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Description
An innovative solution designed for overseeing customer interactions across various channels. It enables seamless connection, understanding, engagement, and the cultivation of lasting relationships with customers on over 25 online platforms. AiPlex Bridge is recognized as India's sole ORM platform focused on digital engagement. It integrates digital content management, social media surveillance, proactive response management, review control, analytics, and a consolidated digital command center, all packaged within one comprehensive platform. This holistic approach not only enhances customer satisfaction but also streamlines the overall management of customer relationships.
Description
Gain social insights for the leading brands that shape the world. Your brand's reputation is crucial, and it needs safeguarding on a global scale. Talkwalker acts as your vigilant ally, offering AI-driven analysis that delivers immediate insights from all social media platforms and online content in 187 languages. This allows for the swift identification of potential issues and concerns before they escalate into crises. Utilize our established KPI frameworks to benchmark your brand and marketing efforts effectively. Assess sentiment and overall brand wellness, linking your social strategies to tangible business outcomes, while providing your management team with instant analytical reports. Evaluate your performance against competitors across various channels, and uncover genuine customer opinions regarding your brands and products as they happen. Enhance the social efficacy of your marketing campaigns through data-informed technology. Unearth compelling narratives and identify key influencers to amplify your brand's impact. With Quick Search, you can track the most relevant stories in your industry and about your brand as they emerge in real time, ensuring you stay ahead of the curve.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Audiense
Axis LMS
Blackbird.AI
Cerby
Conductor
Data Virtuality
Desktop.com
Facebook
Google Analytics
Gradient Works
Integrations
Audiense
Axis LMS
Blackbird.AI
Cerby
Conductor
Data Virtuality
Desktop.com
Facebook
Google Analytics
Gradient Works
Pricing Details
$365
Free Trial
Free Version
Pricing Details
$9,600 per year
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
AiPlex Software
Founded
2003
Country
India
Website
www.aiplexbridge.com
Vendor Details
Company Name
Talkwalker
Founded
2009
Country
Luxembourg
Website
www.talkwalker.com
Product Features
Influencer Marketing
CRM
Campaign Management
Faceted Search / Filtering
Influencer Discovery
Payment Tracking
ROI Tracking
Social Media Monitoring
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label
Social Media Analytics Tools
Campaign Analytics
Competitor Monitoring
Customizable Reports
Engagement Tracking
Influencer Tracking
Multi-Channel Data Collection
Social Media Management
Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring
Product Features
Competitive Intelligence
Alerts/Notifications
Benchmarking
Competing Product Analysis
Keyword Tracking
Social Media Monitoring
Trend Analysis
Website Monitoring
Pricing Optimization
Channel Analysis
Competing Product Analysis
Forecasting
Market Analysis
Multi-Store Management
Price List Management
Price Optimization Automation
Pricing Analytics
Profitability Analysis
Scenario Planning
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label
Social Media Analytics Tools
Campaign Analytics
Competitor Monitoring
Customizable Reports
Engagement Tracking
Influencer Tracking
Multi-Channel Data Collection
Social Media Marketing
Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling