Average Ratings 4 Ratings

Total
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Average Ratings 0 Ratings

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Description

All-in-one software transforms the way MSPs provide managed IT services to their customers. HaloPSA empowers you to manage your entire service desk with ITIL-aligned, out-of-the box functionality.

Description

TechGrid serves as a comprehensive platform that links businesses with a network of certified Tech Service Providers (TSPs) and partners, facilitating the seamless provision of IT solutions. You have the option to present your entire range of services in As-a-Service bundles, which automatically compute hardware, services, support, and financing alternatives. By responding to a few straightforward questions, you can see your bill of materials created in real-time, thanks to our innovative BOM automation tool. This tool not only enhances your efficiency but also allows you to expedite the proposal process, enabling your customers to easily sign and accept offers. Ultimately, TechGrid empowers you to close more deals swiftly while providing a streamlined experience for all parties involved.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ConnectWise Automate Yes 
Microsoft Dynamics 365 Yes 
Salesforce Yes 
BeeCastle Yes 
ConnectWise Cybersecurity Management Yes 
ConnectWise RMM Yes 
HubSpot Customer Platform No 
Jira Yes 
Jira Work Management Yes 
Microsoft 365 Yes 
Microsoft Exchange Yes 
RingCentral RingEX Yes 
SAP CRM No 
Sage 300 Yes 
Scopable Yes 
SuperIT Yes 
TeamViewer Yes 
Thread Yes 
ThreatLocker Yes 
TimeZest Yes 

Integrations

ConnectWise Automate Yes 
Microsoft Dynamics 365 Yes 
Salesforce Yes 
BeeCastle No 
ConnectWise Cybersecurity Management No 
ConnectWise RMM No 
HubSpot Customer Platform Yes 
Jira No 
Jira Work Management No 
Microsoft 365 No 
Microsoft Exchange No 
RingCentral RingEX No 
SAP CRM Yes 
Sage 300 No 
Scopable No 
SuperIT No 
TeamViewer No 
Thread No 
ThreatLocker No 
TimeZest No 

Pricing Details

$35 per user per month
Free Trial Yes 
Free Version No 

Pricing Details

$300 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Halo Service Solutions

Founded

1994

Country

United Kingdom

Website

halopsa.com

Vendor Details

Company Name

TechGrid

Founded

2021

Country

United States

Website

techgrid.com

Product Features

MSP

Backup Management No 
Billing & Invoicing Yes 
CRM Yes 
Dashboard Yes 
Help Desk Yes 
Issue Management Yes 
Live Chat Yes 
Patch Management No 
Privileged Access Management (PAM) No 
Project Management Yes 
Remote Access Yes 
Remote Systems Monitoring No 
Scheduling Yes 

Professional Services Automation

Billing & Invoicing Yes 
CRM Yes 
Client Portal Yes 
Collaboration Tools Yes 
Document Management Yes 
Portfolio Management Yes 
Project Management Yes 
Proposal Generation Yes 
Quote Management Yes 
Resource Management Yes 
Time & Expense Tracking Yes 

Product Features

MSP

Backup Management No 
Billing & Invoicing No 
CRM No 
Dashboard No 
Help Desk No 
Issue Management No 
Live Chat No 
Patch Management No 
Privileged Access Management (PAM) No 
Project Management No 
Remote Access No 
Remote Systems Monitoring No 
Scheduling No 

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