Alternatives to TimelinesAI

Engage is a highly personalized and exceptional experience that uses the power of AWS, Generative AI and AWS. Operating clunky, on-premise systems of contact centers is time-consuming and costly. Local Measure's Engage For Amazon Connect is helping contact centers cater to the modern consumer's needs. Engage is a Contact Center as a Service. This means that we handle all updates and improvements. We do not require expensive agent licenses or hardware. Our consumption-based pricing is designed to accommodate businesses of all sizes. To build a brand, you must put your customers first. Engage helps agents better understand their customers and make their lives easier with intelligent AI, features like sentiment analysis and chatbots. Engage includes Voice, Email, SMS and Facebook Messenger, Instagram DM (Direct Message), Twitter DM (Direct Message), WhatsApp, WeChat LINE, and Web Chat.

Offer website live chat support from the collaboration tools you already use: Microsoft Teams, Google Workspace, Slack, and Zoom. Build ChatGPT powered AI Chatbots in 1-Click and enable your chatbots when your agents are unavailable. Create WhatsApp, SMS, and Messenger chatbots with the ability to escalate to humans when it makes sense. No need to learn additional software to support customers. Engage potential customers when they need your help, close more deals, and increase online revenue.

Pylon is an All-in-one B2B Support Platform for modern B2B businesses. We provide everything a post-sales team needs, including a ticketing software, B2B omnichannel (Slack Connect and Microsoft Teams), a modern chat widget, a knowledge base, an AI support bot, customer marketing and account management. Support system for B2B businesses. Support your customers wherever they want and allow multiple support levels. Let AI create support articles based on the resolutions of your issues. Use Triggers to codify workflows and business processes, and create Macros for common responses. Track engagement and broadcast new features, newsletters and more to customers. All customer data can be stored, tracked and organized in a dedicated location. Shared view that gives your stakeholders visibility on their team's current issues. If you use or want Slack for customer support, we should talk. Our Slack power users average 180+ customer channels

With over 700 direct carrier connections and 60+ offices on 6 continents, Infobip is a global leader in omnichannel communication. We make it our business to simplify how brands connect with, engage and delight their customers at global scale. Our programmable communications platform delivers a suite of tools for advanced customer engagement and support, plus security and authentication. We make this available to you across the widest range of communication channels possible. THE INFOBIP ADVANTAGE (1) Personalized omnichannel customer connections Achieve deeper customer engagement across the widest selection of local and global channels, including: SMS, RCS, WhatsApp, voice, video, email and the most popular chat apps. (2) Global reach, local presence Our 60+ offices around the world allow us to react faster. We provide 24/7 customer support, technical solutions in-line with needs and local requirements — based on proven best practices. (3) Full stack customer engagement Deliver better outcomes for your business by enhancing your communications with fully integrated contact center, marketing automation, and chatbot building solutions informed by our customer data platform.

Manage and build a strong online reputation that helps you stand out from the competition as an industry leader in your area. Broadly helps local businesses attract and consolidate leads from multiple lead sources including Google, Facebook, Instagram, web chat, and website contact forms. Plus, connect with and serve customers and automatically request reviews on Google, Facebook and other popular review sites - all from one easy-to-use app. Consistently provide the 5-star experience your ideal customers expect with a responsive website, automated web chat that captures up to 2x more leads, streamlined text and email communication, appointment reminders, mobile invoicing, flexible customer financing options and so much more. Our app is accessible from any device, anywhere, and integrates with the tools you already use. You'll enjoy personal onboarding and dedicated, ongoing customer support. Broadly makes it easy for customers to find you, work with you, and rave about you.

TXTImpact is a leading Mass Texting and Business Messaging Service provider, offering reliable and cost-effective communication solutions for businesses of all sizes. The platform is designed to simplify messaging, enabling users to send mass text messages, bulk MMS campaigns, SMS polls, surveys, appointment reminders, and more with ease. TXTImpact caters to a wide range of industries, including retail, healthcare, education, and nonprofits, by providing customizable tools that meet specific business needs. Its intuitive dashboard and user-friendly interface make it ideal for both tech-savvy and non-tech-savvy users, streamlining workflows and saving time. With advanced features like real-time analytics, message scheduling, automation, and seamless integration capabilities, TXTImpact ensures effective engagement and reliable delivery. Comprehensive support, including a knowledge base, tutorial videos, and responsive customer service, further enhances the user experience. Whether you're launching marketing campaigns, sending notifications, or improving customer interactions, TXTImpact offers a scalable and trusted solution for all your business messaging needs.

Userlike is the leading software for customer messaging and support automation in Germany. The heart of this solution is the Message Center - a central inbox for all messaging channels such as website chat, WhatsApp, Facebook Messenger and more. From here, all messages can be processed with professional features such as message templates, live translations and file sharing. Userlike has a powerful website messenger that companies can integrate into their website. The live chat tool lets your customers choose to either have a conversation at that moment or continue it at a later time - just like their favorite messaging apps. For complex inquiries or product demos, the software gives agents the ability to switch from a chat to a browser-based video call with one click, which also allows for screen sharing. That way, companies can personally guide website visitors throughout the entire buyer journey and strengthen the customer relationship. Self learning chatbots with GTP-4 integration, smart FAQ pages and dynamic contact forms can be integrated via Userlikes AI Automation Hub to automate your customer support. The software is developed and hosted in Germany, making Userlike a GDPR-compliant customer communication solution

It's a texting platform that makes it easier to communicate with your customers and yourself. You can now communicate with groups from the palms of your hands. One number means one text inbox. All members of your team can see if a customer has been reached out to, responded to, and what was said. All your SMS, Facebook Messenger, and phone calls can be done in one place. Our mobile app allows you to support multiple employees without having to use your personal phone number. Our reporting allows you to track your team's response time and more. You can sync your data from other apps and keep track of customer information. Create a team, communicate with them directly or through channels, and share information about customers. You can create custom groups and send personalized messages to them. Connect Myopolis with over 3,000+ apps to automate your workflows. Connect Hubspot to sync your contacts and get a clear view of all your customer interactions.

HaberChat helps businesses and teams communicate better on WhatsApp. It has a number of features that will help you manage your WhatsApp communications, including: • Connect multiple WhatsApp accounts from a single platform • Share your WhatsApp number with the entire team Launch message campaigns • Automate everything using APIs, code, webhooks, and more 7-day free trial.

Connecting clients who prefer WhatsApp to business teams that use Email. Private clients and business owners preferring to chat on WhatsApp or other convenient messaging apps will be delighted. Centralise data about messaging to provide team-wide visibility and meet your data retention requirements. Send voice notes and chat messages from private clients using popular messaging apps automatically to the appropriate relationship teams that use business-level tools such as email and Microsoft Teams. ClientWindow integrates messaging apps like WhatsApp and other chat platforms into your internal communication software such as email, Teams, and Slack.

Rasayel, a Meta Business Partner, is committed to solving real-world communication problems faced by businesses. The platform focuses on WhatsApp to capitalize on its wide adoption and conversational nature. This allows businesses to quickly & personally connect with their customers. Rasayel's communication platform offers a powerful feature set and deep integrations that combine modern & innovative capabilities with ease of use. Rasayel’s shared team inbox allows you to manage your customer conversations via WhatsApp, ensuring high-quality conversations and delivering exceptional customer experiences. Here are some highlights: - Quick 3-minute sign-up - Shared Team Inbox and 2-way messaging WhatsApp Chatbot - WhatsApp Flows : Operational Notificational and Promotional Flows - Campaigns Reporting & Analysis - Bulk Messaging & Broadcasts on WhatsApp - Open APIs & Webhooks - Automation: AI & Bots - Mobile apps

Chaskiq, an open-source messaging platform, improves communication between customer support, sales and marketing teams. It has a robust web-based chat system that includes video calls, onboarding tours and newsletter campaigns. The platform consolidates conversations from different sources, such as Twitter Messenger, Facebook Messenger and WhatsApp, into a single interface. Chaskiq has a number of automation features, including routing bots to automate conversations, outbound/inbound automation, audience-targeting, and a route editor. Users can send mass email, display banners or pop-ups to engage visitors in the most optimal moment. The help center allows businesses to organize and present content in the form of articles that are categorized so they can be easily accessed. Reporting tools allow for the creation of visually appealing reports, including data from external services.

Whaticket is an integrated CRM platform that centralizes all customer communications, including WhatsApp, Facebook Messenger and Instagram Direct, into a single interface. This allows businesses to manage their interactions more efficiently. It allows multiple agents to work simultaneously on the same WhatsApp number. This improves response times and customer satisfaction. The platform has advanced automation capabilities including chatbots to answer frequently asked questions, and mass messages for information, promotions, or reminders. These tools improve marketing and customer service strategies. Whaticket offers team management features that facilitate organized and controlled workflows between agents. Whaticket offers a unified solution to businesses that want to optimize their customer engagement process.

Simple. Secure. Reliable messaging. WhatsApp allows you to communicate quickly, easily, securely, and on any phone around the world. WhatsApp Business is a free app that was designed for small businesses. To showcase your products and services, create a catalog. You can easily connect with your customers by using tools that automate, sort, and respond quickly to messages. WhatsApp can be used by medium and large businesses to provide customer service and important notifications to customers. Learn more about WhatsApp Business API. WhatsApp is where you share your most intimate moments. We have integrated end-to-end encryption in the latest versions. End-to-end encryption secures your calls and messages so that only you and the person with whom you are communicating can see or hear them. Not even WhatsApp.

Communicate with your customers using courier. 8 out 10 customers prefer to be served via messaging platforms such as WhatsApp Messenger, FB Messenger, or Twitter. Our intelligent conversational platform simplifies work by unifying chats from customers via popular messaging apps (WhatsApp Messenger, Messenger, Instagram, Telegram), and managing them in one place. It also facilitates the shopping experience by providing immediate attention and automating responses. Connecting all your main channels. All messaging channels are integrated into an intelligent conversational platform that simplifies service and sales visibility. We automate 80% human interactions, which reduces service costs by 50% and increases sales by 30%. We convert 30% of leads generated through marketing. Chatbots with official WhatsApp integration Register to automate, respond, monitor, and enhance all conversations your company has through Whatsapp.

Meet Your New Customer Communications Platform A single platform that allows customers to communicate with you via any channel. You will enjoy closer collaboration, more efficient workflows, and happier customers. A central hub for all incoming messages allows you to collaborate more efficiently. You will be more accessible, flexible, and create better workflows using WhatsApp Business, Messenger Messenger, Livechat and Apple Business Chat. Platform Multichannel Inbox Analytics & Insights Channels & Features: WhatsApp Business API Social Messaging Outbound Messaging Livechat Chat widget Teams module Smart routing Call deflection Tag & label management User management Contact management

Streamline customer communication and build better relationships with URVA Connect - the omnichannel platform that centralizes conversations from messaging service, like WhatsApp, FB Messenger, Instagram DM, SMS, and more, all from a single interface. URVA Connect makes it easy to manage and respond to messages, with no loss of data when team members change. URVA Connect offers a platform that helps you enhance customer relationship, keeps your business in sync and make things easier when it comes to updating your deals and policies.

Sociocs allows you to communicate with customers. It is a shared inbox that supports Twilio SMS (including bulk message), Google Business Messages and Google Review Management, Telegram and WhatsApp Business, Website Forms, Telegram, WhatsApp Business, Telegram, WhatsApp Business, Website Forms and Click to Chat by text/SMS plugins. It can also integrate with Zapier (and other platforms), to automate workflows with other systems.

The ultimate omnichannel message solution that combines 25 business messengers, social media, and other platforms in one chat center. It also provides a customer relationship management system powered by automation so you can boost your sales and customer support performance using the same resources.

Chatwoot, a customer engagement suite, consolidates multiple communication channels such as email, website chat, social media platforms, like Facebook, Twitter and Instagram, and messaging applications, such as WhatsApp and Line into a single dashboard. This integration allows businesses to provide consistent customer experiences across different platforms. The platform includes features such as canned responses to frequently asked questions, keyboard shortcuts that enable quick action execution, and tools for team collaboration, which allow internal discussion via private notes. Automated rules can be set up to automate repetitive tasks. Customizable live chat widgets are available to add to websites in order to match specific brand aesthetics. Chatwoot supports chatbot integration, as well as the embedding custom dashboard applications. This provides a comprehensive solution to managing customer interactions.

Webinar Booster allows you to interact with and engage with your webinar attendees through WhatsApp. This is without compromising your privacy and can increase show-up rates, close more deals, and protects your privacy. Webinar Booster works with all major webinar platforms, including Zoom, GoTo Webinars, Webex and Google Meet. Traditional communication channels like email and Zoom are not able to provide real-time feedback. You need a way to engage and collect feedback from your audience, whether you are presenting online or offline. Texuto allows your audience to communicate in real-time directly with you and your staff. Click a link to join the webinar. This will allow attendees to join a WhatsApp group that is similar to a WhatsApp group, but it won't reveal their phone numbers or show how many others have joined. To "warm" your audience and increase attendance, send materials before the event.

All your customer communication can be consolidated in a single app. All your conversations will be automatically saved in our CRM, which includes unlimited voicemails, text messages and call recordings. Call forwarding is easy to set up from your Bling phone number to 8 extensions of your choice, within or outside of Bling. IVR allows you to delegate calls to your team members. It also protects you against robocalls and keeps your personal number confidential. You can add new contacts to your Bling CRM or upload a contact file. Send automated text messages according to your rules, such as a missed phone call, voicemail message or an update of a custom field. Bling's AI assisted sales dialer will help you convert more leads into customers faster. Manage and assign multiple users to your Bling profiles/phonelines. You can add users as agents or supervisors and decide their level of permission.

Chat with external contacts seamlessly. Mio syncs communication between Slack, Microsoft Teams and Cisco Webex Teams. Chat with unlimited clients, customers, and partners. As you would with colleagues, collaborate with customers. Reach customers using the messaging app they use. When working together on projects, keep the lines of communication open. Chat in one place and not all over the world. You can forget about worrying about shadow IT or too many guest accounts. In minutes, you can authorize the Mio app and invite other contacts. You can join as many universal channels you like. The first three universal channels you create are completely free. Slack, Microsoft Teams, and Webex Teams users have the ability to message each other directly from their preferred chat app. You and your colleagues can sync channels and spaces to ensure that you are always on the right page. Mio syncs all features that your teams depend upon every day. Mio seamlessly integrates with your messaging platforms.

Adereso Help Desk enables you to centralize all your Service, Support, and Sales channels on one screen. This omnichannel platform optimizes customer experience processes by reducing costs, automating operations, controlling performance, and controlling costs. No message is unanswered when you connect the most popular channels to our app. Each case will receive individual attention. You can connect Facebook Messenger, Chat en Vivo and E-mail to chat with other users. Our helpdesk will ensure that you never lose the thread of the conversation. Each ticket contains a history of conversations so you don't have to ask the exact same question twice. Adereso Helpdesk makes it easy to unify tickets from different channels. You can easily move the conversation from one channel into another using our omnichannel function. Send and receive files or images, such as a screenshot, or a Facebook sticker. Adereso Helpdesk allows you to make your conversations more dynamic.

High efficiency, detailed reports, advanced features and always the best prices. Desk360 is used by the best to deliver a stellar experience to customers. Desk360's customizable bubbles can be customized to suit your needs. You can also create push messages to reach more customers. WhatsApp, Facebook Messenger, Email, Contact Forms, Live Chat, and more! All messages can be gathered on one page to speed up the process. Manage your workflow with ease using smart ticket assignment, messaging among teammates, and ticket management within teams. Desk360's Support screen is designed to save you valuable time. Desk360 offers a unique experience, with features such as special notes, quick answers and more. Check out the free plan that includes all the essential channels and features. Import your ticket data into Desk360 to activate your 6-month subscription. Our 3-month free offer is for newly established companies.

The messaging platform for conversational businesses. Sunshine Conversations allows you to unify messages from all channels into one conversation and create interactive messaging experiences anywhere. Communication has changed fundamentally. Messenger apps such as WhatsApp, Facebook Messenger, and WeChat allow users to communicate more personally with their family and friends from all over the globe. Businesses know that they must be there for their customers. It's becoming more difficult to manage conversations across channels due to the increasing number of channels and changing technology. These channels are rapidly evolving from places where we chat to places that we do business, thanks to bots, AI and interactivity in messaging.

Respond.io is AI-powered conversational management software. Features include a shared inbox (WhatsApp, Facebook Messenger, Instagram, Telegram, etc), advanced workflow automations, broadcast and supervisor dashboard analytics. It's highly customizable and handles high volume messages.

Modern Hoteliers will find refreshingly simple reviews, guest engagement and a messaging solution. Next Generation Reputation Management. You can influence your customer's booking decisions by using cutting-edge reputation management. Get new reviews, collect feedback and improve your online scores. Analyze reviews, display your best reviews on your website with the review widget, and respond automatically to your guests' reviews. Comprehensive Review Responses. You can stand out and inspire confidence in travelers by providing personalized, hand-crafted responses to their online reviews. Guest Messaging Platform. With SMS and WhatsApp, you can connect with your customers at every stage of their journey. Multi-channel communication platform that allows for personalized guest experiences, operational excellence, increased revenue, and a simple interface. Fully Automated Chatbot. AI-powered webchat increases direct bookings Travel shoppers who book through an OTA can save up to 60%

Chats and reviews from multiple Google Business Listings, Facebook Pages, WhatsApp numbers, Webchats or SMS numbers all in one inbox. All chats from multiple locations are now under one roof. You can use templates to reply, assign chats team members, and add custom labels and notes for context. Interact with your customers to gain positive reviews. You can manage reviews across multiple platforms using intuitive features and easy access. Get detailed insights to help you make informed decisions. In-depth analysis of your reviews and social conversations with trend graphs, audience leader boards, etc.

Our all-in-one platform enables you to unify customer conversations across popular messaging applications like WhatsApp and Facebook Messenger for seamless conversational sales and promotional messaging. It also enhances customer service. Robust platform for business messaging to drive sales and improve customer experience. Connect with your customers using WhatsApp, Messenger, Instagram and more, all from a single omnichannel solution. Improve your communication while delivering a consistent and unified customer experience.

Software for customer service. All your communication channels can be consolidated into one powerful email. Work with your team to automate conversations and create amazing customer experiences. All your problems solved in one email. The key to creating amazing experiences is frictionless communication. Unifying all channels, unlocking team collaboration, and creating productive workflows – all in one organized mailbox - will help you power up your work. It's a thing of the past to switch screens and log into multiple inboxes. Trengo combines all your favorite communication channels in one inbox. We have a live chat, voice and email solutions. All communication channels in one email. Trengo makes it easy to assign conversations to the right person or team. You can easily @tag a colleague to leave comments and collaborate on a problem. You can switch to your team chat in one click for 1-on-1 or group communication. Our powerful live chat solution was built to deliver.

It's not easy to deliver social customer service and marketing content that is memorable with so many channels and the public watching. What if you could simplify your tech stack and use one platform to manage all your digital conversations? You can now. The Orlo platform allows you to concentrate on what really matters: providing great customer experiences. It takes only a few hours to get your account set up. The Orlo Inbox combines all your digital conversations and empowers you and your team, so you can support your customers when they need you. You can seamlessly deliver the best service, regardless of whether you interact via social media, WhatsApp, WhatsApp, or SMS. Orlo's marketing software makes it easier to engage your audience. Our integrated live chat solution allows you to support your customers in the most important moments.

Whelp is an AI-based cloud service that provides faster and more personalized customer support. BPOs, call centers, outbound and inbound sales teams for airlines, healthcare, education and banking. All channels can be reached from one screen. Provide personalized support. Establish lasting customer relationships. Our chatbot can automate the capture of customer information when you aren't online. Use live chat to connect with valuable leads via your website. Engage in meaningful conversations in real-time with customers to increase loyalty. You can pick up where the customer left off, no need to repeat or recap. Your customers can access outstanding service wherever they are: voice, chat, SMS, email, and WhatsApp all from one screen. No plug-ins or add-ons are required. Your customers will be helped quickly by personalized and prompt support

telbee allows you to add voice messaging to your website or create standalone voice recorder URLs that can be shared via social media, podcasts, email, or QR code. Your customers, visitors, and community can communicate their thoughts whenever it suits them, then they can move on with their day. You can listen to or read their messages in 50+ languages in our team's inbox, your email client, or anywhere else via Zapier (coming soon). You can then continue the conversation by speaking - either you or the right person on your team - adding text and images, as well as links if necessary. You can customize your voice channels to suit your brand and usage needs. We make it easy to build human relationships and understanding, whether it's for sales growth and retention, providing support and gathering feedback, collecting information, coaching clients, or any other purpose where listening and relating person-to person is important.

Upgrade to a professional platform that offers everything you need. Your data, your control, your brand. Experts agree that social chat platforms are not suitable for business. Qwil Messenger allows you to chat instantly, securely, and easily. Qwil Messenger has a higher open rate than email. Qwil Messenger has a higher response rate than email. Qwil Messenger reduces response time from 90 minutes with emails to 90 second. Secure banking-grade software allows you to stay in touch with your clients, colleagues and team. Manage conversations easily and add participants when needed. Stay connected, whether on your desktop or mobile. Save time by avoiding passwords, secure email, or identification calls. Share your screen and send documents and messages in the same conversation. Schedule your next meeting without worrying about unwelcome guests.

The AnyChat widget appears on every page of the site and allows you to choose as many contact methods as possible. Let your customers contact via their preferred messenger. WhatsApp, Viber and Telegram are just a few of the communication channels that we cover. Our service offers a fully-featured livechat widget that allows you to communicate instantly with your customers. You can customize your widget's color, style and animation to match your website branding. You can configure it separately for desktops and mobile devices. Chat agents allows you to add agents who will handle all live chat messages. Each chat agent has his own dashboard where he can handle and reply to messages. Incorporate a registration form into a widget to increase your newsletter signups. Using webhooks you can seamlessly connect the data collected with your newsletter service.

Grasp combines multiple communication channels and creates a single story from all of your contact moments. This is how you can regain control over your customer service. Have you ever been more accessible via email, phone, or social media? It's a great way to connect with your customers. You must also be in control. Grasp organizes all of your contact moments into one timeline so that you never miss an opportunity to have a great conversation. All customer contact moments are consolidated into one timeline. Your support team can quickly get to the point and you have a clear overview of the relationship. Every time, the first time is the best. You score points if you are proactive in starting a conversation about what your customer wants to learn. By clearly mapping out the needs of your customers, we help you get things moving. Grasp is built upon positive energy. It is evident when you work with us. It will be felt by your customers every time they contact us.

This is a whole new way to communicate with companies. You can now ask for information, make appointments, and even purchase right from Messages on your iPhone/iPad. It's as easy as texting your friends to connect with your favorite companies. To send a message to a company you find in Maps, Safari or Search, just tap the Messages icon. Many businesses allow you to start a conversation right from their app or website. Only you can initiate a conversation. The company cannot see your personal information, such as your name and phone number, unless it is shared for delivery or appointments. The company cannot contact you again unless you start a new conversation after you have deleted a message thread. You don't have to wait for a call to ask a question. Instead, you can send a text. No problem if you are too busy to answer right now. You can return to the conversation whenever it's convenient. It's easy to schedule an appointment.

Conversations with the right people are essential in order to avoid communication breakdowns in the hospitality, travel, and events industry. Textodog can be added to your sales and customer service processes to reduce errors, reduce call volumes, and most importantly, impress clients. Your sales team, leads, or automation can create a group text conversation. Clients who are part of a transaction have access to your customer support team. Group text conversations keep everyone in the loop and reduce errors. Group text messages can be sent to friends, families, and couples. Collaborate with your team and reply to leads or clients from one location. You can keep your current phone number or get a new one free of charge. Your Textodog number can be forwarded to your call center or mobile phone. To keep your team informed, add internal notes to your conversations.

Customer Communication Management, also known by Omnichannel customer engagement, is a convergent collection of information technology solutions that allow organizations to manage all aspects of customer communication. CCM is a central platform that connects the enterprise, core applications, web modules and portals to customer relationship management systems. CCM automates communication across multiple channels including email, print and SMS, WhatsApp and other social media platforms.

Qiscus allows you to engage your customers through 20+ channels from one platform. It also gives you the best customer experience. Our features allow you to convert leads, manage complaints, and market products. Multiple channels can be integrated into one dashboard: WhatsApp, Facebook and Instagram, LiveChat, LiveChat, LiveChat, LiveChat, LiveChat, LiveChat, LiveChat, LiveChat, among others. You can add a chat widget to your website or mobile apps. Get complete analytics about your customers, agents and channels. Integrate with other systems to automate and scale. Qiscus' solutions have been used by thousands of businesses to win over millions of customers. Maximize customer trust at every stage of their journey. Reduce lead leakages and slow response. Your customers will be able to connect with you on one platform. You can also manage their profiles through CRM. Answer questions, introduce your product, and segment customers with CRM and tag. Multichannel inbox provides structured and efficient support.

Keep in touch on your terms. You can stay connected at home, work, or on the move. It's easy with GG! Chat anywhere, on the computer or on the phone. Chat in the browser (available on the desktop version) without downloading the app. Clients expect quick responses and efficient communication from companies in today's world. GG Chat makes it possible. This service supports sales and facilitates online communication between customers and sellers - securely, quickly, and from any device. Sales today depend on constant contact with customers and quick answers to their questions. Do you want to help her? Add the GG chat service to your website. GG Chat adapts to the site. Give fate a chance to find your soulmate. Or the love of you life. Or just a friend to talk to. There are many surprises in life. Allow yourself to be surprised. Make a contact with GG and have a chat wherever you are: at work, home, or on the move. GG is always there for you.

My Call Cloud offers robust, stable, and user friendly hosted cloud Contact Center Solutions. My Call Cloud helps clients manage Inbound, Outbound, and Blended calls with agents in-house, or remotely. Our Call Center Software Business Partners have access to cutting-edge solutions like SMS, IVR message blasting with Text-to-Speech, FB messaging, and other services, such as No-Dial (voicemail delivery to mobile phones without ringing), and other services, such as SMS, IVR messages blasting (with text-to-speech), FB messaging, as well as other services, such as No Dial (voicemail delivery to mobile phones without ringing). My Call Cloud automated dialer technologies will upgrade your contact center software expectations. You can optimize your leads to reduce call ratios, reach sales and marketing goals, and connect with customers in real-time. With multiple internal do not call lists, built-in safeguards ensure compliance with the Telephone Consumer Protection Act. Cloud call center software that is top-of-the-line

Botbox is a platform designed for small and medium-sized businesses to help them to onboard customers seamlessly and automate acquisition/retention via the most popular messaging apps. Smart triggers and automation make it easy to keep customers informed about your products and services via the most popular messaging platforms. Pre-built chatbots can reduce churn by 600%, increase sales, and help you increase sales. You can use chatbot templates or create your own. All you need to do is click and publish on the Website, Messenger, and WhatsApp. Botbox API allows you to connect to the apps you love to increase productivity. You can easily manage, request and design new HSM templates, opt-in users and manage your WhatsApp notification campaign without having to rely upon the IT department. Reach specific user groups with the most relevant information at the right time. Automate engagement. Analyse behaviors to set triggers.

It is difficult to gather, analyze, and take action on feedback. Customer feedback is received through many channels. It then gets lost in the ages because it doesn't get consolidated. It can be time-consuming to grab feedback from different tools. Each platform has a different structure for feedback. You can get rid of the endless spreadsheet that no one ever reads. Manual tagging can be time-consuming. It is difficult to read, so no one ever reads it. Only build what your customers need. Profits can be increased by as much as 25% to 95% by increasing retention. Pliik connects to your customer communication tools and then automatically labels, stores, and organizes the feedback. Connect with the feedback tools that your team loves. Discuss the most important topics with your team and share your thoughts. Keep your feedback current.

Your Genesys Contact Center can now include social networks and digital messaging. PureSocial, the cloud solution for enriching your Genesys Contact Center with an omnichannel vision and 100% of its capabilities, is PureSocial. You can increase the capabilities of your existing Contact Center by integrating social media and digital messaging. You can add powerful features to enhance the customer experience and increase the productivity of your agents. PureSocial allows you to integrate Twitter, Facebook and Instagram with just a few clicks from your Genesys Cloud.

Sinch Engage allows you to use WhatsApp, Facebook Messenger and Instagram Direct Messaging for business, Apple Messages for Business and Telegram, Viber, and Webchat for marketing, sales and customer service. Our official partnerships with all messaging apps are backed by a platform that is 100% privacy compliant and a global team of experts who are available 24/7.

Keep in touch with your patients and prepare your practice for the future. Effective communication with clients is essential as the Coronavirus pandemic continues. Demandforce's all-in-one solution and newly developed COVID-19 tools can help you keep that connection. The Demandforce mobile app allows you to manage your business from anywhere, and gives you instant access to your most important information. The app is available for free on the App Store or Google Play. Demandforce Telemedicine is a way to increase patient access, provide faster care, and generate more income. It features HIPAA compliant video conference, secure messaging and online billing. Our ready-to-use COVID-19 email templates make it easy to stay in touch with clients and patients during the pandemic. You can use our templates or make your own to send information to your clients.

Replypad is a shared email inbox software that teams can use. You can easily manage your customer communication apps, such as support@, info@ and finance@. You can organize all conversations in one place, assign clear owners, categorize, collaborate with customers on customer requests, and deliver a superior customer experience. Replypad shared inbox allows your team to move faster through the queue and work together when necessary. Replypad is quick to set up and simple to use. It automates workflows and empowers teams to work more efficiently.

imBee is an integrated One Team Inbox. It consolidates the vast majority of your Instant Messaging Channels with over 300+ Tools to optimize communication efficiency, and improve customer relationships by engaging in effective conversation. ImBee helps brands grow their business and improve internal and exterior communication by providing best-in class business tools and workflow automation. ImBee allows enterprises to manage customer communication, support, and sales in one place. This streamlines team efforts and helps recover lost sales. AiskBee, Hong Kong's first ChatGPT-powered Enterprise Knowledge Base Solution launched by imBee in 2023, revolutionizes customer engagement through dynamic customisation and AI capabilities. ImBee's commitment towards data security is in line with international standards, ISO27001 certification, and private cloud data protection. This ensures that users' sensitive data is protected.