• Name: Anonymous (Verified)
    Job Title: Manager
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    What a great program!

    Date: Dec 07 2023

    Summary: This is an amazing and clear program to use for management! Highly recommended. This has made my life so much simpler!

    Positive: Easy and organized program that allows you to work with ease. Best features, as well as great rent collections.

    Negative: Nope, I love everything about it! So clear and simple.

    Read More...
    Rent Manager Company Response
    Date: Dec 11 2023
    Thank you for your review!
  • Name: Ashley V.
    Job Title: District Manager
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Favorite one stop shop!

    Date: Nov 24 2023

    Summary: Overall, I love this product! It makes managing properties across 3 states so efficient! I love that we can customize this product to be even more beneficial to our company!

    Positive: I love that this product is so user friendly & the customer support is AMAZING! I have contact customer support for several questions & they are always quick to assist!

    Negative: I don't like that I still have to use the desktop version for some items.

    Read More...
    Rent Manager Company Response
    Date: Nov 29 2023
    Thank you for your review! We are continuously adding new features within Rent Manager Express. If there is a particular feature you are looking for, please reach out to your sales representative.
  • Name: Anonymous (Verified)
    Job Title: Owner
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: User, Administrator
    Organization Size: 1 - 25
    Features
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Best property management software!

    Date: Nov 16 2023

    Summary: Not too bad to use once you are familiar with where everything is. Definitely needs to be hosted locally though.

    Positive: Makes it easy to manage all properties in one place and accept online and cash payments from tenants.

    Negative: Horribly outdated interface and remote connection.

    Read More...
    Rent Manager Company Response
    Date: Nov 17 2023
    Thank you for your review! We recommend checking out Rent Manager Express, the browser-based version of our software. It is included with your current Rent Manager subscription. Please reach out to your sales representative and they will help you with the login credentials.
  • Name: Yanling Z.
    Job Title: Accountant
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great Experience

    Date: Nov 01 2023

    Summary: Rent Manager is a comprehensive property management software solution that offers a wide range of features to help landlords and property managers streamline their operations. It is a cloud-based software, so it can be accessed from anywhere with an internet connection.

    Positive: Rent Manager Software Pro provides a wide range of accounting and reporting features, including online payments, rent tracking, expense management, and customizable reports. This helps property managers to stay on top of their finances and make informed decisions about their businesses.

    Negative: Rent Manager software can be expensive, especially for small businesses.

    Read More...
    Rent Manager Company Response
    Date: Nov 02 2023
    Thank you for your review!
  • Name: Jorge G.
    Job Title: President
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Just Amazing!!

    Date: Oct 16 2023

    Summary: Great experience from the sales person all the way to the upper management when having issues with text broadcasting. Step by step guidance and according to our specific needs addressed in a very organized way. I am looking forward to ongoing learning of the wonderful tools this program has to offer. Very happy!!

    Positive: This program is the whole package. Nothing needed. A little of learning curve but with excellent implementation experts and organized teaching, it become fun and very rewarding. You will not believe the thing this software offers to both landlords/owners and residents/buyers/tenants. Whomever developed the program really had been in the business and applied the A to Z to make thing fast and easy. One month on and revenue and happiness to everyone did go up!! Thanks RM!!!

    Negative: I loved everything. Implementation access to trainers could improve some. But once you get them with you, their patience and knowledge overtakes!!

    Read More...
    Rent Manager Company Response
    Date: Oct 17 2023
    Thank you for your review!
  • Name: Anonymous (Verified)
    Job Title: Office Manager
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Powerful system!

    Date: Oct 12 2023

    Summary: We know that Rent Manager will grow with us as our company expands. Support professionals are courteous and efficient and always solve our issues quickly. This means less time lost doing the work we need to do to keep our tenants and owners happy!

    Positive: Rent Manager has so many capabilities that we can use to grow our business. Customer support is prompt and professional.

    Negative: More app integrations that mirror functionality in the system. Particularly in asset management.

    Read More...
    Rent Manager Company Response
    Date: Oct 16 2023
    Thanks for your review!
  • Name: Anonymous (Verified)
    Job Title: Technical Operations Director
    Length of product use: 1-2 Years
    Used How Often?: Weekly
    Role: User, Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Absolutely amazing product

    Date: Oct 03 2023

    Summary: The customer service is outstanding and they continue creating and improving functions and tools. its such a powerful product and it integrates with a handful of other things.

    Positive: It has all the tools we need and most all work as well as we need. it gives residents, owners, and staff access for all the things they need to see and organizes everything well.

    Negative: There is access through internet web browsers and it is already good but i would like it to be even better and have more functionality. that way i could do even more away from a desktop computer and on a tablet or even phone instead.

    Read More...
    Rent Manager Company Response
    Date: Oct 03 2023
    Thank you for your review! We are constantly adding more functionality to Rent Manager Express, the browser version of Rent Manager. We recommend checking out our monthly release notes for these updates or please reach out to your sales representative for assistance.
  • Name: Michael H.
    Job Title: Administrator Property Manager
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User, Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Problem solved quickly

    Date: Sep 21 2023

    Summary: Always a good customer experience - Customer service is always willing to help until you understand the issues to solve.

    Positive: Sania always there to help - and the Customer team gets it done - The problem was solved in 5 minutes - It was knowing were to go to delete a bill in pay bills.

    Negative: Nothing to report - really no negative experience regarding the billing function.

    Read More...
    Rent Manager Company Response
    Date: Sep 22 2023
    Thanks for your review!
  • Name: Lyn R.
    Job Title: Property Manager
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Best for small or large companies!

    Date: Aug 25 2023

    Summary: Still best for the money! David W was amazing and very helpful! If he didn't know, he would find out!

    Positive: Ease of use, cost, customer service, simple yet effective, dedicated onboarding help built in; David W is the best!

    Negative: Payment processors... need more options for larger rent payments.

    Read More...
    Rent Manager Company Response
    Date: Aug 28 2023
    Thanks for your review! If there are any payment processors you'd like us to look into integrating with, please let our Integrations team know via this form: https://www.rentmanager.com/refer-an-integration/
  • Name: Anonymous (Verified)
    Job Title: Property Manager
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Rent Manager is user friendly and very helpful tool

    Date: Aug 22 2023

    Summary: I would say that the program is designed to be user friendly and easy to operate. Has a lot features and options that can save you so much time and energy.

    Would definitely suggest to anyone in management companies, especially people with multiple properties.

    Positive: I definitely liked the features Rent Manager has to help me work more efficiently and spend less time on tasks that can be done automatically with Rent Manager’s automation features.

    Negative: So far I am very happy with program. I am exploring all the new features and trying to get all the benefits of the program so I can have more time to spend with my family and friends.

    Read More...
    Rent Manager Company Response
    Date: Aug 24 2023
    Thank you for your review!
  • Name: Trisha J.
    Job Title: Office Manager
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Rent Manager

    Date: Aug 18 2023

    Summary: I have used QuickBooks in the past and this is actually easier to use. Everything and more at my fingertips.

    Positive: Easy to use. Have a question? call the support line, they answer fast and now all the right answers.

    Negative: I don't have any cons yet, but I'm still learning.

    Read More...
    Rent Manager Company Response
    Date: Aug 21 2023
    Thanks for your review!
  • Name: Anonymous (Verified)
    Job Title: President
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User, Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Rent Manager does it all

    Date: Aug 14 2023

    Summary: I am very happy with the management program and the more I learn what it has to offer the more I'm impressed about how much went into the development of this product. Great job!!

    Positive: Rent manager is an all-in-one real estate management software program that really makes our day-to-day management, much easier, organized, and effective. At one point I switched to a competitors software because it seemed like the add on services would be a real plus for me. After using the other system for about 4 months I found that could not do what Rent Manager was able to do. Rent Manager is excellent with customer support and has an abundant amount of capabilities and accessibilities in their product.

    Negative: When purchasing additional training help the expiration date to use it should be longer.

    Read More...
    Rent Manager Company Response
    Date: Aug 21 2023
    Thank you for your review!
  • Name: Anonymous (Verified)
    Job Title: Community Manager
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    The BEST Property Management Software

    Date: Aug 08 2023

    Summary: I enjoy working with Rent Manager very much. I have worked with a lot of management software over the past 25 plus years and I find Rent Manager the most user friendly.

    Positive: Very user friendly. Customer service is quick and knowledgeable. Alway resolve the issue and I am back to work in no time.

    Negative: I don't have any cons to note. Maybe some work on the email/text blast.

    Read More...
    Rent Manager Company Response
    Date: Aug 09 2023
    Thanks for your review!
  • Name: Anonymous (Verified)
    Job Title: Administrator
    Length of product use: 6-12 Months
    Used How Often?: Weekly
    Role: User, Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Highly Recommend

    Date: Aug 06 2023

    Summary: Overall, it’s a great system to have to monitor your rentals. The reports you can run are so much more in depth than most other rental systems. The ease of setting up automatic tasks is invaluable and time saving. I would highly recommend this system.

    Positive: This system is a must-have if you are looking to manage your properties in the most effective and efficient way. You can automate the system to take care of the weekly/monthly/daily tasks so you hardy have to spend your time on them. There are a ton of resources that help you learn and find answers, plus, customer support is always ready to help.

    Negative: It takes a bit to learn the system since it’s so all-encompassing. However, once you learn it, you’ll see that it’ll help you maximize your properties to the max

    Read More...
    Rent Manager Company Response
    Date: Aug 07 2023
    Thank you for your review!
  • Name: Candice D.
    Job Title: Property Manager
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Very thorough program and great customer service

    Date: Jul 14 2023

    Summary: My service rep was very professional and personable. He was very knowledgeable about the program and if he wasn't sure on something he would look into it and explain it during our next training session. Even though it can be overwhelming with how much goes into the program, they offer lots of individual training to go through what specifics you need to make your own property run as smoothly as possible.

    Positive: You can track just about anything you will need for property management. From generating renewals to keeping track of violation around the community, this program is very well rounded.

    Negative: The only con I can think of is that there is so much stuff you can do that is is kind of overwhelming.

    Read More...
    Rent Manager Company Response
    Date: Jul 17 2023
    Thank you for your review!