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Description
Util360 is a firm dedicated to delivering cutting-edge utility billing and customer engagement solutions tailored for the public sector. Their offerings aim to optimize operational workflows through seamless ERP integration while maintaining compliance, all with the goal of boosting efficiency, promoting sustainability, and achieving excellence in utility management.
Notable Features of Util360:
Utility Billing Solutions: Util360 provides clear and effective billing solutions that simplify the invoicing and payment processes for utility providers.
Customer Self-Service: They enhance community engagement and satisfaction by offering immediate access to utility information for consumers.
Meter Data Management: Util360 guarantees accuracy in monitoring and billing utilities with their robust meter data management services.
ERP Solutions: They supply all-encompassing ERP systems that facilitate integrated and effective utility operations.
BI Analytics: Util360 utilizes data-driven analytics tools to empower informed decision-making for utility providers.
Additionally, their commitment to innovation ensures that clients remain at the forefront of industry advancements.
Description
bsmart ORMS is a cloud-based Utility Operations and Revenue Management System that is available as a commercial off-the-shelf solution. This comprehensive platform utilizes mobility and cloud technology to provide utility stakeholders with an all-inclusive system that integrates operations, automated spot billing, payment collection, revenue management, consumer engagement, smart metering, command control, and mobile monitoring and analytics, all designed to enhance efficiency and customer satisfaction. Built upon years of internal utility expertise, this advanced mobile-first platform incorporates best practices and knowledge accumulated over two decades in managing large billing and customer information system (CIS) projects. The software is not only modular but also highly customizable, configurable, scalable, and dependable. In addition, the platform delivers tailored solutions according to customer specifications, ensuring measurable benefits aligned with established key performance indicators (KPIs). With its focus on innovation and user-friendliness, bsmart ORMS stands out as a leading choice for utilities seeking to modernize their operations.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
$100
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Util360
Founded
2010
Country
United States
Website
www.util360.com
Vendor Details
Company Name
BCITS
Country
India
Website
www.bcits.co.in
Product Features
Utility Billing
ACH Payment Processing
No
Account Management
No
Billing & Invoicing
No
Cable
No
Collections Management
No
Customer Management
No
Electricity
No
Meter Management
No
Metered Billing
No
Move In / Move Out
No
Natural Gas
No
Non-Metered Billing
No
Online Payment Processing
No
Penalty / Cut-Off Processing
No
Rate Management
No
Service Call Management
No
Trash
No
Water
No
Work Order Management
No
Utility Management Systems
Billing & Invoicing
No
Cable
No
Customer Management
No
Demand Planning
No
Electricity
No
Natural Gas
No
Plant Management
No
Service Call Management
No
Trash
No
Water
No
Work Order Management
No
Workforce Management
No
Product Features
Utility Billing
ACH Payment Processing
No
Account Management
No
Billing & Invoicing
No
Cable
No
Collections Management
No
Customer Management
No
Electricity
No
Meter Management
No
Metered Billing
No
Move In / Move Out
No
Natural Gas
No
Non-Metered Billing
No
Online Payment Processing
No
Penalty / Cut-Off Processing
No
Rate Management
No
Service Call Management
No
Trash
No
Water
No
Work Order Management
No