MultiBilling Description

MultiBilling is a comprehensive platform designed for utility billing and customer information management tailored for municipalities, utilities, property managers, and service bureaus. It facilitates a wide range of functions including account management, service configuration, billing processes, and customer service operations, alongside features for meter reading and online customer engagement. This versatile platform is engineered to manage utility billing across various service types while seamlessly integrating with existing systems such as enterprise resource planning, geographic information, property management, and metering solutions. Staff members benefit from a unified interface, whereas residents and account holders have access to convenient online self-service tools for various billing tasks. Delivered as a cloud-based software solution, MultiBilling also includes mobile capabilities to streamline field meter-reading operations. This platform is essential for organizations that oversee recurring utility charges and the associated processes of customer accounts, consumption tracking, billing, and payment management. With its robust features, MultiBilling enhances efficiency and improves customer satisfaction for utility service providers.

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Cadebill, created by MCL Systems, serves as a comprehensive billing and convergent charging platform tailored for the telecommunications sector. This innovative solution caters specifically to telephone companies, cable providers, wireless operators, Internet service providers (ISPs), and local telephone firms, equipping them with a variety of tools designed to facilitate the efficient introduction of cutting-edge products and services into the marketplace. Cadebill enhances rollout speed and accuracy, minimizes redundancy, and automates various operational processes, ultimately leading to a reduction in capital and operational expenditures while achieving a lower total cost of ownership (TCO) and improved return on investment (ROI). Among its essential features are inventory management, chargeback tracking, integration with call systems, customer relationship management (CRM), and call rating capabilities, among others. This solution not only optimizes current operations but also positions companies to adapt to future industry challenges effectively.
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FundView Utility Billing Reviews
FundView Utility Billing
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Diversified Billing Reviews
Diversified Billing
Diversified Billing is one part of an integrated suite of software that includes fund accounting, payroll, permit, purchase order and depreciation software. Diversified Technology has been developing and supporting utility billing software for more than 30 years. Diversified Billing software is used by some 350 utilities across the county to generate more than 7 million utility bills annually. Diversified Billing is designed to help you accommplish two objectives.: 1. Significantly increase customer satisfaction and service., and 2. Allow your staff to utilize technology to work more efficiently. Customer service staff can provide top notch service when every scrap of customer account information is available from a single customer service screen. Customers can access their account information and pay bills 24/7 through an online portal. Billing staff will appreciate it when the Workflow Wizard sets up each of their processes exactly right every time. And they will love being able to request a re-read through our Mobile Work Orders software and get the new numbers back just as soon as the re-read is completed. Diversified Billing integrates with any accounting and any meter reading system.
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Integrations

API:
Yes, MultiBilling has an API
No Integrations at this time

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Company Details

Company:
MuniBilling
Year Founded:
2007
Headquarters:
United States
Website:
www.multibilling.com

Media

MultiBilling home dashboard showing revenue, unit count, occupancy and collection gauges, and trend charts.

MultiBilling home dashboard showing revenue, unit count, occupancy and collection gauges, and trend charts.

MultiBilling home dashboard showing revenue, unit count, occupancy and collection gauges, and trend charts. MultiBilling Billing page showing the rates workflow and a table of active metered rate codes. MultiBilling home dashboard with revenue, occupancy, collection-rate, comparison, and category charts. MultiBilling analytics dashboard with an open billing assistant chat panel. MultiBilling Organizations page listing two active property-management organizations. MultiBilling Service Calls & Incidents page listing service requests, types, priorities, statuses, and created dates.
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Product Details

Platforms
Web-Based
iPhone App
Android App
Types of Training
Training Docs
Live Training (Online)
Webinars
In Person
Training Videos
Customer Support
Business Hours
Live Rep (24/7)
Online Support

MultiBilling Features and Options

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