Best ResponseQue Alternatives in 2024
Find the top alternatives to ResponseQue currently available. Compare ratings, reviews, pricing, and features of ResponseQue alternatives in 2024. Slashdot lists the best ResponseQue alternatives on the market that offer competing products that are similar to ResponseQue. Sort through ResponseQue alternatives below to make the best choice for your needs
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3CX
1,083 Ratings3CX is an open-standards, software-based IP PBX that provides complete Unified Communications right out of the box. 3CX is suitable for all industries and sizes. It can provide everything you need, from mobility and status to advanced call center features and more, at a fraction the cost. 3CX is ideal for remote companies and includes mobile apps, video conference, and website live chat. The installation, management, and maintenance of the PBX are so simple that you can easily manage it yourself, on your own appliance, server, or on a cloud-based platform. You can also choose to have it hosted on 3CX for an easy solution. -
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Social Intents
Social Intents
20 RatingsOffer website live chat support from the collaboration tools you already use: Microsoft Teams, Google Workspace, Slack, and Zoom. Build ChatGPT powered AI Chatbots in 1-Click and enable your chatbots when your agents are unavailable. Create WhatsApp, SMS, and Messenger chatbots with the ability to escalate to humans when it makes sense. No need to learn additional software to support customers. Engage potential customers when they need your help, close more deals, and increase online revenue. -
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Userlike
$90.00 per month 94 RatingsUserlike is the leading software for customer messaging and support automation in Germany. The heart of this solution is the Message Center - a central inbox for all messaging channels such as website chat, WhatsApp, Facebook Messenger and more. From here, all messages can be processed with professional features such as message templates, live translations and file sharing. Userlike has a powerful website messenger that companies can integrate into their website. The live chat tool lets your customers choose to either have a conversation at that moment or continue it at a later time - just like their favorite messaging apps. For complex inquiries or product demos, the software gives agents the ability to switch from a chat to a browser-based video call with one click, which also allows for screen sharing. That way, companies can personally guide website visitors throughout the entire buyer journey and strengthen the customer relationship. Self learning chatbots with GTP-4 integration, smart FAQ pages and dynamic contact forms can be integrated via Userlikes AI Automation Hub to automate your customer support. The software is developed and hosted in Germany, making Userlike a GDPR-compliant customer communication solution -
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Broadly
Broadly
Manage and build a strong online reputation that helps you stand out from the competition as an industry leader in your area. Broadly helps local businesses attract and consolidate leads from multiple lead sources including Google, Facebook, Instagram, web chat, and website contact forms. Plus, connect with and serve customers and automatically request reviews on Google, Facebook and other popular review sites - all from one easy-to-use app. Consistently provide the 5-star experience your ideal customers expect with a responsive website, automated web chat that captures up to 2x more leads, streamlined text and email communication, appointment reminders, mobile invoicing, flexible customer financing options and so much more. Our app is accessible from any device, anywhere, and integrates with the tools you already use. You'll enjoy personal onboarding and dedicated, ongoing customer support. Broadly makes it easy for customers to find you, work with you, and rave about you. -
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No matter what, deliver great experiences. It is more important than ever to connect with customers. We can help you with scalable messaging for marketing, sales, and support. Intercom is the #1 Business Messenger for your customers and yourself. Intercom can help you drive growth at all stages of the customer journey. Intercom's chatbots and livechat capture more of your top leads and convert them quickly. With tailored activation and onboarding messages, you can set your customers up for success. Our support solution provides real-time tools and rich insights that will make your customer experience unparalleled.
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LiveHelpNow is changing the game of customer service one support solution at a time. Omnichannel support tools that will make your agents’ jobs easier and strengthen your brand! • A fully integrated customer support suite to meet all of your customer support, contact center, lead generation, and help desk needs. • All-in-one omnichannel capabilities: Live chat, SMS text-to-chat, chatbots, Facebook messenger, email/ticket management, and VoIP call management, yet your team will receive one streamlined communication history. • Tools and features include but aren’t limited to intelligent conversation routing, canned responses, KPI dashboards, contact center analytics, enterprise level reporting, conversion tracking, unified inbox, auto language translation, knowledge base management, automations and triggers, lead generation management, and more. • Thoughtfully designed so you can get the most out of your existing tools. Integrate with your CRM, CMS, knowledge base, social media channels and more. • HIPAA, ADA and PCI compliant and financial grade AES-256 bit encryption • Quick and easy installation. No setup fees or contracts. • Free 30-day trial • Free training and 24/7 support
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Chatra
Chatra
$14 per yearChatbots, live chat, email and social messaging for businesses. Answer questions, solve problems, increase conversions. You can add live chat to your website to communicate with your visitors in real time. Or, you can use messenger mode to reply to messages at your pace. All messages can be managed from one dashboard. Connect your Facebook Business Page and inbox to get rid of switching between browser tabs. A real-time list allows you to monitor visitors who are currently visiting your website. To greet them with a personal message, you can learn their browsing history and where they are located. Chatra will answer questions, clarify concerns, and cross-sell or upsell. We can help you increase the number of orders that you receive and increase your average order value. Bots can be used to collect contact information and other data from visitors, get their consent and boost your marketing efforts. So that visitors can get the answers they seek quickly, you can offer quick options for frequently-asked questions without adding extra work to your team. -
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Live Support
LiveSupport.com
$19 per user per month52% of customers would like to text your support agents. Live Support is a messaging application that helps you to be more accessible, personable, and memorable. Customers have the option to use the texting program on their phone to complete transactions. Agents can easily communicate with clients via their preferred internet browser. This includes Android, iOS, and web-based chats. Customers rank messaging as the best way to communicate with businesses. It's the most used method to communicate with loved ones, friends, or, these days, your business. Live Support makes online messaging easy. It allows you to connect, convert, maintain bonds with any customer, regardless of their device or browser. -
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Give your customer messaging experience a human touch. Live chat can increase customer satisfaction. Crisp is more than a chat software. It unifies all channels of customer service and simplifies customer support. Customers benefit from a shared inbox experience. Our live chat app allows you to respond to all your website visitors with one solution. This will help you to reduce costs and save money. Statistics show that website visitors who are assisted by chat are more likely make a purchase. You can create proactive customer service by sending automated messages using our chat solution. This will convert visitors into customers. CRM software is not about contact management. You might be wrong. Crisp CRM offers more than just a CRM software. Crisp CRM has a number of features that can be used to automate repetitive tasks and help small businesses close more deals. Get more hot leads right into your pipeline.
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Fuse IM
Fuse IM
$15 per monthIt's more than just chat software. Live chat can be installed on your website to instantly engage customers. For a better customer experience, simplify communications using a shared inbox. Every visitor to your website is a potential client. Help them find the information they need. When your team is away, capture leads. It's quicker, easier, and more natural to build relationships with customers by using messaging to improve customer experience and satisfaction. Email and phone communication can help you to break down barriers between customers and you. Live chat makes it easier for customers to provide feedback. Chat with your brand by personalizing the position, colours and office hours. Use prompts to help visitors or guide them in proactive chat. Ask for feedback, help with pricing, or just ask questions right at the right time. -
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Chatstack is the best self-hosted PHP chat software for websites and offers many compelling advantages over other live chat solutions. Chatstack is a self hosted chat application powered by PHP/MySQL. It is easy to install on any website, even for non-technical users. Our user-friendly interface allows you to quickly respond to customers' needs and send messages to them. This will allow you to nurture and build customer relationships. Our online chat software is cost-effective and free from subscriptions. You can customize our live chat widget or popup client window to include your brand logo, colors, and welcome message. You can also edit the template CSS files to create a completely custom design. Chatstack can be installed on all computers in your team using our Windows, Mac, and Linux apps.
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Cue
Cue
$43.67 per monthManage all your customer service from one place. Connect with your customers via WhatsApp, Facebook Messenger, Telegram, email and web chat on your website. Chatbots can help you scale your customer service. Automating customer questions can reduce costs and response time. Turn website visitors into satisfied customers. Contact customers via their preferred channel for sales or support. A complete customer service platform to delight customers and drive sales. From a dedicated inbox, you can respond to customer questions on any channel. Automate the routing of tickets to the correct teams for faster resolution. Message templates can help you save time when answering customer questions. You can see what channels your customers prefer and the issues they are experiencing. You can also measure how well you are serving them. All tickets are assigned to teams and placed in one inbox. This allows you to build profiles and prevent customers from repeating their issues. -
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BirdSeed
BirdSeed
All-in-One Website Sales Center. 12 powerful tools are available, including Live Chat, Testimonials and Meetings, Announcements FAQ, Videos, Call requests, Videos, FAQ, Videos, and more. All of this in one button! Birdseed is the perfect solution for you! Once you understand how many tools are needed to engage more website visitors, Birdseed will be your best choice. Although live chat is powerful, it has its limitations. Many visitors aren’t ready to communicate directly with you yet. They are still gathering information and trying out to determine if you offer the right product or service they need. How do you let prospects know that you are different from other purchase options? Some people don't like live chat. They may feel it is too personal or complicated to type. It is important to be able to make or request a call quickly. -
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Whelp
Whelp
FreeWhelp is an AI-based cloud service that provides faster and more personalized customer support. BPOs, call centers, outbound and inbound sales teams for airlines, healthcare, education and banking. All channels can be reached from one screen. Provide personalized support. Establish lasting customer relationships. Our chatbot can automate the capture of customer information when you aren't online. Use live chat to connect with valuable leads via your website. Engage in meaningful conversations in real-time with customers to increase loyalty. You can pick up where the customer left off, no need to repeat or recap. Your customers can access outstanding service wherever they are: voice, chat, SMS, email, and WhatsApp all from one screen. No plug-ins or add-ons are required. Your customers will be helped quickly by personalized and prompt support -
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CCIChat
Cyber Cast International
Convert any visitor to a loyal customer CCIChat is a free live chat for websites. Your website visitors can now communicate with your customer service team. This tool empowers your sales team to convert more visitors into customers. The CCIChat Agent Dashboard gives you a complete view of your website visitors and triggers automation to contact your visitor, generating new leads with every interaction. Our messaging system allows you to provide live support for your website visitors and generate leads and sales. CCIChat is designed to increase productivity. It provides quick chat communication and intuitive visitor tracking tools, which allow you to be more efficient. CCIChat offers multiple communication channels, including screen sharing, audio calls, and video calls. -
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Live chat software for the best customer interactions You can instantly reach your customers via web, mobile, or social chat and messaging. Businesses should be available wherever their customers are, especially when they need assistance. Customers have turned to live chat and messaging to request services in the last year. Live chat allows you to reach customers wherever they are most comfortable. Customers who feel more at ease are more likely to purchase more and stay loyal. However, live chat is more than just about customer preferences.
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Formilla.com
Formilla.com
You can see your website traffic live, and where your visitors are located. You can see which pages they have visited, how long they have been on your site, as well as what browser and operating system they are using. High-targeted automatic email and in app messaging. Our super-simple email messaging keeps customers coming back. Set up a Helper Chat Bot™ to dramatically reduce support time. This bot automatically responds with AI to common visitor questions. Display custom messages to your website visitors automatically in many powerful scenarios. You can quickly access your saved replies by using keyboard shortcuts. You can transfer a chat in just two clicks and add a private note to your teammate. -
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LINK Messaging
LINK Mobility
Messenger Marketing: Mobile customer communication Chatbots. Messaging. We send your messages directly to the smartphone of your target audience. Multichannel messaging is our specialty. Communication is essential. We specialize in solutions that allow our partners to communicate with customers, fans and employees as well as applicants and other interested parties. The smartphone is the best device for this task. NEW: Multichannel live chat to support customer service. Live chat support can be provided via your customers' preferred channels. Live chat is great for: Customer support and Conversational Commerce, Conversational marketing, Presales customer engagement, up- and cross-selling. Crisis communication via the cell phone Send SMS alerts and warnings for customers or employees. More information about crisis communication via SMS. Alerts and warnings. Passwords, mTAN Appointments, and Reminders. Mobile coupons and individual deals. Reservations -
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Gesprek
Gesprek
$119 per monthTake your social commerce to the next step. Gesprek is a conversational-marketing tool that will transform your social media and messaging channels into a well-oiled selling machine. Sell smarter and collaborate faster Gesprek is a messaging platform that enables you to capture, qualify, and convert leads into loyal customers. Live chat helps you close more deals. Get instant support via automation to activate and retain customers. Gesprek provides everything you need for a human touch to your customer experience. Gesprek allows your customer engagement and sales teams to respond to messages on multiple platforms. Engage customers on their preferred channel, such as Facebook Messenger, WhatsApp Messenger, WeChat SMS, WeChat or SMS. You can also email or visit your website. Gesprek allows you to manage your customers seamlessly and qualify leads all in one easy-to read and user-friendly dashboard. -
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IMsupporting
IMsupporting
$2.50 per monthSign up quickly and then add some JavaScript to your HTML section. The chat widget will work instantly. We also offer plugins for most popular CMS tools. It's now easier than ever to use live chat. Adding live chat to your website will instantly increase sales and customer satisfaction. IMsupporting allows website visitors to chat with support staff or sales personnel via a chat platform. Our 100% web-based software allows you to add a chat support feature to your website. This will allow you to instantly start communicating with your visitors in real-time. Support multiple customers at once through an affordable communication platform to lower your average interaction cost per client. Reduce the strain on traditional phone support systems and make your staff more efficient. -
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Live Assist for Microsoft Dynamics 365
Communication Business Avenue
$49 per monthOur secure co-browsing service allows you to interact with customers and have an audio & visual conversation right from your website. It's never been easier to increase customer satisfaction. You can use co-browsing to show your customers how to navigate your website or app, make a purchase and help them fill out forms. Users don't need to install plugins or other software. We now offer Messaging, a new type for engagement, in conjunction with LivePerson. This allows Live Chat to be more flexible and takes Live Chat to the next level. We have integrated popular 3rd-party channels such as Twilio SMS and Facebook Messenger, Instagram, Twitter. WhatsApp, Apple Business Chat, and more. Agents can now receive these Messaging engagements directly within Dynamics 365! -
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Enchant
Senvee
$15 per user per monthImproved communication with customers Our customer-centric products allow you to provide personalized support. Live chat, knowledge websites, shared inboxes and knowledge websites. All in one intuitive platform. All for teams of any size. We believe that the secret to the most loved companies is the customer at the center of everything they do. The shared inbox allows for powerful collaboration between your team and your customers, but feels exactly like email to them. It makes it easy for any member of your team to manage FAQs or knowledge base content. So customers can help themselves. Enchant Messenger is just one click away. Chat, knowledge base and contact form. All in one place. You can get valuable insights that help you identify trends, improve your team performance, and increase customer happiness. Your team can become a happiness machine. Easy setup, free for 30 days! -
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Umnico
Umnico
$7 per monthThe ultimate omnichannel message solution that combines 25 business messengers, social media, and other platforms in one chat center. It also provides a customer relationship management system powered by automation so you can boost your sales and customer support performance using the same resources. -
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OneChat
OneHash
$27 per monthOneChat is an omnichannel customer service tool. One can integrate it to their website and offer real-time support to their customers. Shared Inbox allows businesses to manage all communication activities from one platform. Interactive Chatbots makes it easy to have smooth conversations with your potential leads. It can be integrated with websites, WhatsApp, Slack and Facebook Messenger, email accounts, API's, and many other services. All this is possible for as low as $27 per month. You can reach us via our chat support portal if you have any questions. -
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Engage
Engage
$50 per monthSend personalized messages, create automated workflows, support customers via SMS, website banners and live chat and more. Connect user data to services such as PostHog Segment, Twilio, Make, RudderStack and Stripe. Our APIs and SDKs allow you to track events and attributes wherever your customers may be. View the journey of your users and their attributes. Create dynamic segments based upon their attributes, campaigns they have performed or not performed, and much more. Put your engagements on autopilot. Trigger dynamic workflows for targeted customer engagement during onboarding, activation and retention. Segmentation allows you to automatically group your customers by their attributes, actions, and events. Send targeted campaigns to Segments, or use them to trigger workflows and campaigns dynamically across email, SMS and push notifications. -
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The Chat Shop
The Chat Shop
Real-time customer engagement via chatbots and human chatbots gives you a competitive edge. We target visitors who are likely to convert but don't need any assistance. We track and analyze behavior to determine the best time and message to engage in a thoughtful conversation. Our live chat team, based in the UK/US, is your source for product and service experts. We remove friction from your sales funnel using AI chatbots. We bring a new competitive advantage to your business and deliver previously untapped returns 24/7. Your website can increase the quality and quantity of leads. Native-English chat allows you to engage, qualify, and convert. Our unique live chat approach allows you to increase revenue and provide a superior native-English customer experience. Create the perfect mix of human chat and AI assistance to improve the customer experience on your website. -
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IntelliTicks
IntelliTicks Technologies
$25.00/month IntelliTicks combines the intelligence of AI and Human to create personalized conversations that convert visitors into qualified leads. IntelliTicks engages users with personalized sales pitches by using proactive triggers that are based on current page, time, location, device, source, referrer, and other factors. IntelliTicks uses interactive engagement to collect lead information during conversations and use it to personalize the conversation - an engaging, non-boring way to capture data. It can interpret the intent of a user’s query and respond accordingly. This will allow you to automate responses to repeated questions your prospects ask. It uses the user's journey to identify HOT leads and connects with your top Sales Reps in real-time. This ensures that your HOT leads are immediately contacted while they are browsing your website and making decisions about your products. -
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eBanqo
eBanqo
You can use an AI-chatbot for answering questions. This will reduce the workload of your support team and increase your response time. Live chat services can be extended beyond your website. Chat with customers via multiple messaging apps in real-time, making customer support easier than ever. Customers can self-serve, buy goods and services, and resolve problems on their own without having to contact you. You can send one-off messages, such as announcements, updates, and offers to multiple messaging apps. Use our powerful targeting tools to send messages that are likely to convert to customer groups. In minutes, you can set up your chatbot and connect to your messaging channels. Our platform is intuitive and easy to use. You can add unlimited questions and answers to our Knowledge base. This allows you to automate repetitive and simple questions. Connect eBanqo Messenger to your existing backend systems, such as CRM, help desks, and email, and get the answers you need. -
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Chatim
Chatim
Chatim live chat can be a powerful tool to boost customer satisfaction, increase conversions, and gain valuable insights into the behavior of customers. Chatim can handle basic customer service inquiries, including answering frequently asked questions and providing information about products or services. Your human customer service staff can handle more complex issues or those of higher priority. Chatim is free. Features: 1. Live Chat Live chat can be a powerful tool for increasing conversions and customer satisfaction. 2. Chatbot Automate 24/7 chatbots to automate sales and customer service on your website. 3. You can also read about the advantages of using Get instant access to vital data about your customers' behaviors and preferences. 4. Chatim CRM Integrate live chat into the Chatim CRM to increase lead generation and sales. -
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HelpCrunch
HelpCrunch
$12 per user per month 1 RatingLive chat with customers and visitors now. The most customizable widget allows you to convert more leads, drive sales, and provide faster customer service. Your website will instantly increase visitor to lead conversions. All you need is a modern web chat with automated greeting messages. You can pre-qualify leads by automatically collecting their contact information and messages. You can reply immediately or when your team is online. HelpCrunch Live chat has Help Desk features that will help you increase your support team's productivity. One support agent can simultaneously manage up to five chats with customers. You can localize your chat widget to different markets, change its button style, wallpapers and more - it will fit your brand perfectly. Pre-made answers to common questions will help you respond faster. Never miss a word. -
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We are psyched to announce the quirkiest penguin from the chatbot maker’s family… And drumroll 🥁 Ta-da! BotPenguin! BotPenguin ensures that you engage your customers and visitors anywhere, anytime with that awesome live chat, godly 60+ no-code integrations and a mighty unified inbox to access all chats. Build stronger customer relationships on every touch point with an omnichannel chatbot that can carry conversations in your brand’s voice. Supercharge the AI bot into an omniscient helper! By harnessing the magic of web scraping, URL sleuthing, and FAQ file uploads, along with the wisdom from past conversations. You can create an assistant that's not just smart but practically clairvoyant! These AI chatbots can provide conversational experience to your customers on WhatsApp, Facebook, Instagram, Telegram, Websites, or Mobile Apps.It is a virtual assistant trained on your data to generate leads like a pro, support your customers and schedule appointments at ease. Strike the right cord at right time with laser-focused marketing automation through drip & broadcasts and bulk message campaigns.
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Helpmonks
Helpmonks
$9 per monthOur team collaboration tool will save you time and money. Our team collaboration tool enables you to create a unified shared mailbox, customer management, livechat, email marketing tools, as well as marketing automation tools. This will help your business succeed. Our team email management tools make it easy for your entire business to be on the same page. This will increase productivity and help you get your team on the same page. Collaborate in your shared inbox. You can delegate emails and add private notes for your team and yourself to email messages. Collision detection prevents duplicate responses to customer messages. Helpmonks goes beyond a team email inbox. Helpmonks offers advanced contact management and a complete customer conversation record. To increase sales and business growth, you can also add our live chat tool to your email marketing platform and email marketing platform. Our email automation tool allows you to reach more customers, nurture leads, build customer loyalty, and increase customer satisfaction. With the Helpmonks marketing automation tool, you can easily send an email drip campaign based upon your customer's behavior. -
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Chatroll
Chatroll
$19 per monthChatroll™, gives you the power and control to grab your audience's attention, create engaging experiences, and achieve your goals. Your event can be created in five minutes or less. Chatroll allows you to create your own event page or embed Chatroll into your existing website or mobile app. Chatroll™, the trusted platform for live chat events, including webinars and Q&As as well as workshops and information sessions. Information overload is a problem for today's audience. People are more blind to static content and traditional ads than ever before. How can you cut through the noise to truly connect with people? We crave authenticity, authenticity, and intimacy in a world filled with generic messages. We want experiences. Chatroll™, the original chat platform, is trusted by brands and entrepreneurs to create engaging live experiences. Chatroll combines the power of video and live chat to give you the tools you need for creating experiences that capture the attention of your audience, build trust, engage and succeed. -
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Online Live Chat
Online Live Chat
$4.99 per monthIt is simple to sign up for our live chat software. Simply visit our sign-up page to create your login information. We are so confident that you will love our help desk software that we will give you 30 days of your first month free! You will receive a small javascript code that you can place on your website to display the live chat widget. The javascript must be placed on every page where mobile chat is to be available. You can personalize the details of our live chat software according to your business. You can change your office hours and add other users. There's nothing worse than being in urgent need of assistance and having to wait days for a response. Our help desk software will give customers instant access to the live support they require via live chat. Live chats will make your clients happy. -
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‘nflow
'nuffsaid
Do your actual work. Smart space for all your work apps. 'nflow allows you to take back control and saves 2 hours per day. The average knowledge worker spends 4.1 hours per day on email. If you are a Slack user, that's 70 messages per day. The rest are not included. 'nuffsaid integrates all your email, chats, Salesforce, LinkedIn and SMS into a single customizable view. Your AI assistant prioritizes your emails, chats, meetings, tasks, and other tasks automatically. It also eliminates tedious activities such as data entry. You can no longer switch between your task list and email. You can drag and drop messages or tasks into your calendar and then back to your email with 'nuffsaid. No longer are there separate task lists. Convert messages and meetings into tasks and receive auto-alerts when tasks have been due. Are you unable to recall the location of a conversation? You can quickly find all messages, attachments and tasks across all your tools with one search engine. -
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ChatKlink
Klink
Live Chat allows you to talk to your website visitors. Unified Communications: Features that make your life easier Multiple channels such as WebSite, Facebook, Twitter can be answered in unified inboxes. Quick Reply. Quick Reply. Simplified reporting. Simplified Reporting. You can close deals directly in the solution. You can make more sales by leveraging real-time conversations. The solution can even collect data offline so you can contact them later. Productive Dashboard. Our dashboard was created to increase productivity for your agents. You can create as many agents you like during the pandemic. There are no restrictions. Integrations Integrate with whatever you need! ChatKlink provides integrations as well as API and Webhooks to allow you to connect to whatever you need. -
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ReadyChat
Elm Street Technology
$199 per monthReadyChat is the most efficient and convenient way to convert website visitors into leads or appointments. Our Live Chat software monitors website traffic and determines the best time to chat with them. This gives our agents the best chance of turning every interaction into a sale. We work closely with you to ensure that the right message is being sent to your visitors. We personalize your chat window and script to reflect you. Our intelligent chat algorithm can determine when to engage site visitors. Engaging visitors at the right moment increases their chances of becoming qualified leads. Our agents are trained in qualifying leads, capturing complete contact information, then immediately sending it to your team. We take care of all the details so you can concentrate on closing. ReadyChat can increase your lead volume by up to 40% and our leads are known for closing 3X more than the industry average. -
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OBI Engage
OBI4wan
Excellent customer engagement, online service and social media management. OBI Engage is social media, messaging apps and reviews all in one. You can be sure of loyal customers and happy customers by providing personal and direct customer service via social media, review sites, messaging apps, and live chat. OBI Engage allows you to manage all online conversations from a single platform. You can also include intelligent chatbots into your service process for greater efficiency. Smart workflows, case management, and integrations with third-party systems allow you to provide the best service. The integrated monitoring tool allows you to stay on top of company news and respond quickly to mentions. Use the content calendar to plan, publish and schedule posts across social media channels. You can also track the impact and reach of campaigns using integrated social analytics and reporting. -
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Superchat
Superchat
€79 per monthReach all your customers via all channels, get more ratings, and communicate quickly and easily. All this via one platform. The old contact form is no longer relevant. Superchat webchat allows you to establish a direct line with your customers. Your website makes it easy for potential customers and clients to reach you. Reviews are a great way to build trust in your business. Superchat allows you to remind your customers to rate you by text - all from one email. Our servers are in Frankfurt and the software itself was developed in Berlin. Our team is available 24/7 and will be there to assist you throughout the implementation and beyond. Your data is secure. Our servers are protected multiple times with encryption and backups are made frequently. -
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onWebChat
onWebChat
$5 per user per monthOnWebChat's live chat service is used by thousands of companies to support customers and increase sales. OnWebChat makes it easy to select your colors from a large palette and choose the one that best suits your brand. To make your chat more user-friendly, add photos to each user. You can make your chat window appear in any language that you choose. Sometimes a customer is unable to choose the product he requires because he lacks technical knowledge. Live chat can help you find the right product for your customer. Cross-selling and product suggestion are two of the strategies that made Amazon the largest online retailer. This strategy is highly effective. You can suggest products to your customers that match their interests. -
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Ninchat
Ninchat
Your customers will appreciate your help whenever and wherever they need it. Integrate the customer service chat into your website, mobile website, applications, and Facebook page. Use the same tool that you use to provide customer service to communicate with your colleagues. Chat privately with your colleagues in group chats. Team chat with alerts speeds up agent response time, transfers silent knowledge, and increases team efficiency. Ninchat customer support includes powerful admin tools and advanced statistics. You can track customer activity, ratings, waiting times, chat transcripts, and much more. You can choose the theme, colors, languages, greeting messages, and authentication method that you prefer. Ninchat can be customized to your requirements. Customer loyalty and experience can be improved. Instead of waiting for email replies, give your customers help when they need it. Live customer service can be integrated directly into your sales process to increase sales and decrease lost sales. -
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HubSpot Service Hub
HubSpot
$50 per user per month 2 RatingsSoftware that improves customer service efficiency and organization. Service Hub allows you to provide better customer service immediately. Service Hub™, has everything you need to delight customers on a large scale. They will have an exceptional experience with your company and help them to help others. This will help you build a loyal customer base that will continue to support your business. Provide organized customer service that provides complete and efficient answers. Customers don't care much about the company's internal structure. They want help. If your teams are not connected, it can cause friction and confusion for customers. Service Hub™ allows you to create a seamless customer experience. The Conversations inbox brings together all your communication channels, including email inboxes and forms, live chat, Facebook messenger, and Facebook messenger. -
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ChatrHub
Chatr
$16 per monthEasy, yet powerful, omnichannel solutions that engage customers quickly and efficiently. Companies with thousands of agents can have great experiences. Two-person support teams can also be provided. One contact center platform allows you to communicate with customers. ChatrHub allows employees to communicate with customers via voice, chat, email, text, and social built on AI. It offers voice, chat and text as well as email and SMS. Easy-to-use IVR, chat, email, SMS and chat allow you to achieve your customer service goals. Your customers and agents will receive instantaneous answers. Give them the right answer the first time, every time. You can use templates to reply to common emails, SMSs, chats, and social messages. AI chat allows you to schedule appointments, generate leads, promote your business, and even set up appointments. You can connect to any of our APIs or create custom webhooks to give your customers and employees the information they need right away. -
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The future of customer communications. Intelligent customer communication center for live and automatic interactions. Your customers should be at the forefront. Customers can communicate with you whenever and wherever they want. Each customer is welcome. CommBox's powerful platform allows you to increase your availability and offer customers AI-powered, automated customer services. CommBox's state-of-the-art lead generation and sales tools will help you convert more leads into customers quickly. All customer communications can be handled by one robust omnichannel platform powered with AI. Your customers can have an omnichannel experience through any channel they choose, including WhatsApp, SMS, chat and social media. All communications are managed efficiently through one smart mailbox.
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ItsAlive
ItsAlive
$19 per monthItsAlive allows brands to quickly build chatbots and services that will make them stand out. Chatbots allow you to connect with your audience and encourage conversations in Facebook Messenger. Chatbots allow you to automate common questions and connect people to a person when needed using Facebook Inbox and other platforms. It doesn't make sense to have a chatbot that can't adapt to your needs. There are solutions for all your communication problems. You choose the options. Use our intuitive interface to create your bot. No coding knowledge required. Your bot can be published in just a few clicks Add all the content. Drag and drop conditions. Keep your decision trees organized using folders. In seconds, you can deploy your chatbot to one or more Facebook pages. It is possible to test it live and then duplicate it. Translate it. It can be shared. Follow KPI's to see how your chatbot performs. Get great insights into your audience. -
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Shopify Inbox
Shopify
Chat is the best way to convert browsers into buyers. Shopify Inbox allows you to manage customer conversations, create automated messaging, and gain insights to help you focus on chats that convert. Shopify Inbox can be added for free. You can customize online store chats, save responses, and much more right from your admin. You can easily communicate with customers and manage conversations from your mobile app or web. You can use metrics in your admin for insight into chat performance so you can plan for growth. Chat with customers online to get insight into what they have in their cart. Chat with customers to share discount codes and close sales. Automatic chat classification can help you identify conversations that could lead to a sale. Make FAQs to help customers find answers to their most common questions about your shipping details, return policy, and other information. To help customers quickly, keep your brand consistent and use saved responses shortcuts. -
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Olark Live Chat, a web-based chat application that allows businesses to interact with customers via their website, is called Olark Live Chat. This solution provides the easiest way for customers to interact with businesses while they are browsing the website. It uses customer relationship management (CRM), eCommerce and Help Desk platforms to provide powerful customer insights. The key features include team management, searchable transcripts and real-time reporting. Olark Live Chat offers chat monitoring, targeted chat and analytics within a suite.
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LiveSupporti
LiveSupporti.com
$5 per monthLiveSupporti, a vital live chat service, connects your website to your clients and allows you to chat with your website visitors. It is easy to integrate LiveSupporti. Simply add one line to your website with your code snippet and you can start chatting with customers. You can receive offline messages from clients while you're away or start an email conversation right from your dashboard. All live chat messages are protected by SSL encryption. When a new message arrives, you will receive sound and visual notifications. You can see exactly where your chat requests come from. You can choose the colors and design the live chat widget to fit best on your website. This does not require any coding skills. This can be done easily via the chat settings page of your live support account. -
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Rake
Rake
$4/month/ user Rake replaces LiveChat, and other similar chat apps on the internet. Rake replaces Slack, and other similar work messaging apps. Rake is an infinitely searchable, connected chat and messaging platform. Rake is omnichannel-first to allow you to connect with everyone. Live chat on your website can increase lead conversion by as much as 4x according to studies. Rake's customizable chat widgets are easy to implement on your websites and landing pages. They require minimal javascript and don't slow down website load or performance. Plugins are available to most popular CMS and eCommerce platforms. Live visitors to your website can be viewed. This includes visitor geo-location, session duration, page viewed, page viewed, and other useful statistics. When the time is right, create a custom invitation for chat. -
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Dashly
Dashly
$19.00/month/ user The Dashly platform allows SaaS companies to improve communication with customers. Convert website traffic at every stage of the funnel. Reactivate inactive users using live chat, bots and targeted messages. Unlimited number of seats available for each plan