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Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Listening4 revolutionizes social listening by leveraging semantic AI to understand the intent and context behind online conversations, allowing users to monitor what truly matters without relying on rigid keyword lists. Simply describe your monitoring goals in natural language, and the AI automatically generates semantic matching queries, ensuring relevant results are delivered while filtering out noise and self-promotion. This innovative method uncovers valuable leads, competitor weaknesses, market sentiment, and emerging stories often missed by traditional tools limited to exact keyword matches. Listening4’s platform supports diverse use cases, including customer lead capture, media monitoring, sales intelligence, and custom developer integrations through APIs and webhooks. It offers flexible pricing plans designed to scale with user needs, featuring AI filtering, daily match limits, and notification options. Professionals from sales directors to journalists praise its ability to increase lead quality and improve story tracking. The tool continuously adapts to evolving language, maintaining relevance over time. Overall, Listening4 empowers organizations to engage smarter with social conversations and gain a competitive edge.

Description

Elevate your customer service by transitioning from traditional social listening tools to advanced AI conversational bots. Stay informed with the latest trends in online listening and data analytics for better insights. Participate actively in conversations that incorporate customer service strategies online. Amplify your customer service approach through multichannel AI automation techniques. Keep a close eye on critical online discussions that impact your brand's reputation. By utilizing an AI-driven online listening and data analysis engine, you can gain meaningful insights that allow you to effectively oversee your brand's image. Consolidate your social media profiles into a single online brand management platform. Interact with both existing and potential customers across various web channels to boost customer satisfaction levels. Transform the customer experience by embracing innovative technology solutions. Enhance your brand communications by incorporating AI conversational bots, ensuring you not only meet but surpass audience expectations. This integration of technology will ultimately foster stronger relationships between your brand and its customers.

API Access

Has API

API Access

Has API

Screenshots View All

No images available

Screenshots View All

Integrations

Facebook
Instagram
LinkedIn
X (Twitter)

Integrations

Facebook
Instagram
LinkedIn
X (Twitter)

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$299 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Listening4

Founded

2025

Country

United States

Website

listening4.com

Vendor Details

Company Name

SentiOne

Founded

2011

Country

Poland

Website

sentione.com

Product Features

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Social Media Monitoring

Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking

Alternatives

Alternatives