Spiceworks MSP Description

Spiceworks can be your mission control for all networks you serve with a little knowledge. Spiceworks allows you collect network information from all client sites over secure HTTPS, then consolidate it and manage it all from a single location. After a quick set-up in Spiceworks, each client can have their own user portal to submit helpdesk tickets. All of them will be directed to your central Spiceworks installation. Each client will have their own Active Directory authentication to ensure security. You can also view all your open help tickets from one place, auto-assign tickets based on client, and create detailed reports. IT is always on the move! You can open, close, assign, or respond to help desk tickets from your mobile device with just a few text commands. You can now manage all client requests from anywhere, whether you are at work, lunch, or on the golf course.

Pricing

Free Version:
Yes

Integrations

Reviews

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Company Details

Company:
Spiceworks
Year Founded:
2006
Headquarters:
United States
Website:
www.spiceworks.com/free-managed-service-platform-software/
Update This Listing

Media

Spiceworks MSP Screenshot 1
Recommended Products
Build Agents and Models on One Platform Icon
Build Agents and Models on One Platform

Everything you need to build production-ready agents and models. Access 200+ Google and third-party AI models and tools.

Gemini Enterprise Agent Platform is Google Cloud's comprehensive platform for developers to build, scale, govern, and optimize agents and models. Choose from Google's most advanced models and third-party models like Anthropic's Claude Model Family.
Start Free

Product Details

Platforms
Web-Based
Types of Training
Training Docs
In Person
Training Videos
Customer Support
Business Hours
Online Support

Spiceworks MSP Features and Options

MSP Software

Help Desk
Remote Access

IT Infrastructure Monitoring Tool

Alerts / Notifications
Application Monitoring
Configuration Change Management
Performance Monitoring
Virtual Machine Monitoring

Spiceworks MSP User Reviews

Write a Review
  • Previous
  • Next