PromoTix Reviews

Summary: Overall I'm very satisfied to have a quality service that costs a fraction of the cost of competing services.

Positive: The whole experience of setting up and event with PromoTix was positive. I was able to pretty quickly get it up and running.

Negative: The interface was slightly convoluted and I think those less technical than myself my struggle a little. Emphasis on a little. I think there's room for improvement when it comes to the user interface and user experience.
I wish there were more options for customizing the design and how the event page looks.

Summary: Very excellent well put together website. 10 out of 10 rating. Recommend to anyone to use for tickets

Positive: I admire the fact you feel at home using PromoTix. such a very professional service to use in life.

Negative: That you cant use it for everything and Not more of it.

Summary: Great app with everything I need and have booked a phone call with a expert to explore the paid version.

Positive: Love that you can just sell tickets for no commission based as most apps take so much commission I love the qr system too.

Negative: Nothing was bad about the app I have had no issues.

Summary: Great product, great support, fast and easy to set up and use. with support option for payment, quick live feature showing what is live and what needs work. So simple.

Positive: Being a non computer guy, within an hour I had it up and running. very easy instructions and I'm making money everyday.

Negative: Wasn't told they had an upgrade option in the beginning, which i will be purchasing soon. the free option is great as well.

Summary: I really love this site. I am going to promote it towards friends and family. This is really great and I appreciate the support team.

Positive: I really loved that I can promote my concert. I want to sell more tickets soon. I will buy pro eventually, but, I will continue free trial for now.

Negative: It is simple on some steps, harder on others. I would really recommend less words more visuality.

Summary: I highly recommend PromoTix for event organisers that are looking for a simple, free solution to handle the ticket sales.

Positive: Both, the website and the phone app, are very intuitive and easy to use. It provides cool features such as adding discount codes, pictures to the tickets and that you can download reports for the events.
Having the chance to scan the QR codes at the entrance and seeing the amount of tickets that still needed to check in, made the start of the event smooth and fast. Furthermore, PromoTix has one of the lowest prices in the market.

Negative: I didn't like that the balance of the event didn't include the costs of Stripe, so that has to be calculated aside (the Net price only discounts the cost of PromoTix). The website doesn't provide the possibility to register other company for digital payments and doesn't provide the cost of Stripe for each transaction in advance, which felt like a hidden cost. On the other hand, adding both costs (Stripe + PromoTix service) still makes it a good option in comparison with other platforms. Still, information connecting both costs can be improved.

Summary: I just published my first live music event and chose to use PromoTix because of the better pricing than competitors as well as the excellent customer service. Getting to speak or message with a human being, and quickly, is not common these days and when you are trusting your business into someone's hands you need that reassurance before committing. PromoTix went over and beyond to ensure I felt comfortable and had all of my questions answered before locking in. The software & website is easy to manage and my ticket purchasers didn't have any problems purchasing tickets nor checking in at the door. Highly recommend.

Positive: - customer service is a human being.
- customer service is fast.
- customer service is friendly.
- customer service cares.
- cheap fees (even better once underway when I realized the cost for stripe's fee was per transaction, not ticket).

Negative: - no cons.

Summary: I needed to create a ticketed event quickly and this site was everything I needed. I'm not the most tech-savvy person, but I was able to figure this site out without any trouble.

Positive: This site was quick and easy to use! Exactly what I was looking for in a pinch. I liked that I could clone my event and make a couple of tweaks as I am doing the same event twice but at different locations.

Negative: I wish I could add photos to my event page. This is a feature a previous event site had and it really helped my clients get a feel for the type of event I'm promoting.

Summary: Overall, I'm happy with PromoTix so far and I have high hopes for the event! Increasing payout should have a hugely positive impact for small and independent gigs.

Positive: Fees are so much less than other platforms. My last event used Eventbrite and the overall fee they took was around 35% which was a massive blow. My current event on PromoTix hasn't happened yet but I'm hopeful that we'll notice the difference. This is extremely important for grassroots music.

Negative: Setting up the event was a bit confusing as you had to manually save every step and these adjustments would disappear when you tried to preview the event. It wasn't a huge issue though.

Summary: I haven’t used the check in yet since our show is in the future so I can’t really give an overall review. Hopefully it will be as smooth as the creation and publishing!

Positive: The program was easy to use and publish my ticket sales. I am notified quickly when a new ticket is sold and they partner with Stripe for easy and prompt money transfer. We are a small venue so getting the most value for our money and not spending high fees for a ticket seller is important to us. I shopped around and Promo Tix had the lowest rate of any that I found. Thanks PromoTix for helping us market our Murder Mystery Show!

Negative: Our show is a small dinner show and for some reason I had a hard time creating a second group of tickets (for those wanting to play a character for the night) with variations so they could choose their meals.

Summary: Gliding through this system effortlessly has been truly delightful. Its user-friendly interface makes it a standout, and I'll gladly recommend it to others.

Positive: I enjoyed every bit of this process, figuring out what worked and didn’t work as well. Able to navigate on the laptop step by step for the best outcome.

Negative: Wasn’t able to do as much as I wanted to or figure it out on my mobile phone.

Summary: I’d say overall it was a positive experience. I imagine I will use this service again for my next ticketed event.

Positive: I’m not too tech savvy, but it was quite easy and straight forward setting up the event. I was able to add all the details of the event including photos.

Negative: Can’t think of anything. I didn't need anything complex for the event.

Summary: Great easy solution for issuing several tickets without having to download and email them separately.

Positive: This has been amazing for us to issue tickets fairly straight forward to use the team loved how quickly and easily they could manage the guest list.

Negative: Would be more useful for us if we could place more T&Cs on the ticket it self and customise the ticket to show our logo.

Summary: Fabulous? Convenient and handy. The steps are simple and easy to follow. I love PromoTix for all my business needs.

Positive: Easy and Convenient. It's really easy and quick to use and set up I love it, perfect for businesses like mine.

Negative: None so far there really isn't anything I could fault.

Summary: I love the fact that I'v always wanted to do an event and now its all possible. It is soooo user friendly. I will definitely recommend to other users.

Positive: I love just how easy everything was to set up. I checked it against other websites and this one is the best by far. It is soooo user friendly. I will definitely recommend to other users.

Negative: I have no issues so far. I checked it against other websites and this one is the best by far.