PromoTix Reviews

Summary: I really love this site. I am going to promote it towards friends and family. This is really great and I appreciate the support team.

Positive: I really loved that I can promote my concert. I want to sell more tickets soon. I will buy pro eventually, but, I will continue free trial for now.

Negative: It is simple on some steps, harder on others. I would really recommend less words more visuality.

Summary: I highly recommend PromoTix for event organisers that are looking for a simple, free solution to handle the ticket sales.

Positive: Both, the website and the phone app, are very intuitive and easy to use. It provides cool features such as adding discount codes, pictures to the tickets and that you can download reports for the events.
Having the chance to scan the QR codes at the entrance and seeing the amount of tickets that still needed to check in, made the start of the event smooth and fast. Furthermore, PromoTix has one of the lowest prices in the market.

Negative: I didn't like that the balance of the event didn't include the costs of Stripe, so that has to be calculated aside (the Net price only discounts the cost of PromoTix). The website doesn't provide the possibility to register other company for digital payments and doesn't provide the cost of Stripe for each transaction in advance, which felt like a hidden cost. On the other hand, adding both costs (Stripe + PromoTix service) still makes it a good option in comparison with other platforms. Still, information connecting both costs can be improved.

Summary: I just published my first live music event and chose to use PromoTix because of the better pricing than competitors as well as the excellent customer service. Getting to speak or message with a human being, and quickly, is not common these days and when you are trusting your business into someone's hands you need that reassurance before committing. PromoTix went over and beyond to ensure I felt comfortable and had all of my questions answered before locking in. The software & website is easy to manage and my ticket purchasers didn't have any problems purchasing tickets nor checking in at the door. Highly recommend.

Positive: - customer service is a human being.
- customer service is fast.
- customer service is friendly.
- customer service cares.
- cheap fees (even better once underway when I realized the cost for stripe's fee was per transaction, not ticket).

Negative: - no cons.

Summary: I needed to create a ticketed event quickly and this site was everything I needed. I'm not the most tech-savvy person, but I was able to figure this site out without any trouble.

Positive: This site was quick and easy to use! Exactly what I was looking for in a pinch. I liked that I could clone my event and make a couple of tweaks as I am doing the same event twice but at different locations.

Negative: I wish I could add photos to my event page. This is a feature a previous event site had and it really helped my clients get a feel for the type of event I'm promoting.

Summary: Overall, I'm happy with PromoTix so far and I have high hopes for the event! Increasing payout should have a hugely positive impact for small and independent gigs.

Positive: Fees are so much less than other platforms. My last event used Eventbrite and the overall fee they took was around 35% which was a massive blow. My current event on PromoTix hasn't happened yet but I'm hopeful that we'll notice the difference. This is extremely important for grassroots music.

Negative: Setting up the event was a bit confusing as you had to manually save every step and these adjustments would disappear when you tried to preview the event. It wasn't a huge issue though.

Summary: I haven’t used the check in yet since our show is in the future so I can’t really give an overall review. Hopefully it will be as smooth as the creation and publishing!

Positive: The program was easy to use and publish my ticket sales. I am notified quickly when a new ticket is sold and they partner with Stripe for easy and prompt money transfer. We are a small venue so getting the most value for our money and not spending high fees for a ticket seller is important to us. I shopped around and Promo Tix had the lowest rate of any that I found. Thanks PromoTix for helping us market our Murder Mystery Show!

Negative: Our show is a small dinner show and for some reason I had a hard time creating a second group of tickets (for those wanting to play a character for the night) with variations so they could choose their meals.

Summary: Gliding through this system effortlessly has been truly delightful. Its user-friendly interface makes it a standout, and I'll gladly recommend it to others.

Positive: I enjoyed every bit of this process, figuring out what worked and didn’t work as well. Able to navigate on the laptop step by step for the best outcome.

Negative: Wasn’t able to do as much as I wanted to or figure it out on my mobile phone.

Summary: I’d say overall it was a positive experience. I imagine I will use this service again for my next ticketed event.

Positive: I’m not too tech savvy, but it was quite easy and straight forward setting up the event. I was able to add all the details of the event including photos.

Negative: Can’t think of anything. I didn't need anything complex for the event.

Summary: Great easy solution for issuing several tickets without having to download and email them separately.

Positive: This has been amazing for us to issue tickets fairly straight forward to use the team loved how quickly and easily they could manage the guest list.

Negative: Would be more useful for us if we could place more T&Cs on the ticket it self and customise the ticket to show our logo.

Summary: Fabulous? Convenient and handy. The steps are simple and easy to follow. I love PromoTix for all my business needs.

Positive: Easy and Convenient. It's really easy and quick to use and set up I love it, perfect for businesses like mine.

Negative: None so far there really isn't anything I could fault.

Summary: I love the fact that I'v always wanted to do an event and now its all possible. It is soooo user friendly. I will definitely recommend to other users.

Positive: I love just how easy everything was to set up. I checked it against other websites and this one is the best by far. It is soooo user friendly. I will definitely recommend to other users.

Negative: I have no issues so far. I checked it against other websites and this one is the best by far.

Summary: It's a good experience and a good opportunity for people who can't get out and do booking or for promoters.

Positive: So far looking good advertising wise and the opportunity to showcase myself in a show online without having to worry about booking a space.

Negative: People have to pay to see you but in the end it's worth it because it's nowhere near like a real loud show ticket.

Summary: Fabulous! Easy to use, it was recommended on google as the number one site for free tickets, and it delivered.

Positive: The site was super easy to use, I had it all setup in 15 minutes. The suggestions on the site were incredibly helpful. Up and running and selling free tickets for free! Unbelievable! My cheer squad has never thrown an expo before and this made it so easy!

Negative: Nothing. The site is was easy to use. Only suggestion would be to change the images sizes so that they take up more of the landing page.

Summary: Absolutely amazing! Again, the staff is highly trained and very professional. World class organization.

Positive: PromoTix is absolutely fabulous. The staff is well trained, very professional, and will take the time to answer all your questions, and make you event planning easy. I highly recommend them to anyone who is doing a major event!

Negative: None to speak of. I cannot think of anything that is unprofessional.

Summary: Certainly, here's an overall review of PromoTix:

PromoTix is a versatile and user-friendly event management and ticketing platform that has several notable strengths. Its cost-effectiveness sets it apart, making it a prime choice for events with budget constraints. The platform offers a straightforward and intuitive interface that even users with limited technical knowledge can navigate with ease. The ability to customize event pages, branding, and promotions allows event organizers to maintain a unique and personalized look and feel for their events.

Positive: User-Friendly Interface: PromoTix offers a user-friendly interface that makes it easy for event organizers to create and manage events. Even those with limited technical knowledge can navigate the platform with ease.

Cost-Effective: One of the standout advantages of PromoTix is its cost-effectiveness. It provides a ticketing and event management solution without expensive service fees or commissions, making it an excellent choice for events with tight budgets.

Customization Options: PromoTix offers a range of customization options, allowing event organizers to tailor ticketing pages, branding, and promotions to their specific needs. This flexibility is ideal for businesses and event planners who want to maintain a unique brand identity.

Comprehensive Marketing Tools: The platform includes a suite of marketing tools to help organizers promote their events effectively. Features such as email marketing, social media integration, and data analytics contribute to the success of events.

Responsive Customer Support: PromoTix provides responsive customer support to assist event organizers with any issues or questions they may encounter. This level of support can be invaluable when dealing with the complexities of event planning.

Negative: Limited Advanced Features: While PromoTix is a fantastic choice for smaller to mid-sized events, it may lack some advanced features that larger, more complex events require. Event organizers with intricate needs might find the platform limiting in terms of customization and integration options.

Limited Reporting Features: The reporting and analytics features in PromoTix, while functional, may not be as robust as those offered by more specialized event management software. Users seeking in-depth insights may need to export data to external tools for further analysis.

Internet Reliance: As with most cloud-based platforms, PromoTix is dependent on a reliable internet connection. In areas with unstable internet access, this could lead to disruptions in event management tasks.

Learning Curve: While the platform is user-friendly, some novice event organizers may still encounter a learning curve when navigating its features, particularly if they are new to event management software.

Limited Offline Ticketing Support: PromoTix is primarily designed for online ticketing. If your events rely heavily on offline ticket sales or require unique ticketing methods, this might not be the best fit for you.