Alternatives to Talkwalker

Birdeye is the highest-rated all-in-one reputation and customer experience platform for local businesses and brands. Over 100,000 businesses use Birdeye’s all-in-one platform to effortlessly manage online reputation, connect with prospects through digital channels, and gain customer experience insights to grow sales and thrive.

Revuze revolutionizes the consumer insights landscape through advanced Generative AI analysis. With extensive experience in LLM training, our solutions unlock the full potential of verified buyers' insights across multiple e-commerce sources. Seamlessly integrate review analytics into your marketing and product processes, enabling data-driven strategic decision-making. Benefit from high-quality data, insightful predictions, and scalable capabilities across diverse sources and regions. Experience real-time analysis with intuitive features, dynamic dashboards, and comprehensive reports. From data collection to final visualization, Revuze's end-to-end solutions empower you to navigate rapidly changing categories and make confident daily data-driven decisions. Discover the power of Revuze, the industry-leading GPT for consumer insights, and gain a deeper understanding of your customers and competitors.

Oktopost's social media management, social listening, and employee advocacy solutions enable B2B organizations to amplify their brand on social media and measure the real impact of this channel on the business. Oktopost allows marketers to better engage with customers and prospects, get actionable insights, and prove ROI.

Brandwatch is a leading Social Media Management and Consumer Intelligence solution that empowers over 5,000 of the world's most admired companies to understand and engage with customers at the speed of social. Brandwatch offers one of the most unified social media management platforms around. You can discover, attract and engage with customers, and connect social data to what you already know, across departments and channels. You will love the easy-to-use interface, backed by our dedication to stellar support. Its Consumer Intelligence solution offers AI-enriched data from over 100m social and online sources helping data-driven organizations better understand how consumers feel about their brands, products and industry trends and topics.

Helping brands, agencies, and teams measure the value of sponsorships and understand their audiences

ReviewInc is a leader in Business Reputation Management Services. ReviewInc's growing client base includes major international chains, brand-auto dealers, dental, medical and travel, leisure, property managers, retail stores, restaurants legal services, country club owners, and many more. ReviewInc is dedicated to educating business owners about the importance of customer reviews, and managing your online reputation.

It combines powerful analytics with extensive data sources and is easy to use. Mentionlytics is a Web and Social Media Monitoring Platform for any company size or individual. Monitor your brand, competitors and hashtags across multiple social media platforms. SIA, the A.I., also provides unique insights. Social Intelligence Advisor.

KPI6 is a Software as a Service Suite that brands and media agencies use to understand their customers, identify their needs, define segments of their audience, and develop marketing strategies. It analyzes a variety of user-generated content as well as unsolicited sources such social and web panels, open data, and online reviews to provide critical strategic insights that a company needs in order to drive innovation, opportunity evaluation, strategic planning, segmentation and creative development. Each person has unique characteristics that can benefit a brand or an industry. These traits can be a great asset to your company. Your leaders should spend their time on strategic planning and management and not on interpreting conversations or building user profiles. Your organization requires custom solutions that do the work and carry out the research.

We help you monitor, understand, and influence the world around. Using AI-driven insights, we empower PR, communications, and marketing teams with an intuitive, all-in-one product suite. Marketers are constantly on the move in today's world. We created a series products to help you keep on top of your marketing strategy and performance. Our products are designed to solve the problems of modern PR, communications and marketing professionals. Get insights and workflows to help you improve your digital marketing strategy and social media. This flexible solution allows you to monitor social networks for relevant mentions, so you can stay ahead of your competitors. Your social listening capabilities will be unmatched with unlimited ad-hoc search access and no volume restrictions across more 20 channels (including social networks).

NetBase Quid, the next generation platform for consumer and market intelligence, delivers contextual insights to reveal market trends, connect with consumers, understand the story behind the market, and connect with customers.

Every day, millions leave reviews about products they love, hate or wish they could alter. With a wide range of products, from everyday FMCG to high-end purchases, as well as multiple price points and variations within product lines, accurate business information can be difficult, time-consuming and expensive. How can you get the insights that you need without spending thousands of dollars and millions of hours analysing data? Wonderflow's advanced predictive analytics is the answer. Wonderflow's market-leading language analysis, data point integration, and generative AI capabilities help you unlock the potential of VoC (Voice of the Customer), and get instant results that will help you make data driven decisions. We analyze hundreds of millions reviews from over 10 million products in order to identify your products' pain-points, compare you with competitors, and get detailed insights into drivers of satisfaction.

Unified Social Media Marketing Platform. You can drive growth by understanding your audience and creating content they love. We have the right solution for you, no matter what your problem may be. Socialbakers makes it easy for you to create and implement the perfect social media marketing strategy. This includes everything from content planning, audience analytics, budgeting, and budgeting. Multichannel data can help you understand your audience personas, from social media to web. Our AI analyzes your first party data and organizes it into personas in a single click. Reduce the time and cost of audience research. Instead of spending money on static surveys, base your research on digital data. Socialbakers AI uncovers the interests and content preferences of your audience so that you can tailor your campaign strategy perfectly every time.

You can receive emails when new results are found in Google Search for a topic. You can find information about news, products, and mentions of your name. Enter a topic that you would like to follow in the box at top. You can also specify how often you receive notifications and which sites you wish to be notified about. You can also specify your language and region, as well as how many results are desired. Google Alerts is an effective and free media monitoring tool.

YouScan, a social media listening platform that uses image recognition technology, is powered by YouScan. It allows agencies and enterprises to instantly access customer conversations online. Users can seamlessly complete the most difficult tasks with ease thanks to smart alerts, trend detection, sentiment analysis and smart alerts. Major brands like L'Oreal and Nestle use YouScan to efficiently identify potential customers.

A media monitoring solution that allows brands and agencies to monitor the internet and listen to their audience. It is built to scale. Start with a basic account, and then upgrade as your business grows with customizable options that are enterprise-ready. We are now people who spend a lot more time alone than we have ever seen in modern human history. We are also able to get away from the hustle and bustle of the work life we knew for years. The days of "hearing about" at work are gone. Many organizations are moving away from the days of having lunch and chatting. You still need to be able to see how your brand is perceived, how your marketing campaigns are performing, and if your messaging is reaching your target audience. You must also know if there is anything negative happening. This can be done instantly. A social listening agency must be able to understand all of this. SOCIALHOSE.IO can be that social listening agency.

Radarly, an AI-powered platform for consumer insights with social data at its heart, is Radarly. It combines digital data with proven Consumer and Market Insight methods to provide immediate results. It provides reliable, structured, quantitative and qualitative intelligence at all time. You need to go beyond social listening. Listening to social conversations is not enough for success. You must be more attentive to changing markets and fast-moving customers than your competitors. Radarly empowers brands to be more agile, customer-centric, and data-driven. You can move faster from insight to action. Radarly is designed for the whole organization, in multiple industries. It covers every stage in the brand and product management lifecycle, from strategy to execution, and everything in between.

Affinio, an Augmented Analytics company, uses its custom graph technology for understanding the billions of connections in big data. Affinio's AI-based segmentation technology and visualization technology puts the power of AI at your fingertips so you can quickly discover unique insights that will help you make better business decisions. There are vast amounts of information and more data. Everybody is creating a data lake but no one is building an island. Both Affinio's Matchmaker and Analytics solutions are available within the Snowflake Data Marketplace. Snowflake's technology allows you to run Affinio's graph analysis on your own first-party PII data. Affinio is available to anyone, regardless of technical background, to query their data. The answer comes back in seconds and not days. Find out where your customer data overlaps with that of another company and then make the decision to go into a clean room together.

You can quickly track your way to being the organic voice of your customer. Next-gen AI detects new topics and repeating consumer language. Market-research-inspired models capture what you'd otherwise miss, alerting you to noteworthy shifts in conversation. Use behavioral data to go beyond conversations. Discover what makes your audience tribes different and connected. Create custom widgets and share them internally to help you make consumer-centric decisions at scale. Social Listening Dashboards allow you to collect, visualize, analyze, and interpret what your customers are saying online in real time. Dashboards can be used for any purpose, and are created in collaboration with your Client Service Manager. Your Dashboard will allow you to keep up with the ever-changing markets and consumers. You'll be able to make consumer-centric decisions faster and more trustworthy.

Modern social media management tools are available for everyone. Expertly designed social media management tools that will help you achieve your goals. Find, collaborate and schedule content for all of your social media channels. Visually plan and preview your social media posts. You can build relationships with your followers and manage all your social media messages and comments from one place. You can measure and report on your social media performance. You can create and customize simple, actionable reports to reveal what's working. Vista Social Listening tools allow brands to keep track of important conversations through timely alerts, sophisticated filtering, and advanced filtering. You can improve your online reputation by using review management features like alerts, reporting, and the ability of responding! Like a pro, plan and publish to your social media accounts. Use unique platform features and techniques to get real results. ChatGPT is now available!

The most intuitive social listening tool, with the best unlimited search system, allows you to discover, research, and understand your competitors, brands, and audiences. Infegy Atlas provides the best social listening tools and services to help you understand consumers and audiences like never before. You can turn billions of conversations online into actionable consumer insights that will help you with market research and customer persona development, campaign tracking, competitive Intelligence, demographics, industry whitespace, sentiment analysis, crisis management, and more. You don't have to analyze social data. Present it with style with our reporting platform Infegy Canvas. You can create custom reports using data directly from Infegy’s social listening platform and intelligence platform. Leverage Canvas for client presentations and full-service reporting. Team meetings are also possible. Beautiful reports, with no design skills, will keep everyone on the same page.

Social media is a wild place to do business. That’s why thousands of brands rely on Hootsuite’s tools and expertise to bring order to the chaos. Launch brilliant social campaigns, deliver 5-star social commerce experiences, and manage all your customer conversations in one place. With Hootsuite, you can confidently schedule posts across multiple social networks (including Instagram, TikTok, Twitter, Facebook, LinkedIn, Pinterest, and YouTube ), manage organic and paid social content together, easily keep track of customer conversations, break down silos in how you collaborate with your organization, and gain actionable real-time insights from social media to make critical business decisions—all from one intuitive dashboard. You can manage organic and paid social content together, easily keep track of customer conversations, break down silos in how you collaborate with your organization, and gain actionable real-time insights from social media to make critical business decisions—all from one intuitive dashboard. Hootsuite can set you up for success with expert certifications, training, and coaching in social marketing, social listening, and customer care, and social commerce. Get more from social with Hootsuite.

We search every corner of the internet for relevant mentions about any topic. Engage with your customers and key influencers in your niche to increase brand exposure and gain valuable insights about your market. Find out what your customers are interested in and create products that meet their needs. BrandMentions helps you find new customers and places to promote your products. You can protect your reputation in a highly competitive market by being aware of what and who is talking about you. You can monitor everything being said about you and your product on any channel that matters, whether it is social media or the web. BrandMentions keeps your up-to-date with everything that is happening in your market, and any other information related to your company. It sends you real-time alerts right to your inbox.

SemanticForce, the unified media/e-commerce intelligence platform and engagement platform, is SemanticForce. Through the power of deep listening, we make a positive difference. Traditional media listening platforms provide limited data types. The SemanticForce media intelligence platform provides visibility and intelligence on all your data. Our listening ecosystem offers a new level in intelligence and protection, from online news to forums, influencers to domains, pricing to ads, and from online news to forum discussions, our listening ecosystem is able to provide unprecedented visibility and intelligence. To spot trends and tap into relevant topics, organize millions of conversations on social media and news to identify them. Social media is a great place to find positive and negative feedback about your brand. You can quickly respond to negative conversations with real-time notifications.

Social media can help you build and strengthen your relationships. The only social media management platform that enables you to connect with your audience and measure your performance. Sprout Social is a leader in usability and customer satisfaction, ROI, user adoption, and customer support. The most robust and cohesive social media solution built for scale. Social data can provide insights and trends that can be used to inform your marketing and brand strategy. With cross-network social publishing, you can plan, organize, schedule, and deliver content in a team. A unified inbox streamlines social monitoring and improves responsiveness. Rich social data and dashboards can help you drive strategic decision making throughout your business. Real people, real brands, real connections. Customers share their reasons for choosing Sprout's social management software and solutions.

Brand24 is an innovative and influential social listening tool that helps you monitor your online reputation, prevent PR crises from happening, and track the results of social media campaigns for tremendous success in marketing. With their easy-to-use platform, users can boost brand awareness while improving customers' experience too!

Social Mention searches for people talking about your brand and competitors in the news and social media. Social Mention is an easy-to-use social media search tool that aggregates user-generated content from all over the internet into one stream of information. It is a social media monitoring tool that allows users to track and measure what people say about your brand around the world, in real time. SocialMention is part BrandMentions, a brand monitoring tool that tracks and engages in online conversations in real time. Never miss a mention or comment about your brand or product on social media accounts, news, or other publications. Learn as much as you can about your audience online. Get a better understanding of your customers' interactions with you, your social media strategy and how to create products that meet their specific needs.

The only platform that enables all digital customer experiences. Built to eliminate silos Sprinklr is used by thousands of enterprises around the globe every day to market, advertise and care for consumers via 23 social channels, 11 messaging channels and chat. Why switch from fragmented point solutions and a platform that is purpose-built and unified to support your business? You can leverage the power to collaborate across channels and teams with a unified view and context of your customer to create better experiences for them. Listen to and learn from customers, market, and competitive insights, and then take action in real time. Real-time insight into brand awareness, customer loyalty, brand perception, and user satisfaction will help you to avoid guessing at your brand equity metrics.

Mention helps you find influencers, track social mentions and analyze competitors to generate leads. Mention is a social media monitoring tool that allows you to manage your brand and monitor competitors. It collects filtered and organized information from social media and the web. Our dashboard is simple and user-friendly. You can listen, engage and analyze real-time alerts and receive live updates about your brand on the web and on social networking sites. Mention is able to monitor billions in sources in over 40 languages and help you make better business decisions.

A cutting-edge platform to manage customer experiences across multiple channels. Connect, understand, interact and create lasting connections with clients on 25+ online platforms. AiPlex Bridge is India's only ORM platform that focuses on digital engagement. A unified solution that includes digital content management, monitoring of social media, responsive handling, review oversight and analytics.

Stay ahead with visual actionable insight (beyond chatGPT) from millions of image, text, and video social media data. Real-time insights into influencers, campaigns, and social listening can save you 40% on costs. HaiX is a company that develops cutting-edge solutions using Explainable AI. We help organizations augment human intelligence using explainable AI solutions. We also help them deploy these solutions at a faster pace and lower cost by using our AI platform. Our team is at forefront of AI innovation, with cutting-edge R&D. We have a diverse group of entrepreneurs (with exits), AI PhDs, explainable AI experts and CXX-level executives. We track real-time brand sentiments, reputational risks, and insights from millions of data sources globally (news, social media). Real-time insights to intelligently plan and analyze risk for multiple companies in order to mitigate risk and comply.

Iconosquare, a social media analytics platform and management platform for Instagram and Facebook, provides in-depth insights into your social network performance. This all-in-one tool is designed for brands and agencies. It includes powerful features that allow you to make data-driven business decisions. Advanced analytics, easy-to-understand - A custom dashboard quickly visualizes the metrics that are most important to your organization. Analytics for promoted Instagram content are available with select plans. Multi-profile management in one dashboard Powerful scheduler that saves time: Automatic Publishing, First Comment Scheduling, feed preview, Best Times to Post, Geolocation and User Tagging. - Industry benchmarks that provide insight: Available for more than 100 industries. Easily share your performance with quick, easy and customizable reporting

Konnect's Listening tool allows you to listen to conversations from millions upon millions of social media channels and web sources. You can learn what customers have to say about you, your competitors, the segment, and how your campaigns are performing. You shouldn't miss a single conversation on the internet or social media that is important to you. Engage with customers on the platforms that they prefer. Use advanced workflows and CRM tools to ensure the right conversations are assigned to the right people, reduce turnaround times, and measure all of your actions. Konnect Insights Social CRM makes your customers happier. Beautiful dashboards and BI tools will give you insight into how you are perceived online and on social media. Know your share of voice, sentiment and media type. You can also get insights on social platform analytics for brand, competition and turnaround time reports.

Welcome to the Future of Customer Experience! We offer a technology platform that will help you win, keep and delight your customers. To improve your customer experience, we use AI, analytics, big-data, and automation. Use ORM services for social networking listening to engage your audience instantly and get instant insights. Smart AI technology allows you to manage your online persona on any social media channel. All your digital needs can be met in one place. Our digital command center allows you to see what your customers are talking about. You can nurture leads, monitor campaigns, and enjoy an unparalleled brand immersion experience. Smart bots allow you to communicate with consumers quickly and build a stronger relationship with them. This AI-driven tool can help you in precision marketing and in building a stronger relationship.

Our content insights can help you generate ideas, create high-performing material, monitor your performance, and identify influencers. BuzzSumo is trusted by millions of marketers to uncover the truth about content and its effectiveness. BuzzSumo is used by hundreds of teams every day as part their daily workflow. Discover how they can increase productivity and improve content success. Find out what words and phrases are being searched for by your audience. To identify high-demand topics, it is important to understand the popularity of keywords. Use cost-based data to inform your PPC strategy. To see how search volume changes over time, you can determine if your keywords are affected or influenced by trends. To create comprehensive content, combine keywords with BuzzSumo's questions, content and influencer data. BuzzSumo is a hub of ideas, so you won't have to search for the right topic again. You can also find real content examples to help you start your research.

Khoros allows you to connect with your customers right from the moment that you make your first offer, through the moment of sale and beyond. We are here to help you stay connected with your customers via any channel. We have built an AI-powered digital engagement platform that you can trust, regardless of your greatest success or worst crisis. Khoros offers enterprise workflows that can handle high volumes, complex deployments, brand protection, and security needs for the top brands. All this is backed up by an award-winning service team that is committed to your success. We are more than just a technology vendor. Khoros' award winning services, coaching, and industry knowledge make us the perfect partner for your long-term success.

Make the most of automation in marketing. Increase sales conversions and customer interaction. Manage leads who interact with your brand and product on social media channels. Identify and nurture social activity. Automate profile discovery and activity gathering. To qualify them, leverage rule-based lead scoring. Search filters to define your buyer personas. Instantly generate leads To identify high-quality leads, you can leverage filters that span organizational and user attributes. You can achieve a high ROI in a very short time. Drive content creation and publish across multiple social media channels simultaneously. Track the content consumption and interactions of your posts to generate leads. Learn how to leverage social media insights. Social listening can be used to monitor social media channels of your brand for customer feedback, brand mentions, and discussions about specific keywords, topics, or industries. Then, an analysis will be performed to gain insights and take action on those opportunities.

Radarr, powered by AI, is the best social listening and monitoring platform. It helps you get better results quicker. Get a detailed analysis of your campaigns with our Al-powered social intelligence and social analytics tool. Untapped opportunities to succeed! Radarr is a powerful social intelligence tool that allows you to listen, monitor, track, and easily track online conversations. Our AI-powered solution aggregates all online conversations into a single dashboard that makes it easy to understand your audience. Radarr, a social and digital listening platform, helps brands gain actionable insights about their audience's interests and responses. It works in real time and is completely hassle-free. Radarr's command center brings together all your data points into one dashboard. Real-time visualizations of campaign performance and content are available to give you insight to make your life better.

What is Digimind? Digimind is a simple but powerful social listening and market insight platform that companies use to transform data into actionable insights to support strategic decision-making. Digimind provides marketers and analysts with brand recognition, competitive intelligence, consumer insight, trend tracking, influencer identification, campaign analysis, and trend tracking.

Buffer is a collection of products that will help you build your brand online and connect with customers. Buffer is a social media product suite designed for modern online brands. It provides them with the tools they need to visual market, engage their audience, and analyze their data. Buffer products help brands and individuals standout online and drive meaningful engagement as well as measurable results for businesses. More than 75,000 brands have built remarkable online profiles with the help of the Buffer suite of engagement, publishing, and analytics tools.

Your business is being talked about all over the internet. These conversations are open for you to join. Instant mentions on the Web and via social media. We want you to be the first to hear about important conversations online. We crawl 13 billion pages every day, which is more than any other monitoring app that relies on one third-party data provider. We don't mince words when we say that Awario is the best way to find out about new mentions. Find relevant discussions, join them in real-time, and spread the word about you product, service, or content via social media and the Web to reach new people and trigger word-of mouth marketing. Social media is full information and consumer insight, but it can also be full of noise. Awario can help you understand your audience and create better marketing campaigns by obtaining meaningful customer insights.

Social intelligence. This tool is for marketing teams. Marketing is art + science. You bring passion and creativity. We provide the data. Union Metrics provides the social marketing intelligence that you need to reach your target audience and grow your business. Union Metrics provides all the analytics a marketing team needs to create a social strategy and support day-to-day execution of social media. To increase your reach, measure and optimize your social media impact. Real-time analysis of industry and brand conversations to identify key content, influencers and brands. To improve performance and to generate beautiful reports for stakeholders, track social campaigns. Analyse competitors' social activity and measure share of voice to stay ahead. Combine powerful queries with historical data to discover audiences, find relevant content and plan campaigns.

Famepilot helps you organize your customer experience. Forward-thinking businesses around world use Famepilot to manage tons of feedback each year. 85% of customer interactions with you business now take place on your Google, Facebook and Twitter pages. Connect with customers who promote your brand online. Famepilot automates the customer feedback process. It captures your Net Promoter Score®, Sentiments over time, Testimonials, Online Reviews, and Online Reputation. Famepilot monitors your business activities on Google, Facebook, Twitter, 20+ review sites, and Twitter. This list is growing quickly. You can also suggest specific sites for your industry. All reviews posted online by customers can be reacted to via the Famepilot platform. Park comments for employees to respond. Do not leave any customer unanswered.

Scraawl is an integrated suite of data analytics tools that will help you get more out of your data. Scraawl can help you analyze data that is publicly available, such as images and video, text, or all three. Scraawl uses state-of-the art artificial intelligence and machine-learning techniques to provide actionable insights via analytics. Our team is made up of data scientists, data scientists, researchers, and developers who are all dedicated to providing cutting-edge analytics to users. Scraawl SocL® is a web-based, enterprise-level, simple-to-use PAI listening and analysis tool. Scraawl SocL® analyzes, visualizes, and searches online conversations and news data to provide a user with a detailed 360 degree analysis.

The Critical Mention Earned Media Suite offers the most reliable and up-to-date media monitoring for global TV, Radio and Online News. It also includes robust earned media analytics, the most accurate and regularly updated media contact and influencer databases.

Pixlee TurnTo allows marketers and ecommerce executives to integrate UGC and Influencer Marketing with text-based community-generated content like Ratings & Reviews, Checkout Comments, and Community Q&A — without any additional technical resources required. Our unique approach puts the customer at the center of marketing, and surfaces content proven to boost revenue, brand affinity, and engagement. With Pixlee TurnTo's easy-to-use platform, brands can find, curate, publish, and optimize content from your community of customers, influencers, and employees. Seed that content across the most impactful marketing channels such as ecommerce pages, emails, and in-store displays. By combining user-generated and influencer content with shoppable elements of the customer journey, brands using Pixlee TurnTo are able to derive even more value from their social, community, and ecommerce efforts.

Captiv8 connects brands with digital influencers and creators in order to reach Millennials. Our offerings combine science and art. Our social listening platform, Insights is the heart of our Marketplace and self-serve platform. This data is used to scientifically match brands with influencers who have the highest brand affinity. Because we understand the meaning of attribution to marketers, we go beyond vanity metrics. We identify brand lift and advertising recall. We not only find the best influencers to your brand, but we also make sure that the end result is authentic. Our team is like your personal entourage. They handle all details from start to finish.

Repustate is an AI-powered semantic search, sentiment analytics and text analysis platform that provides world-class AI-powered data mining for organizations worldwide. It allows businesses to analyze terabytes and uncover valuable, actionable business insights. Repustate offers continuous deep dives into complex, integrated data across all industries, from our respected clients in the Healthcare sector to leaders in Education, Banking, Governance. Our solution drives sentiment analysis, text analytics, Voice of Customer (VOC), video content analysis (VCA), across platforms. It covers the multitude of acronyms, emojis, and slangs that supersede formal language in social media. It doesn't matter if you have data from Youtube, IGTV or Facebook, Twitter, TikTok or your own customer reviews forums, employee surveys or EHRs. You can pinpoint the most important aspects of your business.

AreTheyHappy is an online solution that replaces many tools used by growth-focused hospitality brands to manage their online presence. * Review Management * Social Media Management * Team collaboration and auto-updating tasks * Smart ticketing surveys * Automated reporting The flexible AreTheyHappy dashboard uses hospitality-specific artificial intelligence to identify key trends and influencer coverage, customer feedback, and in-debt sentiment analysis. Review tagging is based on specifics (i.e. food, ambience, service, etc) All your teams in the office or at your location can be managed with one robust and easy-to-use toolkit. This will allow you to align marketing, operations and your front line team members. Your team can create amazing customer experiences with the out-of-the box combination of Facebook, Instagram and Twitter. Start with a 14-day free trial

You can manage, track, and influence your customers' experience from brand mission to service execution to customer satisfaction to achieve your business goals - then, set more. With a mobile-optimized review system, you can capture customer satisfaction in the moment across all digital channels. To make confident adjustments at scale or shift, map real-time customer satisfaction data to business results. To understand the impact of NPS and customer satisfaction on your brand's operations across venues and brands, capture robust, live insights and make incremental improvements to areas that are critical to your experience management.

Social media tools that can help you grow your business. Social Media Management - Get new customers by sharing engaging social media content. Banner ads now available! Reputation Monitor Monitor and respond to customer feedback to protect your online reputation. Social Deals Increase your customer base and increase their loyalty with social deals that also build your email list.