Best SentiOne Alternatives in 2024
Find the top alternatives to SentiOne currently available. Compare ratings, reviews, pricing, and features of SentiOne alternatives in 2024. Slashdot lists the best SentiOne alternatives on the market that offer competing products that are similar to SentiOne. Sort through SentiOne alternatives below to make the best choice for your needs
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IBM watsonx Assistant is a next-gen conversational AI solution—it that empowers a broader audience that includes non-technical business users, anyone in your organization to effortlessly build generative AI Assistants that deliver frictionless self-service experiences to customers across any device or channel, help boost employee productivity, and scale across your business. -User-friendly interface with drag-and-drop conversation builder and pre-built templates. -Out-of-the-box Large Language Models, Large Speech Models, Natural Language Processing and Understanding (NLP, NLU), and Intelligent Context Gathering, to better understand the context of each conversation in natural language. -Retrieval-augmented generation (RAG) for accurate, contextual, and up-to-date conversational answers around the clock, grounded in your company's knowledge base.
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Dialogflow
Google
216 RatingsDialogflow by Google Cloud is a natural-language understanding platform that allows you to create and integrate a conversational interface into your mobile, web, or device. It also makes it easy for you to integrate a bot, interactive voice response system, or other type of user interface into your app, web, or mobile application. Dialogflow allows you to create new ways for customers to interact with your product. Dialogflow can analyze input from customers in multiple formats, including text and audio (such as voice or phone calls). Dialogflow can also respond to customers via text or synthetic speech. Dialogflow CX, ES offer virtual agent services for chatbots or contact centers. Agent Assist can be used to assist human agents in contact centers that have them. Agent Assist offers real-time suggestions to human agents, even while they are talking with customers. -
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Birdeye
Birdeye
3,965 RatingsPlease also update our description as follows: Birdeye is the top-rated reputation, social media, and customer experience platform for local brands and multi-location businesses. Over 150,000 businesses leverage Birdeye’s AI-powered platform to get found online, improve online reputation, streamline social publishing, connect through digital channels, and deliver a wowing customer experience. -
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Upfluence
Upfluence
178 RatingsUpfluence is the only platform that allows brands and agencies to turn their customers into sales-driving, influential influencers. The Upfluence platform allows you to search for influencers in any sector, language, or country on 7 social media platforms. You can also contact them at scale using an included CRM tool. You can also manage multiple influencer marketing campaigns simultaneously, automate all administrative tasks, and even international influencer payouts. You can also analyze the KPIs of any hashtags or campaigns through social listening. The software is completely independent of social media platforms, so it can't be interrupted by any other service. The company also offers managed services in five languages. There are offices in New York, Paris, Lyon (FR), and Lausanne, (CH). -
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Oktopost's social media management, social listening, and employee advocacy solutions enable B2B organizations to amplify their brand on social media and measure the real impact of this channel on the business. Oktopost allows marketers to better engage with customers and prospects, get actionable insights, and prove ROI.
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Brandwatch
Brandwatch
3 RatingsBrandwatch is a leading Social Media Management and Consumer Intelligence solution that empowers over 5,000 of the world's most admired companies to understand and engage with customers at the speed of social. Brandwatch offers one of the most unified social media management platforms around. You can discover, attract and engage with customers, and connect social data to what you already know, across departments and channels. You will love the easy-to-use interface, backed by our dedication to stellar support. Its Consumer Intelligence solution offers AI-enriched data from over 100m social and online sources helping data-driven organizations better understand how consumers feel about their brands, products and industry trends and topics. -
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Your business is being talked about all over the internet. These conversations are open for you to join. Instant mentions on the Web and via social media. We want you to be the first to hear about important conversations online. We crawl 13 billion pages every day, which is more than any other monitoring app that relies on one third-party data provider. We don't mince words when we say that Awario is the best way to find out about new mentions. Find relevant discussions, join them in real-time, and spread the word about you product, service, or content via social media and the Web to reach new people and trigger word-of mouth marketing. Social media is full information and consumer insight, but it can also be full of noise. Awario can help you understand your audience and create better marketing campaigns by obtaining meaningful customer insights.
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Drift
Drift
33 RatingsYour customers have high expectations. Companies that can deliver personalized, fast and easy buying experiences are the ones that will succeed in a world that is increasingly on-demand and instant. Drift can help you with this. Drift combines chat, video, and automated to remove friction from business buying. Drift allows you to have conversations with potential customers on your terms. Drift is used by over 50,000 businesses today to increase revenue, reduce sales cycles, and make purchasing easy. -
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LeadMi
LeadMi
$25 per monthMake the most of automation in marketing. Increase sales conversions and customer interaction. Manage leads who interact with your brand and product on social media channels. Identify and nurture social activity. Automate profile discovery and activity gathering. To qualify them, leverage rule-based lead scoring. Search filters to define your buyer personas. Instantly generate leads To identify high-quality leads, you can leverage filters that span organizational and user attributes. You can achieve a high ROI in a very short time. Drive content creation and publish across multiple social media channels simultaneously. Track the content consumption and interactions of your posts to generate leads. Learn how to leverage social media insights. Social listening can be used to monitor social media channels of your brand for customer feedback, brand mentions, and discussions about specific keywords, topics, or industries. Then, an analysis will be performed to gain insights and take action on those opportunities. -
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Aisera is at the forefront of innovation. It has introduced a revolutionary solution which redefines how businesses and customers thrive. Aisera's cutting-edge AI offers a proactive experience that is personalized and predictive. It automates support and operations across many sectors, including HR and IT, sales and customer service. Aisera empowers its users by providing self-service solutions that are similar to those offered by consumers. Aisera accelerates your journey to a more streamlined future by unleashing the power of digitalization. Aisera automates tasks, actions and critical business processes by leveraging user and service behavioral insights. Aisera seamlessly integrates with leading platforms like Salesforce, Zendesk and ServiceNow. It also works with Microsoft, Adobe, Oracle SAP, Marketo Hubspot and Okta.
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Spotler Engage
Spotler
Webcare, messaging and social media publishing in one tool. A solid relationship with customers is crucial for any successful business. By providing excellent support, you can turn your customers into long-lasting relationships. Spotler Engage lets you manage all of your social media channels from a single intuitive platform. This allows you to stay informed and provide valuable feedback where it counts most. Comprehensive monitoring allows you to stay up-to-date on both online and off-line discussions. Stay up-to-date on all the latest events and respond quickly to them. All online communication can be consolidated into a single dashboard to help you stay on top of things and keep an eye on the latest developments. Spotler Engage's publishing module allows you to easily share your great content with the target audience. Ensure high-quality, efficient service across all channels and maintain a comprehensive view. -
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Konnect Insights
Konnect Insights
$29 per user per monthKonnect's Listening tool allows you to listen to conversations from millions upon millions of social media channels and web sources. You can learn what customers have to say about you, your competitors, the segment, and how your campaigns are performing. You shouldn't miss a single conversation on the internet or social media that is important to you. Engage with customers on the platforms that they prefer. Use advanced workflows and CRM tools to ensure the right conversations are assigned to the right people, reduce turnaround times, and measure all of your actions. Konnect Insights Social CRM makes your customers happier. Beautiful dashboards and BI tools will give you insight into how you are perceived online and on social media. Know your share of voice, sentiment and media type. You can also get insights on social platform analytics for brand, competition and turnaround time reports. -
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DeepConverse
DeepConverse
Connect to your knowledge sources, and automate incoming requests up to 80%. Knowledge articles are continuously augmented. Give precise and conversational responses for a delightful user experience. Use Generative AI for a quick start using your existing knowledge. Integrate with existing backend system, transfer conversations to agents seamlessly, and share images and external links. Self-service rates will improve when complex support scenarios are simplified. Promote process compliance, onboard and onboard. DeepConverse focuses on providing superior customer service and support using our AI-driven platform. Beyond traditional chatbots, we offer a seamless AI-driven solution that provides rich automation and improves customer satisfaction. Our AI chatbots primarily serve as a customer service tool, providing IT support and multi-channel assistance. -
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YouTube Mentions
YouTube Mentions
YouTube Mentions: A new way to tune in YouTube Mentions is the only social listening tool that actually watches video content. YouTube Mentions crawls video content in order to find mentions of your brand. It learns from proprietary techniques which video mentions are positive and negative. The service is automatically updated with new videos as they become available. How YouTube Mentions are being used by people Engage with influencers and participate in conversations. YouTube is the most visited video site in the world with more than two billion monthly users. Every minute, creators upload 500 hours worth of video. Not everyone will tag you in their comments about you. YouTube Mentions makes it easy to find them. You can find more without spending too much. How the Service Works. We ask you to tell us which product you would like to monitor. You will receive a list with video links and time stamps, along with mentions. You receive notifications regularly as your alert continues to run in the background. -
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YouScan
YouScan
$833.00/month YouScan, a social media listening platform that uses image recognition technology, is powered by YouScan. It allows agencies and enterprises to instantly access customer conversations online. Users can seamlessly complete the most difficult tasks with ease thanks to smart alerts, trend detection, sentiment analysis and smart alerts. Major brands like L'Oreal and Nestle use YouScan to efficiently identify potential customers. -
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Synthetix
Synthetix
Conversational Customer Engagement powered with AI CX channels that are automated and agent-assisted. Self-service has been shown to reduce customer contact by upto 50%, increase engagement, and improve customer satisfaction. Synthetix's intuitive AI-powered FAQ self service software is a quick, efficient and convenient way for customers to find answers and navigate FAQ content. Customers can type naturally-worded questions and save valuable resources from your customer support team. A Synthetix FAQ Chatbot (or Virtual Agent) is the new paradigm in customer engagement. It can help customers find answers and generate new revenue, as well as answer their questions. Our AI-powered chatbot technology does not wait for customers to contact us. It provides help and assistance right from the moment they interact. -
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SemanticForce
SemanticForce
SemanticForce, the unified media/e-commerce intelligence platform and engagement platform, is SemanticForce. Through the power of deep listening, we make a positive difference. Traditional media listening platforms provide limited data types. The SemanticForce media intelligence platform provides visibility and intelligence on all your data. Our listening ecosystem offers a new level in intelligence and protection, from online news to forums, influencers to domains, pricing to ads, and from online news to forum discussions, our listening ecosystem is able to provide unprecedented visibility and intelligence. To spot trends and tap into relevant topics, organize millions of conversations on social media and news to identify them. Social media is a great place to find positive and negative feedback about your brand. You can quickly respond to negative conversations with real-time notifications. -
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Radarr
Radarr
$82 per monthRadarr, powered by AI, is the best social listening and monitoring platform. It helps you get better results quicker. Get a detailed analysis of your campaigns with our Al-powered social intelligence and social analytics tool. Untapped opportunities to succeed! Radarr is a powerful social intelligence tool that allows you to listen, monitor, track, and easily track online conversations. Our AI-powered solution aggregates all online conversations into a single dashboard that makes it easy to understand your audience. Radarr, a social and digital listening platform, helps brands gain actionable insights about their audience's interests and responses. It works in real time and is completely hassle-free. Radarr's command center brings together all your data points into one dashboard. Real-time visualizations of campaign performance and content are available to give you insight to make your life better. -
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Brand24
Brand24
$39.00/month Brand24 is an innovative and influential social listening tool that helps you monitor your online reputation, prevent PR crises from happening, and track the results of social media campaigns for tremendous success in marketing. With their easy-to-use platform, users can boost brand awareness while improving customers' experience too! -
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Radarly
Linkfluence
Radarly, an AI-powered platform for consumer insights with social data at its heart, is Radarly. It combines digital data with proven Consumer and Market Insight methods to provide immediate results. It provides reliable, structured, quantitative and qualitative intelligence at all time. You need to go beyond social listening. Listening to social conversations is not enough for success. You must be more attentive to changing markets and fast-moving customers than your competitors. Radarly empowers brands to be more agile, customer-centric, and data-driven. You can move faster from insight to action. Radarly is designed for the whole organization, in multiple industries. It covers every stage in the brand and product management lifecycle, from strategy to execution, and everything in between. -
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Interactions Digital Roots
Interactions
Interactions Digital Roots makes it easy to monitor, measure and engage in social media conversations about your brand using a single platform. Our system uses artificial intelligence to provide highly relevant customer conversations from any source. Digital Roots uses artificial intelligence to scan through social conversations to find the most relevant posts, which is a departure from traditional social listening and engagement tools. Our tool eliminates the need to manually search so you can spend more time interacting with the right customers. Our tool incorporates natural language processing and machine-learning, so it learns from users and becomes smarter over time. -
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Social Mention
BrandMentions
Social Mention searches for people talking about your brand and competitors in the news and social media. Social Mention is an easy-to-use social media search tool that aggregates user-generated content from all over the internet into one stream of information. It is a social media monitoring tool that allows users to track and measure what people say about your brand around the world, in real time. SocialMention is part BrandMentions, a brand monitoring tool that tracks and engages in online conversations in real time. Never miss a mention or comment about your brand or product on social media accounts, news, or other publications. Learn as much as you can about your audience online. Get a better understanding of your customers' interactions with you, your social media strategy and how to create products that meet their specific needs. -
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Herbie.ai is a multi-national Conversational AI company. (Part of SunSmart Global, 15+ years in enterprise solutions). Digital Transformation of Enterprises Virtual Assistants with Voice Enabled to Automate Business Cases Franchise expanded to 6 countries. Instant connects you with 12+ social media platforms.
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Hootsuite
Hootsuite
$99 per month 40 RatingsSocial media is a wild place to do business. That’s why thousands of brands rely on Hootsuite’s tools and expertise to bring order to the chaos. Launch brilliant social campaigns, deliver 5-star social commerce experiences, and manage all your customer conversations in one place. With Hootsuite, you can confidently schedule posts across multiple social networks (including Instagram, TikTok, Twitter, Facebook, LinkedIn, Pinterest, and YouTube ), manage organic and paid social content together, easily keep track of customer conversations, break down silos in how you collaborate with your organization, and gain actionable real-time insights from social media to make critical business decisions—all from one intuitive dashboard. You can manage organic and paid social content together, easily keep track of customer conversations, break down silos in how you collaborate with your organization, and gain actionable real-time insights from social media to make critical business decisions—all from one intuitive dashboard. Hootsuite can set you up for success with expert certifications, training, and coaching in social marketing, social listening, and customer care, and social commerce. Get more from social with Hootsuite. -
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Siena
Siena
Empathic AI Customer Service that's almost Human. The autonomous chat platform for commerce combines human empathy with intelligent automation to transform how you operate and engage customers. Conversational customer service that will delight your customers. Create AI Personas to breathe life into your brand. -
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CEDEX Technologies
CEDEX Technologies
CEDEX Technologies, a chatbot development company based in Kerala, India is a specialist. We are a dedicated group of chatbot and voicebot specialists. We create custom chatbots for each client based on their unique business needs. We develop, train, and design high-quality chatbots. Chatbots are rapidly evolving and will eventually replace humans in customer care, entertainment, news, delivery, corporate information exchange, and customer service. It may seem easy to create chatbots. A dedicated chatbot development team is needed to create a chatbot that meets your business needs. Chatbots are able to help customers 24 hours a day. Chatbots aren't prone to having bad days, they don't get bored easily and can provide better customer service. Chatbots are able to automate tasks that need to be done often and at the right moment. -
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PrimeCX
PrimeCX
$29 per monthPrimeCX is a chatbot built with AI that can be used to improve customer service, streamline lead generation and schedule appointments. PrimeCX is designed for brands who want to provide instant, accurate 24/7 customer service. It allows companies to automate 80% of routine questions, reducing the need for extra support staff. The platform integrates seamlessly to customer data and allows chatbots to provide precise, context-aware responses tailored to the user's inquiry. PrimeCX chatbots also support continuous engagement with customers, enhancing their experience and improving conversion rates. These chatbots can be easily deployed by businesses without coding. This makes it a useful tool for non-technical team members who want to automate key business functions and elevate customer interactions. A good support bot should be able respond to customer questions instantly and accurately about your brand, policies, products, etc. -
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Crescendo
Crescendo
Crescendo solves the most difficult customer service issues with an end-toend CX platform that features advanced AI and a worldwide service team. You will provide excellent customer experiences at a reduced cost with guaranteed results within weeks. Imagine a customer service agent who is fluent in 56 different languages, available 24/7, and performs like your best service representatives. Our AI assistant is fine-tuned for your brand's voice, knowledge base and customer service goals. It adapts to these and escalates complex issues to human experts. It's constantly improving thanks to its built-in quality assessment. This ensures that your service will only get better with time. This powerful service can be up and running within days, not weeks. -
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Engagely.ai
Engagely.ai
73% of customers believe that customer experience is important in their decision-making. A conversational AI-based chatbot can help you transform your customer experience to the next stage. The conversational chatbots at Engagely.ai deliver a positive customer experience on any platform and in the customer’s preferred language. Worldwide, there are more than 2B WhatsApp users! Engagely's Conversational Artificial Solutions will help you be there for your customers. Engagely's largest messaging app allows you to stay connected with customers. You can answer customer questions, send important notifications, pay bills, or just engage with prospects to convert them into leads. Engagely conversational bot for customer support automates inbound and outbound calls for customers. It uses state-of-the art speech recognition technology to make the conversations human-like. -
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Zowie
Zowie
Zowie is the AI-driven customer service platform for ecommerce. We understand that your customers want to speak to you. You can now use the power of conversation in order to save money, earn money, and impress your visitors at every interaction. With Zowie, there's no need to reinvent the wheel. Drop our solution into your current tech stack and provide personalized support from the first day. Discover why leading brands love Zowie. -
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nmodes
nmodes
Conversational AI that understands your product and represents you brand. Personal AI will transform your customer experience. It will know your product, your customers and your sales process. This AI is ground-breaking and easy to use. This guide is easy to use for non-technical users. Your AI will be your reliable sales rep. It will continue to learn about your business details indefinitely. Conversational AI is the only sustainable solution to scale customer engagement. Remote engagement is becoming more important in today's automated world. This is where nmodesAI comes in. -
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Social media can help you build and strengthen your relationships. The only social media management platform that enables you to connect with your audience and measure your performance. Sprout Social is a leader in usability and customer satisfaction, ROI, user adoption, and customer support. The most robust and cohesive social media solution built for scale. Social data can provide insights and trends that can be used to inform your marketing and brand strategy. With cross-network social publishing, you can plan, organize, schedule, and deliver content in a team. A unified inbox streamlines social monitoring and improves responsiveness. Rich social data and dashboards can help you drive strategic decision making throughout your business. Real people, real brands, real connections. Customers share their reasons for choosing Sprout's social management software and solutions.
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BoomSonar Suite
Tick Tock Boom
$75 per monthBoomSonar, a self-developed program, provides real-time social media monitoring, analysis, and management. BoomSonar provides social media monitoring as well as account management, online reputation management and R&D applications. It also offers push notifications, research, and other services that can be tailored to your requirements. We understand your digital needs. BoomSonar is Turkey's first and most comprehensive web and social media monitoring, reporting and analysis program. BoomSonar allows users to search any topic, including your brand and competitor, in real time on over 1.6 million Turkish social networks and websites, as well as more than 420 million social networks and websites in English. BoomSonar, Turkey's first and largest real-time search engine, web & social media monitoring and analysis software, is also available in other languages. -
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Digivizer
Digivizer
You can see what's happening with real-time, multi-channel analytics. This is streamlined in easy to follow dashboards. Visually track your business's growth against customizable date ranges. You will find paid metrics for social and search. This will allow you to quickly compare, judge, and pivot to make sense out of every cent. Instant audience insights, from Top Pages to Search Queries. You can increase website traffic and intent and create beautiful, business-ready highlights. You can increase your voice share by using tools that track industry competitors and brand-relevant conversations. To build deeper relationships with customers, you must respond quickly and consistently. Monitor customer sentiment and quickly respond to feedback and questions across all social media channels. Simpler community management by having one view of all social posts and a click-through to live respond. -
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ShoutOUT.AI
ShoutOUT.AI
Intelligent assistant that can go beyond predefined conversations. Artificial Intelligence technology is at the forefront of deciding the bot's next response. Even voice channels make it easy to connect to the next channel. NLU allows you to understand the intent of your customer and extract relevant information. Don't give your sensitive data to third-party services. Keep your data private and use on-prem. Integrate ShoutOUT AI with your APIs and third-party APIs to bring chatbot conversations into real life. This is the new standard for customer service. Transform boring FAQ questions into engaging chatbots that can answer complex queries from your clients. You don't have to be tech-savvy. In just a few steps, you can integrate an answer bot to your site to seamlessly handle all the conversations from multiple users at one time. Find answers to common questions right away. -
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CoRover.ai
CoRover.ai
The world's first conversational AI platform that is human-centric and generates new ideas. We are Asia's most widely used chatbot in banking, finance and healthcare, manufacturing, travel and ecommerce. CoRover AI conversational platforms offer a variety of benefits, including increasing lead conversion rates and sales, saving money, streamlining customer support, and improving customer experience. Use cases tailored to each industry with the aim of boosting lead generation and transactions and encouraging repeat purchases. ChatBots automate and streamline repetitive functions, which can improve customer satisfaction and reduce operational costs. The world's first conversational and generative AI Platform, with proprietary cognitive AI Technology, offers managed Chatbot As A Service (CaaS), as well as self-onboarding assistance, to help organizations save money and generate revenue. -
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Nuance Mix
Nuance Communications
Enterprises can use one platform to manage all aspects of the software development lifecycle. This gives them greater control, faster development times, and increased business agility. Conversational AI is the result. It drives business results. You can now expand beyond traditional channels and approaches with conversational AI-powered experiences that span all channels and offer superior service. Easy-to-use tools that work across teams allow you to get to market faster and allow everyone to collaborate on one project. This will also help to accelerate initial application development. Forums, tutorials, and pre-built expert designs models allow users to think like an expert while prototyping quickly. Sharing design flows and coding across multiple channels reduces the need for redo work by sharing and exchanging them. Technology leaders are under pressure to deliver unique customer experiences quickly. -
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BotsCrew
BotsCrew
$50 - $99 /hr We offer end-to-end chatbot services, including: - Discovery phase (technical investigation) - Project and Account Management Conversational Design (Flow). QA & Testing Services - DevOps Services & Custom development Chatbot Support & Maintenance Rapid Chatbot Development (A chatbot developed in less than two weeks) Chatbots based upon GPT-3, ChatGPT Development Chatbot Migration Services Chatbot Rescue Services - UX & Graphic Design services Chatbot Persona and Personality Creation Our team of Business Analysts and Customer Success Managers, Chatbot Developers, Chatbot Designers, and Chatbot Developers will help you find the right solution for your company at every stage of the chatbot journey. We also offer a Conversational AI platform to our clients. We have more than 80 clients around the globe. We have worked with startups that have raised over 10 million and companies such as Samsung NEXT. -
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Scotty
Scotty Technologies
Intelligent virtual agent that allows you to chat and have automated in-and outbound voice and chat conversations. All your voice and text-based business process automation is possible from one platform, available in any language and available 24/7. All your conversation-driven business processes can be seamlessly managed from start to finish with one platform. Scotty is a managed service and a pay-per-use model. There are no upfront investments. Scotty creates relevant and contextual customer journeys using your existing data and returns real-time insights. Don't waste time waiting in line Scotty can handle both inbound and outbound calls from start to finish. Scales from one to millions of calls, chats, and emails using the same platform. There are no monthly fees or license fees for the platform. You only pay for the contact you use. Scotty makes it easy to integrate your existing platforms with your teams. -
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Chatlayer
Chatlayer
Our intelligent conversational AI solutions allow you to easily and quickly service your customers. With just one click, you can build your bot in one language and have it understand over 100 languages. We are a platform that does not require any coding. Users can create and manage bots for their business without having to know any coding. Chat with customers via Facebook Messenger, WhatsApp, Google Assistant and Amazon Alexa. Our intelligent AI provides detailed insights into your conversations, and offers tips for improving them. Our AI technology powers the myBo bot, which assists customers of Belfius Insurance with their claims. This frees up time for human agents to deal with more complicated cases. Get a 30-day free trial account to create your own voice and chatbot. It's simple and requires no IT skills. You can try it for free, so don't take our word for this. Chatlayer is more than a conversation platform. It's also a partnership platform! Our trusted partners will help you get the most out our tools. -
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Sierra
Sierra
Allow your customers to solve problems, get answers, and take action by delivering a natural conversational experience. Deploy a AI agent who is always available, empathetic and aligned with your brand voice and tone. Help customers with their most complex issues - whether it's an exchange or a subscription update. Use analytics and reporting tools to improve your customer experience. Sierra's conversational AI allows your company to create an AI agent that's personalized to your business. Imbue your agent's identity with your company policies, processes and knowledge. This will ensure that your agent represents your business to the fullest. Set goals to help your agent find the best solutions. Create guardrails so they stay on track and in line with your policies. Conversational AI doesn't just mean answering questions. With Sierra, your AI agent is able to take action. -
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Complete conversational AI toolbox for customer service teams to provide top-notch service to their clients. Smart AI chatbots – to automate repetitive customer service calls with smart visual chatbot builders, and increase the productivity of your human team. Live chat CRM - Manage all your channels (websites, Facebook, SMS, and Telegram) with one chat app. You can also track the history of every customer communication. Conversational intelligence - To find the right words to communicate with every customer, increase sales, and increase CSAT using conversational AI. Analyze conversations to predict conversions, and reach out pro-actively. We believe that friends don’t need support tickets in order to help each other.
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Cocohub
Cocohub
$36 per monthCreate conversational bots to use with video platforms such as Zoom, Google Meet, Facetime, and Google Hangouts. It's easy and takes only minutes. You don't need any programming knowledge, just write the conversation. Bots that use natural language to interact with users can be created. No IVRs, buttons, or other restrictive options. Simple, natural, and flowing conversation. Create rich, deep conversational flows. You can choose from the largest collection of conversational components (CoCos) in the world. You can create your brand ambassador, personal assistant or team member. Create a video bot, personalize the avatar and meet your users wherever they are. Our platform allows for easy integration into websites, messaging apps, online meeting platforms, and social media. We'll bring the chatbot wherever you are. Your own bot voice, video, or text can be created and published. Your audience will have a seamless experience while you reduce your team's workload. -
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Zoom Virtual Agent
Zoom Communications
Zoom Virtual Agent is a conversational AI solution that uses machine learning and natural language processing to understand and resolve customer issues instantly. Zoom Virtual Agent is available 24/7 on multiple support channels, allowing it to provide a fast, personalized experience for customers, reduce the number of calls and handling times for human agents and save significant costs for organizations. Zoom Virtual Agent integrates seamlessly into various CRM, chat and contact center platforms. Zoom Contact Center is our video-optimized CCaaS that helps businesses deliver prompt and accurate customer experiences. Self-Service Experience Knowledge Base Articles Searchable - Community Forums - Mobile Optimization - Personalization Self-Service Platform Branding Automation - Artificial Intelligence - Integrations Responses Customization - Control - Route to Human -
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SOCIALHOSE.IO
SOCIALHOSE.IO
$2 per monthA media monitoring solution that allows brands and agencies to monitor the internet and listen to their audience. It is built to scale. Start with a basic account, and then upgrade as your business grows with customizable options that are enterprise-ready. We are now people who spend a lot more time alone than we have ever seen in modern human history. We are also able to get away from the hustle and bustle of the work life we knew for years. The days of "hearing about" at work are gone. Many organizations are moving away from the days of having lunch and chatting. You still need to be able to see how your brand is perceived, how your marketing campaigns are performing, and if your messaging is reaching your target audience. You must also know if there is anything negative happening. This can be done instantly. A social listening agency must be able to understand all of this. SOCIALHOSE.IO can be that social listening agency. -
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Mention
Mention
$29.00/month Mention helps you find influencers, track social mentions and analyze competitors to generate leads. Mention is a social media monitoring tool that allows you to manage your brand and monitor competitors. It collects filtered and organized information from social media and the web. Our dashboard is simple and user-friendly. You can listen, engage and analyze real-time alerts and receive live updates about your brand on the web and on social networking sites. Mention is able to monitor billions in sources in over 40 languages and help you make better business decisions. -
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Glystn
Glystn
Your AI-powered engine for community. Gain deep insights, amplify communication, and increase audience value in a way you've never seen before. No more jumping from dashboard to dashboard, keeping up with messages, comments, and notifications. Glystn listens to all platforms, giving you insights. You can read and respond messages in one place. Glystn uses AI/ML technology to surface topics and conversations hidden in comments and threads. This keeps you up-to-date with your community, no matter how large it gets. In just a few simple clicks, you can launch automated or mass comment replies, Discord invitations, AMAs and polls. You can also target the right groups in your community and engage them in the right conversations. Glystn was built by people with a passion for creators and online communities. We've worked with creators over the years to learn and help them grow so that we could build a product that works for their needs. -
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Inteliwise
Inteliwise
We are a leading company in the age of intelligent automation. We power top brands with AI, Omni-channel tools, and conversational service and commerce. We are a Conversational Artificial company that delivers smart chatbots, voicebots and video collaboration software for over 150 brands. -
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BrandMentions
BrandMentions
$49 per monthWe search every corner of the internet for relevant mentions about any topic. Engage with your customers and key influencers in your niche to increase brand exposure and gain valuable insights about your market. Find out what your customers are interested in and create products that meet their needs. BrandMentions helps you find new customers and places to promote your products. You can protect your reputation in a highly competitive market by being aware of what and who is talking about you. You can monitor everything being said about you and your product on any channel that matters, whether it is social media or the web. BrandMentions keeps your up-to-date with everything that is happening in your market, and any other information related to your company. It sends you real-time alerts right to your inbox. -
50
Union Metrics
Union Metrics
$49 per monthSocial intelligence. This tool is for marketing teams. Marketing is art + science. You bring passion and creativity. We provide the data. Union Metrics provides the social marketing intelligence that you need to reach your target audience and grow your business. Union Metrics provides all the analytics a marketing team needs to create a social strategy and support day-to-day execution of social media. To increase your reach, measure and optimize your social media impact. Real-time analysis of industry and brand conversations to identify key content, influencers and brands. To improve performance and to generate beautiful reports for stakeholders, track social campaigns. Analyse competitors' social activity and measure share of voice to stay ahead. Combine powerful queries with historical data to discover audiences, find relevant content and plan campaigns.