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support

Description

IBM® InfoSphere® Data Replication offers a log-based change data capture feature that ensures transactional integrity, which is essential for large-scale big data integration, consolidation, warehousing, and analytics efforts. This tool gives users the versatility to replicate data across various heterogeneous sources and targets seamlessly. Additionally, it facilitates zero-downtime migrations and upgrades, making it an invaluable resource. In the event of a failure, IBM InfoSphere Data Replication ensures continuous availability, allowing for quick workload switches to remote database replicas within seconds rather than hours. Participate in the beta program to gain an early insight into the innovative on-premises-to-cloud and cloud-to-cloud data replication functionalities. By joining, you can discover the criteria that make you a great fit for the beta testing and the benefits you can expect. Don’t miss the opportunity to sign up for the exclusive IBM Data Replication beta program and partner with us in shaping the future of this product. Your feedback will be crucial in refining these new capabilities.

Description

Determining the appropriate level of customer support has become increasingly complex. Simplr offers a solution where you only pay for the customer support services you actually utilize, rather than relying on estimates of your needs. Our customer support operates around the clock and can adapt instantly to your demands, effectively mirroring the performance of your best agents. With our flexible outsourcing model for customer service, you are charged solely for successful outcomes—eliminating costs associated with inactivity or inefficiency. Enjoy 24/7 support that adjusts to your needs on a moment's notice. Our team consists of exceptional professionals who stand out from conventional contact center employees. Utilizing cutting-edge technology, we emulate the strengths of your top representatives to ensure every customer inquiry is addressed with excellence. Moreover, we are backed by Asurion, the foremost provider of tech protection and support globally, which ensures Simplr benefits from robust financial support, top-tier data security, and a wealth of enterprise-level customer service capabilities. With Simplr, you can confidently streamline your customer support strategy and focus on delivering an outstanding experience to your customers.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

GigaSpaces
IBM InfoSphere Data Architect
ShipBob

Integrations

GigaSpaces
IBM InfoSphere Data Architect
ShipBob

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

IBM

Founded

1911

Country

United States

Website

www.ibm.com/products/infosphere-data-replication

Vendor Details

Company Name

Asurion

Founded

1994

Country

United States

Website

www.simplr.ai/

Product Features

Data Replication

Asynchronous Data Replication
Automated Data Retention
Continuous Replication
Cross-Platform Replication
Dashboard
Instant Failover
Orchestration
Remote Database Replication
Reporting / Analytics
Simulation / Testing
Synchronous Data Replication

Database Backup

Automatic Backup
Backup Locations
Backup Scope Settings
Differential Backup
Filegroup Backup
Full Backup
Incremental Backup
Manual Backup
Multiple Backups

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

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