior.

Description

Receiving that initial call leaves you in the dark regarding the identity of the caller and the specific marketing initiative that prompted the call. Lacking this crucial information makes it challenging to refine your campaign and increase lead generation. Shockingly, 71% of online leads are lost simply because businesses fail to make timely follow-up calls. Moreover, the tracking and monitoring of sales follow-up calls are often overlooked. Manually logging daily sales calls into a CRM system can be quite cumbersome. You recognize the significance of service reminders and customer engagement calls. Fortunately, call tracking is straightforward and provides insights into which marketing channels and campaigns yield the highest volume of calls, much like the visual representation you see here. By implementing call tracking, you can strategically allocate your budget to the most effective channels and campaigns. Additionally, ConversationAnalytics meticulously records and accurately transcribes every call generated through your marketing efforts, ensuring that no valuable insight is missed. This comprehensive approach can significantly enhance your understanding of customer interactions and improve your overall marketing strategy.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$39 per user per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Dexem

Country

France

Website

www.dexem.com/en/

Vendor Details

Company Name

Waybeo

Website

www.waybeo.com

Product Features

Call Tracking

CRM Yes 
Call Log No 
Call Recording No 
Call Routing Yes 
Caller Identification Yes 
Campaign Management No 
Conversion Tracking Yes 
IVR / Voice Recognition Yes 
Keyword Tracking No 

Product Features

Call Recording

Archiving No 
Call Sharing Yes 
Distributed Call Recording Yes 
Event Triggered Recording No 
File Transfer No 
Instant Retrieval No 
On-Demand Recording No 
Recording Bookmarking No 
Scheduled Recording No 
Screen Activity Recording No 
Video Call Recording No 

Alternatives

Alternatives

Call-tracking Reviews

Call-tracking

Magnetis
CTM Reviews

CTM

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