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Description
IBM® InfoSphere® Data Replication offers a log-based change data capture feature that ensures transactional integrity, which is essential for large-scale big data integration, consolidation, warehousing, and analytics efforts. This tool gives users the versatility to replicate data across various heterogeneous sources and targets seamlessly. Additionally, it facilitates zero-downtime migrations and upgrades, making it an invaluable resource. In the event of a failure, IBM InfoSphere Data Replication ensures continuous availability, allowing for quick workload switches to remote database replicas within seconds rather than hours. Participate in the beta program to gain an early insight into the innovative on-premises-to-cloud and cloud-to-cloud data replication functionalities. By joining, you can discover the criteria that make you a great fit for the beta testing and the benefits you can expect. Don’t miss the opportunity to sign up for the exclusive IBM Data Replication beta program and partner with us in shaping the future of this product. Your feedback will be crucial in refining these new capabilities.
Description
Determining the appropriate level of customer support has become increasingly complex. Simplr offers a solution where you only pay for the customer support services you actually utilize, rather than relying on estimates of your needs. Our customer support operates around the clock and can adapt instantly to your demands, effectively mirroring the performance of your best agents. With our flexible outsourcing model for customer service, you are charged solely for successful outcomes—eliminating costs associated with inactivity or inefficiency. Enjoy 24/7 support that adjusts to your needs on a moment's notice. Our team consists of exceptional professionals who stand out from conventional contact center employees. Utilizing cutting-edge technology, we emulate the strengths of your top representatives to ensure every customer inquiry is addressed with excellence. Moreover, we are backed by Asurion, the foremost provider of tech protection and support globally, which ensures Simplr benefits from robust financial support, top-tier data security, and a wealth of enterprise-level customer service capabilities. With Simplr, you can confidently streamline your customer support strategy and focus on delivering an outstanding experience to your customers.
API Access
Has API
No
API Access
Has API
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
IBM
Founded
1911
Country
United States
Website
www.ibm.com/products/infosphere-data-replication
Vendor Details
Company Name
Asurion
Founded
1994
Country
United States
Website
www.simplr.ai/
Product Features
Data Replication
Asynchronous Data Replication
No
Automated Data Retention
No
Continuous Replication
No
Cross-Platform Replication
No
Dashboard
No
Instant Failover
No
Orchestration
No
Remote Database Replication
No
Reporting / Analytics
No
Simulation / Testing
No
Synchronous Data Replication
No
Database Backup
Automatic Backup
No
Backup Locations
No
Backup Scope Settings
No
Differential Backup
No
Filegroup Backup
No
Full Backup
No
Incremental Backup
No
Manual Backup
No
Multiple Backups
No
Product Features
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
No
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No
