Simplr Description

It's now more difficult to budget the right level customer support. It's easy! Pay only for the customer service you use, not what you think you will need. Our 24/7 on-demand customer service scales up or down instantly and consistently replicates the top performing agents. Our variable cost outsourcing solution for customer services ensures that you only pay for the results and not downtime or inefficiency. You can scale up or down immediately with 24/7 coverage. Our specialists are not your average contact center staff. Our advanced technology allows us to replicate the best agents to provide high-quality service and answer every customer's question. Asurion is the largest tech support and protection provider in the world. We are incubated there. Asurion provides Simplr secure financial backing, top-quality data security, and access a wide range of enterprise customer support capabilities.

Integrations

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Reviews - 1 Verified Review

Total
ease
features
design
support
See More Reviews Write a Review

Company Details

Company:
Asurion
Year Founded:
1994
Headquarters:
United States
Website:
www.simplr.ai/

Media

Simplr Screenshot 1
Simplr Screenshot 1
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Product Details

Platforms
SaaS

Simplr Features and Options

Customer Service Software

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Simplr User Reviews

Write a Review
  • Name: Lou P.
    Job Title: RAS
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User
    Organization Size: 5,000 - 9,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Easy and great app

    Date: Jun 21 2022

    Summary: Overall Simplr has made it simple to stay in touch and do business with co-workers that are remote workers.

    Positive: Great graphics, easy to use, and one of the best apps I have used over the last year. Super job by Simplr.

    Negative: Not much, it is a great app that is easy to understand and use.

    Read More...