SmartGridCIS Reviews

Diversified Billing is one part of an integrated suite of software that includes fund accounting, payroll, permit, purchase order and depreciation software. Diversified Technology has been developing and supporting utility billing software for more than 30 years. Diversified Billing software is used by some 350 utilities across the county to generate more than 7 million utility bills annually. Diversified Billing is designed to help you accommplish two objectives.: 1. Significantly increase customer satisfaction and service., and 2. Allow your staff to utilize technology to work more efficiently. Customer service staff can provide top notch service when every scrap of customer account information is available from a single customer service screen. Customers can access their account information and pay bills 24/7 through an online portal. Billing staff will appreciate it when the Workflow Wizard sets up each of their processes exactly right every time. And they will love being able to request a re-read through our Mobile Work Orders software and get the new numbers back just as soon as the re-read is completed. Diversified Billing integrates with any accounting and any meter reading system.

VertexOne has been helping North American utilities and energy companies for over 30 years to achieve digital transformation and optimize their business processes. Our solutions cover the entire meter-to–cash process and transform the customer and employee experience. VertexOne can help you implement customer engagement solutions, modernize billing and customer information systems, and harness the power of automation, data analytics, and automation. VertexOne products are available as standalone solutions or part of a meter-to–cash platform. Experience is key when choosing the right information technology provider. VertexOne has the perfect solutions for all size service and utility providers. Since nearly three decades, we have been helping utilities and energy providers serve communities.