Best TechGrid Alternatives in 2024

Find the top alternatives to TechGrid currently available. Compare ratings, reviews, pricing, and features of TechGrid alternatives in 2024. Slashdot lists the best TechGrid alternatives on the market that offer competing products that are similar to TechGrid. Sort through TechGrid alternatives below to make the best choice for your needs

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    NinjaOne Reviews
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    NinjaOne automates the hardest parts of IT, empowering more than 20,000 IT teams. By providing deep insights into endpoints, robust security measures, and centralized control, NinjaOne boosts efficiency while safeguarding sensitive data and cutting IT expenses. This comprehensive platform offers a versatile toolkit for managing and securing endpoints, including patch management, mobile device oversight, software distribution, remote support, backup solutions, and more, thanks to its extensive IT and security integrations.
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    Atera Reviews
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    The all-in-one IT management platform, powered by Action AI™ Atera is the all-in-one IT management platform that combines RMM, Helpdesk, and ticketing with AI to boost organizational efficiency at scale. Try Atera Free Now!
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    ConnectWise ScreenConnect Reviews
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    ConnectWise Control (formerly ConnectWise Control) is a remote-support solution for Managed Service Providers, Value Added Resells, internal IT teams and managed security providers. ConnectWise ScreenConnect is a fast, reliable, secure and easy-to-use remote support solution that helps businesses resolve customer issues faster, from anywhere. The platform offers remote support, remote meeting, remote access and customization. It also integrates with leading business software. Raising the bar on remote support will reduce downtime for customers. Give technicians the ability for superior service by providing reliable, direct connections that allow them to access desktops and mobile devices when needed. Remote desktop and mobile support solutions that are flexible, fast, and secure for every industry. Not sure which version to choose? We'll help you choose the right version for your needs. No credit card needed for the 14-day free trial.
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    ConnectWise PSA Reviews
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    ConnectWise PSA (formerly ConnectWise Manage) a robust business management platform, is designed for companies that offer service and support technology. ConnectWise PSA is trusted by more than 100,000 users. It offers a wealth features that enable teams to achieve greater accountability and operational efficiency. ConnectWise PSA includes help desk, billing and time tracking, project management, agreement management, sales and marketing, procurement and reporting tools. ConnectWise PSA™ (formerly ConnectWise Manage) is an award-winning professional services automation (PSA) solution that connects your entire operation. It creates a single view via a single data layer, so you can clarify and streamline what’s actually happening in your business.
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    Auvik Reviews

    Auvik

    Auvik Networks

    634 Ratings
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    Auvik Network Management is a network management and monitoring software designed to empower IT professionals with deep visibility, automation, and control over their network infrastructure. This innovative platform is trusted by businesses of all sizes to streamline network operations, enhance security, and optimize performance. One of Auvik's standout features is its real-time network mapping and discovery capabilities. It automatically generates interactive, visual maps of your network topology, allowing you to easily identify devices, connections, and potential bottlenecks. This invaluable insight helps in planning and optimizing network architecture for maximum efficiency.
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    NMIS Reviews
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    FirstWave’s NMIS is a network management system that provides fault, performance, configuration management, performance graphs, and threshold alerts. Business rules allow for highly specific notification policies that can be used with multiple notification methods. FirstWave also enables partners, including some of the world’s largest telcos and managed service providers (MSPs), to protect their customers from cyber-attacks, while rapidly growing cybersecurity services revenues at scale. FirstWave provides a comprehensive end-to-end solution for network discovery, management, and cybersecurity for its partners globally.
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    TruGrid Reviews
    Top Pick
    TruGrid SecureRDP is the preferred Remote Desktop & RemoteApp solution for Service Providers, Windows Hosting companies, ERP Vendors, and Business IT. With TruGrid SecureRDP … - Securely connect employees to their Office PCs, Virtual Desktops, or RemoteApp anywhere - Implement the safest and fastest "Work from Home" solution - Help IT Admins quickly secure RDP and VDI without exposing firewalls - Eliminate threat of spreading ransomware via VPN connections to Office - Stop cost & pain of multiple add-ons (VPN+MFA+RDP) with one solution - Connect to full desktops or individual apps - Maintain session security and privacy - Implement a Remote Access solution with Zero Trust - Meet PCI / HIPAA compliance for exposed RDP Ports - Connect to multiple cloud desktops, including Azure, AWS, or any datacenter - Complement or eliminate the complexity of Microsoft Remote Desktop Services (RDS) - Supports Windows, Mac, iOS, Android, and Chrome endpoints - TruGrid includes free setup and can be implemented company-wide in less than 1 hour - TruGrid includes free 24x7 support
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    BackBox Reviews
    Network engineers save time with the BackBox Automation Platform for Network Teams by quickly automating and auditing time consuming manual tasks. With a library of over 3,000 pre-built automations and a script-free way to build new ones BackBox makes it easy to get started on your automation journey. BackBox is a point-and-click automation solution for firewall and network device backups, OS updates and patching, configuration compliance audits and remediation, network vulnerability management, network configuration change management, and more.
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    N-able N‑central Reviews
    Join thousands of IT professionals and MSPs who use N-able™ Ncentral® remotely to monitor and manage complex networks and devices. These are the key features: * Monitor almost all devices, including Windows, Linux, and macOS * Get complete visibility across your network and cloud services without the use of additional network monitoring software * Automated patch management policies can be created to ensure that devices are always up-to-date * Automate your workflow with drag and drop scripting in automation manager. No need to write code! * Remote support across platforms and devices with the integrated Take Control feature * Use N-able MSP manager to manage tickets and billing. * Secure your data with integrated backup, EDR and AV. * Available on-premises and hosted cloud solutions to suit your business needs
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    N‑able N-sight RMM Reviews
    N‑able N-sight RMM, a cloud-based IT solution, makes it possible for MSPs deliver valuable technology services in hours instead of weeks or months. Clear, graphical dashboards put alerts front-and-center so you can concentrate on what matters most. Remote access and security features are built-in to help you support and protect your business from the beginning. You can also add security layers to your business and add-on services when you are ready. Remote access, network path visualization and automated monitoring and maintenance are some of the N-able RMM's features. N‑able N-sight RMM can also be downloaded as Android and iOS mobile applications to allow users to manage problems from anywhere.
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    Zomentum Reviews

    Zomentum

    Zomentum

    $99/month (up to 2 users)
    Zomentum is a sales acceleration platform that is exclusively designed for IT Partners. It combines pipeline management and proposal and quote builders, sales automation, reporting & analytics, and reporting & analysis to enable frictionless MSP sales. Zomentum makes it easy to create documents 70% faster, increase deal values by 600%, and convert more often. Today, Zomentum is used by thousands of MSPs to increase revenue, reduce sales cycles, and simplify buying. Our customers have generated close to $100M in revenues. Our mission is to build a trusted network of IT partners, revolutionizing the IT purchasing process for small and medium-sized businesses around the world.
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    N‑able Passportal Reviews
    Top Pick
    N-able™, Passportal™, provides simple, yet secure password management and documentation management that is tailored to the needs of MSPs and ITSPs. The platform is cloud-based, offering channel partners automated password protection. It makes it easy to store, manage, and retrieve passwords and client information from any connected device. N-able™, Passportal™, also offers value-added services products such as Documentation Manager™, Site™, and Blink™. These products promote compliance with industry regulations, protect businesses against data breaches, cybersecurity threats and network vulnerabilities.
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    DeskDay Reviews
    DeskDay CSA, a cloud-based PSA, is a next-generation PSA that empowers MSPs with a modern, conversational solution that keeps customers happy, teams satisfied, and profitability high. DeskDay centralizes MSP operations with a unified PSA that includes the service desk, billing, reports and timesheets, quality assurance, announcements and an integrated multi-channel support ecosystem, IT-Connect, for end users. DeskDay provides MSPs with real-time information on service delivery, customer satisfaction and tech management.
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    servicePath CPQ Reviews
    QUOTE SMARTER. FASTER AND MORE PROFITABLY One incorrect quote can ruin your reputation and hard-earned reputation. A wrongly quoted price can make a deal go sour. Don't put your business at stake. servicePath is a configurate, price and quote (CPQ), platform that makes complex quotes easy. ServicePath makes it easy to create quotes that take hours and involve multiple departments. ServicePath allows you to view all the latest cost elements and solution configurations on one platform, reducing the risk of issuing a poor quote. ServicePath makes it easier to do business with you.
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    Centricity Reviews
    Centricity is an AWS-based platform. It focuses on three core AWS services: Amazon Workspaces, Amazon AppStream, Amazon Elemental / Media Services and Amazon Connect. Centricity makes it simple for users to access the power of Amazon Web Services without needing to understand the technical details of complex cloud services. Service is now easy for business-level users to use to drive value into their business. This is without the need to hire engineers to create and maintain complex solutions. To give our users the power of next-generation technology, Centricity uses Amazon Web Services' building blocks services. Orchestrator automates manual tasks that are important to a business, but are often overlooked. Orchestrator's workflow engine and scheduling tools allow you to automate repetitive tasks.
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    IntegriBill Reviews

    IntegriBill

    Sandy Beaches Software

    $375.00
    1 Rating
    As the leader in telecommunications billing software and tax compliance, we serve Telcos, MSPs, VoIP providers, WISPs, & CLECs. SBS has helped competitive telecom companies grow & maintain profitability since 1989. IntegriBill lets telecommunications companies with multiple carriers, products, and switch types produce one convergent invoice. We'll make sure your invoices are always in compliance with taxing authorities, including the assurance that your clients aren’t overpaying for telecom taxes. We handle: * Regulatory and Tax Calculation * Tax Exemption Tracking * Tax Mapping Assistance * 499 Reporting Assistance * Traffic Studies * Commission module (Flat rate, % Gross, or % Net) * Hosted Agent Portal * Collections Module * Integrated ACH/Credit Card processing * Hosted End User Portal * Quickbooks Online Integration * RESTful API * Call Detail Jurisdictionalization & Rating Most of our clients have been with us for 10+ yrs. It's thanks to our first-class team that we have high retention rate. Our development team spends at least a year in the operations department before settling into their coding duties. We ensure that our ops team has current knowledge of tax and compliance regulations.
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    ContraForce Reviews
    ContraForce allows you to orchestrate multitenant investigation workflows and automate security incident remediation. You can also deliver your own managed service excellence. Scalable pricing keeps costs low and performance high. A platform designed for your operational requirements will keep performance high. Bring speed and scale to your Microsoft security stack by leveraging optimized workflows, security engineering content built-in, and enhanced multitenancy. Response automation that adapts based on the business context, enabling defense for customers, from endpoints to cloud. No scripting, agents or coding is required. Microsoft Defender and Sentinel customers can be managed in one place, along with incidents and cases from other XDR and ticketing tools. You can view all of your security alerts, data and investigations in a single unified investigation. You can manage your threat detection, investigation, and response workflows within ContraForce.
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    Kaseya BMS Reviews
    Kaseya Business Management Solution is the most feature-rich solution specifically designed for Managed Service Providers. Kaseya BMS helps MSPs focus on selling and delivering their services, rather than on non-revenue-generating tasks. The platform supports project management, time and expense tracking as well as finance and billing. It also includes inventory, service desk, CRM, and finance. You can easily create, manage, and resolve all service requests and tickets. Reduce the number and time it takes to resolve IT issues. It is about one-third the cost of comparable solutions. VSA integration allows you to spend less time on billing and tracking to increase your business opportunities. You can resolve tickets up to 40% faster. Your technicians can work seamlessly across tools and have access to the right information whenever they need it.
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    Unigma Reviews
    Unigma is a cloud management platform that enables IT organizations to simplify cloud management. The platform provides cost analytics, automation, performance monitoring, and cost analytics solutions for public cloud services such as Amazon Web Services and Microsoft Azure. It includes Cloud Cost Optimizer and Cloud Manager modules, as well as Cloud Billing Manager.
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    Encapto Reviews

    Encapto

    Encapto

    $280 per month
    One platform to curate and sell everything-as-a-service IT propositions. You can curate top-tier technology proposals with instant eCommerce, order management and subscription billing tools. A centralized MSP dashboard and automated provisioning workflows can reduce deployment times and costs up to 90%. Our intuitive customer self-service dashboard improves customer experience and reduces calls to your helpdesk. Encapto's intuitive self service interface was designed for the non-technical customer. It combines cross-architectural technology to improve customer outcomes, reduce support burden, create stickiness, and offer easy up-sell opportunities. Relax, let your customers take care of themselves. So that your customers can place their orders online, create a branded storefront. Simple order flows make it easy to cross-sell, upsell, and cross-sell products, add-ons and unique offers.
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    BKP365 Reviews

    BKP365

    Spectra Technologies India

    $0.02 per month
    A cloud backup solution that is affordable, powerful, and easy to use for everyone. 1.90 per GB / month. Lowest Cost per GB. Built on Amazon Web Services. Online Cloud Backup Services for India - GDPR and Privacy Compliant. India data backup solutions. Smart File, Folder, and SQL Backup. Backup in auto, setup and forget. Web console to manage, desktop agents to deploy. Files can be stored for life, with the option of cold, hot, or deep archives. AES256 encrypted backup tech. Backup network, local and external drives. Versioning is done automatically. You can create users to back up servers and computers. You can also bulk-import the users. You can set the backup policies according to your requirements. You can download the agent from your account. Select the files and folders that you wish to back up. If you have the PST Files, add them. Your data is securely packaged up and sent at a specified time interval. It takes, for example, 30 minutes. All backups are incremental.
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    Autonomous Digital Experience Management (ADEM) Reviews
    A digital experience management solution that integrates with Prisma SAE, including GlobalProtect and Prisma Access, allows you to optimize user experiences without having to install additional software or hardware. IT Teams must quickly identify and resolve issues throughout the service delivery chain, regardless of whether they are supporting employees at home or in the office. You can find the answer to any performance question for any user with ADEM, which is included with SASE. You can use the most comprehensive experience insights to pinpoint critical incidents and root causes. You have all the visibility you need to manage experience with correlated performance metrics across all endpoints and networks.
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    Naverisk RMM & PSA Reviews
    Beautifully simple RMM and Service Desk software. A powerful, simple-to-use, all-in-one IT service automation platform that simplifies service delivery and reduces costs. Since over 10 years, Naverisk has empowered MSPs and IT Pros to deliver exceptional IT services. Naverisk's powerful remote management and monitoring capabilities allow you to deliver world-class IT services. You can identify and fix issues before users are affected. Automate your IT services to improve efficiency. Full support for Windows, Linux and Mac & SNMP devices. To provide great customer service, it takes a team. Naverisk's service desk was created for IT professionals and MSPs. It features powerful automation and collaboration capabilities. Modern collaboration features support teams working together and integrated device management to quickly solve IT issues.
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    HaloPSA Reviews

    HaloPSA

    Halo Service Solutions

    $35 per user per month
    4 Ratings
    All-in-one software transforms the way MSPs provide managed IT services to their customers. HaloPSA empowers you to manage your entire service desk with ITIL-aligned, out-of-the box functionality.
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    Asio by ConnectWise Reviews
    ConnectWise®, Asio™, The Platform for Top IT Solution Providers Asio™ is the platform for top IT solution providers. Asio™ will help you solve the problems caused by disjointed systems. With our security-first experience, your business will be a slim, mean ITSP machine. It boosts business operations, amplifies intelligent surveillance and automation, drives rapid innovations, and more. Asio™, you can take control of your business operations, and your bottom line. An MSP-approved selection of software can boost your business operations, including a PSA and quote and proposal automation, next generation IT documentation, and real time business intelligence. These tools are a game changer for business maturity. They offer unparalleled performance. You can increase customer satisfaction and service delivery with less effort.
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    Securden Unified PAM MSP Reviews
    MSPs must purchase multiple solutions to enforce complete access governance. We have combined all required modules into a single unified solution to solve the most critical challenges faced by managed IT services providers. MSPs are able to generate recurring revenue streams in addition to deploying robust controls for access. Remote access based on JIT can be granted to third parties as well as employees. Track and record all activity for complete control. Reduce the attack surface of external and internal threats. Automate privileged-access provisioning to reduce the load on helpdesks and eliminate downtime. Implement robust privileged-access workflows to instantly increase efficiency.
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    bvoip Reviews
    MSPs can rely on us to provide flexible, reliable and creative cloud-unified communications solutions that will allow them to grow their business with clarity and focus. BVoIP was born out of the real frustrations and pains of MSPs. We were an MSP for 17 years before we started our business of helping them. We saw firsthand the ineptness of the MSP industry's communication approach. They rely on a small number of unreliable products and services. This often resulted in a high burn rate, and excessive time spent at the customer support desk. We needed a simple and scalable communication solution. We created a new way to communicate with businesses using cloud technology. This allows businesses to save time and never hear the words "can I hear you now" again. We now offer MSPs the solution they need with an integrated and standardised communications platform that actually helps customers.
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    CloudBlue PSA Reviews
    PSA software is not all created equal. Harmony is an intelligent contract system. One that can understand the revenue and costs associated to each action. This will make your business run more smoothly and allow you to analyze your business performance automatically and continuously. In real-time. Harmony, the next generation of PSA tools, was created in the cloud with a responsive user interface, and a commercial model that will help you future-proof your company.
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    Invarosoft Reviews

    Invarosoft

    Invarosoft

    $189 per month
    Software for Customer Experience. Front-ending your PSA/ITSM tool with Apps, Bots and Forms, Approvals Sentiment Analysis, Push and Client Portal, will improve your CX, Productivity & Security, as well as your Security & Communication. You can customize your App for each client to increase customer satisfaction and NPS scores. It's the one pane of glass that customers love. ITSupportBot™ can reduce support tickets by as much as 10% Our embedded 'Self Service Bot' can stop unnecessary tickets and the 'Smart Engineer Bot’ to help you. Get the right ticket information first time to increase engineer productivity. Engineers are happier doing less admin. A unique selling proposition is a powerful tool that allows you to deliver an exceptional experience, beat the competition, and win more MRR contracts.
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    CloudRadial Reviews

    CloudRadial

    Azurative

    $195 per month
    Show your clients what a modern MSP looks like. One white-labeled client portal that is powered with automation can provide Ticketing and Service Catalog, Reporting as well as Client Training and Client Communication. Fully integrated with Office 365 and ConnectWise, Autotask Syncro, Syncro, or BMS. All client touch points can be managed from one secure and integrated platform. You can create a seamless client experience, from ticketing to account administration. Your service catalog should be displayed to make it easy for clients to use and buy from your MSP. Clients' information and your information to fix it are often different. CloudRadial offers fully customizable intake questions and ticket triaging. To get the information you need and get it to where it is needed. You must give your client a reason to use the client portal to request services from you.
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    DeskDirector Reviews

    DeskDirector

    DeskDirector

    $97 per month
    DD Tech allows you to access your ConnectWise or Autotask tickets from anywhere and on any device. You can customize your Service Catalog and create superior Custom Forms to provide quick and relevant support to your users. DD Chat allows you to stay in touch with your users and continue to provide excellent service. You can send templates emails that allow users to add notes to tickets or to start chats with your techs. DeskDirector can help you meet your MSP's needs, from sharing tickets with clients to creating dynamic service experiences - DeskDirector is able to do it all.
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    RangerMSP Reviews

    RangerMSP

    RangerMSP

    $49.95 per month
    On-Premise PSA Software that is affordable for small to mid-sized IT Service Providers and MSPs. RangerMSP makes it easy to manage your IT services business. You should be focusing on customer service, winning more customers and growing your business. RangerMSP is easy to use. Installation is fast and you can get up and running in no time! It requires very little training. It will amaze you how quickly it can help you keep track of everything and stay on top. RangerMSP automates IT service businesses and managed service providers since 2004. It has evolved based upon actual user feedback. This is how we have made the software exactly what you want. All data is stored on your server, on-premise or in the cloud. You can set the security level and have direct access to the database for external reporting. The database is available and your data is yours. You can keep it forever.
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    Gradient MSP Reviews
    Because accurate billing is important - now more than ever! Our Billing Module allows you to: • Synchronize usage data directly from vendors (80+ vendors are either integrated or in our development pipeline). • Intuitively review, approve and approve any changes • We connect to 8 of our top PSAs, with more coming. • Instant insights into revenue and profitability per service (discover cash cows, zero in on underperforming offerings). • Import usage data from any CSV file and save profiles for future reference You can either get a standard integration for free or upgrade to Pro ($99/month). This will allow you unlimited vendor integrations. Gradient partners save over 10 hours per month on billing reconciliation tasks and uncover thousands of unbilled revenue.
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    Datto SIRIS Reviews
    SIRIS protects client data from servers to virtual machines. Two-factor authentication and the immutable Datto Cloud ensure security. This provides the all-in one solution for backup and recovery in a ransomware environment. This cloud-first architecture was created for the MSP. It provides an all-in-one solution that includes backup and DRaaS. All managed from a secure, multi-tenant cloud portal. SIRIS is your best line against ransomware thanks to its immutable backups, and secure Datto Cloud. Patented Inverse Chain Technology™ fundamentally alters the way backup and recovery are done, allowing every incremental snapshot to be an entirely constructed recovery point. Is it possible to delete backups accidentally or maliciously? Cloud Deletion Defense™, which undeletes the impossible, is a great alternative.
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    audIT Reviews

    audIT

    Kaseya

    $100 per month
    audIT allows MSPs to create simple, visual, non-technical and persuasive sales presentations. This helps them close more high-ticket IT contracts with little or no price resistance. Users of audIT charge higher prices and generate greater revenue through cross-sells and up-sells. Users of audIT can create enterprise-level presentations in less than an hour. MSPs around the world use audIT today to increase MRR and grow their businesses. You can increase your MRR by selling complete solutions at premium pricing with the confidence that they will accept them without any price objections. AudIT will unlock hidden MRR from simple upgrades you'll receive during business reviews. Your clients will be more likely to say yes to what they need to protect themselves. audiT saves you time by making it as simple as possible to create sales presentations that are emotionally compelling.
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    MailStore SPE Reviews
    MailStore Service Provider Edition allows you to offer email archiving services as a service. This is a great way to expand your service portfolio. MailStore Service Provider Edition comes as a software package that can be customized to meet your specific needs for use on your own servers. You can price the product however you want for your clients. The extensive branding options allow you to make the solution visually appealing for each client. The MailStore SPE is compatible with virtually all email systems, archiving/access methods and archiving/accessing methods. This allows you to serve a variety of SMB customers and cater to different application scenarios. MSPs who have fewer users or customers can run MailStore SPE on a single server, which is simple to set up. MailStore SPE, on the other hand, can support any number customers in multi-server mode.
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    Barracuda MSP Reviews
    Our solutions enable you to create comprehensive security services, including prevention, detection and response across attack surfaces, such as email, endpoints, networks, and more. This allows you to create layers of protection around the data, users and reputation of your customers. You can call us at one number if a security incident occurs. We may even call you first. Our team is proactive, enabling a quick response and reducing any damage an event could cause to your customers. Get the best email protection service available. Protect your customers' mailboxes and browsing, as well as their files and data, against all 13 types of email threats, such a ransomware, account hijacking, and spear-phishing. Our multi-tenant next-generation SASE Firewall combines network security, web content filtering and SD-WAN to enhance your protection in today's modern IT environment. Managed security services that protect your customers anywhere, at any time.
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    Virtuozzo Reviews
    The Virtuozzo platform is designed and built as a solution for running your own cloud business. It enables cloud hosting service providers to transform their business to differentiate among competitors by offering heterogeneous infrastructure platform, full-featured DevOps PaaS, containers hosting, a wide variety of packaged clusters (like Magento, WordPress, Kubernetes, replicated SQL and NoSQL databases, etc) and auto-scalable Elastic VPS to their customers. Also, we deliver the required tools to manage the platform, support customers, and monitor ROI growth. Virtuozzo is an industry pioneer who developed the first commercially available container technology 21 years ago. Our technology is used in over one million virtual environments, and we have accumulated over 100 patents to date. Virtuozzo is a large contributor to numerous open-source projects including KVM, Docker, OpenStack, OpenVZ, CRIU and the Linux kernel. These innovations have led to us having a commanding, about 40% market share in VPS hosting globally.
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    SilverSky Managed Security Services Reviews
    The complexity of defending against cyber threats is increasing due to the rapid increase in cyber threats. Security teams can quickly become overwhelmed. SilverSky, a managed security service provider, has been serving small and medium-sized clients for over 20 years. We offer simple and cost-effective solutions to meet their security and regulatory requirements. We are experts in highly regulated areas. Monitoring the perimeter with firewalls no longer suffices. Companies must monitor all points of contact within their estate. This includes networks, servers, databases and people. This can be achieved by using a professionally staffed Security Operations Center (SOC) as a service. SilverSky Security Monitoring will monitor core and perimeter security devices to ensure sufficient protection that exceeds regulatory compliance.
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    Deepser Reviews
    Help Desk for Managed Services Providers Customer Service and Device Management. Managed Service Providers, or MSPs, are responsible for monitoring and servicing increasingly complex IT infrastructures. Automating these processes as much as possible helps minimize downtime and reduce inconvenience. It is not enough to provide a Help Desk portal for customers to stay competitive in the market. A complete tool is required to manage all aspects of a Service Providers' business. Our IT Asset Management gives you a complete view of all devices at your customers' locations. This includes their infrastructure such as IP addresses, subnets and network devices. It also shows installed software and operating system information. The Service Desk tool lets you manage deadlines and contracts, as well as respect SLAs. You can also include salespeople to inform them about the client status.
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    Kaseya VSA Reviews
    Kaseya VSA (Virtual Service Agent) is a next-generation remote management and monitoring (RMM) software designed for Managed Service Providers and IT enterprises. VSA gives users access to powerful remote control, patch management, monitoring, security tools, and reliable discovery. This helps to increase IT staff productivity, service reliability and system security. Unified IT Management solutions can transform your business and deliver better service. Kaseya's IT Management software increases efficiency of IT teams by providing seamless workflows across all tools. This results in improved service delivery and increased business productivity. See for yourself why thousands use Kaseya VSA IT Management software. You should be able deliver more value at lower service delivery costs. Kaseya VSA gives IT departments the tools they need to manage their systems from one platform.
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    Computicate PSA Reviews

    Computicate PSA

    Computicate PSA

    $49.00/month/user
    PSA Software simplified Computicate makes managing IT services easy with its exclusive PSA software for MSPs. Gain greater insight, increase efficiency, and grow your profits. Automate your back-end business In just a few clicks, automate tasks such as time tracking, invoicing, following up with clients. Optimize your service delivery Complete helpdesk ticketing solution. It makes IT service delivery simple and accurate. Your bottom line will improve Never miss an incoming ticket or alert again. Maximize productivity and monitor productivity. All the tools you need for managing your MSP business successfully. Computicate PSA integrates all aspects of IT Services Management System. Exclusively for MSPs
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    Highlight Reviews

    Highlight

    Highlight

    $680.65 per month
    Highlight allows you to demonstrate your value and keep your eyes on the insights that make a real relationship. Build relationships, enable insights. Customers want you to be a trusted member in their team. Highlight allows for transparent communication and information-rich communication. Highlight is a tool that you and your customers can use. Your customers will be more engaged with you and your network if you add value. Deliver outcomes and not just commodities by providing the right insights at the right moment. You create a more meaningful service by adding value at every step of the process. Customers will be more visible, you will deliver better experiences and outcomes, and you will drive growth. We are a platform that enables service providers to communicate and gain insights. We provide the right interfaces for service managers, sales teams, and customers to ensure that everyone has the information they need in order to make the right decision.
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    Azure Lighthouse Reviews
    Azure Lighthouse allows for cross-customer management at large scale. This allows partners to differentiate services by focusing on efficiency and automation. These capabilities can be extended across Azure services, marketplace offers, APIs and licensing models. Cloud management made easy and scaleable Cross-customer management features can reduce manual operations and scale customer management. Maximize your visibility into customer environments from your own environment. Automated workflows can simplify engagement processes such as onboarding. Facilitate greater visibility and governance Your customers can view and manage all partners from one control plane. This allows for precise and granular access. Transparency and auditability in your activities will build trust.
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    Autotask PSA Reviews

    Autotask PSA

    Datto, a Kaseya company

    $50 per user per month
    Datto's Autotask Professional Services Automation is a cloud-based PSA platform that provides a single view of the entire business. It allows MSPs to centralize their business operations and make data-driven business decisions to improve service, productivity, and profitability. Autotask PSA allows MSPs manage all aspects of their business with maximum efficiency. It integrates all the essential tools needed to run a managed service business. Autotask PSA centralizes operations, provides instant understanding via customizable dashboards and widgets that allow you to make data-driven business decisions. Autotask PSA doesn't require any maintenance or testing. It has a proven track record of consistently delivering unmatched security and 99.99% uptime. PSA is the central hub of any MSP, providing a single view of the business and increasing efficiency by automating workflows.
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    Rewst Reviews
    Try out automation designed specifically for MSPs. Rewst, a Robotic Process Automation platform (RPA), integrates your tools. No coding is required. Build flows on visual canvases and bridge your tool gap, saving headcount and increasing efficiency. As an organized MSP you probably have all the necessary IT processes in place and documentation, but you may be stuck manually babysitting these every day. Sometime, every hour. Rewst will automate your processes if you let it. The Robotic Operations Center, or ROC, empowers you to design your own workflows. It also helps you overcome any obstacles that may arise during the automation process. The ROC is always happy to help you with your automation visions, whether you need assistance learning the platform, adding new features, or moving your workflows. ROC support is included with every subscription to ensure that your automation runs smoothly.
  • 47
    Cynomi Reviews
    Cynomi's AI powered, automated vCISO platform is used by MSSPs and MSPs to continuously assess clients' cybersecurity posture, create strategic remediation plans and implement them to reduce risk. SMBs and midmarket companies are increasingly in need of proactive cyber resilience and ongoing vCISO service to assess their security posture and enhance compliance readiness. They also need to reduce cyber risk. Despite this, managed service providers and consultants have limited resources and expertise for providing virtual CISO solutions. Cynomi enables partners to provide vCISO services on a large scale without scaling up their existing resources. Cynomi’s AI-driven platform is modeled after the expertise and experience of the world's top CISOs. You get automated risk and regulatory compliance assessments, autogenerated tailored policies, actionable remediation planning with detailed tasks, task tracking tools, customer-facing reports, and task management tools.
  • 48
    Barracuda Intronis Backup Reviews
    Barracuda's Intronis Backup-MSP is a BDR-only software solution that offers value to your clients by protecting the things that matter most while creating new opportunities for you to grow your business and increase your margins. Intronis Backup is a software solution that offers a hybrid local-cloud backup service that offers flexible and comprehensive data protection. It also comes with a simple pricing model and a central management portal. Intronis backup is available for a fixed price per SMB location, which creates cost certainty for MSPs. Fixed pricing makes it easier for MSPs build margins, and data protection becomes a growth driver. Intronis Backup comes with the management and reporting tools needed to support SMBs. Our tight integrations with core MSP tools will help you maximize your efficiency.
  • 49
    Atria Reviews
    Growth is not guaranteed. Atria is a unified Active Directory, Workspace and Microsoft 365 management portal that helps managed service providers scale more effectively. Atria provides the tools you need to standardize and automate service delivery, reducing helpdesk tickets, and escalations dramatically improving your operational efficiency. Atria can help you streamline service tickets and tasks, increase your helpdesk's efficiency, or empower customers with selfservice. You'll see the benefits immediately and save measurable time and money. Atria has over 20 years of experience in managed services and is uniquely positioned to help you grow your business.
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    AhsayCBS Reviews

    AhsayCBS

    Ahsay Systems Corporation Limited

    $1.50 / month
    2 Ratings
    Ahsay Backup Software is designed for IT consulting companies, system integrators, managed service providers, and system integrators. It will allow you to offer your customers a secure, managed, cloud-hosted, and on-premises backup service and generate recurring income. The server-client architecture is the best solution. The server-side central management console (AhsayCBS) can be installed on your backup server or a cloud platform like Microsoft Azure. We can also provide a shared hosted CBS for you if you don't wish to host it. AhsayOBM is for backing up servers, databases, and Office 365 as an admin; AhsayACB is for backing up customers' computers. OBM backs up servers, databases, and virtual machines, as well as Microsoft 365 admin; ACB backs up files on desktops and laptops and individual users of Microsoft 365. Ahsay Mobile is for backing up iOS and Android mobile devices and is a two-factor authentication tool to protect AhsayCBS/AhsayOBM/AhsayACB from hackers.