NorthStar Description
Your utility's lifeblood are your customers. Your success is measured by their satisfaction. Modern technology gives staff the ability to empower them and provide consistent customer service at every touchpoint. NorthStar Customer Information System, (CIS), helps utilities manage millions in customer accounts and utility bills each month. NorthStar CIS supports all customer interactions, from new account setup to credit history profiling. It is a robust, reliable and highly configurable suite of applications.
NorthStar Alternatives
EDIFICE
EDIFICE Utility Billing software provides utility districts and departments with complete software tools for water, sewer, stormwater, fire protection, electric, refuse and recycling billing, job billing, as well as other types of metered or non-metered services. EDIFICE is easy to use and will help you and your staff serve customers efficiently and quickly. EDIFICE is a complete utility billing and customer relationship management solution. It includes billing, service management, mobile work orders and full financials. EDIFICE Mobile Orders extends the EDIFICE Service Management module into the field and is integrated to Service Billing/Jobbing and Inventory, creating a seamless workflow environment between the field and the back office. Designed and built by Northern Data Systems EDIFICE utility bill software is highly integrated, yet modular.
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bSmart ORMS
bsmart ORMS, a cloud-based utility operations and revenue management system, is available as a commercial off-the shelf. The platform combines the power of cloud and mobility to provide utility stakeholders with a comprehensive solution that includes operations, automated spot billing, payment collection systems, revenue management, consumer engagement, command control center, and mobile based monitoring and analytics. It incorporates the best practices and knowledge gained from over two decades of experience in large billing and CIS projects. The software is modular, customizable, configurable and scalable. Platform provides specific solutions to customer requirements, quantifiable benefits with established KPIs.
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UtilAbility
UtilAbility, a Windows-based utility billing software package, was created with you in mind. It's now easy to create accurate and timely bills for water, sewer and electric, gas, garbage pickup, user fees, cable TV, and even telephone. UtilAbility's intuitive interface will make you feel right at home from the beginning. Our utility billing software adapts according to your policies and requirements so you can bill how you want.
UtilAbility utility billing software was developed with direct input from our customers. UtilAbility can handle creating bills for one or many, commercial or government.
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Diversified Billing
Diversified Billing is one part of an integrated suite of software that includes fund accounting, payroll, permit, purchase order and depreciation software.
Diversified Technology has been developing and supporting utility billing software for more than 30 years. Diversified Billing software is used by some 350 utilities across the county to generate more than 7 million utility bills annually.
Diversified Billing is designed to help you accommplish two objectives.:
1. Significantly increase customer satisfaction and service., and
2. Allow your staff to utilize technology to work more efficiently.
Customer service staff can provide top notch service when every scrap of customer account information is available from a single customer service screen. Customers can access their account information and pay bills 24/7 through an online portal. Billing staff will appreciate it when the Workflow Wizard sets up each of their processes exactly right every time. And they will love being able to request a re-read through our Mobile Work Orders software and get the new numbers back just as soon as the re-read is completed.
Diversified Billing integrates with any accounting and any meter reading system.
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Pricing
Pricing Starts At:
$250000.00/one-time
Integrations
Company Details
Company:
Northstar Utilities
Year Founded:
1976
Headquarters:
Canada
Website:
www.northstarutilities.com
Media
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Product Details
Platforms
SaaS
Customer Support
Online
24/7 Live Support
NorthStar Features and Options
Utility Billing Software
ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management
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