Best TrueBill Alternatives in 2024
Find the top alternatives to TrueBill currently available. Compare ratings, reviews, pricing, and features of TrueBill alternatives in 2024. Slashdot lists the best TrueBill alternatives on the market that offer competing products that are similar to TrueBill. Sort through TrueBill alternatives below to make the best choice for your needs
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Diversified Billing
Diversified Technology Corp
$250/mo Diversified Billing is one part of an integrated suite of software that includes fund accounting, payroll, permit, purchase order and depreciation software. Diversified Technology has been developing and supporting utility billing software for more than 30 years. Diversified Billing software is used by some 350 utilities across the county to generate more than 7 million utility bills annually. Diversified Billing is designed to help you accommplish two objectives.: 1. Significantly increase customer satisfaction and service., and 2. Allow your staff to utilize technology to work more efficiently. Customer service staff can provide top notch service when every scrap of customer account information is available from a single customer service screen. Customers can access their account information and pay bills 24/7 through an online portal. Billing staff will appreciate it when the Workflow Wizard sets up each of their processes exactly right every time. And they will love being able to request a re-read through our Mobile Work Orders software and get the new numbers back just as soon as the re-read is completed. Diversified Billing integrates with any accounting and any meter reading system. -
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Skybill Utility Billing
SkyBill
$175/month/ user Meter Management Microsoft Dynamics Foundation ❖ Manage metering devices (locations, serial numbers, status, etc.) ❖ Automatically collect meter readings via M-Bus gateways ❖ Alternatively, import meter readings from MDM systems or Excel spreadsheets ❖ Built on Microsoft Dynamics 365 Business Central ❖ Easy-to-use and intuitive user interface ❖ Fully integrate your ERP, customer management and billing using the included Business Central subscription Tariffs & Rating Cloud Service ❖ Powerful tariff configuration makes set-up of even complex tariffs easy ❖ Bill any utility service (electricity, gas, water, sewerage / waste water, heating) ❖ Supports postpaid and prepaid plans ❖ Apply consumption-based rating, fixed / step rates, TOU, periodic charges (e.g. standing/daily rates), discounts ❖ Bill by customer, customer group, or property, on any periodic basis (e.g. monthly / yearly) ❖ Software-As-A-Service (SAAS) model – we take care of all the infrastructure, software & maintenance ❖ Hosted on our secure data centes in Latvia, or alternatively in public cloud (AWS, Microsoft Azure) or private cloud ❖ Access SkyBill from anywhere via your desktop, tablet or mobile phone -
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Alliance Windows Suite
United Systems & Software
Welcome to the customer information system for managing utility billing, accounts receivables, meters, and other related matters. Utility billing software/procedures can be simplified, including customer setup, meter reading interface or entry, editing, and bill print. Improve customer receivables management and payment management. This information is used to forecast cash flow, manage delinquent accounts, and provide financial reporting. Monitor meters with efficiency and maintain meter inventory. This application tracks individual meters, meter test records, historical information, and more. Integrate your customer information system (CIS) to manage customer service orders. Service dispatch, departmental collaboration, and customer relations are all made easier with real-time information about service orders. Assist customers in delivering their services and maintaining facilities using a centralized management system. -
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UtilityBilling
Utilibill
$99.00/month UtilityBilling, a trusted utility bill software, will help you improve transparency and efficiency in your water business. UtilityBilling is a comprehensive solution that eliminates the need for manual processes and reduces the amount of effort required to bill water utilities. It automates daily tasks to make operations more efficient. The platform offers a complete billing solution that includes bulk invoice generation, powerful CRM, customer portal and automatic bill and collection notices. UtilityBilling can be used from any browser. -
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AMCS Utility Billing
AMCS Group
$999 per monthAutomated billing and contracts management to prevent revenue leakage and provide a higher level customer satisfaction and self service. AMCS's robust billing and contracts management system was specifically designed to deal with the ever-changing utility landscape. The system automatically reads meters and bills them according to the customer's contract. Invoices can be generated electronically, sent to a vetted printing house for mailing, and customers have the option to autopay, make online payments, or pay by mail. The customer portal can be customized to your branding and allows customers to view their statements, pay online, or submit a service request. AMCS' billing & contracts solution digitizes invoicing and payment processing. This makes your staff more efficient and reduces errors due to manual data entry. -
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EnergyVIEW
SystemView
Managing energy consumption is a key element in making an industrial organization more productive. Smart energy metering is a great way to achieve this. Real-time power measurements monitor the amount of electricity used by a home, business or electrical device. Electricity meters are calibrated in billing units. Electric meters are calibrated periodically to measure your energy consumption, which is then used by the electric company for billing. Accurate data on energy consumption is essential for any company or organization who wants to operate more efficiently. Real-time energy measurements inform companies about their immediate energy consumption. Smart energy monitoring and metering in real-time are crucial to control the three main factors which contribute to energy costs: the source of energy, the amount used, and efficiency. Installing a power meter to monitor in real-time any energy product that has a measurement interface is possible. -
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Jayhawk Utility Suite
Jayhawk Software
$750 one-time paymentInnovative utility billing software package that offers integrated billing and accounting options. It is suitable for cities, rural water districts, and other utility associations. Customers who want advanced reporting and unlimited expansion are also welcome to use it. This advanced system allows users the ability to print reports from past billing periods at any time, adjust entries from prior billing periods, and print reports to PDF. JUS is a complete Accounts Receivable system for Utility Billing. Separate Customer Account and Premise for customers who move in and out of your service area. Also, separate history for all customers. You can organize and report on customers based on a user-defined Route/Book or Class, Category, or Status. UNLIMITED Customers, Meters and Charges, Deposits, History. TrackService and Print Orders. Tracking and detailed Meter Management, including water loss and changeout tracking. Automated Meter Reading/Handheld device Export and Import -
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Sigma CC&B
ESG
Sigma CC&B, a web-based customer service platform, provides an intuitive interface for customer support professionals to access customer information. CC&B was created for Retail Energy Providers to manage all functions necessary for their day-to-day operations, customer satisfaction, and growth. Sigma CC&B supports both commodities and non-commodity products and services, including campaign management and prospect management. The Customer Portfolio screen provides an overview of all customer information. It also shows a logical arrangement of entry points to get additional details about a customer such as bill details and market transactions. Meter readings and contract details are also available. CC&B offers a real-time interface that allows customer service professionals to assist customers in all aspects of customer care, from prospecting to payment acceptance. -
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BlueOceanUtility
Blue Ocean Systems
BlueOceanUtility uses the industry-standard and industry-leading SAP Technology - SAP Business One. The software allows you to create a sophisticated, cost-effective billing system that works for you. This system is specifically designed for small- to medium-sized utilities. It integrates in a single database for all your needs. It offers capabilities that only the most powerful utilities can afford. It is standardized and packaged to ensure that you can offer exceptional value to customers. It can be customized to your specific requirements and maintained in a single integrated database. Dashboard Reporting is at your fingertips. Consistency from financial summary reports to drill down to billing. Interfaced to ITRON®,Meter Reading Handhelds and outsourced A/R Collection Services. All utility data captured to provide information to consumers about better energy management apps. -
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CUBIC
FREY Municipal Software
$1500.00/one-time The CUBIC®, Comprehensive Utility Billing and Control System was designed to provide powerful billing and CIS (Customer Info System) for utility operations. It provides robust customer information, billing and cash receipting functions, usage and bill/payment history, as well as a multitude of report options. It provides important functions such as multiple search criteria for account inquires, real-time updates and electronic input, and receipting interfaces. Reports provide detailed statistics on customers, services and routes. CUBIC®, powerful receipt processing, supports traditional receipt processing as well as high-speed scanning systems. Everything is available online, including bill/payment history, usage history, deposit information, service information, and a consumption graph for each service. The system also controls accounting. CUBIC® makes it easy to report NARUC. -
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IMS Utility Billing
Information Management Services
The IMS Utility Billing system is the most flexible and versatile billing system at any price. It can be used to bill both private and public utilities. The system is simple enough to use for small customers with a few hundred accounts, but powerful enough to handle large customers who have many thousands of accounts. The system can handle unlimited customers. Utility Billing can bill metered services such as water, sewer, or electric. It also includes any additional charges such as pest control, late fees or assessments. The program includes standard billing forms (both for laser bill cards as well as laser letter statements). For an additional fee, custom bill forms can also be created. A new module will print the POSTNET Bar Code onto letter laser statements. This is a great cost-saving tool for large mailings. The IMS Utility Billing system interfaces to many handheld meters readers, allowing for quick data entry. -
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MuniBilling
Crestline Software
You don't have to spend a lot on billing software. MuniBilling will streamline your workflows and increase your business efficiency. MuniBilling is a cloud-based utility bill software and CIS toolkit that allows customers to easily enroll, pay, and/or see their sewer bills. This web-based billing system is flexible enough to be used for any type or fee. It also allows for unlimited rates, tiers, and can be used for all types of services. MuniBilling can be integrated with accounting packages, GIS software and third-party software applications. -
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ABS Utility Billing
American Business Software
$495.00/one-time ABS Utility Billing streams data from field meter readings to billing, statements, web payments, and financial reports. Once you enter data, it is automatically shared with the entire system seamlessly, automatically, accurately, and with lightning speed. ABS Utility Billing and all its supporting software provide your employees with a simple, consistent and clean operation that makes everyday use easy and natural. Eliminate the confusion caused by confusing patches of software from different vendors. ABS Utility Billing provides a complete solution to your entire organization. ABS provides all the information your board needs to be successful, from field staff to board members. Accessable from any device, including smartphones, computers, Macs, tablets, and laptops. ABS Utility Billing uses state-of the-art technology to meet customer needs and new requirements. -
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EasyBill NOW
Carraway Computer Systems
Strong, robust SQL Data Base Management System that can manage hundreds of thousands of accounts. Blazor - Microsoft's latest web technology - runs in any modern web browser and operating system. It will work with Windows or Mac. It can be used as a "Stand Alone" if the user does not want to connect to the internet. It can be used on any mobile device with an internet connection, such a cell phone, in the case of a natural disaster that affects access to the utility office. Or... it can be used in the field by meter readers who can enter meters into the data base. You can continue to use the billing cards/documents that are currently being used by EasyBill 32, or you can email notifications for bills/notifications. Online bill-pay and direct debit. Interfaces for all RadioRead systems. -
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LTW Data
LTW Data
LTW Data, a technology company that has been serving the utility metering/billing industries since 2002, is a member of the LTW Data family. Our mission is to provide powerful, robust, user-friendly, and cost-effective products that help our clients achieve their business goals. Our goal is to help our clients improve their operational efficiency, reduce costs and build a profitable business. Our software products are all developed in-house and can be customized to meet specific customer needs. Our metering and billing software has been developed with over a decade of industry experience. Recently, we introduced a new product for energy consumption management to assist our clients in evaluating energy consumption trends and designing energy conservation strategies. We are constantly innovating and focusing on improving our products to meet market and customer needs. -
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Oracle Utilities
Oracle
A sustainable, affordable and sustainable energy future is what you can expect to thrive in. Deliver exceptional customer experiences, improve energy efficiency, manage networks, and assets so that you can provide essential services to your communities every single day. To increase revenue and solve issues faster, connect customer care, billing and metering. Advanced meter and device data can be captured, managed, and analyzed to improve operational efficiency and speed up billing cycles. Engage customers through personalized selling and marketing communications that motivate. Use AI and behavioral science to drive change, shift peak demand, one customer at a. Predict and prevent problems throughout your physical assets' lifecycle. Ensure efficiency in work management, maintenance, operations. -
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Cost savings can be significant when estate and portfolio management is done well. However, maintaining a reliable utility bill database and validating them can be very time-consuming for an organisation. Organisations can benefit from electronic utility bills in order to ensure data accuracy, reduce costs, and maximize cost recovery. Our Sigma EDI Billing Software allows you to quickly and efficiently generate accurate industry-standard EDI bills for customers. This sophisticated solution generates electronic bills using your existing billing system. It can create files for any utility, in any format, including the TRADACOMS industry standards. Your EDI bills can be customized to suit your corporate brand with flexible invoice designs and extensive distribution tools. We will work with you to seamlessly implement Sigma EDI Billing so that you can continue billing without interruption to your current operations.
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Workhorse Utility Billing
Workhorse Software
$7000 per yearWorkhorse has been providing high quality solutions for Wisconsin municipalities for over 30 years. A complete fund accounting system that uses the Uniform Chart of Accounts of Wisconsin Municipalities. Fully automated, flexible process that automates everything from meter readings to entering cash receipts. Automate all steps of your payroll process, including entering time cards and distributing fringe benefits across different wage categories. This program is designed to help you keep track multiple public works projects that are being assessed against different property parcels. A complete system for maintaining the various parts of your utility distribution/collection system. It is easy to enter all fixed asset information including additions, transfers and disposals. This module integrates with our Municipal Accounting system to allow for billing and receipt of all municipal charges, other than utility charges. -
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Pear.ai
Pear.ai
The Pear.ai Platform makes it easy to manage energy, water and electricity. Modern technology suite for utility operations. Digitally transform your utility operations. Without a current utility data platform, it is difficult to answer simple questions about your utility footprint. The Pear.ai Platform unifies all utility data within your organization. Imagine clean data from every account, location, and meter. All this without any manual entry. Once your data is uploaded to the platform, you won't need to search for a bill again. All of your utility data for your organization will be available on the platform whenever you need it. Complex utility footprints can make it difficult to manage the reporting, auditing and payments manually. This can lead to valuable insights being overlooked. -
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CSG Advanced Convergent Platform™ (ACP), is our proven solution to cable billing, customer service and business optimization. ACP is the market leader for North American DBS and cable industry. We offer a fully functional, reliable, and outsourced customer care and billing platform. We understand that seamless customer service is crucial to both your business and ours. Our customer and billing management platform is proven to support the entire buying process, including account setup, upgrade, and install. ACP's pre-integrated approach for billing and revenue management allows you to scale billing operations easily. We will handle all the heavy lifting so that you can concentrate on your customers and growing your company.
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SOFTWater
Intedata Systems
SOFTWater is the industry's best utility billing software. It helps to manage various utility office problems and eliminates manual operations. Intedata Systems developed SOFTWater. Its intelligent document management, flexible automation and robust integrations allow users to bill water, sanitation and sewer efficiently. -
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basis2
Prophecy International
Basis2 is the billing and customer administration solution for the global utility industry. Basis2 can be used to manage multiple product organizations. It allows simultaneous processing of all utilities products and consolidation into one bill. Basis2 allows for web-based access so that customers and billing information are always accessible to support operational and strategic decision making. Basis2 is a function-rich system that can be used in transitioning, regulated and competitive markets. This allows companies to compete in this rapidly changing industry. High performance, high integrity system. Uses advanced multi-streaming technologies. Independent of the operating system. Designed to work at maximum efficiency on any platform that is compatible with Oracle Applications and Oracle Applications. Oracle is a world-leading platform for application development. -
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Brook
Inkey Solutions
A Billing application for companies that supply water on a metering basis. This application is easy to use for both commercial and non-commercial sectors. Support for manual and automatic meter reading, batch and singular meter inputs, bill generation with an auto email facility, and maintaining individual customers' water consumption history. -
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READi System
OpSolve
$25000.00/one-time READi™, System facilitates operational excellence through robust workflow management functionality that is tailored to your business processes. READi™, System also provides core customer data and customer relation management features that will help you build better (and more profitable!) relationships with your customers. Customer care is about providing the best possible service to your customers. READi™, a web-based CRM platform, can give your organization the tools it needs for customer service. It will also improve your efficiency and your bottom line. The industry's best presentation layer (screen design), is available. READi™, which makes customer enrollment easier by making order entry, turn on work order, notification to customers, and initial billing more efficient, makes customer enrollment even simpler. -
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Edmunds Utility Billing
Edmunds GovTech
Edmunds Utility Billing Software will keep your local government's utilities running smoothly. This module is available for residential and commercial properties. It allows you to bill, manage, and report on utilities. Our module is designed for standard and metered billing options. It includes a variety tools that integrate seamlessly to make it easier for you and the people you serve. Integration with meter reading devices, cash collection, or other Edmunds modules. Access and analyze the critical data from your meter software and parcel data, Edmunds financial suite, inventory module, work order, and other Edmunds modules. -
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Energy Hippo EEM Suite
Energy Hippo
Energy Hippo's flagship software tracks billing and meters data to assist large energy users in designing and executing energy management strategies. Energy savings of up to 5-20% can be achieved by providing the necessary business intelligence to reduce energy usage, price, improve energy processes, and achieve cost savings. Our energy management software is intuitive, easy-to-use, and offers web-based reporting and analysis. You can view your utility usage and cost reports by time and location. This will help you decide where to make adjustments. Energy Hippo helps you reduce energy consumption, costs, and greenhouse gases emissions. You can save money and natural resources. Get mission-critical information to the right people at the right time. -
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EDIFICE
Northern Data Systems
EDIFICE Utility Billing software provides utility districts and departments with complete software tools for water, sewer, stormwater, fire protection, electric, refuse and recycling billing, job billing, as well as other types of metered or non-metered services. EDIFICE is easy to use and will help you and your staff serve customers efficiently and quickly. EDIFICE is a complete utility billing and customer relationship management solution. It includes billing, service management, mobile work orders and full financials. EDIFICE Mobile Orders extends the EDIFICE Service Management module into the field and is integrated to Service Billing/Jobbing and Inventory, creating a seamless workflow environment between the field and the back office. Designed and built by Northern Data Systems EDIFICE utility bill software is highly integrated, yet modular. -
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EDAMS Billing & Customer Information
Hydro-Comp Enterprises
EDAMS Billing & CRM, a fully functional, consolidated, web-enabled management system that caters to the specific needs of Utility Service Providers and Municipalities, is fully functional. It covers all aspects of revenue management, customer relationships, including online enquiries and meter readings. It also manages debt management, revenue collection and revenue collection. The EDAMS – Enquiries module allows customers to quickly view all related entities such as personal details, properties, connections, meters installed, history of meter readings, plot, charges and payments, financial adjustments. Refunds, deposits, monthly bills, history of debt management, customer application history. EDAMS CRM is a customer service system that handles all applications and activities directly or indirectly related to customers. -
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Utility Billing Software
Creative Technologies
$495.00/one-time/ user Creative Technologies' El Dorado Utility Billing Software is flexible and fully-featured software that provides accurate billing and ticketing. There are four versions available: There are four versions of El Dorado Utility Billing Software: Graduate, Professional, Executive, Enterprise. -
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Avitar Utility Billing
Avitar Associates of New England
Our Water/Sewer Utility Billing System is designed to assist municipalities in maintaining account, usage, billing, and billing information for their community water and sewer networks. The Utility Billing system is tightly integrated with our Assessing & Tax Collect systems. This allows you to quickly and easily view your town's water or sewer information. Call us to arrange a demonstration. Multi-User client/server Windows application that uses the Microsoft SQL Server/SQL Express platform. It provides integrated security and allows for different access levels for different users. It is easy to access data by lot and map, owner name, address, meter/account numbers, etc. All information can be displayed quickly using an intuitive tabbed interface. Easy to use, point and click editing from the attribute drop-down boxes. You can calculate taxes, create a commitment list, and even print tax bills. -
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Elink Urja
eLink Software Technologies
E-Link has created a user-friendly environment for dynamic data acquisition and delta updates across multiple geographies. This environment is available to its clients. The environment allows for the following applications to be used on top of the data-centric environment. Automation allows for continuous and reliable power supply to end users. We have the ability to design, develop, and implement SCADA/DMS systems for substation and distribution automation. This will help to manage the power supply more effectively. Smart Metering allows consumers to manage electricity usage and detects fraud. It also prevents outrage. Bidirectional and real-time interaction between energy meters and utility systems is required to enable SMART operations that make your grid smarter. Street Lighting Solution allows you to remotely monitor and control street lighting. The solution relies on internet connectivity to allow seamless data uploads to a Cloud Application. -
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RVS Mosaics
RVS Software
$25.00The foundation of our RVS Utility billing program is still the basis for this latest version. RVS Mosaics is the most powerful and easy-to-use utility software ever. We have added hundreds of enhancements to the program and a Windows interface. ONE key takes a reading and prompts you for the next reading. When submitting receipts, ONE key posts a complete payment. You can copy location data from an existing account to use with a new customer. You can quickly access customer information screens by entering an account number or a few letters of your last name. You can search alphabetically, by account number, or by reading sequence number to find accounts. You can search for and change customer information on ONE screen. Quick wizards guide you through the process of finalizing accounts, changing meters, and correcting billing mistakes. -
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Ampstun
Ampstun
Our powerful utility billing system was built on 30 years' worth of customer feedback and offers a complete solution for any size utility. Our billing system is hosted in the cloud. There is no need to worry about your desktop system requirements, server maintenance, or backing up local data. Our system is web-based so you can connect from anywhere, whether you are at work, on the road, or at home. You can launch our system from any device that has a web browser and an Internet connection. Any brand of drive-by or fix-based read system can be imported. This system supports the most current technology from all top meter vendors. Customers can log in to their online portal to view their bills, update their contact information, and pay their bill online. Payments are sent instantly to customers' accounts. -
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Energy Watchdog Pro
Utilivision
Energy Watchdog allows you to quickly and accurately import your building and account data, vendor data, and rate data. Import utility bill history as well as ongoing utility bills. Save import profiles for future use and map existing files to bill tracking template templates. Energy Watchdog's tree navigation makes it easy to find account, meter and building data. You can track as much detail as you want for both energy and non-energy utility bills. You can track simple costs and use, as well as more detailed information. The template library allows you select the bill entry template most closely matching your bills. Powerful downloadable graphical dashboards allow you to analyze and view utility consumption and cost data. Auditing bills individually or in groups can help you spot costly utility bill/meter issues, energy waste, and other savings opportunities. You can set the sensitivity of each audit. You can save audits to run when bills are entered or in batch mode. -
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MaxBill is a catalyst for operational transformation, helping businesses to achieve hyperautomation, which allows them to market, create, and monetize existing services. Our smart BSS solution is designed for both SMBs and enterprises. It serves as a solid foundation to the company's digital ecosystem that is data-driven, compliant, intelligent, customer-centric, data-driven, and partner-centric. Our solution has been implemented successfully to support the growth of telecommunications, utilities, gaming, and energy service providers in highly competitive, changing markets. You can take complete control of your commercial operations through seamless integration of service connections with a complete cash-to-meter functionality that includes billing, metering and payments. Maximize market trends and grow your business with MaxBill technology-powered automated billing and revenue management platform.
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Orbit CMB
Central Service Association
Orbit Customer Management & Billing lets you access, manage, and maintain all your customer information in one place, regardless of whether you offer one or multiple utility services. Your team can track customer usage, billing rates and deposits, as well as service orders, collections and customer contacts. This will allow you to manage your billing processes more efficiently. All customer-related business processes and services can be managed with one product. Integrates seamlessly with Orbit Dynamic Finance Management to improve accounting accuracy. Scales easily to support a variety of customers and services. -
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BillMaster
Data West
BillMaster can handle complex billing rates such as custom rates, seasonal rates and variable tax charges. Email invoices to utility customers who request them. Statements can also be posted to a secure, integrated website where customers can view and pay their bills. Customers can also request services from your customer support staff, such as recurring ACH payments and credit card payments. You can customize your invoices and billing statements to look exactly how you want them with a variety options for usage graphs and charts. BillMaster's integrated solution streamlines your operation and reduces overhead. It can be used to outsource printing, preparation, mailing, and mailing statements, newsletters, and other forms. WebShare is Data West’s simple, yet powerful solution for online bill presentation and payment. -
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Genea Submeter Billing
Genea
FreeGenea's cloud based, automated billing software for submeters works with existing non-networked and networked meters. It streamlines the billing and submeter reading process. Submetering is no longer a mystery. Forget the clipboards, spreadsheets, and guesswork. Our mobile-first, next-generation platform streamlines submeter billing and reading by eliminating the manual processes which have caused inefficiencies in the previous. By eliminating manual record-keeping in clipboards and spreadsheets, your property management team can focus on other important tasks and provide accurate invoices to your tenants. Genea's mobile-first, modern approach to submetering is designed to eliminate manual processes. Want to see it for yourself? Our team will analyze the submeter billing spreadsheets you currently use and find errors that cause you to overbill, or underbill, your tenants. -
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SDIComplete
Significant Digits
SDI is your one-stop shop that can service all the needs of a community to collect utility consumption data, and invoice its customers. SDI Complete has a direct link to QuickBooks. It pulls customers from QuickBooks and pushes invoices to QuickBooks. SDI Complete features a flexible water rate structure, offsite backups and robust reporting. -
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UtilityTrakR
Starnik
UtilityTrakR, a cloud-based utility billing solution, is designed to manage the utility operations in cities, municipalities, co-operatives, and other entities. Starnik developed this all-inclusive billing and utility management software suite. It includes billing (CIS), collections and cashiering. UtilityTrakR allows users to send electronic bills and process payments seamlessly. Users can also access data-driven insights and provide exceptional customer service. -
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UMS2000
Computer Network
UMS2000 by Computer Network, a Windows-based utility management software, includes line/tap and meter information. UMS2000 is equipped with a customizable task list and user-friendly drill down menus. This makes data entry easier and allows users to quickly access their individual daily, weekly or monthly projects and/or jobs. UMS2000 provides integrated work management, inventory, mobile service orders and unmatched audit-trail. It also offers rate analysis, CASS certification and GIS interface. Users can define rate codes and have unlimited cycles. -
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PowerManager Plus
NMPP Energy
This option may be an option for your retail customers in this digital age. Customers are increasingly expecting better customer service. PowerManager®, a powerful software package, allows users to manage a wide range of tasks including inventory, payroll, billing, accounts receivables, general ledger accounts payable, budget projection, and more. EasyClerk®, which produces bills for water, sewer and refuse, is the ultimate time-saver. EasyClerk® cuts down on billing work by reducing it to one day. It can customize bills, courtesy notices, and meter sheets. It can print bills in routebook order, or any combination alphabetical, zip code or mailing pull codes. Service Order tracks and manages service requests electronically, which results in increased efficiency and happier customers. -
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VertexOne
Vertex
VertexOne has been helping North American utilities and energy companies for over 30 years to achieve digital transformation and optimize their business processes. Our solutions cover the entire meter-to–cash process and transform the customer and employee experience. VertexOne can help you implement customer engagement solutions, modernize billing and customer information systems, and harness the power of automation, data analytics, and automation. VertexOne products are available as standalone solutions or part of a meter-to–cash platform. Experience is key when choosing the right information technology provider. VertexOne has the perfect solutions for all size service and utility providers. Since nearly three decades, we have been helping utilities and energy providers serve communities. -
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GAS MANager
Custom Data Centre
$8438.00/one-time GAS MANager is a program that generates gas bills based upon the actual or estimated amount of gas consumed over a billing period. GAS MANager was originally designed for natural gas cooperatives, but can also be used to bill any metered consumption-based utility such as water. GAS MANager was released in 1997. Since then, the software has been enhanced to allow for the management additional information that isn't directly required in the preparation and payment of gas bills but is essential in the operation of a natural-gas co-op. Many of these enhancements were integrated into GAS MANager for the benefit all users. However, some of them have been added to the program as add-on modules. GAS MANager users can choose the features they want to use, while keeping the cost of GAS MANager low. -
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GridX
GridX
GridX uses interval smart meters data to support any rate and billing model, including TOU and real time pricing. You can quickly add new components or remove old ones to meet regulatory requirements and pursue new business opportunities. GridX Enterprise Rates Platform significantly reduces the time to market for new rates, products, or services, and speeds up implementation. GridX enhances the meter-to cash process by providing industry-leading rate and bill analytics. This will transform your relationship with customers. Our enterprise platform allows CSRs and key accounts managers to access rate, cost, savings, and other analyses. This helps them tell customers exactly how much they can expect to pay for clean energy. Utility companies can now offer valuable, actionable, and timely energy and cost savings information in real time, across all communication channels. -
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Caselle Utility
Caselle
1 RatingDesigned for organizations that deal directly with their customers. You can customize your billing & payment arrangements according to the specific needs of your organisation. Set up and customize billing rates for different due dates and frequencies. Set up and track the delinquent loan and contract payment arrangements with your customers. Print shutoff and delinquent notices while generating penalties or service orders. Customer Inquiry allows you to view information about customers, their location, meter data, billing, contracts, loans, and history. Property Tax Collection simplifies the tracking of real and personal property tax payments and their tracking. This module is scalable to meet the needs of any organisation. Master property control allows for a more efficient management of the interactions between multiple tax collection procedures. -
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Uplight
Uplight
The mission of energy providers is to create affordable, sustainable, and efficient energy for all residents. Uplight is proud to be able to assist with this important task. Uplight connects energy providers with their decarbonization goals. Your customers and energy usage can be managed from one platform. Our energy expertise, innovation and scale are unparalleled, having partnered with more than 80 of world's top electric and gas utilities. Uplight challenges energy providers to find innovative ways to reach their goals. We work together to achieve our goals. We want more affordable, cleaner energy. It's not an easy task, but we can do it together. Uplight is proud that it is a certified B-corporation, which is the highest standard for businesses working to create a more inclusive and sustainable economy. Our ambitious environmental goal is to reduce CO2 emissions by more that 100 million metric tons. -
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bSmart ORMS
BCITS
bsmart ORMS, a cloud-based utility operations and revenue management system, is available as a commercial off-the shelf. The platform combines the power of cloud and mobility to provide utility stakeholders with a comprehensive solution that includes operations, automated spot billing, payment collection systems, revenue management, consumer engagement, command control center, and mobile based monitoring and analytics. It incorporates the best practices and knowledge gained from over two decades of experience in large billing and CIS projects. The software is modular, customizable, configurable and scalable. Platform provides specific solutions to customer requirements, quantifiable benefits with established KPIs. -
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Dynamics Billing
Omniware Solutions
1 RatingDynamics Billing allows you to have better control over your billing, invoicing, and customer management. Automated billing and invoicing can save time and eliminate errors. Customer Management: Manage all customer data (interactions with customers, invoices, products and payments) from one screen. All customer data (interactions, invoices, products and payments) can be managed from one screen. Insights: Get the best analytics tools to grow your business quickly, including visual models for all Billing and Customer Management Data -
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Tyler Utility CIS
Tyler Technologies
$25.00/one-time/ user Tyler's comprehensive billing software and account management software will help you manage all aspects of your utility services. Our solutions allow municipalities and independent utilities to automate processes, increase productivity, and increase collection. Integration with Tyler's financial management software simplifies processes, reduces data entry, and improves efficiency. Munis is backed by a customer-focused design and delivers the services citizens need, the functionality utilities need, and the technology required to support growing, medium-sized to large organizations.