Cogsdale Customer Service Management Reviews

Cogsdale Customer Service Management Description

Cogsdale Customer Service Management allows clients to seamlessly integrate superior customer relations management (CRM), with their daily business processes. Cogsdale CSM was designed to meet the complex billing requirements of utilities and municipalities. It streamlines operations, cuts down on costs, and delivers the highest quality services to customers. It allows users to place service orders, view active connections, see payment history, and create payment plans.

Integrations

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Reviews

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Company Details

Company:

Cogsdale

Year Founded:

1997

Headquarters:

Canada

Website:

www.cogsdale.com

Media

Cogsdale Customer Service Management Screenshot 1

Cogsdale Customer Service Management Screenshot 2

Product Details

Platforms

Windows

Type of Training

Live Online

In Person

Customer Support

Phone Support

Cogsdale Customer Service Management Features and Options

Utility Billing Software

ACH Payment Processing

Account Management

Billing & Invoicing

Cable

Collections Management

Customer Management

Electricity

Meter Management

Metered Billing

Move In / Move Out

Natural Gas

Non-Metered Billing

Online Payment Processing

Penalty / Cut-Off Processing

Rate Management

Service Call Management

Trash

Water

Work Order Management

Utility Management Systems

Billing & Invoicing

Cable

Customer Management

Demand Planning

Electricity

Natural Gas

Plant Management

Service Call Management

Trash

Water

Work Order Management

Workforce Management

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