Best VisionFlow Alternatives in 2025

Find the top alternatives to VisionFlow currently available. Compare ratings, reviews, pricing, and features of VisionFlow alternatives in 2025. Slashdot lists the best VisionFlow alternatives on the market that offer competing products that are similar to VisionFlow. Sort through VisionFlow alternatives below to make the best choice for your needs

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    SysAid Reviews
    Top Pick

    SysAid Technologies

    2,189 Ratings
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    SysAid is the next-gen of ITSM, a comprehensive platform with generative AI baked into every element of service management, all wrapped up in an intuitive, fully conversational user experience. Empowering organizations to deliver exceptional service – automagically. This delights employees with a reliable, easily accessible, and incredibly convenient service experience. Frees up admins so they can focus on more strategic tasks. And liberates organizations to unleash their true potential.
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    Serviceaide Reviews
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    Serviceaide is an intuitive service management solution which can be implemented within weeks and not months. You will see a real ROI with low administration costs and rapid implementation. Flexible platform that can be used on-premises or in the cloud. Serviceaide is built on ITIL best practice and has all the components that your team requires. You can select the environment that suits your technology, infrastructure, and compliance needs. Serviceaide is a comprehensive and affordable solution that provides IT staff the tools they need to manage everything, from tickets to incident, change, and asset management. Serviceaide features a virtual agent, self service portals, and AI-based functions to support analyst and user productivity. Automate processes in technical workflows, business processes and services to increase business agility.
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    Vivantio Reviews
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    Vivantio has been recognized as one of the best customer service management software platforms on the market. We provide a SaaS service management product that serves multiple customer service areas including customer support ticketing, help desk, service desk, IT service management, asset management, and enterprise service management, all backed by proven industry frameworks, such as ITIL. Vivantio provides flexible licensing options to meet the business requirements of the world's fastest growing organizations.
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    Canfigure Reviews
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    Canfigure is a modular software solution for automation of business processes and workflows. Pre-built modules include Asset Management, Computerized Maintenance Management System (CMMS), Configuration Management Database (CMDB), Service Desk, Change Management, Equipment Management and Test Validation. Any combination of modules can be implemented and tailored to specific requirements. We specialize in migrating companies away from using Excel sheets or multiple legacy systems to maintain their critical data, by implementing a centralized, intuitive and cost-effective solution that puts you in control of your data. Furthermore, Canfigure enables unique customization capability that allows your administrators to implement system changes without Vendor involvement or further expense.
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    Matrix Requirements Reviews
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    Streamline every stage of the development lifecycle with a flexible solution built for SxMD. Efficiently manage design controls from requirements to compliance with end-to-end traceability to mitigate risk. Innovate faster with a flexible item-based approach to documentation designed to meet even the most complex SxMD product needs. Enhance quality management with full traceability from design input to output with a purpose-built software platform that enables a collaborative quality culture across all teams. Take charge of evolving design, quality, and regulatory requirements while empowering team autonomy and get your product on the front line faster. Ensure frictionless alignment between platforms with native integrations for Jira, GitLab, GitHub, Azure DevOps and more. Leverage our REST API to connect with all your tools.
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    Doc Sheets Reviews
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    Introducing Doc Sheets: Streamline Your Enterprise Lifecycle & Requirements Management Effortlessly Doc Sheets is a powerful, user-friendly software solution that simplifies enterprise lifecycle and requirements management. With an intuitive interface, flexible features, and affordable pricing, it empowers organizations of all sizes to manage documentation and requirements throughout the product development cycle efficiently. Key Features: Intuitive Interface: Easy navigation for technical and non-technical users, minimizing the learning curve. Requirements Tracking: Capture, document, and prioritize requirements with traceability. Project Management: Plan and track tasks, milestones, and deliverables. Test Case Management: Create, organize, and track test cases, ensuring comprehensive coverage. Lifecycle Management: Manage the entire development cycle from planning to release. Customizable for Various Industries: Tailor the software to suit software, embedded systems, medical devices, and more. Collaboration and Version Control: Real-time collaboration and version control to enhance teamwork. Affordable Pricing: Cost-effective pricing for organizations of all sizes. Try Doc Sheets today!
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    GoTo Resolve Reviews
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    GoToResolve is a refreshingly simple IT support tool that adapts to the way your team works today. Our all-in-one IT platform will help you support your workforce from anywhere. All your IT needs are covered with our all-in-one platform. It's as simple as speaking to someone. Agents and employees can get more done with time-optimizing features such as unattended access, multi-session handling, and multi-session management. Systems are protected while businesses run smoothly. Remote access, support and ticketing are all possible together. Remote and in-house teams can access GoTo Resolve more easily. You can speed up resolutions by using a frictionless, fast join flow. All the tools agents need to resolve problems are available right there. - In-session system diagnostics - Reboot/reconnect - Admin mode - File transfer - Multi-session handling - and many more
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    Freshdesk Reviews
    Top Pick
    1) Customer delight made super easy Manage conversations across multiple channels Deliver fast and consistent customer service across email, phone, chat, WhatsApp Business, and other social media channels from a single view. 2) Boost your agent productivity Cut down on manual and repetitive tasks using advanced automation rules, and solve customer queries faster without increasing your agent strength. 3) Deliver seamless self-service Help customers help themselves by publishing a branded knowledge base and offering instant resolutions using AI-powered chatbots. 4) Stay on top of your CSAT goals Use customizable analytics and reports to track team performance, identify bottlenecks before they snowball, and keep tabs on your team's CSAT goals. Enable frictionless remote work for your support team 1) An intuitive and easy-to-use platform that does not require a complicated onboarding process 2) Cloud-based solution that empowers agents to work conveniently on their laptops or phones 3) 650+ cutting-edge applications that you can easily integrate with and build robust support workflows
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    aqua cloud Reviews
    aqua, with its AI-powered technology, is a cutting-edge Test Management System built to streamline and boost QA processes. Perfect for both large and small businesses, especially in highly regulated sectors like Fintech, MedTech, and GovTech, aqua excels in: - Organizing and managing custom testing workflows - Handling various testing scales and complexities, - Managing comprehensive test data sets - Ensuring detailed insights through advanced reporting - Transitioning from manual to automated testing All of this becomes effortless with Aqua. Additionaly, it stands out with "Capture" - simplified 'single-click' bug tracking and reproducing solution. Seamlessly integrating with popular platforms like JIRA, Selenium, and Jenkins, and supported by REST API, aqua enhances QA efficiency, significantly reducing time spent on routine tasks and accelerating software release cycles by 200%. Take away your pain of testing! Try aqua today!
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    Issuetrak Reviews
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    Issuetrak makes it easier to resolve your team's or customers' problems faster and more efficiently. Issuetrak is a versatile business process management solution that can help you improve your performance through powerful ticketing resolution. It includes help desk operations, customer support, complaint management, change management, asset management, and more! Issuetrak includes all the tools you need for your team, including workflow automation, detailed reporting, custom forms, alerts, and a knowledge base.
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    LiveHelpNow Reviews
    Top Pick
    LiveHelpNow is changing the game of customer service one support solution at a time. Omnichannel support tools that will make your agents’ jobs easier and strengthen your brand! • A fully integrated customer support suite to meet all of your customer support, contact center, lead generation, and help desk needs. • All-in-one omnichannel capabilities: Live chat, SMS text-to-chat, chatbots, Facebook messenger, email/ticket management, and VoIP call management, yet your team will receive one streamlined communication history. • Tools and features include but aren’t limited to intelligent conversation routing, canned responses, KPI dashboards, contact center analytics, enterprise level reporting, conversion tracking, unified inbox, auto language translation, knowledge base management, automations and triggers, lead generation management, and more. • Thoughtfully designed so you can get the most out of your existing tools. Integrate with your CRM, CMS, knowledge base, social media channels and more. • HIPAA, ADA and PCI compliant and financial grade AES-256 bit encryption • Quick and easy installation. No setup fees or contracts. • Free 30-day trial • Free training and 24/7 support
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    SMART Software Reviews
    Software for field service management in every industry. SMART Software works with you to streamline your routes and provide detailed reporting and analysis to help you grow your service business. Our software support team is the best in the industry and includes on-site training. Streamline your business operations and keep all your important customer information in one place. Our inventory management, equipment tracking and time management tools, as well as reporting, will help you increase your bottom line. You can keep track of all aspects related to Service Issues, including ticketing and technician routing, inventory control, and vehicle maintenance. We forecast vault cash differently to any ATM software or processor. ATM SMART is a popular choice for customers who return 20% of their vault cash. SMART offers a powerful, integrated CRM solution that allows you to manage your relationships with customers, vendors, sales prospects, and other business contacts.
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    Zendesk Reviews
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    Zendesk

    Zendesk

    $5 per month per user
    20 Ratings
    Zendesk helps you create exceptional customer experiences. Zendesk, a leading provider of software and solutions to improve customer relationships, empowers businesses to become more reliable, flexible, scalable, and adaptable. Zendesk's products include Support, an integrated customer service solution; Chat, chat, and messaging tool; Talk and call center software; Explore to analyze and report; Inbox, shared team mailbox; Guide, a knowledgebase and self-service solution; and Connect + Outbound to support proactive campaigns.
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    VIZOR Reviews

    VIZOR

    Vector Networks

    $2.00/year/user
    1 Rating
    VIZOR is an ITIL Certified IT Asset Management Solution. VIZOR manages all aspects of IT asset management. This includes network discovery, inventory data, purchase, warranty, and maintenance details. The allocation of assets to employees and locations can be simplified so that you always know who has what. VIZOR can audit your network and integrate with tools like LANSweeper, Microsoft SCCM, Chromebook Admin, and LANSweeper. VIZOR can be configured to only include the features you need. Get started now.
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    Vision Helpdesk Reviews

    Vision Helpdesk

    Vision Helpdesk

    $8.00/month/user
    Vision Helpdesk is a veteran product in satellite helpdesk, with over 20,000+ customers. With their four product platforms that help manage customer support for small to large businesses, Vision Helpdesk is a market leader. They offer solutions that include Help Desk Software (Multi-Channel Help Desk), Satellite Help Desk(Multi Company Help Desk), IT Service Desk/ITIL/ITSM Help Desk and Live Chat Software. Vision Helpdesk was specifically designed to provide support for multiple brands/products in one central location. It does not require integration with third-party software. Users can load the cloud-based or private server version on any Windows or iOS device. Vision Helpdesk leaders believe they can deliver all features that will simplify customer interaction and give you complete control over information flow within your company.
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    Allegra Reviews

    Allegra

    Steinbeis

    €40 per month
    Allegra software offers classical project management. You can plan and manage projects either classically, agile, or mixed. Scaled Agile Framework (SAFe) supported. You can use agile methods even when you are working on large projects. Agile with Scrum and Kanban are a premium scrum/kanban tool. For high productivity in software development, use backlogs, epics and user stories. You can also integrate with Gitlab, Gitlab, and Eclipse. Allegra has task management features that allow you to organize any type of process in workspaces. You can organize your workflows and processes hierarchically up to any depth. For postal number areas, product areas, or departments. You can automate workflows with task management software without programming. Automated answering of emails, resubmissions and approval procedures: The task engine and the graphic workflow editor make it easy to automate even complex tasks.
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    Reqtest Reviews
    Reqtest enables you to quality assure all of your IT projects and release new software with full confidence. Within the platform you can easily manage requirements, perform extensive testing and track bugs. Managing the scope, quality, & progress of your IT projects have never been easier. – Collaborate with suppliers and within the organization – Integrate with Jira, DevOps or other tools – Track the project progress with your own dashboards
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    iTop Reviews
    Whether you’re an infrastructure manager handling complex systems, a service support leader striving for customer satisfaction, or a decision-maker focused on ROI and compliance, iTop adapts to your processes to simplify your tasks, streamline operations, and enhance service quality. Gain a real-time, 360° view of all your IT assets and incidents in one place, reducing downtime and improving the efficiency of your support team. Effortlessly manage multi-client environments and streamline collaboration across departments. With iTop, you get a solution that scales with your growth, providing tools to tackle your most pressing IT challenges while maintaining service continuity and improving team productivity
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    BOSSDesk Reviews

    BOSSDesk

    BOSS Solutions

    $19.00/month
    BOSSDesk is an integrated ITIL-based Service Desk/Help Desk solution that can be used on-premise or cloud. It provides remote work capabilities with an award-winning user interface and a powerful Service Catalog. Customers have rated BOSSDesk highly for its affordable ITSM solution, great user experience, and outstanding customer support.
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    Agiloft Service Desk Suite Reviews
    The top-rated Service Desk suite will help you bring agility and efficiency to your support operations. Agiloft's Service Desk Suite offers fully integrated applications that allow IT teams to have complete control over all processes. It includes customer support and RMA management, IT ticketing, internal help desk, asset and change management, ITIL and ITSM.
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    Wowdesk Reviews

    Wowdesk

    Wowdesk

    $5.00/month/user
    Software that enables businesses of all sizes to deliver WOWing customer experiences is affordable, flexible, and easy-to-use. Wowdesk automates the recording, tracking, and life-cycle of customer service inquiries, and streamlines the resolution process. Wowdesk combines all customer requests from multiple channels into a single platform. Wowdesk automates your complaint management processes to meet regulatory and compliance requirements, ensure customer happiness, prevent recurring issues, and track and manage customer complaints more effectively. Dashboards and powerful reporting tools provide meaningful metrics for measuring performance, customer satisfaction, return on investment, and performance.
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    SutiDesk Reviews
    SutiDesk, an online helpdesk software that is easy to use, is designed for customer support in any organization. Its intuitive and collaborative design allows customers to resolve their issues quickly and effectively while giving them complete control over all support requests and questions. SutiDesk allows companies to track and manage support tickets and all related activities through a single platform. SutiDesk can be deployed quickly and requires no installation.
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    NetResults Tracker Reviews
    NetResults® Corporation creates and markets NetResultsTracker™, a web-based collaboration tool that allows companies to more effectively track, manage, and resolve a variety of business issues. NetResults Tracker is a web-based collaboration software that can be used to track bugs, issues, problem tracking and change management. It also supports workflow management, process management as well as help desk, knowledge bases, and an automated support portal. Web-based collaboration tool that helps companies track and manage business issues. NetResults Tracker Standard Edition includes additional collaboration features like alerts and escalate, discussion threads, and others. Our customers come from many industries, including entertainment, consulting, financial, government and hardware manufacturing, pharmaceuticals, retail, software, system integraton, telecommunications, transportation, and utilities.
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    PointInsight Reviews

    PointInsight

    LinkEdge Technologies

    $500 one-time payment
    PointInsight is a web-based portal for business process management that simplifies and makes it easy to use. It allows you to create, enforce and enforce business rules, and optimize business processes for small, medium-sized, and large businesses. It was specifically designed to automate and streamline IT support, help desk, and IT services. PointInsight provides an integrated knowledge base that can be customized to provide instant business intelligence such as alerts and reports, as well as customizable search features. Automate, standardize and make all human-centric business processes more efficient.
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    ServiceWise Reviews
    TechExcel's ServiceWise is a cloud-based, secure information technology service management (ITSM) software solution. It implements ITIL workflow standards to streamline processes and streamlines business operations. This software suite for IT service management and help desk is flexible and scalable. It offers powerful features such as smart ticketing, events, tasks, forms, surveys, workflow, self-service and escalations, analytics, reporting, and analytics.
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    Perforce Helix Plan Reviews
    Perforce Helix Plan is a versatile project management tool designed to streamline real-time planning and collaboration within development teams. It supports multiple methodologies, including SAFe, Scrum, and Kanban, providing the flexibility to adapt to various workflows. The platform enables teams to track tasks, time, and progress while offering powerful features such as capacity planning and detailed project histories. By integrating seamlessly with other tools like Helix Core and Helix ALM, Helix Plan ensures a unified, efficient development process. Its intuitive interface allows teams to customize their experience, ultimately improving project delivery speed and operational effectiveness.
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    Sidequest Reviews

    Sidequest

    Sidequest

    $1.50 per user per month
    Sidequest brings together the best of both the worlds and industry-grade problem management to your workplace. You can send, receive, and track your personal and team tasks. You should always have a common understanding of the status of tasks so that you don't need to wonder "Is it done?" Is it still pending Who is responsible for it? What is the deadline? Make use of native Slack threads for communication right within tasks, creating a shared task history that reduces ambiguity and creating a sense of community. Each Slack workspace member should be given a personal task box. You can also set up additional channels to share inboxes - these are great for IT and HR.
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    Jira Service Management Reviews
    Jira Service Management (formerly Jira Service Desk), empowers Dev/Ops teams to work at high-velocity to respond to business changes quickly and provide great customer and employee service experiences. Tune Jira Service Management for your specific needs. Every team member, from IT to legal to HR, can set up a service desk quickly, and then adapt to scale. Provide great service experiences quickly - without the complexity and cost of traditional ITSM solutions. An open, collaborative platform allows you to track work across your enterprise. You can link issues across Jira, as well as ingest data from other software-development tools, to give your IT support and operations teams richer contextual information that allows them to quickly respond to incidents, requests, and changes. Manage risk and deliver more customer impact. You can accelerate critical development work, eliminate the need for manual labor, and deploy changes quickly with an audit trail for each change.
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    Alloy Navigator Reviews

    Alloy Navigator

    Alloy Software

    $19.00/month/user
    1 Rating
    Alloy Navigator, an all-inclusive IT Service & Asset Management Solution, provides thoughtful solutions to your most difficult IT problems. Navigator is a powerful workflow automation engine that automatically creates meaningful relationships among the data that matters. Alloy Navigator covers a variety of IT disciplines, including Inventory & Knowledge Base Management, Help Desk, Change & Configuration Management, and ITIL-driven standards like Change & Configuration Management. It is the ideal solution for small, medium, and large businesses that want to achieve maximum productivity.
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    Kayako Reviews
    Provide exceptional customer service in multiple languages via live chat, email and Facebook. For SMBs who want to quickly support customers via a fully integrated, cloud-hosted help desk. Kayako's helpdesk software has powerful, out-of-the box functionality that allows customer service teams to manage all requests and conversations. As you grow, support customers better and remain personal. Kayako's award winning helpdesk solution also includes live chat software to assist you in customer support. Kayako's live chat software allows you to offer a personalized, engaging chat experience 24 hours a day. Kayako's dashboard allows you to help customers on every channel in real-time. It's easy to customize our chat software and integrate it on your website, iOS or Android apps.
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    ezdesk Reviews
    ezdesk is a comprehensive platform that allows businesses to offer exceptional customer service and manage customer issues, requests, and inquiries. This tool is vital for businesses of any size to improve customer satisfaction, streamline processes, and maintain positive brand image. AI algorithms can automatically categorize and tag incoming tickets according to their content. This allows for better organization and prioritization. AI can predict high-ticket periods by analyzing historical data. This allows support teams to allocate resources and manage staffing levels proactively. AI algorithms can intelligently route tickets to the appropriate department or agent depending on the nature of their issue.
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    Wix Answers Reviews

    Wix Answers

    WixAnswers.com

    $80/month/per user
    1 Rating
    Wix Answers is the first industry-wide unified customer support platform. Agents are more efficient, and teams gain deeper insight into their operations by having all support channels integrated into one platform. Wix Answers employs an AI-powered, centralized approach to knowledge management. This makes customers more self-reliant, agents more efficient, and organizations run more smoothly.
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    Countersoft Gemini Reviews

    Countersoft Gemini

    CounterSoft

    $10 per user per month
    Gemini can solve any number of situations. Gemini's unique project templates allow you to adapt the user interface to your project's taxonomy. The workspace feature allows users to focus on the important data. Gemini's Issue tracking eliminates the need for micro-managing the processing of issues or communication around them. You have control over what information is captured, how it is processed and when notifications are sent. Bugs are a natural part of software development. Gemini Bug Tracking makes it easier to track, manage, and resolve bugs faster. Integrated Testing makes sure bugs don't return. Gemini supports all agile methodologies, including SCRUM, Kanban, and Kanban. You can be sure you don't miss your deadlines or upset your customers with powerful sprint progress reports. Gemini integrates your help desk function with the rest of the organization, so managing problems is easy for you.
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    DevRev Reviews

    DevRev

    DevRev

    $9.99 per month
    A neural engine that is lightning fast for next-generation software development and customer support. Bring the power of LLMs to rebuild your relationship. The auto route, collaboration, and triage are used to solve customer problems in real time. Modern AI can elevate your support team and help you deflect customer questions. Connect your development teams to the impact of their sprints. Get feedback on product improvements and triage customer signals. One shared view for software development and customer support. Live chat, support tickets, and engineering issues all on one platform. Custom objects, views and more allow you to personalize your experience. Extend your experience using APIs and Webhooks. Automate your own workflows, test them, deploy them, and then publish them. Map your work, customers and product data into one system. Modern stack with cloud-native scaling for millions of users. Text, audio and video in real-time and consumer grade. Enterprise-grade compliance and security.
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    Octopus ITSM Reviews

    Octopus ITSM

    Octopus-ITSM.com

    $60.00/month/user
    One platform for IT service management, HAM asset management, and all ESM requests. Octopus ITSM software provides a single platform for request and asset management at any scale. Octopus ITSM software will ensure that your internal services, ITSM, and CMMS strategies are centered on user satisfaction. Octopus ITSM software's Cloud architecture and numerous integration features ensure a quick, positive return on your investment. Octopus ITSM software allows you to quickly identify the right gains and make them happen to improve your IT team's work practices.
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    ManageEngine ServiceDesk Plus Reviews
    Online service desk software that is best in class. ServiceDesk Plus Cloud is the simple-to-use SaaS service management software from ManageEngine, the IT division of Zoho. It will help you offer your customers world-class solutions. The cloud-based IT ticketing platform, used by more than 100,000 IT service desks around the world, makes it easy to track and manage IT tickets, resolve issues quicker, and ensure end-user satisfaction. With out-of-the-box ITIL workflows, you can manage the entire life cycle of IT issues, problems, and projects. You can create support SLAs, set escalation levels and ensure compliance. Automate ticket dispatch, categorization and classification based on predefined business rules. Set up notifications and alerts to ensure timely ticket resolution. Your users will have more control and reduce walk-ins. Allow end users to access IT services via your service catalog and self-service portal. Allow users to create and track tickets, and search for solutions.
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    ConSol CM/Helpdesk Reviews

    ConSol CM/Helpdesk

    ConSol Consulting & Solutions Software GmbH

    € 69,00/month/user
    ConSol CM/Helpdesk provides efficient IT support for employees and customers, made in Germany. CM/Helpdesk allows for quick solutions - whether partially automated or manually – to all incidents and requests. All incoming inquiries (email, web form, or self-service portal) are automatically recorded. They are forwarded to the appropriate processor at the 1st, 2nd, or other specialist teams using integrated workflow logic. To help you quickly find the right solution, there are FAQs and suggested solutions. Integrated change management allows for the creation and tracking simple and complex changes. Major errors can be eliminated by problem management. The best part is that all data structures and processes can be modified to meet your specific needs.
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    HelpDesk Reviews

    HelpDesk

    HelpDesk.com

    $29 per user per month
    2 Ratings
    HelpDesk will help you improve your customer service. It makes it easy to manage customer messages. To simplify your support tasks, organize all your tickets in one simple-to-use system. Friendly customer service will increase brand loyalty. To build stronger relationships with customers, send contextual and personalized messages. HelpDesk's features can help you save time. HelpDesk's built-in tools make it easy to solve tickets and speed up your response time. Collaborate with your colleagues. HelpDesk allows you to communicate with your team from within the app. To gain more insight, analyze feedback. To learn more about your customers' needs, let them rate your responses. Work on desktop, mobile. Web-based HelpDesk app works in a browser. Support your customers from any device. For 14 days, you can try HelpDesk free of charge.
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    PhaseWare Tracker Reviews
    Tracker by PhaseWare provides a fully customizable customer support solution. Tracker can be used for issue tracking, Complaint Management and CRM. It also tracks time, SLA Compliance, process management and Knowledge Base. Tracker is available as a cloud-based or on-site solution. It empowers businesses to have a 360-degree view and do more with less.
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    Helix ALM Reviews
    A good ALM tool can help you manage the product's application lifecycle. The best ALM tools provide you with complete traceability throughout your product's lifecycle. Helix ALM is a preferred choice for development teams in all industries. Helix ALM is a modular set of ALM tools. This suite of ALM tools can be used to trace requirements, test results, and other issues. Helix ALM is the best ALM suite for managing the entire application lifecycle. This suite of ALM software offers unparalleled traceability. This means that you will know if requirements were tested and met, whether test runs passed or failed, and if any issues have been resolved. You'll also know which test cases or issues will be affected if a requirement is changed. Helix ALM makes it easy for you to create and share requirements documents. The software allows you to review requirements and obtain approvals. You can also reuse requirements between projects.
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    EcholoN Reviews
    Top Pick

    mIT solutions

    $5000 one-time payment
    15 Ratings
    EcholoN, the Service Management Software Suite is customer-oriented and highly effective at all levels. It provides a complete solution for support, service and customer care. You want total control over your system and the ability to operate your service management solution from your home. You prefer a cloud solution that doesn't burden your infrastructure. Your service management software can be operated in the EcholoN cloud. You just need to enter a new license code. All your stored data and workflows are kept and can be accessed for further processing. Once the license has been entered you can immediately start using the new options. A native app is better for each workstation because it has its own requirements. Depending on your application, role, and location, you can use an Android or native iOS app to work offline and receive in-the-field service. The web app can be used online on all devices.
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    Salesforce Service Cloud Reviews

    Salesforce Service Cloud

    Salesforce Service Cloud

    $75.00/month/user
    Salesforce Service Cloud can deliver better and more personalized customer service. Salesforce Service Cloud is the world's #1 customer support software. It offers a wide range of features that enable businesses to support customers via any channel they choose, including email, chat, phone, or SMS messaging. Lightning console, case management and omni routing are some of the top features. Telephony integration, video chat and social customer service are also available.
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    Aisera Reviews
    Aisera is at the forefront of innovation. It has introduced a revolutionary solution which redefines how businesses and customers thrive. Aisera's cutting-edge AI offers a proactive experience that is personalized and predictive. It automates support and operations across many sectors, including HR and IT, sales and customer service. Aisera empowers its users by providing self-service solutions that are similar to those offered by consumers. Aisera accelerates your journey to a more streamlined future by unleashing the power of digitalization. Aisera automates tasks, actions and critical business processes by leveraging user and service behavioral insights. Aisera seamlessly integrates with leading platforms like Salesforce, Zendesk and ServiceNow. It also works with Microsoft, Adobe, Oracle SAP, Marketo Hubspot and Okta.
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    HappyFox Reviews
    HappyFox, a cloud-based Customer Service management software, is designed to give customers the edge they need. HappyFox is mobile-ready, customizable, and offers the ability to seamlessly integrate with third-party apps. This is how a 'best of breed' software should look.
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    Revenera Usage Intelligence Reviews
    Product Usage Analytics to Make Smarter, Faster Strategy Decisions and Roadmap Decisions. Usage Intelligence (formerly Revulytics), helps you make better decisions, whether you are defining new features or optimizing existing product functionality. Analyze actual product usage metrics to understand user interaction and engagement with your software. Also, analyze your install base to create a data-driven strategy that will guide you in making pricing, pricing, and sunsetting decisions. Analytics can help you make better product management decisions. Developer teams can use technical and environment data to gain insight into infrastructure and support requirements. Usage Intelligence is the first solution for software usage analytics. It provides deep insight into application usage. Find out which features are most used.
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    Digital.ai Agility Reviews
    Get enterprise agile management. All levels of the organization can be unified and empowered to create and deliver great software. This system is designed from the ground up to support agile and lean software development. Scale up and down across projects, workspaces, portfolios, locations, and teams. Automate decision-making insight across your entire software lifecycle. Engage with your team members across the organization. Agility lets you tap the potential of your people's knowledge, processes, tools, and skills. It can be used across your enterprise to engage stakeholders and help you identify business and product issues and improve software quality. Agility supports Scrum and Kanban, XP and SAFe® hybrid development methodologies. It makes it easier for all teams, programs, portfolios and the enterprise to plan, track and report on their activities.
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    Morpheus Reviews
    Cloud cost reductions of 30%, provisioning 150x faster, closing security holes, and deployment of hybrid-cloud automation in record times are some of the benefits. Morpheus provides enterprise agility, control and efficiency through its self-service engine. Quickly enable private cloud access on-prem, centralize public cloud access, orchestrate change using cost analytics, governance policies, and automation. Manage public clouds, create private clouds, consolidate Kubernetes deployments, and manage public clouds. Provision applications from an on-demand catalog, API/CLI, ITSM, or infrastructure-as-code. Simplify authentication, access controls, policies, and security management. Automate lifecycles, streamline workflows, and simplify day-to-day tasks. Inventory brownfields, rightsize resource, track cloud spend, and centralize visibility.
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    Kovair ALM Reviews
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