Bidgely Description
A 50% decrease in high bill inquiries has led to improved customer satisfaction. By proactively identifying cases that may lead to customer support needs, companies can preemptively address concerns. Implementing straightforward, timely, and actionable notifications offers a sophisticated method to engage with customers proactively, which helps lower the number of incoming calls. Providing tailored, proactive explanations for those who experience unexpectedly high bills prepares customers for potential changes in their energy usage patterns. Additionally, notifying customers about upcoming seasonal transitions and offering energy-saving suggestions can further enhance their experience. Integration with Google Home and Amazon Echo allows for personalized insights, enabling customers to inquire about billing, outages, itemization of appliances, bill forecasts, utility programs, and much more. Call center representatives often face challenges when addressing bill-related inquiries, which can lead to expensive escalations and unnecessary truck rolls. The Bidgely Bill Analyzer, an AI-driven tool for customer service representatives, equips agents with detailed appliance-level usage data for each customer, enhancing their ability to resolve issues effectively. In doing so, it not only streamlines the support process but also fosters a more informed and satisfied customer base.
Bidgely Alternatives
Resco Mobile App Development Toolkit
Resco Mobile App Development Toolkit is a no-code platform for building custom mobile business applications designed to enhance Microsoft Dynamics 365, Power Platform, Business Central, and Salesforce. Ideal for partners and ISVs, it enables you to create white-labeled, scalable apps for industries like utilities, energy, construction, and field service.
With offline functionality and secure data synchronization, you can build mobile solutions tailored for inspections, asset management, work orders, and more. The drag-and-drop interface streamlines customization, allowing you to design workflows, forms, and dashboards without coding expertise.
This toolkit empowers you to create verticalized mobile solutions that extend CRM and ERP capabilities while addressing the specific needs of frontline workers. Deliver branded apps, modernize field operations, and generate new revenue streams by equipping clients with reliable, industry-specific mobile technology. Unlock the potential to scale your business with Resco's flexible and robust toolkit.
Learn more
Everstage
Everstage is the #1 rated no-code sales commission platform that automates your entire commission process. It removes the work from your Ops & Finance teams and offers gamified incentives to your customer-facing teams.
Trusted by public companies and enterprises worldwide- across industries like SaaS, Business Services, Financial Services, Insurance, Real Estate, Life Sciences, Manufacturing, Staffing and more.
The Everstage plan designer can be customized to suit your plan structure. All this in an intuitive and simple-to-use design format. Everstage allows you to create and manage quota. You can customize quota measurement periods, assign multiple categories of quota, and set up ramp structures. There are no restrictions. No more back and forth context on change requests.
With Everstage, you can manage exception requests, queries, and approvals with a complete audit trail. You can track and manage the performance of your customer-facing employees. Everstage is your single source for truth for quarterly business reviews and annual planning. Everstage seamlessly pulls all data fields needed for commission calculations in real time.
Learn more
Uplight
Energy companies face the significant responsibility of delivering efficient, cost-effective, and sustainable energy solutions for the communities they serve. Uplight is enthusiastic about playing a pivotal role in this endeavor. By bridging the gap between energy providers and their decarbonization objectives, Uplight offers a comprehensive platform that facilitates the engagement, activation, and management of customer energy consumption. Collaborating with over 80 leading electric and gas utilities globally, we bring unparalleled expertise, innovation, and scale to the table. Uplight encourages energy providers to craft more innovative solutions to help them meet their sustainability targets. Our collaborative approach is designed to guarantee success, as we share the common goal of promoting more affordable and cleaner energy options. Achieving this ambitious goal is challenging, but united, we can make it happen. Moreover, Uplight takes pride in being a certified B corporation, representing the highest standards for businesses committed to fostering a more inclusive and sustainable economy. In pursuit of these ideals, we have set an ambitious environmental target to cut down CO2 emissions by over 100 million metric tons, showcasing our commitment to a better future for all. Together, we strive to transform the energy landscape for generations to come.
Learn more
Skybill Utility Billing
Meter Management
Microsoft Dynamics Foundation
❖ Manage metering devices (locations, serial numbers, status, etc.)
❖ Automatically collect meter readings via M-Bus gateways
❖ Alternatively, import meter readings from MDM systems or Excel spreadsheets
❖ Built on Microsoft Dynamics 365 Business Central
❖ Easy-to-use and intuitive user interface
❖ Fully integrate your ERP, customer management and billing using the included Business Central subscription Tariffs & Rating
Cloud Service
❖ Powerful tariff configuration makes set-up of even complex tariffs easy
❖ Bill any utility service (electricity, gas, water, sewerage / waste water, heating)
❖ Supports postpaid and prepaid plans
❖ Apply consumption-based rating, fixed / step rates, TOU, periodic charges (e.g. standing/daily rates), discounts
❖ Bill by customer, customer group, or property, on any periodic basis (e.g. monthly / yearly)
❖ Software-As-A-Service (SAAS) model – we take care of all the infrastructure, software & maintenance
❖ Hosted on our secure data centes in Latvia, or alternatively in public cloud (AWS, Microsoft Azure) or private cloud
❖ Access SkyBill from anywhere via your desktop, tablet or mobile phone
Learn more
Company Details
Company:
Bidgely
Year Founded:
2011
Headquarters:
United States
Website:
www.bidgely.com
Media
Recommended Products
Ship Agents Faster
Gemini Enterprise Agent Platform lets you rapidly build, scale, govern and optimize production-ready agents grounded in your organization's data. The platform enables developers to build custom or pre-built agents for virtually any use case. New customers get $300 in free credits.
Product Details
Platforms
Web-Based
On-Premises
Types of Training
Training Docs
Live Training (Online)
Webinars
Training Videos
Bidgely Features and Options
Utility Management Systems
Billing & Invoicing
Cable
Customer Management
Demand Planning
Electricity
Natural Gas
Plant Management
Service Call Management
Trash
Water
Work Order Management
Workforce Management
Bidgely User Reviews
Write a Review- Previous
- Next