Interactions Digital Roots Description

Interactions Digital Roots makes it easy to monitor, measure and engage in social media conversations about your brand using a single platform. Our system uses artificial intelligence to provide highly relevant customer conversations from any source.

Digital Roots uses artificial intelligence to scan through social conversations to find the most relevant posts, which is a departure from traditional social listening and engagement tools. Our tool eliminates the need to manually search so you can spend more time interacting with the right customers. Our tool incorporates natural language processing and machine-learning, so it learns from users and becomes smarter over time.

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Company Details

Company:
Interactions
Year Founded:
2004
Headquarters:
United States
Website:
www.interactions.com/products/social-customer-care/

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Interactions Digital Roots Screenshot 1
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Product Details

Platforms
SaaS
Type of Training
Documentation
Live Online
Customer Support
Phone Support
Online

Interactions Digital Roots Features and Options

Social Media Monitoring Software

Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking

Social Media Management Software

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Interactions Digital Roots Lists