Best SyncMonkey Alternatives in 2025
Find the top alternatives to SyncMonkey currently available. Compare ratings, reviews, pricing, and features of SyncMonkey alternatives in 2025. Slashdot lists the best SyncMonkey alternatives on the market that offer competing products that are similar to SyncMonkey. Sort through SyncMonkey alternatives below to make the best choice for your needs
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ConnectWise RMM
ConnectWise
62 RatingsManage your clients' IT infrastructure. Don't settle. ConnectWise RMM, a ConnectWise software solution that provides proactive tools as well as NOC services, will exceed your clients' expectations. Smart patching is more important than ever as the number of vulnerabilities is increasing every year. We automatically test and deploy patches when possible and limit harmful patches. Clients are protected while you spend less time managing endpoints, and more time growing your company. It is difficult to find, afford and retain high-quality talent. 81% of IT leaders believe it's difficult to find the right talent. Add ConnectWise RMM and NOC services to get the expertise and problem solving you need to be the advisor your clients require--without increasing headcount. -
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ConnectWise SIEM
ConnectWise
181 RatingsYou can deploy anywhere with co-managed threat detection/response. ConnectWise SIEM (formerly Perch) is a co-managed threat detection and response platform that is supported by an in-house Security Operations Center. ConnectWise SIEM was designed to be flexible and adaptable to any business size. It can also be tailored to your specific needs. With cloud-based SIEMs, deployment times are reduced from months to minutes. Our SOC monitors ConnectWise SIEM and gives you access to logs. Threat analysts are available to you from the moment your sensor is installed. -
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Cynet equips MSPs and MSSPs with a fully managed, all-in-one cybersecurity platform that brings together essential security functions in a single, user-friendly solution. By consolidating these capabilities, Cynet simplifies cybersecurity management, reduces complexity, and lowers costs, eliminating the need for multiple vendors and integrations. With multi-layered breach protection, Cynet delivers robust security for endpoints, networks, and SaaS/Cloud environments, ensuring comprehensive defense against evolving threats. Its advanced automation enhances incident response, enabling swift detection, prevention, and resolution. Supported by a 24/7 Security Operations Center (SOC), Cynet’s CyOps team provides continuous monitoring and expert guidance to keep client environments secure. Partnering with Cynet allows you to deliver cutting-edge, proactive cybersecurity services while improving operational efficiency. See how Cynet can redefine your security offerings and empower your clients today.
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Miradore MDM
Miradore
318 RatingsMiradore acquired by GoTo in 2022 is a cloud-based Mobile Device Management platform (MDM) that allows you to secure manage both company-owned and personal Androids, iOS, macOS and Windows devices. Miradore allows you to keep up with your device fleet, automate the management of multiple operating systems, distribute business-critical applications, and secure company data. It is easy to get started and it is always free. You can also unlock additional features with Premium plans when you need them. The Premium+ plan offers a 14-day free trial that allows you to test all features risk-free. You do not need to provide credit card information. -
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JumpCloud
JumpCloud
3,325 RatingsSmall and medium-sized enterprises (SMEs) around the world can realize true freedom of choice by partnering with JumpCloud. JumpCloud centralizes the management and security of identities, access, and devices through its cloud-based open directory platform, enabling IT teams and managed service providers (MSPs) to remotely support Windows, Mac, Linux, and Android devices, manage identities natively or from their preferred HRIS or productivity suite, and provide access to hundreds of on-prem and cloud-based apps with a single, secure set of credentials. Start a 30 Day Trial of JumpCloud today to take advantage of the entire platform for free. -
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LogMeIn Rescue by GoTo
GoTo
$108.25 per month 76 RatingsLogMeIn Rescue by GoTo, is a reliable and affordable remote support software. Rescue is a powerful remote support software that allows businesses to improve their support team's productivity and provide seamless support for their users. Its top features are remote control, remote diagnosis, multi-platform, device configuration, support for video, integrations and APIs. Help agents and employees do more. Help desk technicians can solve problems on inactive devices using features such as system info, scripting and unattended accessibility. Remote access software shouldn't compromise your security. Rescue protects your users and business with HIPAA compliant multi-factor authentication and banking-grade 256 bit AES encryption. With features such as permission-based security and SSO, password policy, IP login restrictions, and password policies, you can ensure that security is maintained across the board. -
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ConnectWise PSA
ConnectWise
37 RatingsConnectWise PSA (formerly ConnectWise Manage) a robust business management platform, is designed for companies that offer service and support technology. ConnectWise PSA is trusted by more than 100,000 users. It offers a wealth features that enable teams to achieve greater accountability and operational efficiency. ConnectWise PSA includes help desk, billing and time tracking, project management, agreement management, sales and marketing, procurement and reporting tools. ConnectWise PSA™ (formerly ConnectWise Manage) is an award-winning professional services automation (PSA) solution that connects your entire operation. It creates a single view via a single data layer, so you can clarify and streamline what’s actually happening in your business. -
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N-able™, Passportal™, provides simple, yet secure password management and documentation management that is tailored to the needs of MSPs and ITSPs. The platform is cloud-based, offering channel partners automated password protection. It makes it easy to store, manage, and retrieve passwords and client information from any connected device. N-able™, Passportal™, also offers value-added services products such as Documentation Manager™, Site™, and Blink™. These products promote compliance with industry regulations, protect businesses against data breaches, cybersecurity threats and network vulnerabilities.
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Thinfinity Remote Desktop
Cybele Software
3 RatingsThinfinity Remote Desktop allows you to securely deliver your Windows applications and desktops to any device with an HTML5 browser, no matter if they are hosted on the cloud, installed on-premises, or on hybrid architectures. Build a flexible infrastructure mixing browser access to VDI, VMs, RemoteApps, and Unix machines. The virtualization capabilities of Thinfinity Remote Desktop let you create virtual environments in just a few simple steps. It works seamlessly with Hypervisors Like Microsoft Hyper-V, VM-Ware, or VirtualBox. Runs natively on public clouds like AWS or Azure. Authenticate users with Windows or Azure AD and enforce policies by groups, users, or devices. Use Oauth2 to set a Single-Sign-On (SSO) scheme with the most popular identity platforms in the market, or use protocols like SAML or RADIUS to create a 2FA experience. -
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LogicMonitor
LogicMonitor
LogicMonitor is the leading SaaS-based, fully-automated observability platform for enterprise IT and managed service providers. Cloud-first and hybrid ready. LogicMonitor helps enterprises and managed service providers gain IT insights through comprehensive visibility into networks, cloud, applications, servers, log data and more within one unified platform. Drive collaboration and efficiency across IT and DevOps teams, in a fully secure, intelligently automated platform. By providing end-to-end observability for enterprise businesses, LogicMonitor connects coders to consumers, customer experience to the cloud, infrastructure to applications and business insights into instant actions. Maximize uptime, optimize end-user experience, predict what comes next, and keep your business fearlessly moving forward. -
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Remotely support client and internal computers using unattended remote access. Users can also access the computer remotely. Splashtop Remote Support is the right tool for you, whether you are just starting with remote support tools or looking for an alternative to expensive products. Splashtop Remote Support, a best-in class remote support tool, allows you to access your managed computers from any device at any time thanks to our fast, high-definition connections.
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CloudRadial
Azurative
$195 per monthShow your clients what a modern MSP looks like. One white-labeled client portal that is powered with automation can provide Ticketing and Service Catalog, Reporting as well as Client Training and Client Communication. Fully integrated with Office 365 and ConnectWise, Autotask Syncro, Syncro, or BMS. All client touch points can be managed from one secure and integrated platform. You can create a seamless client experience, from ticketing to account administration. Your service catalog should be displayed to make it easy for clients to use and buy from your MSP. Clients' information and your information to fix it are often different. CloudRadial offers fully customizable intake questions and ticket triaging. To get the information you need and get it to where it is needed. You must give your client a reason to use the client portal to request services from you. -
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ServiceDesk Plus MSP
ManageEngine
$1445 per yearServiceDesk Plus is a web-based, fully-featured ITSM suite that is specifically designed for managed service providers. This all-in one ITSM solution provides comprehensive help desk, service desk and asset management in a multi-tenant architecture that has strong data segregation. This allows service providers to provide services and support to multiple clients through centralized controls. -
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Invarosoft
Invarosoft
$189 per monthSoftware for Customer Experience. Front-ending your PSA/ITSM tool with Apps, Bots and Forms, Approvals Sentiment Analysis, Push and Client Portal, will improve your CX, Productivity & Security, as well as your Security & Communication. You can customize your App for each client to increase customer satisfaction and NPS scores. It's the one pane of glass that customers love. ITSupportBot™ can reduce support tickets by as much as 10% Our embedded 'Self Service Bot' can stop unnecessary tickets and the 'Smart Engineer Bot’ to help you. Get the right ticket information first time to increase engineer productivity. Engineers are happier doing less admin. A unique selling proposition is a powerful tool that allows you to deliver an exceptional experience, beat the competition, and win more MRR contracts. -
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MSPCFO
MSPCFO
$175 per 3 users per monthDynamic relationships between your business and clients are key to success. Without spending hours crunching numbers to create static spreadsheets, you may not be able to identify areas of financial inefficiencies or lost revenue opportunities. MSPCFO provides the data you need to identify which agreements, engineers, and clients are making you money, and which ones are decreasing your profitability each month. With over 50 real-time reports, our business intelligence platform gives you the power and ability to identify, diagnose, and track revenue drivers and drags on profitability. Your PSA contains all the information you need to increase your revenue. Get it out today. MSPCFO gives you the data you need to determine which agreements, engineers, and clients are profitable and which ones lower your monthly earnings. -
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ManageEngine Mobile Device Manager Plus MSP
ManageEngine
$595/year/ user ManageEngine Mobile Device Management Plus MSP allows IT administrators to manage multiple devices in their client's company, including smartphones and tablets, laptops and desktops. The platform's ergonomic configurations simplify device management, allowing for centralized deployment and monitoring of devices, including company-issued and employee-owned devices (BYOD). The platform can either be installed on site or accessed via the cloud. Mobile Device Manager Plus simplifies ongoing management and enrollment using over-the-air technology (OTA). Schedule regular scans for identifying potential security risks such as jailbroken phones and unauthorized modifications. With its Profile Management feature, the solution can also distinguish between corporate and personal devices. This allows IT to set specific restrictions and security profile for each device type. -
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Narmada
Narmada
$75 per monthUNIFIED vCIO MANAGEMENT SYSTEM. Streamline Technology Business Reviews with the Combination of vCIO Activities and Technology Alignment Frameworks in One Platform. Document. Our integrated documentation platform allows you to document the network of your clients. Review. Perform technology audit based on built-in templates Present. Present the report and give clients access to their QBR dashboard. Highlights All the tools you need in one simple solution. vCIO Dashboard. A single pane of glass gives quick insight into the most important areas of client's network and security operations. A dashboard that displays data from multiple sources in a simple to use format. Your clients will have limited access to the information that is most important to them. Technology & Security Review Frameworks. Use easy-to-use QBR frameworks. You can use our QBR templates, which include industry-specific standards such as NIST CSF, ISO27001 and PCI, HIPAA, and many more. -
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XIA Configuration
CENTREL Solutions
$800 one-time paymentAutomated documentation software that helps you keep track and manage your IT infrastructure. Our network documentation tool XIA Configuration allows you to automatically document your IT infrastructure. Reports can be run on your IT configuration, including Windows, AD and Exchange, Hyper-V and Azure, VMware, Citrix and more. Audit the configuration of different systems using a unified web interface. Track changes and expose security holes Automate tedious manual documentation that can take days and takes only seconds. To help with disaster recovery and troubleshooting, discover your servers and record their configuration. It's easy to spot suspicious behavior and incorrect configuration with version control and change tracking. You must provide evidence that your IT follows Microsoft best practices, company policies, and security standards. XIA Configuration can automatically generate your documentation with your branding. -
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Deepser
Deepser
Help Desk for Managed Services Providers Customer Service and Device Management. Managed Service Providers, or MSPs, are responsible for monitoring and servicing increasingly complex IT infrastructures. Automating these processes as much as possible helps minimize downtime and reduce inconvenience. It is not enough to provide a Help Desk portal for customers to stay competitive in the market. A complete tool is required to manage all aspects of a Service Providers' business. Our IT Asset Management gives you a complete view of all devices at your customers' locations. This includes their infrastructure such as IP addresses, subnets and network devices. It also shows installed software and operating system information. The Service Desk tool lets you manage deadlines and contracts, as well as respect SLAs. You can also include salespeople to inform them about the client status. -
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Endpoint Central MSP Cloud offers seamless endpoint management and enhanced security. It also provides real-time insight. Our all-in-one service will streamline your operations and help you provide top-notch customer service. Easy onboarding of clients and deployment of agents for rapid endpoint management. Automate patching to ensure efficient SLA compliance and client satisfaction. Manage a variety of client endpoints including laptops and computers as well as mobile devices. Implement strong security measures including configurations like geo-fencing and corporate/complete wipe for ultimate protection. Data segregation, client-specific logins and technician logins will ensure client privacy. Rapidly troubleshoot client endpoints to resolve issues instantly.
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Evo Security
Evo Security
Evo Security allows you to eliminate credential sharing, set up powerful administrative permissions and mass deploy login security. It also helps you meet insurance and compliance requirements. EPIC is a next-generation solution for MSPs and MSSPs. It also provides secure logins to web applications, network devices and endpoints. The secret of managed services is that MSP administrators must share passwords and MFA codes with each other. Password Rotation Tools and Password Managers offer convenience in sharing passwords with some iterative improvement, but ultimately propagate the problem. This involuntary bad practice is no longer acceptable, as cybercriminals are targeting MSPs at an increasing rate and regulations demand a better solution. Easily accommodate scenarios where technicians and administrators require access to the Evo Platform using the Evo Privilege Access Manager. -
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Propel Your MSP
Propel Your MSP
$79 per monthPowerful MSP IT Roadmap App for vCIOs. With continuously updated warranty, purchase date, and end-of life information, you can create 5-year client IT Roadmap plans. You can plan better for future projects, agreements changes, asset replacement, warranties and so on. In a fraction of the time it takes to prepare quarterly reports for QBRs. Clients can budget in advance with detailed plans for cloud, hardware and software. Create reports, budgets, and summaries that can be quickly reviewed. Customize them with your logos, colors, and logos. You can find help features within the product to make it easier to use and provide ongoing support. -
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Datto Endpoint Backup
Datto, a Kaseya company
Datto Endpoint backup is designed to protect MSPs' clients' Windows servers (VMs), virtual machines (VMs), clouds instances, desktops and laptops against downtime and data losses. It is designed to maximize MSPs profits and allows for quick recovery of systems and data in the event of cyberattacks or downtime. MSPs and their clients should not be forced to spend a fortune on backing up every Windows endpoint, even though it is essential for any organization. You can now backup all Windows systems in primary data centres, at remote or dispersed locations, on VMs, any cloud, with remote employees or in offices. Datto had a vision for many years to create a world in which data loss and downtime were non-existent, and backup was a necessity and not a luxury. Datto Endpoint backup allows MSPs to offer reliable and cost-effective services for Windows endpoints. This ensures profitability for MSPs as well as affordability for their clients. -
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Spiceworks MSP
Spiceworks
Spiceworks can be your mission control for all networks you serve with a little knowledge. Spiceworks allows you collect network information from all client sites over secure HTTPS, then consolidate it and manage it all from a single location. After a quick set-up in Spiceworks, each client can have their own user portal to submit helpdesk tickets. All of them will be directed to your central Spiceworks installation. Each client will have their own Active Directory authentication to ensure security. You can also view all your open help tickets from one place, auto-assign tickets based on client, and create detailed reports. IT is always on the move! You can open, close, assign, or respond to help desk tickets from your mobile device with just a few text commands. You can now manage all client requests from anywhere, whether you are at work, lunch, or on the golf course. -
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Zest MSP
Zest MSP
$79 per monthMost PSA software has been over-engineered and is a hodgepodge of capabilities. It often requires complex configuration by specialists before it can be used. Zest was designed with the idea that a PSA must be tailored to meet the needs of MSP technicians and managers, and should work from the first day. Zest was designed to be ready for use right out of the box. The days of complicated configurations that took months to complete are over. Zest will help you stand out from the competition and keep your customers. Zest was designed to optimize technicians' workload and workflow, and we are the PSA that technicians enjoy using. It is important to ensure that clients are satisfied when running an MSP. Zest lets you know how each account is doing. Zest was designed to be the antithesis of large, complex MSP systems. We removed unnecessary customizations, time consuming configuration and expensive additional hires to give you only what you need. -
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CyberQP
CyberQP
$300 per monthWe provide MSPs with privileged access management, including the protection of customer admin accounts and the security of their customers' identities. CyberQP believes that MSPs can be the only solution for small and medium business cyber security problems. We take our partnership with MSPs very seriously. Create accounts and passwords when technicians need them, with zero-standing privilege and advanced security. Automate tasks, manage admin and service accounts, and automate tasks across environments. Verify the identity of those who call your helpdesk in less than 30 second to protect organizations from internal and outside threats. Your MSP technicians can manage and control who is granted privileged access during specified time periods. MSPs can find it difficult to discover admin accounts and privileged access across their customer base. Our automation makes it easy. -
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DeskDirector
DeskDirector
$97 per monthDD Tech allows you to access your ConnectWise or Autotask tickets from anywhere and on any device. You can customize your Service Catalog and create superior Custom Forms to provide quick and relevant support to your users. DD Chat allows you to stay in touch with your users and continue to provide excellent service. You can send templates emails that allow users to add notes to tickets or to start chats with your techs. DeskDirector can help you meet your MSP's needs, from sharing tickets with clients to creating dynamic service experiences - DeskDirector is able to do it all. -
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Unitrends MSP
Kaseya
Without the headache and anxiety associated with legacy backup, you can solve the downtime problem. Switch to a solution that is built on 30 years' worth of innovation and comes with no upfront costs - making cloud economics possible for every MSP. Unitrends MSP Portal gives you complete visibility to your entire backup universe, so you can monitor and control everything from one place. Who has the time to manage backups every day? Unitrends MSP Portal is focused on helping you solve problems so that you can get on with your day. BackupIQTM uses artificial intelligence (AI) to highlight the most critical issues so that you can be confident that your technicians are doing the right thing all the time. Send beautiful reports automatically every week, month, and quarter to ensure that your customers have peace of mind knowing that they have a great team and top-notch technology to keep their business running. -
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Palisade
Palisade Technologies
Palisade is the only DMARC automation solution designed specifically for MSPs. We make managing email security and compliance straightforward by allowing MSPs to oversee multiple domains with ease, simplify authentication processes, and transform detailed DMARC reports into actionable strategies. All through a single pane of glass. Boost efficiency, lower operational costs, and unlock new revenue opportunities while ensuring exceptional email security for your clients. -
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Ahsay Backup Software is designed for IT consulting companies, system integrators, managed service providers, and system integrators. It will allow you to offer your customers a secure, managed, cloud-hosted, and on-premises backup service and generate recurring income. The server-client architecture is the best solution. The server-side central management console (AhsayCBS) can be installed on your backup server or a cloud platform like Microsoft Azure. We can also provide a shared hosted CBS for you if you don't wish to host it. AhsayOBM is for backing up servers, databases, and Office 365 as an admin; AhsayACB is for backing up customers' computers. OBM backs up servers, databases, and virtual machines, as well as Microsoft 365 admin; ACB backs up files on desktops and laptops and individual users of Microsoft 365. Ahsay Mobile is for backing up iOS and Android mobile devices and is a two-factor authentication tool to protect AhsayCBS/AhsayOBM/AhsayACB from hackers.
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Boundless Automation
Boundless Digital
Boundless offers flexible pricing options that can be adapted to the number of services and networks your business requires. Automate the configuration, migration, and deployment of large Cisco Meraki infrastructures. This will streamline network administration. You can quickly collect logs about any network infrastructure or devices to help you troubleshoot faster. Configure and manage your public WiFi network from multiple locations. You can create attractive captive portals that offer a wider range of sign-on options. Your users will be more secure when you offer guest WiFi. With a CSV, you can deploy thousands of networks in minutes. You can also run configuration changes in bulk for extra flexibility. To create or migrate organizations, clone your configuration standards. Advanced filters can be used to speed up the search for client devices. You have more control over how much access you grant to your orgs. -
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SilverSky Managed Security Services
SilverSky
The complexity of defending against cyber threats is increasing due to the rapid increase in cyber threats. Security teams can quickly become overwhelmed. SilverSky, a managed security service provider, has been serving small and medium-sized clients for over 20 years. We offer simple and cost-effective solutions to meet their security and regulatory requirements. We are experts in highly regulated areas. Monitoring the perimeter with firewalls no longer suffices. Companies must monitor all points of contact within their estate. This includes networks, servers, databases and people. This can be achieved by using a professionally staffed Security Operations Center (SOC) as a service. SilverSky Security Monitoring will monitor core and perimeter security devices to ensure sufficient protection that exceeds regulatory compliance. -
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Datto SIRIS
Datto, a Kaseya company
1 RatingSIRIS protects client data from servers to virtual machines. Two-factor authentication and the immutable Datto Cloud ensure security. This provides the all-in one solution for backup and recovery in a ransomware environment. This cloud-first architecture was created for the MSP. It provides an all-in-one solution that includes backup and DRaaS. All managed from a secure, multi-tenant cloud portal. SIRIS is your best line against ransomware thanks to its immutable backups, and secure Datto Cloud. Patented Inverse Chain Technology™ fundamentally alters the way backup and recovery are done, allowing every incremental snapshot to be an entirely constructed recovery point. Is it possible to delete backups accidentally or maliciously? Cloud Deletion Defense™, which undeletes the impossible, is a great alternative. -
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Acronis Automation
Acronis
$49.00/month/ user Acronis Automation is a powerful Professional Services Automation (PSA) solution designed specifically for Managed Service Providers (MSPs) to optimize and streamline their business operations. It includes robust features such as automated billing and invoicing, service desk management, CRM tools, project management, inventory tracking, and KPI reporting. Seamlessly integrating with Acronis' Remote Monitoring and Management (RMM), cybersecurity, and data protection services, it provides a unified platform for managing tickets, automating workflows, and analyzing business performance. This centralized solution reduces manual processes, enhances efficiency, and improves client satisfaction, enabling MSPs to focus on delivering exceptional services and driving growth. -
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N-able MSP Manager
N-able
You are in this business to make money and provide exceptional IT service. Too often, help desk software can eat into profits by tying up engineers in overhead. N-able MSPManager™, breaks this pattern by allowing you to capture the essential elements you need without getting bogged down in minutia. MSP Manager allows you to provide value that keeps clients happy. All of your customer information is accessible from one IT service management software. Your own customer portal makes it easy for customers. With clear dashboards and reports, you can keep track of the health of your business. Our MSP Manager mobile app helps you quickly solve problems. Simple scheduling makes logistics easy. Quick ticketing allows you to get back to work and captures the essentials. Your business will be affected by every minute an engineer spends on a ticket adding unnecessary details. These costs can add up over time. -
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Kaseya BMS
Kaseya
1 RatingKaseya Business Management Solution is the most feature-rich solution specifically designed for Managed Service Providers. Kaseya BMS helps MSPs focus on selling and delivering their services, rather than on non-revenue-generating tasks. The platform supports project management, time and expense tracking as well as finance and billing. It also includes inventory, service desk, CRM, and finance. You can easily create, manage, and resolve all service requests and tickets. Reduce the number and time it takes to resolve IT issues. It is about one-third the cost of comparable solutions. VSA integration allows you to spend less time on billing and tracking to increase your business opportunities. You can resolve tickets up to 40% faster. Your technicians can work seamlessly across tools and have access to the right information whenever they need it. -
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ScalePad ControlMap
ScalePad
$200 per monthYou have thousands of steps to take before you reach your cybersecurity compliance goals. With the right cybersecurity management software, you can get started quickly. Start with customizable templates that have been verified by experts. Cross mapping helps you find the overlaps between standards so that you can get on with your compliance tasks. Manage evidence and policies to keep everything in one place. You can also keep track of risks and vendors. No more spreadsheets or scattered documents. Compliance is a team effort. This personalized portal allows them to access policies and perform any tasks that they need. -
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IntegriBill
Sandy Beaches Software
$375.00 1 RatingAs the leader in telecommunications billing software and tax compliance, we serve Telcos, MSPs, VoIP providers, WISPs, & CLECs. SBS has helped competitive telecom companies grow & maintain profitability since 1989. IntegriBill lets telecommunications companies with multiple carriers, products, and switch types produce one convergent invoice. We'll make sure your invoices are always in compliance with taxing authorities, including the assurance that your clients aren’t overpaying for telecom taxes. We handle: * Regulatory and Tax Calculation * Tax Exemption Tracking * Tax Mapping Assistance * 499 Reporting Assistance * Traffic Studies * Commission module (Flat rate, % Gross, or % Net) * Hosted Agent Portal * Collections Module * Integrated ACH/Credit Card processing * Hosted End User Portal * Quickbooks Online Integration * RESTful API * Call Detail Jurisdictionalization & Rating Most of our clients have been with us for 10+ yrs. It's thanks to our first-class team that we have high retention rate. Our development team spends at least a year in the operations department before settling into their coding duties. We ensure that our ops team has current knowledge of tax and compliance regulations. -
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Igiko Management Tools
Igiko
$5 for a machine (host or VM)Igiko Management Tools is a web-based software that allows remote access to, management and monitoring of physical or virtual machines within a permissions-based security model. Igiko comes with a built-in remote gateway that allows you establish connections to your computers and VMs. The web console supports HTML5 RDP control, which allows remote desktops to be accessed from any web browser. The Igiko application, unlike most RMM tools is an agentless service. To provide remote access, monitoring, management and remote access capabilities to all local computers or VMs, you can only install it on one machine. Configuring and accessing the application globally is easy with embedded web server and tunnel-provider clients that have a dedicated DNS address on Igiko server. Igiko is ideal to small and medium businesses, hosting providers and software development and engineering firms, as well as home users and virtual labs. -
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Rewst
Rewst
Try out automation designed specifically for MSPs. Rewst, a Robotic Process Automation platform (RPA), integrates your tools. No coding is required. Build flows on visual canvases and bridge your tool gap, saving headcount and increasing efficiency. As an organized MSP you probably have all the necessary IT processes in place and documentation, but you may be stuck manually babysitting these every day. Sometime, every hour. Rewst will automate your processes if you let it. The Robotic Operations Center, or ROC, empowers you to design your own workflows. It also helps you overcome any obstacles that may arise during the automation process. The ROC is always happy to help you with your automation visions, whether you need assistance learning the platform, adding new features, or moving your workflows. ROC support is included with every subscription to ensure that your automation runs smoothly. -
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Atria
Atria
Growth is not guaranteed. Atria is a unified Active Directory, Workspace and Microsoft 365 management portal that helps managed service providers scale more effectively. Atria provides the tools you need to standardize and automate service delivery, reducing helpdesk tickets, and escalations dramatically improving your operational efficiency. Atria can help you streamline service tickets and tasks, increase your helpdesk's efficiency, or empower customers with selfservice. You'll see the benefits immediately and save measurable time and money. Atria has over 20 years of experience in managed services and is uniquely positioned to help you grow your business. -
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Paessler PRTG Enterprise Monitor
Paessler
$16,600 one-time paymentPaessler PRTG Enterprise Monitor can be used with any vendor. It can monitor almost any device, application, and service using all the standard monitoring protocols or the documented API. It supports IoT protocols, as well as traditional IT protocols. This allows it to monitor medical devices, shop floors and IoT setups. It can be used to monitor everything, from network to infrastructure, applications to cloud services, storage to databases, virtual environments to IoT and more. Audits of large networks can take several months because all the information must be collected. Paessler PRTG Enterprise Monitor helps you with your audits by providing one source of information. This saves you both time and money. Large companies may use a variety of monitoring and analysis tools to provide detailed information about each IT component. -
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ITsMine Beyond DLP
ITsMine
ITsMine Beyond DLP™, which goes beyond traditional Data Loss Prevention, (DLP), protects organizations from all data threats. Endpoint agents and policies have no effect on employee productivity. Protection is available even after data exfiltration. Data loss incidents are becoming more frequent and more damaging than ever before, be they intentional or accidental, or from external or internal factors. Beyond DLP™, a new security approach, allows organizations to track and secure their data anywhere it is. This includes their internal network as well as external networks. No matter where your data is stored, maintain your high security standards. You can empower employees to be productive while controlling the use and whereabouts your sensitive data. Compliance with data protection regulations is easy, including GDPR, CCPA and PCI to HIPPA. Access control options for sensitive data, data breach detection, and reporting options are all available. -
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Paperless Online
Paperless Online
$15 per user per monthGo paperless. All teams can use the Form & Document Management CRM. Converting to a paperless workplace -- the ultimate solution in small and medium-sized businesses. All your customers, employees, and vendors in one database. All paperwork, tasks, communications, and forms can be done electronically. All forms and documents can be submitted electronically. Tracking approvals and routing. Okay, now you have data in the forms. What about making sense of it? Or searching by the criteria you need? Share with clients and colleagues. You can create separate File Cabinets for each contact and staff member, as well as the company File Cabinet. You can organize your files in File Cabinet using custom fields and tags. We can digitize forms and documents, and transfer them to Paperless Online. Contacts can log in to the self-service portal to submit forms and documents. All data, including documents and files, can be stored and easily retrieved by your clients, vendors, and teammates. -
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SideDrawer
SideDrawer
You can increase engagement, work with your client's professional network and family, and get enterprise-grade security. A leading NYC-based fintech consultancy firm has recognized us as the "obvious choice" for organizations due to our focus on estate planning and a simplified user experience. Poor document management experience prevents client engagement. Engage clients proactively. Receive notifications about client activity. Prioritize their needs before you make any requests. Collaboration is possible outside of the existing portals (using email and cloud drive links). You can save hundreds of hours of wasted time. Real-time sync with existing cloud drive storage reduces admin time. Emails without attachments and links are less risky for security and compliance. Client inquiries are reduced by a simple, clean interface. Existing portals limit collaboration beyond the main client contact. Collaboration with third parties is possible. Permission-controlled access allows access to the right contacts. -
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Accelo
Accelo
$24 /User / Product / Month Professional service companies around the globe love Accelo to manage client work profitably. The cloud-based platform handles all aspects of client work delivery from prospect to payment. It also manages tickets, retainers and timesheets. The client work management platform puts an emphasis on money and time. It gives you a complete view of your most recent business data and financial performance. Client communications, activities, and work are all centralized on a single platform so you can always see where things are without needing to ask for status updates. Accelo improves efficiency and streamlines workflows across the business. It also helps teams and leaders coordinate better and increase visibility. This allows professionals to concentrate on the most important work while leaders can run the business. Managers can deliver projects on time and within budget by harnessing the power of automation. -
47
ITFlow
ITFlow
FreeAn open-source tool for IT service management, documentation, ticketing, and invoicing. Targeted towards Managed Service Providers (MSPs) primarily, the software may also suit the requirements of internal IT teams. -
48
NovaBACKUP Managed Backup
NovaBACKUP Corporation
Call for DetailsNovaBACKUP Managed Backup is a secure, flexible, scalable centrally managed SaaS backup solution with cloud and local storage that you can offer your customers as a service. Supports Windows systems, Microsoft SQL, Exchange, and virtual machines. NovaBACKUP Managed Backup is account-based. This means that MSPs don't need to keep track of license keys. You can deploy quickly and manage all your clients from one interface. In addition, providers receive initial setup assistance and ongoing support from experts who understand each provider's environment. -
49
RG System
RG System
$1.50RG System is a SaaS IT Management platform for MSPs and IT Professionals. It combines RMM and Data Backup & Restore with Endpoint Security in a centric portal. RG System protects your entire IT infrastructure - servers and workstations - and offers unique Bitdefender GravityZone Business Security integration and Dell EMC Avamar integration. Remote access, patch management and ticketing are all possible from the same web-based interface. You can also manage and secure your IT environments using VMs backup, replication, firewall, and other features. The portal is affordable, simple-to-use, and available on a pay-as-you-go basis. We make IT easy! -
50
Xurrent
Xurrent
$0 per month FreemiumXurrent provides enterprise service management (ESM), a solution that allows seamless collaboration between internal and outside service providers. Xurrent, the only ESM that allows all internal departments like IT, HR, and Facilities to work seamlessly together, as well with managed service providers, to whom some services have been subcontracted, is the only ESM. Xurrent not only supports the ITIL processes but also offers fully integrated capabilities for knowledge management, project management and time tracking. Xurrent is a Self-Service app that enterprise employees can use whenever they need help. Xurrent supports SIAM in addition to its ITSM and ESM capabilities, which support the ITIL, KCS and KCS practices. This management approach becomes increasingly important as enterprises depend on more external providers.