Alternatives to Util360

UtilAbility, a Windows-based utility billing software package, was created with you in mind. It's now easy to create accurate and timely bills for water, sewer and electric, gas, garbage pickup, user fees, cable TV, and even telephone. UtilAbility's intuitive interface will make you feel right at home from the beginning. Our utility billing software adapts according to your policies and requirements so you can bill how you want. UtilAbility utility billing software was developed with direct input from our customers. UtilAbility can handle creating bills for one or many, commercial or government.

Meter Management Microsoft Dynamics Foundation ❖ Manage metering devices (locations, serial numbers, status, etc.) ❖ Automatically collect meter readings via M-Bus gateways ❖ Alternatively, import meter readings from MDM systems or Excel spreadsheets ❖ Built on Microsoft Dynamics 365 Business Central ❖ Easy-to-use and intuitive user interface ❖ Fully integrate your ERP, customer management and billing using the included Business Central subscription Tariffs & Rating Cloud Service ❖ Powerful tariff configuration makes set-up of even complex tariffs easy ❖ Bill any utility service (electricity, gas, water, sewerage / waste water, heating) ❖ Supports postpaid and prepaid plans ❖ Apply consumption-based rating, fixed / step rates, TOU, periodic charges (e.g. standing/daily rates), discounts ❖ Bill by customer, customer group, or property, on any periodic basis (e.g. monthly / yearly) ❖ Software-As-A-Service (SAAS) model – we take care of all the infrastructure, software & maintenance ❖ Hosted on our secure data centes in Latvia, or alternatively in public cloud (AWS, Microsoft Azure) or private cloud ❖ Access SkyBill from anywhere via your desktop, tablet or mobile phone

The implementation of automated billing and contract management is essential for minimizing revenue loss while enhancing customer satisfaction and enabling self-service options. AMCS's comprehensive solution is meticulously designed to navigate the complexities present in the dynamic utilities sector. Automated meter readings are seamlessly integrated into the system and billed according to the customer's contractual guidelines; invoices can be generated digitally or dispatched to a trusted printing service for mailing; customers enjoy the convenience of autopay, online payment methods, or traditional mail. A customizable customer portal allows clients to easily access and manage their accounts, view statements, make payments online, and submit service requests. Furthermore, AMCS's innovative billing and contracts management system streamlines invoicing and payment processing, resulting in more efficient personnel operations while significantly decreasing errors associated with manual data handling. This advancement not only improves operational efficiency but also fosters a more responsive and user-friendly experience for customers.

UtilityBilling, a trusted utility bill software, will help you improve transparency and efficiency in your water business. UtilityBilling is a comprehensive solution that eliminates the need for manual processes and reduces the amount of effort required to bill water utilities. It automates daily tasks to make operations more efficient. The platform offers a complete billing solution that includes bulk invoice generation, powerful CRM, customer portal and automatic bill and collection notices. UtilityBilling can be used from any browser.

Outdated tools are holding back your utility operations. Bynry's AI-powered SaaS platform, SMART360, modernizes how small and mid-sized utilities work. By digitizing core functions like leak detection, meter reading, customer service, and infrastructure management, SMART360 helps you: -Reduce costs: Streamline operations and minimize manual effort. -Boost customer satisfaction: Improve service delivery and responsiveness. -Enhance sustainability: Optimize resource allocation and minimize waste. With SMART360, you're not just upgrading software; you're building a foundation for healthier, happier, and more resilient communities.

UMAX offers a suite of contemporary, customizable solutions for Customer Information Systems (CIS), Customer Relationship Management (CRM), and Asset and Field Services Management, all tailored for utility companies and built on the robust Microsoft Dynamics 365 framework. Our offerings enhance everyday operations by leveraging automation and customizable workflows, all backed by meaningful analytics and data that can be acted upon. By implementing automated procedures, simplifying user interactions, and providing customer self-service options, organizations can achieve greater efficiency and significantly reduce service costs. Gain deeper insights into customer behavior through comprehensive omni-channel capabilities that enable proactive management of customer satisfaction. Optimize your business operations with our adaptable, highly configurable modular platform that effortlessly integrates with third-party systems. Harness the full potential of your utility data by utilizing the advanced features of the Microsoft platform, empowering your organization to thrive in a competitive landscape while simultaneously enhancing the customer experience.

Cogsdale Customer Service Management (CSM) allows businesses to efficiently merge high-quality customer relationship management (CRM) with their everyday operational needs. Specifically designed to meet the intricate billing demands of municipalities and utility providers, Cogsdale CSM enhances operational efficiency, reduces expenses, and ensures top-notch service delivery to clients. This comprehensive solution empowers users to manage service orders, access information about active connections and payment histories, as well as establish payment plans. Additionally, Cogsdale provides a state-of-the-art customer information system featuring modules for financial management, distribution, utility billing, customer relations, work oversight, project coordination, and procurement. The suite is further expanded with features like interactive voice response, document management systems, payment kiosks, and online credit verification. Since its inception in 1997, Cogsdale has been committed to delivering robust and integrated information solutions tailored to the needs of its clients. This dedication to innovation ensures that businesses can adapt and thrive in an ever-changing environment.

SilverBlaze's Capricon Customer Portals offers a fully customizable self-service web portal solution that enhances both employee productivity and customer satisfaction. By utilizing Capricon, organizations are able to equip their clients with self-service tools that enable them to manage their utilities effectively, decrease the number of incoming calls, and interact with the service in innovative manners, all while cutting down on expenses linked to printed invoices, bills, and reports. Additionally, Capricon seamlessly integrates with current business systems and ensures accessibility from any device at any time, making it a versatile choice for modern businesses. This flexibility not only simplifies operations but also empowers customers to take control of their service experience.

Tellennium, a company that manages enterprise expenses, is formerly known as telecom expense management (TEM). It provides technology and expertise to help companies efficiently manage recurring telecom, mobile, and other technology costs. Management of Things™ has been named the AOTMP's most popular IT solution of 2021. Our SaaS solution, powered by our MoT technology platform, is designed to assist modern-day businesses in managing their communications network services and assets as well as expenses. Our solution gives TEM teams full visibility and control of their network operations and spending. The technology facilitates automation workflows and allows for the identification of billing errors and network optimization possibilities, which in turn leads to expense management savings for the company. Our MoT technology platform supports TEM requirements and expands capabilities for 21st century into what we call the Management of Things.

Energy Hippo's flagship software tracks billing and meters data to assist large energy users in designing and executing energy management strategies. Energy savings of up to 5-20% can be achieved by providing the necessary business intelligence to reduce energy usage, price, improve energy processes, and achieve cost savings. Our energy management software is intuitive, easy-to-use, and offers web-based reporting and analysis. You can view your utility usage and cost reports by time and location. This will help you decide where to make adjustments. Energy Hippo helps you reduce energy consumption, costs, and greenhouse gases emissions. You can save money and natural resources. Get mission-critical information to the right people at the right time.

Overseeing multiple independent systems can be quite challenging. Traditional paper-based systems tend to be unwieldy, labor-intensive, frequently disorganized, and not very effective. GeoViewer Online integrates various aspects of your operations, facilitating the management of work orders, asset maintenance, cost reduction, inventory tracking, and customer billing. This comprehensive solution empowers managers to supervise every facet of their organization using a single application. By utilizing GeoViewer Online, streamlining the daily responsibilities of the organization becomes straightforward. You have the capability to create, modify, assign, and evaluate work orders, inspections, and service orders both before and during fieldwork, ensuring tasks are completed efficiently. The map-centric interface of GeoViewer highlights GIS data, enabling you to leverage existing information while also allowing for edits, additions, and detailed analysis. Furthermore, you can access historical data alongside As Built and CAD drawings that are linked to specific locations, assets, or work orders, enhancing your operational insights. Overall, this technology significantly enhances productivity and organization within your operations.

Fluentgrid Integrated Opera Center (IOC), an operations intelligence solution, provides an organization-wide situational awareness through integration with various operations and enterprise system. The Fluentgrid IOC solution's IoT capabilities and advanced analytics help identify and manage incidents with the help predefined SOPs. They also help predict and prevent events from occurring. Smart cities are characterized by an uninterrupted flow of utility services, coordinated instrumentation, citizen participation, and deeper insights into city data to ensure continuous improvement. Fluentgrid's City Operations Center solution (COC), built around Actilligence platform makes this possible. It integrates all city systems and smart elements at a centralized command and control centre, enabling real-time, collaborative and informed decision making.

The Pear.ai Platform streamlines the everyday hurdles of overseeing energy, water, electricity, gas, sewer, fuel, or any other services for which an organization receives billing. This cutting-edge technology suite is tailored for utility management, enabling a digital transformation of your organization's utility operations. Without a current utility data platform, addressing straightforward inquiries about your organization's utility footprint can be quite challenging. The Pear.ai Platform consolidates and harmonizes all utility information from your organization, allowing for seamless access to clean data from every location, account, and meter, all without the need for manual entry. Once your data is integrated into the platform, you'll no longer have to search for uploaded bills, as all utility information will be readily accessible whenever required. The task of manually managing reporting, auditing, and payments for organizations with intricate utility profiles can be so overwhelming that crucial insights may be missed. This platform not only enhances efficiency but also empowers organizations to make informed decisions based on comprehensive and accurate utility data. By leveraging such a solution, organizations can significantly improve their operational effectiveness and strategic planning.

Our Utility Management System (UMS) is specifically designed to cater to the requirements of small to medium-sized water utilities. It provides a comprehensive solution that automates and integrates a wide array of utility functions, whether on a cost-effective and robust IBM i Power Server or via cloud technology. This cohesive system enhances the efficiency of service delivery, billing, and payment operations, leading to significant improvements in the productivity of both field staff and office personnel. Similarly, the iDOCS Medical Practice Management System offers a versatile solution for medical practices across various specialties, including the specialized needs of anesthesiology and radiology, while also accommodating the demanding workload of medical billing services. Furthermore, iDOCS meets the needs of Medicaid billing and non-profit service providers, ensuring a broad range of support. Available in both cloud and on-premise formats on IBM i Power servers, our practice management solution is tailored to enhance operational efficiency and effectiveness. With these capabilities, both systems are positioned to greatly benefit their respective industries.

We offer a comprehensive solution to the utility management issues faced by emerging markets. Ensure you efficiently address uncollected payments while optimizing your revenue collection procedures. Recover as much as 75% of your losses and enjoy immediate savings once implemented. Leverage our AI-driven real-time load management insights to effectively shape the demand curve. Our various pricing plans are designed to meet the diverse needs of your utility. Opt for SmaaS to expedite your transition with minimal initial investment and immediate access to our platform. With Pylon, you can implement a robust advanced metering infrastructure that includes all necessary hardware, software, and communication systems. In 2017, our founders united upon realizing the significant hurdles within the utility sector and made a commitment to confront these challenges. They successfully developed a groundbreaking solution that revolutionizes traditional water and electricity providers into efficient, interoperable, and data-centric smart utilities. This innovative approach not only enhances operational efficiency but also positions utilities to better serve their communities.

Quikwater is an accessible cloud-based utility billing software designed specifically for small to medium-sized municipal organizations. Developed by TAK Technology, this tool assists in managing water and sewer fees while offering a centralized database for municipalities to maintain records of all residents. Notable features encompass bar graphs, real-time bill calculations, the ability to reverse transactions, customizable billing formats, issuance of stop notices, mailing options, and additional functionalities to enhance user experience. Through its user-friendly interface, Quikwater streamlines the billing process, making it easier for municipal staff to oversee utility charges efficiently.

Honeywell is actively reshaping the current energy landscape by advancing the future energy grid. Our innovative IoT technologies and comprehensive system solutions are redefining utility business models through enhanced insights, improved optimization, augmented reliability, and increased safety measures. By integrating our proficiency in smart metering with cutting-edge grid technologies and edge-to-cloud capabilities, we are responding to the evolving demands of the modern world. This approach lays the groundwork for digital demand, intelligent utilities, and advanced smart cities. Our solutions empower utility companies to achieve a better equilibrium among resource management, grid stability, operational efficiency, and customer satisfaction. Now is the moment to revolutionize your gas operations. Honeywell is transforming gas flow dynamics by offering increased flexibility, dependability, efficiency, and safety enhancements. Harness the potential of your data and elevate your operational productivity with our state-of-the-art connected IoT technologies. Discover how you can monitor your assets remotely while gathering and analyzing vital data to drive your business forward effectively. By embracing these advancements, you can position your operations to thrive in an increasingly complex energy ecosystem.

Dropcountr offers robust yet user-friendly software for water analytics and customer engagement that seamlessly integrates with any meter, irrespective of its manufacturer or reading frequency. With Dropcountr CLEAR, utilities gain insights into customer habits, manage water efficiency budgets for both indoor and outdoor use, effectively respond to service inquiries, and interact with clients through contemporary communication platforms. Meanwhile, homeowners can utilize Dropcountr HOME, a dedicated customer portal, to gain insights into their water consumption, benchmark their usage against neighbors, achieve personal conservation goals, and take advantage of important rebates and utility updates. This cloud-based solution enhances data analytics and fosters customer engagement, turning water meter data into practical information beneficial for both utility personnel and their clientele. By leveraging preferred technologies to connect with customers, utilities can lower their service call volumes, automate notifications, and shift towards digital communication methods. Ultimately, this approach not only meets customer expectations but also boosts overall satisfaction levels among users. By embracing these innovations, both utilities and homeowners can work towards more sustainable water management practices.

Syncross represents a groundbreaking Industrial Internet of Things (IIoT) ecosystem that seeks to transform industrial operations through the innovative use of IoT technology. Created by the research and development team at SincoS, this platform is designed for organizations looking to enhance their processes, improve efficiency, and obtain crucial insights into their operations. It features capabilities such as real-time machine performance monitoring, predictive maintenance to minimize equipment downtime, and sophisticated analytics that support informed decision-making. Among its standout features are the ability to gather data in real time, automate various tasks, and integrate smoothly with leading ERP systems. Additionally, Syncross provides tailored solutions including Utility Management System (UMS), Energy Management System (EMS), Overall Equipment Effectiveness (OEE), and Production Monitoring System (PMS) to meet diverse industrial requirements. By establishing connections among individuals, systems, and machinery, Syncross strives to digitize business workflows, enhance operational efficiency, and foster innovation within the industrial sector. With its comprehensive approach, Syncross not only addresses current industrial challenges but also paves the way for future advancements in automation and data utilization.

In order to meet the evolving demands of the future, the world requires utilities that are equipped and ready for what lies ahead. With Connexo, you can effectively prepare for the challenges of tomorrow; it combines utility intelligence with innovative “self-healing” optimization into a single, forward-looking application that offers a comprehensive perspective on your investment in advanced metering infrastructure (AMI). What sets Connexo apart is its capability to turn data collection and analysis into a launching pad for deeper insights. Videre takes it a step further by transforming those insights into practical solutions that can be utilized immediately. By leveraging advanced technology and the interconnectedness of data alongside UAVs, routine inspections, predictive maintenance, and element management can now be executed more efficiently and consistently. The sophisticated analytics provided by this system yield actionable insights that aid in thorough investigations and help recover lost revenue. Additionally, it supports the operation of mesh networks to facilitate data gathering that enhances both optimization and communication, ensuring that utilities can thrive in an increasingly complex landscape. The integration of these capabilities not only empowers utilities to maximize their investments but also prepares them for the unforeseen challenges that may come their way.

Invoice Cloud offers a comprehensive, user-friendly, and secure solution for electronic bill presentation and payment. Our Software as a Service (SaaS) platform features adaptable and continuously updated online payment options tailored to fit the specific requirements of your organization. Additionally, our intuitive interface keeps customers engaged during the payment process, resulting in record-high rates of electronic payment adoption. By utilizing Invoice Cloud, your customers can effortlessly transition from traditional paper billing to a fully paperless experience. The platform not only ensures the highest adoption rates in the industry but also delivers substantial advantages for our clients, ultimately enhancing their overall efficiency and satisfaction.

Rural Billing offers a dependable utility billing system tailored specifically for the needs of small utility providers in rural settings. Its user-friendly, scalable, and cost-effective design allows users to develop customer profiles, establish tariff options, and generate various rate plans based on the services provided, with the flexibility to modify plans as necessary. Essential functionalities encompass electronic invoicing, online payment options, and additional features that enhance overall efficiency for utility management.

Discover the pinnacle of Advanced Metering Infrastructure (AMI) with bSmart MDM, a powerful commercial off-the-shelf meter data management solution that allows utilities to fully leverage the advantages of smart metering technology. By integrating bSmart MDM with its suite of mobile and web applications, utilities can enhance operational efficiency, lower operational expenses, boost the quality of meter data, strengthen revenue protection, and elevate customer satisfaction levels. Designed with industry-leading practices and the latest advancements in information technology, bSmart MDM employs the best available open-source technologies. With BCITS's unique combination of domain expertise, hands-on experience, and IT proficiency, bSmart MDM is specifically crafted to enable utilities to streamline their meter-to-cash processes, minimize operational costs, and recover implementation expenses more rapidly. The system not only meets the immediate needs of utilities but also positions them for long-term success in an evolving industry landscape.

Is your current service provider certified under SOC 1? If they aren't, you should reach out to Dallas Data Systems, Inc., as we can guide you through the complexities of SOC 1 compliance. A SOC 1 Report, or Service Organization Controls Report, evaluates the controls within a service organization that are pertinent to the internal control systems of user entities in relation to financial reporting. This report replaces the former SAS70 standard and includes both Type I and Type II reports, now governed by the SSAE 16 framework. Our Accounts Payable program is not only user-friendly but also ensures rigorous oversight of payments and outstanding liabilities. By integrating this versatile software with your General Ledger, Requisitions, and Purchase Orders, you can achieve comprehensive encumbrance accounting. Tailored for efficiency and oversight, our Accounts Payable solution streamlines processes and reduces the need for excessive journal entries, ultimately saving you valuable time and resources. With our system, managing your financial transactions becomes a more organized and efficient task.

Welcome to Infizo Usage, where we transform the way you track and manage utilities. Our platform is tailored to meet the unique operational demands of your facilities, enhancing both utility consumption and maintenance processes. With personalized workflows, you can closely monitor your utility usage, ensuring it aligns with your sustainability objectives while maximizing resource management for enhanced efficiency and savings. Effortlessly monitor electricity, water, and gas usage across all facilities through automated systems that prioritize precision. Additionally, analyze asset performance to pinpoint areas of high consumption, enabling you to make informed adjustments for improved efficiency. Stay vigilant about utility costs with real-time tracking that aids in preventing budget overruns. You can also schedule and receive alerts for preventive maintenance tasks, ensuring that all assets operate at their best to reduce unnecessary utility use. Dive into comprehensive reports to investigate consumption trends and uncover potential opportunities for savings, ultimately contributing to a more sustainable operational strategy. By integrating these features, Infizo Usage empowers you to achieve your utility management goals effectively.

Enhancing visibility is essential for improving the efficiency, safety, and affordability of water systems. At Xylem, we leverage digital insights to enable a clearer understanding of network operations, enhance system performance, and proactively safeguard assets and communities, thereby ensuring continuity and resilience. By implementing these strategies, organizations can discover significant cost savings while achieving unprecedented levels of efficiency and control. Additionally, compliance can be maintained, services optimized, and flooding and overflow incidents mitigated effectively. With the capability to make data-driven, real-time decisions, water treatment facilities can be managed more adeptly, significantly lowering risks. A connected enterprise strategy not only prioritizes water safety and affordability but also improves customer access. By concentrating on meter performance, revenue can be optimized while apparent losses are minimized. Furthermore, protecting investments becomes possible through the identification of potential improvements and risks, allowing for a proactive approach to future challenges. This comprehensive approach ultimately ensures a more sustainable and resilient water management system for communities.

We created the Field Operations Safety Management System, abbreviated as FOSMS, to enhance the efficiency of gathering and managing field-related information. This solution is employed by utility field personnel on their mobile devices to document compliance during safety inspections, report hazards encountered in the field, and oversee inspections of equipment used in the field. The development of FOSMS was informed by extensive research conducted alongside leading electric, gas, and water utility companies. Due to the product's success, we established a sister company, UtilSoft, which is a wholly-owned subsidiary of Capricorn Systems, responsible for the marketing and sales of FOSMS. Capricorn Systems prides itself on delivering high-quality solutions by establishing effective processes and teams tailored to meet customer needs. Founded in 1991 in the Atlanta Metro Area, we have consistently demonstrated our technical proficiency, expertise in digital services, and innovative product development. Over the years, we have extended our services to government organizations, insurance firms, and the energy sector, establishing ourselves as a trusted partner in these industries. Our commitment to excellence drives us to continually improve and adapt to the evolving demands of our clients.

Enhance the efficiency and effectiveness of decision-making across various levels by leveraging a comprehensive suite of automation, scalability, statistical expertise, and transparency, drawing from our extensive experience with numerous utilities globally. As the grid continues to evolve, it is essential to utilize a forecasting platform that can handle vast data sets to yield insights that reach down to the circuit level. SAS Energy Forecasting has demonstrated its ability to deliver detailed insights derived from these extensive data collections. By providing results that are repeatable, scalable, traceable, and defensible, this solution significantly boosts forecasting accuracy across diverse locations and levels of aggregation. The forecasts produced are transparent and well-documented, facilitating communication with both internal teams and external stakeholders, which can help prevent potential regulatory fines that could amount to millions. Furthermore, taking advantage of all available data can optimize investments in smart meters and advanced metering infrastructure, ultimately leading to improved operational outcomes. This comprehensive approach ensures that utilities remain agile and well-informed in a rapidly changing energy landscape.

Whether you are spearheading energy management or sustainability efforts, seeking to optimize your company's bill processing, or require digital assistance for financial services, the Utility Cloud offers valuable support. If you need to collect environmental metrics for your ESG reports, you can elevate your sustainability initiatives with precise metrics and data-driven insights. Are you aiming to boost your energy management strategies? Perform detailed energy analyses more efficiently, revealing deeper insights to enhance energy efficiency and generate savings. Is organizing and streamlining your utility bill invoicing and payment processes a priority? Automate bill delivery to simplify utility bill processing, helping you avoid late payments and minimize billing mistakes. Furthermore, if you're interested in enhancing your financial applications with alternative data, you can leverage third-party verified, user-permissioned utility bill information to quickly validate identities and addresses, leading to more informed lending choices. By integrating these solutions, your organization can not only improve operational efficiency but also foster a culture of sustainability and financial responsibility.

Tridens Monetization is a future-ready charging and revenue management platform for modern businesses. With a service- and industry-agnostic billing platform, you can achieve disruptive innovation, brand differentiation, business transformation, and brand differentiation. Key Product Features. Innovate with the Future-Ready Monetization Platform. It is designed for high volume consumption-based events for any service, industry, and partner-enabled business model. Innovative Offer Design: Product Catalog and Discounts (percentage, price, value), Pricing & rating, Plans & Bundles. Contracts & Terms. Customer Management: Customer Overview and Customer Hierarchies, Contract Management. Customer/Partner web, mobile app. Convergent Charging is any type of service, real time online, offline, sharing. Flexible consumption rules and real-time notifications. Advance Discounting, Resource, and Discount sharing. Invoicing & Billing: Flexible billing cycles available, including daily, weekly and monthly, as well as semi-annual, quarterly, and semi-annual.

UtilityTrakR, a cloud-based utility billing solution, is designed to manage the utility operations in cities, municipalities, co-operatives, and other entities. Starnik developed this all-inclusive billing and utility management software suite. It includes billing (CIS), collections and cashiering. UtilityTrakR allows users to send electronic bills and process payments seamlessly. Users can also access data-driven insights and provide exceptional customer service.

Track greenhouse gas emissions effortlessly while receiving automatic notifications and comprehensive reports on a daily, monthly, or annual basis, tailored by meter, facility, or property portfolio. Verdafero InSights™ is a unique Software-as-a-Service (SaaS) solution that enables secure monitoring, analysis, and reporting across various utilities, accommodating property portfolios of any scale. This innovative platform also excels in identifying utility leaks, theft, and efficiency opportunities while providing trend forecasts. In addition, InSights™ effectively pinpoints potential upgrade projects that can mitigate future complications, optimize cost savings, and enhance operating profits. It facilitates the automatic calculation of greenhouse gas emissions necessary for environmental, social, and governance (ESG) and sustainability reporting. As recognized leaders in the field, Verdafero collaborates with both large and small enterprises to minimize their energy consumption and expenses via enhanced energy efficiency strategies. Their team of skilled engineers conducts thorough evaluations of energy usage within buildings, generating detailed reports that reveal critical areas needing attention and improvement. By leveraging Verdafero InSights™, businesses can ultimately foster a more sustainable and profitable operational framework.

MaxBill is a catalyst for operational transformation, helping businesses to achieve hyperautomation, which allows them to market, create, and monetize existing services. Our smart BSS solution is designed for both SMBs and enterprises. It serves as a solid foundation to the company's digital ecosystem that is data-driven, compliant, intelligent, customer-centric, data-driven, and partner-centric. Our solution has been implemented successfully to support the growth of telecommunications, utilities, gaming, and energy service providers in highly competitive, changing markets. You can take complete control of your commercial operations through seamless integration of service connections with a complete cash-to-meter functionality that includes billing, metering and payments. Maximize market trends and grow your business with MaxBill technology-powered automated billing and revenue management platform.

For three decades, VertexOne has been empowering utilities and energy firms throughout North America to undergo digital transformation and refine their business processes. Our range of solutions encompasses the entire meter-to-cash journey, enhancing both customer and employee experiences. Whether you're looking to adopt impactful customer engagement strategies, upgrade your billing and customer information systems, or harness the advantages of automation and data analytics, VertexOne is your go-to partner. Our products are versatile, capable of functioning as part of an all-encompassing meter-to-cash platform or as independent solutions within your existing technology framework. In the realm of information technology providers, having experience is paramount. With an extensive selection of utility technology offerings, VertexOne provides ideal solutions for utility and service organizations of any scale. Over the years, we have consistently supported utilities and energy providers in effectively serving their communities, solidifying our commitment to excellence in the industry. As we continue to innovate, our focus remains on delivering exceptional value to our clients.

Introducing a comprehensive customer information system that facilitates the management of utility billing, accounts receivables, and meter tracking. This innovative software simplifies utility billing processes such as setting up new customers, entering or interfacing meter readings, making edits, and generating invoices. Enhance the management of customer receivables and payment processing to optimize efficiency. The system provides valuable insights that aid in forecasting cash flow, addressing delinquent accounts, and generating financial reports. It also ensures efficient meter inventory management and vigilant monitoring of meter data. This application diligently records individual meter information, testing histories, and past records. In addition, it allows for the seamless management of customer service orders, fully integrated with your customer information system (CIS). This integration streamlines service dispatch, fosters collaboration across departments, and enhances customer relations through real-time access to service order data. By overseeing customer service delivery and managing facilities with a unified management tool, you can improve operational efficiency and customer satisfaction significantly. This system is designed to adapt to the evolving needs of utility management, ensuring that you remain at the forefront of customer service excellence.

EDIFICE offers an extensive suite of utility billing software solutions tailored for utility districts and departments, encompassing a wide range of services such as water, sewer, fire protection, stormwater, electric, and refuse and recycle billing, along with job billing and various metered and non-metered options. The software prioritizes user-friendliness, allowing your team to efficiently address customer needs. EDIFICE provides a holistic approach to utility billing and customer relationship management, covering everything from billing processes to service management, mobile work orders, comprehensive financial tools, and more. The EDIFICE Mobile Work Orders feature seamlessly integrates with the Service Management module, facilitating a smooth workflow that connects field operations with back-office tasks, including Service Billing/Jobbing and Inventory management. Developed by Northern Data Systems, the EDIFICE utility billing platform is designed as a cohesive yet flexible system, ensuring that users can adapt it to their specific operational requirements while maintaining high levels of integration. In addition, the modular nature of the software allows for easy scalability and customization, making it a versatile choice for various utility management needs.

bsmart ORMS is a cloud-based Utility Operations and Revenue Management System that is available as a commercial off-the-shelf solution. This comprehensive platform utilizes mobility and cloud technology to provide utility stakeholders with an all-inclusive system that integrates operations, automated spot billing, payment collection, revenue management, consumer engagement, smart metering, command control, and mobile monitoring and analytics, all designed to enhance efficiency and customer satisfaction. Built upon years of internal utility expertise, this advanced mobile-first platform incorporates best practices and knowledge accumulated over two decades in managing large billing and customer information system (CIS) projects. The software is not only modular but also highly customizable, configurable, scalable, and dependable. In addition, the platform delivers tailored solutions according to customer specifications, ensuring measurable benefits aligned with established key performance indicators (KPIs). With its focus on innovation and user-friendliness, bsmart ORMS stands out as a leading choice for utilities seeking to modernize their operations.

A 50% decrease in high bill inquiries has led to improved customer satisfaction. By proactively identifying cases that may lead to customer support needs, companies can preemptively address concerns. Implementing straightforward, timely, and actionable notifications offers a sophisticated method to engage with customers proactively, which helps lower the number of incoming calls. Providing tailored, proactive explanations for those who experience unexpectedly high bills prepares customers for potential changes in their energy usage patterns. Additionally, notifying customers about upcoming seasonal transitions and offering energy-saving suggestions can further enhance their experience. Integration with Google Home and Amazon Echo allows for personalized insights, enabling customers to inquire about billing, outages, itemization of appliances, bill forecasts, utility programs, and much more. Call center representatives often face challenges when addressing bill-related inquiries, which can lead to expensive escalations and unnecessary truck rolls. The Bidgely Bill Analyzer, an AI-driven tool for customer service representatives, equips agents with detailed appliance-level usage data for each customer, enhancing their ability to resolve issues effectively. In doing so, it not only streamlines the support process but also fosters a more informed and satisfied customer base.

Various entities such as governments, universities, utilities, and commercial facilities leverage Cartegraph's comprehensive software solutions for asset management, work order management, and space optimization to enhance asset oversight, monitor work progress, and make informed financial decisions. Municipalities, parks, and utility organizations rely on Cartegraph's innovative tools to streamline their asset management processes, boost operational efficiency, and ensure cost-effective spending. Our city asset management software simplifies the asset inspection workflow, guaranteeing that accurate information is collected throughout the process. With the Cartegraph One asset management application, users can document observations, upload images, and coordinate follow-up tasks directly from the field, providing a seamless experience. This enables a clearer understanding of an asset's status within its lifecycle, allowing for strategic planning based on factors like age, expected performance, and inspection results to implement timely, condition-based maintenance initiatives. By utilizing these advanced features, organizations can extend the longevity of their assets while optimizing resource allocation.

Our grid orchestration platform offers comprehensive visibility and enhanced management capabilities for the future of distributed energy. By leveraging state-of-the-art software, we aim to empower utilities and energy providers to tackle current challenges while building a robust foundation for the future. We enable grid operators to effectively manage a grid that is becoming increasingly intricate. Our platform helps meet the evolving objectives of members by reducing expenses and safely incorporating distributed energy resources through real-time monitoring and control. It facilitates lower operational costs, highlights valuable investment opportunities, and supports the transition to a low-carbon grid by actively engaging distributed energy resources. We promote a new era of collaboration between members and G&T by skillfully coordinating the deployment of distributed resources to address both local and broader system needs. Additionally, our software employs established artificial intelligence and machine learning methods to integrate data from various sources, ensuring continuous grid visibility and responsiveness to dynamic energy demands. As we progress, our commitment to innovation will further enhance the capabilities of energy networks.

The Itron Enterprise Edition (IEE) Meter Data Management System (MDMS) stands out as a premier data management solution catering to residential gas, water, and electric meters, as well as commercial and industrial meters and IoT sensors. Our continuously advancing platform offers the necessary flexibility, value, and functionality to meet your requirements, no matter the scale of your deployment. For the larger investor-owned utility (IOU) sector, IEE MDMS serves as a highly scalable enterprise application that centralizes the collection, processing, storage, and intricate analysis of data from smart devices, along with device events and alarms. Meanwhile, IEE Essentials is tailored for municipal and cooperative markets, providing the essential features of our leading IEE MDMS without compromising on quality or capabilities of the standard offering, all while being cost-effective. Recognized as the most widely deployed meter data management system globally, IEE boasts an extensive installed base of over 100 customers spread across six continents, managing in excess of 45 million meters currently in operation. This widespread adoption illustrates the trust and reliance on IEE for efficient meter data management solutions worldwide.

Powerhive is dedicated to creating scalable and financially viable off-grid utility solutions that aim to ensure universal access to clean energy and the associated benefits. Their innovative modular mini-grid systems utilize a unique technology stack, design proficiency, and adaptable business strategies. By doing so, Powerhive empowers remote communities to bypass outdated energy systems, providing them with reliable electricity and high-speed internet access. Additionally, they offer a comprehensive array of tools and services for executing successful off-grid utility initiatives. Serving as either a lead developer or collaborating with energy providers and government entities, Powerhive integrates its platform into new projects, enhances existing mini-grids, or operates on the fringes of the national grid, ultimately fostering more effective and resilient energy systems. This holistic approach not only transforms energy access but also stimulates economic growth within these communities.

No other Home Energy Management (HEM) system empowers utility users to regulate their energy consumption by managing their households. Enable homeowners to develop smart living spaces that promote energy efficiency and automatically facilitate savings. Equip your clients with the means to lower their energy expenses by taking charge of their homes. Track the energy consumption of every connected device, from lightbulbs and plugs to thermostats and beyond. Powerley seamlessly integrates with numerous top-tier smart device brands. Now, homeowners can benefit from a personalized energy assistant that delivers tailored advice and insights. With immediate access to energy data, customers can receive alerts for energy spikes, monitor always-on usage, and more. Through Powerley's Smart Actions feature, users can align their home settings with their daily routines. They can adjust heating or lighting according to specific times, during their commutes, in response to sensor triggers, or even while on vacation, ensuring their homes are both energy-efficient and convenient. This innovative approach not only enhances energy savings but also leads to a more comfortable living environment.

UnitsPro serves as a comprehensive software solution for managing utility construction projects from inception to completion. By adopting a fresh perspective, UnitsPro effectively addresses long-standing challenges that have plagued the industry for years. It deconstructs intricate projects into manageable segments, referred to as units, which serve as essential components for project design, invoicing, and analytics. The pricing for these units integrates various factors including labor, equipment, and rental costs, enabling a more streamlined approach. Utilizing units as the foundation for design, cost estimation, and project execution eliminates uncertainty, thereby enhancing both predictability and transparency in your projects. Furthermore, UnitsPro operates on a cloud-based platform, providing a remote application that caters to users in both office settings and field environments. This setup ensures that your data is securely stored on a server, with protective measures in place between the user's device and the UnitsPro application, further safeguarding sensitive information. Ultimately, this innovative system empowers teams to collaborate more effectively and navigate their projects with greater confidence.

TrueBill enhances your operational efficiency by enabling you to eliminate unnecessary workarounds, excessive open tabs, and repetitive data entry when managing tasks and retrieving information. It boasts scalability and offers seamless integration with many top-tier financial and asset management systems, maximizing your productivity. Designed using cutting-edge platforms, our innovative solution ensures that you leverage the latest advancements in technology for optimal performance. This provides you with essential functionality for peak operations, the adaptability to respond to evolving needs, and comprehensive support when required. Additionally, you can import and analyze meter readings, which include valuable usage data such as peaks and lows, rollover information, and any anomalies, allowing you to issue service orders as needed to maintain efficiency. Using TrueBill ultimately empowers you to manage resources more effectively and respond swiftly to any operational challenges that arise.