Best SmartSurvey Alternatives in 2024
Find the top alternatives to SmartSurvey currently available. Compare ratings, reviews, pricing, and features of SmartSurvey alternatives in 2024. Slashdot lists the best SmartSurvey alternatives on the market that offer competing products that are similar to SmartSurvey. Sort through SmartSurvey alternatives below to make the best choice for your needs
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Jotform
Jotform
6,036 RatingsJotform has been trusted by more than 18,000,000 users around the world. It is an all-in one platform that provides powerful tools for data collection and management. You can create digital forms and surveys for any business without any programming. You can create your own form or use one of the 10,000+ pre-made templates. Advanced features such as conditional logic, autoresponder email, and 100+ integrations to popular apps allow you to go beyond the basics. You can make the most of your data with Jotform PDF editor, Jotform Report Builder, and Jotform Approvals. Turn your responses into PDFs or visual reports. Jotform allows you to collect the data you need in order to grow your business. Create an online store with Jotform Store Builder — no coding required. Sell products, services, and subscriptions; collect donations; and receive payments through one of our 30+ supported payment gateways. -
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SurveyLegend
SurveyLegend
1,805 RatingsSurveyLegend is the next generation of online surveys -- engaging, platform-independent, & beautiful. We empower individuals and companies to create beautiful, mobile-friendly surveys. You can create stunning surveys, forms and polls, polls, voting and questionnaires, NPS customer satisfaction, customer experience surveys, employee satisfaction surveys... using your computer or tablet. You can also customize the look of your survey with eye-catching graphics that are informative. Drag and drop is all you need to create questionnaires. It's never been easier to listen to customers, measure employee satisfaction, manage client experience, and maintain student & employee engagement. SurveyLegend is used by thousands of people all over the globe, including amazing companies like L'Oreal and Universal, Harvard, Greenpeace and Airbnb, as well as individuals and start-ups like CocaCola, Roche, Sony, Universal, Harvard, Greenpeace and Greenpeace. -
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SurveySparrow
SurveySparrow
2,965 RatingsA platform for managing Omni-channel Experiences. You can do more than just survey. Power-up your experience management programs. All touch points can have an omnichannel experience. All data in one location. You can customize and share email surveys to increase open-rates. You can customize the subject, body, or share from an email address you choose. White-label your emails, and share. For feedback, share a QR code that can be scannable. Share the code with respondents. Respondents can scan the code to access the survey and take it. Generate multiple unique survey links for sharing surveys. These links can be tracked and used to measure survey performance. You can white-label your survey by using Custom Domain. You can embed surveys to engage customers and visitors on your website. You can embed the survey as a popup card, chatbot on your website, or inline embed. Our mobile SDK allows you to quickly create surveys and collect actionable information. -
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SurveyOL is professional, efficient, and simple. It provides cutting-edge feedback and communication technology that was once only available to large companies. You can choose from many question types, including multiple choice, image choice, dropdown, textbox, comment box, NPS, star rating, slider, grid, ranking, uploads and more. You can download more than 100 survey templates as a foundation for your custom surveys. SurveyOL allows you to choose from a variety of color themes and can be customized with different fonts and styles. Your response rate can be increased by sharing your surveys via the web, QR code and social media. Its robust analytical tools and real-time responses will allow you to meet your budget and timeline expectations. It is easy to export survey results to Excel Word, Word, PowerPoint, or PDF. SurveyOL allows you to make better decisions.
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Delighted
Delighted
FreeDelighted is a turnkey platform for customer experience that helps high-growth companies and established enterprises such as Allbirds, Instacart and Invision, Opentable and Affirm to improve customer loyalty through actionable feedback. Customer feedback can be incorporated into your business strategy within minutes, not weeks. Easily customize NPS, CSAT and CES survey templates in Delighted - Send surveys directly to customers via email, SMS text, in app, or link URL. - Create 2-click integrations: Set up surveys and integrate real-time feedback in your existing toolset, such as e.g. Slack, Salesforce and Shopify, Stripe, Hubspot and many more - Surface trends that need immediate attention using AI-driven survey text analysis and pre-built reports. - Get immediate action with email digests and alerts that you can customize by department so that feedback reaches the people who can make a difference -
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Software for business leaders and consultants! You can create and deploy any type or professional survey. Engage employees and teams in order to get their feedback and improve performance. Find out what customers have to say and share it with others. NPS can be used to measure customer loyalty to a brand, company, product, or service. 360-degree feedback is used to assess how leaders are perceived, identify their strengths and determine their development needs. Listen to others, brainstorm and come up with new ideas. To gain a deeper understanding about markets and potential customers, conduct research. Survey experts are available 24 hours a day to provide advice and support.
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SurveyMonkey
SurveyMonkey
$25 per user per month 30 RatingsGlobal leader in survey software. 20 million questions are answered each day. You can keep your competitive edge by listening to your customers. Customer satisfaction surveys allow you to connect with multiple touchpoints to learn exactly what your customers want, expect, and need. Learn from your employees what is working and what isn't. You can conduct 360 reviews of employee satisfaction or send compliance quizzes. Employee surveys are great for anyone in HR and team leaders. You can tap into the thoughts of the world whenever you want. Market research surveys allow you to gather opinions from existing and potential customers, test concepts, measure brand awareness and more. Join the 98% of Fortune 500 companies that rely on SurveyMonkey People Powered Data. -
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Checkbox allows you to create and share professional, secure surveys. Checkbox is a professional online survey software that allows users to create beautiful, branded surveys. It supports different question types such as radio buttons, radio buttons and drop-down menus. You can also order rank orders, rank ordering, and rating scales. Checkbox is available as a hosted subscription and on-premises. It allows users to view and export statistics and visual data, send and track invitations, analyze results using a standard PC or mobile browser, and customize logos, colors and fonts.
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Surveyed
Spicyfy Ventures
$49.99 per monthVideo/text feedback from real customers can make product reviews more vivid. Your survey metadata should include the type of questionnaire and options such as video/text mandatory. Once you have described the product you wish to review, you can send as many invites to your users as you like. Once you have received the required number of responses, you can finalize them and create one video for each reviewer. Or, as needed, the entire survey. Video surveys are more effective than regular text surveys at understanding your customers. Based on sentiment analysis, we separate positive and negative responses. Our app and web apps allow users to respond to your survey without compatibility issues. Our services are secure from the beginning without any authorization. -
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BlueX
Explorance
It should be easy and enjoyable to create a survey to gather the information you need. BlueX allows anyone to create surveys however they like. It shouldn't take long to learn how to use new survey software. BlueX was designed to feel the same as other web apps so that you don't feel overwhelmed when creating surveys. You should use the same tool tab across all of your most used applications every day. You can use convenient features such as save & continue, progress bar and review before submitting in a responsive setting. Interactive reporting components can be embedded into questionnaires to take survey analytics to the next level. You can create the surveys you want, without worrying about documentation or tutorials. BlueX allows you to create surveys that are as simple or complex as you need. You only need a five-question survey? BlueX can help. BlueX can conduct a 50-question survey using advanced logic like conditional branching and piping or randomization. -
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forms.app
forms.app
$8 per monthforms.app is an online survey software and form builder that allows users to create surveys and forms with just a few clicks. It also makes it easy to share them and collect large amounts of data. It offers many survey-oriented question types like opinion scale, star rating and selection matrix. Users can also create high-quality surveys in a matter of seconds thanks to its outstanding features such a simple-to-use UI and fully customizable design. The free plan has all the features and a limit of 150 responses per month, which is much more than other survey tools. -
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Surveyapp
Surveyapp
$23.99 per monthThis is the fastest and most efficient way to get actionable feedback from customers and employees. Start in minutes. We have helped thousands of companies improve their customer experience and employee engagement. You can instantly gather feedback from your customers using a tablet or dedicated terminal. Even offline. You can collect data wherever you want, whether you are gathering customer feedback, collecting leads at an expo stand or conducting on-street market research. To find out what your customers and employees think, send out customized emails. Track any experience metric, including NPS and eNPS as well as CSAT and customer effort scores. SurveyKiosk is a fully managed, scalable feedback solution that captures real-time feedback from customers and employees at all touchpoints. Find out why your employees and customers are happy. -
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Sphinx iQ3
Le Sphinx
Sphinx iQ 3 provides intuitive and efficient multi-channel survey solutions to help you at every stage of your project: from the design and analysis of your questionnaires to their communication. Sphinx iQ3 combines quantitative and qualitative data visualization methods to give you a visual representation of your results that is both rich and precise. Sphinx iQ 3 is an innovative way to make the most of your studies and to guide your decisions. Personalize your invitation messages. Your custom-made forms can be created (design, page count, questions type, thank you message, etc.). Script your form with referrals and conditional questions to ask the right question to the right person. Distribute interactive and dynamic questionnaires that can be adapted to different media such as smartphones, tablets, computers, and tablets. for a better user experience (responsive design). -
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Startquestion
Startquestion
$49 per user per monthListening to and acting on customer feedback can improve customer experience. You can measure NPS (Net Promoter Score), CSAT and CES, or ask your questions. You can run a survey once, set up recurring surveys, or collect transactional feedback. You can easily gather employee insights at scale, and share one-click reports to your team. Run Candidate Experience, Employee Satisfaction, Training Evaluation, Knowledge tests and many more. Enhance the UX and features of your website or app. You can launch website surveys without IT involvement and get answers to your product questions within a few hours of deployment. Validate your product or service ideas, gain insights about your target audience, and get feedback on your ideas. Advanced segmentation allows you to dig deeper. Voting, knowledge tests and psychological assessments. Surveys for educational or healthcare purposes. Startquestion can help you with every aspect of your project. -
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ProProfs Survey Maker
ProProfs
$7.97 per month 15 RatingsStart creating surveys quickly with our 100+ professionally designed templates. Create visually appealing surveys that customers won't be able to resist. Online survey creator. More than 50,000+ surveys have been created. Over 4 million respondents. All forms, scored surveys, and surveys are included. NPS surveys can be used to benchmark your performance and help you make better decisions. The easiest way to take online quizzes. 100K+ quizzes, 50 million quiz takers. Ask visitors questions without ever leaving your site. Quickly and easily gather information. Our free online survey creator includes 100+ pre-designed surveys templates. With 1,000,000+ pre-designed survey questions, you can always ask the right questions at just the right time. Use different question types to make your surveys more interesting and engaging. Add logos, themes, images, and images to make your surveys stand out. -
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Refiner
Refiner
$29 per monthRefiner is a customer satisfaction tool that was specifically designed for SaaS, eCommerce, and Membership sites. Our simple and elegant survey widgets allow you to ask your customers any question they may have while they use your product. They will be able to do it on their own brand and at the right time. Refiner seamlessly integrates with your existing marketing and sales strategies. Our integrations make it possible to seamlessly sync survey results to the tools that you already use in real-time. Your CRM, email marketing automation platform or Excel. Refiner allows you to get to know your users, their needs and how you can help them reach their goals. Get started today for free and increase conversions and retention rates by obtaining better customer data. -
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Medallia allows users to engage in thoughtful and systematic ways through targeted surveys that are both digital and traditional. Our easy-to-implement survey solutions will ensure that you are gathering relevant and actionable data to make measurable customer impacts. Medallia's AI technology uses machine-learning to analyze structured and unstructured customer survey data. It can uncover sentiment, predict behavior, identify commonalities, and recommend actions to improve customer experiences. Create the most effective surveys to improve customer journeys. You can quickly manage innovation and change in every aspect of your experience management program, from design to emails, questions, and translations. Medallia surveys enable you to
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Alchemer provides the ideal customer, market, and employee feedback solution for any company that has outgrown SurveyMonkey or doesn't want the expense and complexities of Qualtrics. The Alchemer Platform is the fastest, easiest, most effective way to close the feedback loop with your customers and employees. Now you can collect the best feedback with Alchemer Survey and Alchemer Mobile and close the loop with Alchemer Workflow.
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Cloud4Feed
Cloud4Feed
Cloud4Feed offers omnichannel options for feedback collection. Customize the channel to match your customer touchpoints, and you will receive a large number of customer comments. By customizing the feedback triggering frequencies based on the processing time intervals of the touchpoints, you can prevent the delivery of a large number of surveys to customers. Set validity periods for feedback surveys. Set up reminders for customers who haven't yet provided feedback. Retailers can easily receive feedback from customers about their expectations of the store, brand, or store's appearance. They can also request specific products/services. In the automotive industry, feedback from customers is collected at various contact points and then reported to managers so that they can take action. Customers who have received service are contacted as soon as possible using the most appropriate channel. -
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SurveyLab is online survey software that can be used by Customer Experience, Marketing, Human Resources, or Digital teams. It is used by over 85,000 customers in 65 counties. It offers real-time feedback, multiuser, and multi-language support as well as advanced analytical tools, branding and integration. System offers full support for Customer Satisfaction Surveys (NPS, CES), Market Research, 360 Feedback and Employee Satisfaction.
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piHAPPINESS
piHAPPINESS
$49.99 per user per monthYou can quickly get a brilliant approach, smarter customer service and happier customers with a fast track. It takes only 30 seconds to capture the essential customer insights you need. The piHAPPINESS customer feedback tool is the fastest way for you to gauge customer satisfaction. The piHAPPINESS customer feedback app offers feedback-collecting Emoticons (NPS®, Dynamic Questionnaire, and feedback forms to track customers’ opinions and satisfaction levels. Our customer feedback platform allows you to increase your customer feedback response rates by dynamically changing the questions. Customers don't have to be annoyed by lengthy surveys. It is easy to create and customize questions according to your business needs. With effective customer feedback management, you can make your customers feel valued and cared for when they have any concerns, complaints or suggestions about your business. -
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TheySaid
TheySaid
$99 per monthOur AI tool scans your website to generate survey questions in seconds. Our AI tool scans the website to generate survey questions. Embed AI-powered questions in any place. Evo, our AI-chatbot, automates the follow-up process with customers. Explore the responses, results and action items. Evo, Evo's AI bot, scans the website. We can recommend questions that are tailored to your survey. Based on industry standards, best practices and standards. Embed your surveys into your existing customer flow. TheySaid AI digs deeper, and asks follow-up personalized questions in real time. Engage customers when they are ready. Natural conversational questions to follow up on the previous question. Evo will chat back and forth with you to dig deeper, giving better insights. AI-generated summaries allow you to dive into survey responses. We'll help you identify common themes. Find the critical actions that must be taken. Look at customer satisfaction per customer account. -
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SurveyXact
Ramboll Management Consulting
SurveyXact surveys are used by many companies to collect data. These companies often find it advantageous to automate data collection with SurveyXact's API solution. SurveyXact is the Scandinavian leader in creating questionnaire-based surveys. It is easy, secure, flexible, reliable, and guarantees to uncover new knowledge in a way which creates results. Our experienced employees are available to assist you if you have any questions. Our employees have more than 30 years experience in all types of questionnaires, both for government and private-owned companies. Our support staff are experts in SurveyXact and can help you out. We are available to answer your calls every weekday so you're never alone. You also get access to our courses when you purchase a SurveyXact license. It's easy to start your own surveys. The Scandinavian's most popular survey tool is used in numerous governmental and private-held organizations of all sizes, in all areas. -
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Qwary
Qwary
Qwary is a free, easy and impartial way to ask questions. A survey that works will give you feedback and help you make informed decisions. It helps brands make data-driven business decisions and deliver the best customer experience. Qwary can connect to your entire ecosystem so you can access all of your survey data from one place. Integrate with HubSpot, SalesForce and Zapier to get more. -
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Software for User and Customer Feedback. Qualaroo Nudges™ allows you to survey your website visitors. Qualaroo makes it simple to survey specific users while they are looking at your brand, product, or service. Get actionable insights about your visitors based on their location on your site, their history of visits, and how much they have paid. You can choose from pre-made questions and templates, or create your own. For a more personal touch, customize Nudges with your company branding and colors. Because Qualaroo answers are instantaneous and provide context, they are 10x more valuable that email surveys. The responses to questions that you ask directly on your website or app are more valuable. You can pinpoint the exact time and target audience for your survey. Target customers based upon specific actions, behavior patterns, events and locations.
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SurveySensum
SurveySensum
$49 per monthGet insights into the most important touchpoints in the customer journey. Take the necessary actions to improve customer satisfaction. To identify potential bottlenecks and improve customer service, measure every interaction with customers. Measuring the willingness of customers and colleagues to recommend your products or services. Identify the most pressing issues and prioritize your actions. You can measure the ease of your product or service experience. Identify the frictions and make it easy. Customers feel different every step of their journey. It is not enough to get feedback once a month. You can identify the most affected touchpoints easily if you collect feedback after each transaction. You can use text analysis to analyze the open-ended feedback from that touchpoint and discover the reason behind friction. -
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Survicate
Survicate
$0 per monthSurvicate is an effortless survey software for getting continuous customer insights at scale. Whether you want to measure customer satisfaction (CSAT), track your Net Promoter Score (NPS), get website feedback, or test product-market fit, Survicate supports any use case related to collecting and managing customer feedback. Why choose Survicate? • Easily create customized surveys and start getting customer feedback within minutes • Run surveys where you need them: via email and link, on your website, in-product, or in mobile apps • Connect with your other tools, such as Hubspot, Salesforce, Mailchimp, and more, via native, one-click integrations • Capture partial responses and target users at various points in their journey With Survicate, you can: • Get constant streams of insights from your customers at all stages of the user journey to better understand their needs • Learn what customers think of your website, product, or customer service and get data to validate your ideas • Automate continuous feedback collection to track key metrics over time • Act on feedback to increase customer satisfaction and loyalty, reduce churn, build better products and develop more effective marketing strategies -
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doopoll
doopoll
Create beautiful surveys that get three times more responses. You can track responses in real time. Autogenerated charts give you quick insights. Companies that actively survey customers see higher revenues, lower marketing costs, and outperform their competition. Doopoll allows you to get 3-4x more responses by your customers. Your staff will find it easy to provide feedback. Doopoll is anonymous by default, so you can keep an eye on the pulse of your organisation. We are all tired of hearing webinar presenters talk at us. You'll give us something exciting: real-time voting that is easy and fun for them. Our expertly written survey templates are available for customers, employees, and webinar attendees. Your team can collaborate with you to create, manage, and review your survey in real-time. Generate QR codes - great for events. Simply grab your phone camera and start the survey. -
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Zonka Feedback allows you to collect customer feedback from multiple channels. Zonka is a multi-channel survey app that allows businesses and marketers to capture customer feedback, receive instant alerts, and gain valuable insights. Zonka is easy-to-use and set up for non-techies.
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SightMill
SightMill
SightMill offers Net Promoter Score (NPS), survey software that helps organizations listen to customers and collect, analyze, and respond to customer feedback in order to improve their products and services. SightMill can be used by global multinationals and startups to provide flexible customer feedback and employee engagement solutions. It offers great value, is easy to use, and has a team that will help you get started. Send feedback surveys via email, SMS, or at training events. Automate the process by linking SightMill with your CRM or helpdesk system. Multilingual support for international organizations. Start gathering feedback right away with a free trial. -
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allswers
allswers
€85 per user per monthAllswers transforms opinions into business insights. Allswers is an experience-management platform. Real-world data is used to inform decisions. You can create surveys that add value to your company by increasing customer loyalty and measuring quality. We can help you create surveys that give you unique insight into the experiences of your most important customers. Solutions that measure your company's value processes. Automate customer interactions and gain insight into their behavior. Analyze the attributes, benefits, and values consumers associate with your brand. Boost productivity and employee engagement by managing your employees. To ensure that you meet all standards, monitor quality indicators. Management of experience helps you identify growth opportunities. Automate tasks and create automated workflows and integrations to gain valuable insights. -
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SatisMeter
SatisMeter
$49.00/month SatisMeter can identify unhappy customers via email, mobile apps, and web. SatisMeter, a revolutionary multi-channel platform, improves customer retention through in-app feedback. It uses the Net Promoter System (NPS), Customer Effort Scores (CES), and CSAT. It is a must have tool for web and mobile app developers, growth hackers, marketers, and mobile app owners. The average response rate is up to 35% thanks to the unobtrusive, lightweight survey pop-up. It is used primarily to reach unhappy customers, prevent churn, leverage the power of customer advocates, and validate product priorities. Segment.com makes it easy to add the survey to your existing application. We handle all the targeting. -
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Youengage
Youengage
$ 19 per monthTo profile and generate leads, use personality tests and knowledge questions. You will get +35% higher completion rates if you create and share conversational forms and surveys. Use interactive product recommendations or business calculators to add value to your users. A simple, but powerful format allows you to ask the right questions and increase your data collection. Live polls, quizzes, or Q&A can be used to activate your audience. Increase your profile and generate higher-quality leads. Engage users and boost your content using interactive tools. Increase traffic to your site. Get customer feedback and valuable insight. A panel that is intuitive and easy to use with amazing possibilities. In a matter of minutes, create smart polls, quizzes, and surveys. You can embed and share your interactive content easily. You don't need any coding skills or additional features. Live events allow you to interact with your audience. Participate and become future leads. Create the crowdsourcing platform. -
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Retently
Retently
$39 per monthNPS Software for your business. Start collecting customer feedback by sending a simple Net Promoter Score® survey. Our automated survey platform will help increase response rates, collect actionable customer feedback, and maximize business growth. Multiple campaigns can be run to survey different audiences based on predefined schedules or events that were triggered in another application. You can combine email and in-app templates to reach customers on the channels that are most likely to respond to your surveys. You can personalize the survey templates' design and language and create a follow-up question that is based on the feedback. You can increase your response rate by using your domain and A/B testing subject lines. Also, have your audience verified for deliverability. Keep track of all the surveys sent to your audience. Workflows allow you to automate different processes and create unique scenarios. -
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Simplesat is a fun and easy way for customers to provide feedback on their CSAT (Customer Satisfaction Test) and NPS (Net Promoter Score). ConnectWise and Zendesk, Autotask Salesforce, Freshdesk HubSpot, Zendesk, Zendesk, Zendesk, Zendesk, Zendesk, Zendesk, Autotask, Salesforce, Freshdesk and HubSpot allow you to collect customer satisfaction directly. You can also add the customer survey to your email signature and send it directly from Simplesat. All of your feedback is stored in one place, making it easy for you to analyze and take action.
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Userpilot
Userpilot
$249 per monthUserpilot is a comprehensive platform designed for Product, UX, Marketing, and Customer Success teams. It seamlessly integrates Product Analytics, In-app Engagement, and In-app Surveys to boost product adoption by delivering impactful in-app experiences, actionable insights, and valuable user feedback. Userpilot empowers these teams to create user onboarding flows, launch product announcements, enhance UX and product adoption, offer self-service support, and gather in-app feedback—all without the need for coding. The platform also features advanced Product Analytics tools such as funnels, trends, paths, and cohort analysis, enabling you to make informed, data-driven decisions. With its Custom Dashboards, you can effortlessly create personalized analytics dashboards by dragging and dropping your preferred reports or choosing from pre-built templates. Additionally, Userpilot offers event autocapture and session replay features for deeper insights into user behavior. Userpilot integrates with various third-party tools, including Mixpanel, Amplitude, Heap, Intercom, Segment, Webhooks, HubSpot, and Salesforce, allowing you to connect seamlessly with your existing tech stack. -
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Affiniv
Affiniv
$99Affiniv, a platform for customer experience, helps businesses collect NPS and CSAT scores, as well as Customer Feedback in general. It then analyzes these data using AI and uncovers actionable insights to help grow their business. You can create surveys and send them via multiple channels (Emails, WhatsApp, Web-Embeds, etc.) using our product. Our AI-powered dashboard allows you to analyze the results. Brands use the feedback to improve existing products and processes, gain ideas for new launches, and turn their detractors into advocates. Affiniv offers a simple, affordable solution that comes with a 1:1 onboarding service. We are a bootstrapped SaaS company building a high quality product for our global customers with customer experience at its core. -
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Thermostat
Thermostat.io
$49 per monthPaying customers don't always make happy customers. Our NPS software uses one-question surveys to show you where your business is heading. Unlimited access. You don't need to bother customers with lengthy surveys. The NPS surveys by Thermostat only require one question and an optional feedback section. Your surveys will create a single Net Promoter Score (NPS). Only one number to track. One number that everyone in your company can understand and use. All the information you need about customers in one screen. Our NPS survey software generates reports that are tailored to the Net Promoter System, unlike other general purpose tools. You can view your data by date, custom field, and meta information such as country. Your data is stored forever, making it easy for you to track trends over time. -
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Press'nXPress
Press'nXPress
Press’nXPress is a journey-based experience management platform that helps companies deliver a first-class customer experience by monitoring customer satisfaction in real-time. The Press’nXPress cloud platform enables companies to capture customer feedback through the modern and complex customer journey and everywhere the customer is, including physical, digital, social, and voice channels. Ask the right questions at the right time in point of service such as website, checkout, cashier, exit, cafeteria, lobby, gym, post-transaction, or after-call. Utilize omni-channel feedback collectors: Kiosk, Website, SMS, Email, QR, IVR, App, Business online review. The Press’nXPress powerful artificial intelligence (AI) and machine learning (ML) engine operate fully automated to dig deeper into customer journeys and detects experience gaps. With ready to use CX Insights Dashboard explore action-oriented insights overall touchpoints and in real-time to optimize customer experiences. -
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Marcom Robot Customer Feedback Tool
Marcom Robot
$16 per monthOnline CSAT, CES, or NPS surveys allow you to collect and analyze customer feedback. Marcom Robot customer feedback software allows you to measure customer sentiment, quantify customer loyalties, and find out how customers feel about your products, services, and interactions with your team. There are many customer feedback tools out there. Marcom Robot offers the features you want, the UX that you love, and the pricing options that you can afford. Marcom Robot offers both multi-question and one-question surveys. You can create, launch, analyze and then act on customer feedback with this all-in-one tool. In minutes, create and launch customer surveys with just one click. You can use smileys, thumbs up/down and stars rating to engage your customers. Our survey builder allows you to create multi-question surveys that include single-choice and multiple-choice options, yes/no radio, yes/no, and other types. Ready-to-launch CSAT and CES survey templates. -
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AkioSurvey
AkioSurvey
$29 per monthWith AkioSurvey, you can create a free online survey that you can use on your cell phone, tablet, laptop, or desktop. Simply create a survey and choose from 14 pre-defined question types. Multilingual support is available in our free online surveys. You can choose from one of the predefined survey themes. Customers can choose to use their own logo or create a custom color theme to match their organizational branding. You can add logical branching based on the respondent's answers to a particular question or when they reach a particular page of the survey. It is also possible to disqualify responses if the respondent's answers do not relate to your survey, research, or poll. This approach will save you time that would otherwise be spent on response filtering. -
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Primo
Primo Survey
FreeOur powerful and easy-to-use survey editor makes it easy to create professional online surveys. Primo Survey allows you to create sophisticated and complex online surveys by either creating new templates or customizing existing templates. You can easily modify the look and feel of your survey with either pre-defined or custom styles. Additionally, you can use a variety of question types. To collect real-time responses, you can distribute your surveys via email, social media, and web links. You can also use our integrated mailing system to send out invitations, track responses, and send reminder notices. Our software optimizes surveys for desktop and mobile devices. Our professional reporting system allows you to collect data in real-time. -
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ZipSurvey
Reliant
$19.95 per monthUnlimited surveys, unlimited survey questions, unlimited survey answers, and intuitive survey software make it easy to answer your most important research questions. ZipSurvey makes it easy to create online and mobile surveys. ZipSurvey's intuitive survey software makes it easy for you to create your surveys. Our simple email tools make it easy for you to deploy and track your responses. Easy reporting makes it easier to make critical research decisions quickly and easily. Moreover, unlimited survey responses allow you to conduct your research at low costs. You can easily create surveys for your company or brand using our easy survey builder. You can choose from hundreds of customer satisfaction surveys, employee surveys, and marketing questionnaire templates. Or, you can create your own questions with many different question types. -
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Ambassador Relations Tool
Konfactory
$217.26 per monthIt is easy to centralize basic customer information and negotiation/response histories. Data items can be customized to suit customer data types across different industries. This is a great way to keep customers active. Automate marketing actions such as pop-up surveys on the site and guidance for arbitrary campaigns. It is easy to send customer satisfaction survey emails with a template that corresponds to each industry. For specific customer actions, step mail can be sent automatically. The RFM analysis is based on the customer's usage history and purchase history. It is automatically grouped into six ranks. You can take steps according to each rank. -
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Netigate's online survey platform for EX and CX allows you to create surveys, distribute them to the right audiences, and measure your metrics and performance over time. With servers in the EU, Netigate is 100% GDPR-compliant. Get actionable insights from customers, employees, and stakeholders in real time. With Netigate you can create your surveys quickly with customisable templates and distribute your surveys at various touch points Link survey data to your own databases via API interface and trigger instant actions e.g. in the event of negative feedback. You can easily share survey reports across your organisation. Specialising in CX and EX feedback, Netigate is the complete solution for companies.
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Zoho Survey is a flexible cloud-based tool designed to simplify creating surveys and questionnaires. With over 300 templates, 25 question types, and an intuitive drag-and-drop interface, it caters to businesses of all sizes looking to streamline data collection and experience management. Enhance surveys with features like skip logic, piping, scoring, multilingual support, and white-labeling to match your brand. Distribute surveys easily via email, social media, QR codes, links, or offline methods. Powerful reporting tools, including cross-tab analysis and sentiment insights, help turn feedback into actionable results. Zoho Survey integrates effortlessly with Zoho apps, Salesforce, PowerBI, Zapier and other platforms, while Survey Panels let you target specific groups. Built-in security features, including SSL encryption and password protection, keep your data safe and secure. Whether you’re capturing customer feedback, improving employee engagement, or gathering data for smarter decisions, Zoho Survey provides a reliable and versatile solution. Try it today!
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SurveyMonkey Enterprise
SurveyMonkey
Built for businesses, designed by people, loved and loved by teams Find out why we are the best survey platform for companies all over the world. Secure platform that works for all your employees. Drive innovation and growth. Our top priority is to protect your confidential survey data. We protect your data with encryption, SSAE-16 SOC II compliant servers, and our commitment towards HIPAA compliance and GDPR compliance. You can access dashboards and settings to increase visibility of user activity. You can control how data is shared and make sure that data is secure and accessible. Use integrations and APIs to combine survey data with data already in your system. Connect SurveyMonkey with Marketo, Eloqua and Microsoft Power BI. There are over 100 more integrations. -
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SutiSurvey
SutiSoft
SutiSurvey allows organizations to create and publish online surveys. It allows users to create and customize questionnaires, collect feedback, and present data graphically. This survey tool is suitable for all organizations. It eliminates paper and manual tasks, and reduces the overall cost of collecting responses and processing overhead. SutiSurvey has a question library with commonly used questions. To help the user navigate to different questions based on their previous responses, you can add skip logic and branching intelligence. You can quickly and efficiently create common surveys using a pre-built survey library. You can create email templates to ensure that the right message is sent to recipients. -
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SurveyNuts
SurveyNuts
The easiest-to-use survey maker and questionnaire maker. Our software can also be used to create forms to collect data and build complex quizzes. Our simple tool allows you to create questionnaires with different question types. To collect your responses, post your survey URL on social media or on your website. All the results and statistics will be displayed in real-time via our dashboard. It is easy to create surveys and see a preview of the results being created in real-time. Our competitors use a complicated drag-and-drop interface that makes it feel like you're in a plane cockpit. Instead, we have been focusing on simplicity. Surveys should be simple to create. You can also create multiple-choice questions using text. Without it, it wouldn't be a survey! It can be customized with many options, including randomizing the order of answers and making the question mandatory. -
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IntouchSurvey
Intouch Insight
$199 per monthKeep customers coming back by listening to what they love about you and what they would like to see in the future. To uncover additional opportunities along the customer journey, look for them and make sure you are meeting all their needs. To replicate your success, use the insights and lessons from customer surveys to impress and attract others. IntouchSurvey™, a multi-location business tool, allows you to see how your brand is performing across the entire organization. Advanced predictive analytics can help you pinpoint which CX initiatives have the greatest impact on your KPIs. You can create endless custom workflows to improve reporting, increase operational efficiency, and drive high-value proactive actions.