PromoTix Reviews

Summary: Using PromoTix has been a fantastic experience from start to finish! The platform is incredibly intuitive, making it easy to find and purchase tickets for various events. I was impressed by how quickly I could complete my transaction, and the transparent pricing meant no unwelcome surprises at checkout. What truly stood out was the customer support—they were friendly, professional, and resolved my inquiry in no time. The tickets were delivered promptly, and everything worked perfectly at the event. PromoTix also offers a great selection of events, catering to all kinds of interests, which is a big plus. I highly recommend PromoTix to anyone looking for a reliable and stress-free ticketing platform!

Positive: I had an excellent experience using PromoTix for purchasing tickets online! The platform is user-friendly, with a clean interface that made finding and selecting tickets a breeze. I particularly appreciated the transparency in pricing—no hidden fees or surprises at checkout. Their customer support team was quick to respond to my queries and went above and beyond to ensure I was satisfied with my purchase. The tickets were delivered promptly, and the entire process was seamless from start to finish. PromoTix is now my go-to platform for ticket purchases, and I highly recommend it to anyone seeking a hassle-free experience!

Negative: PromoTix has potential, but my experience was mixed. While the platform is easy to navigate, I encountered some delays in receiving my tickets, which made me a bit anxious. Customer support was helpful, but the response time could be faster. Overall, it’s a decent service, but there’s room for improvement.

Summary: Easy accessible as well promotable. This is my first time using this service. I was going to use event rite, instead I tried this and I am satisfied

Positive: Easy to set up, and use. It made my event easy for a head count. Easy to promote my event. This helped me personalize gifts my guest

Negative: I don’t have any negative issues with the app or service. So far I have no problems using PromoTix

Summary: For a management handling point of view this was very efficient.

Positive: Efficiency and easy to use. Powerful tool as we don't have time to be educated in a big software system. You made it simple yet professional for us.

Negative: To the point instructions.

Summary: It has been a smooth process setting everything up, from uploading the flyer to setting up payment. I believe all upcoming artists and business should use this platform!

Positive: Very easy step by step detailed process on how to set up events.
User friendly, and very effective platform to mare sure every key component is met.

Negative: No negative experience. everything about the application gave an advantage to the process.

Summary: Overall experience was great way better then Eventbrite! I don't have to have a laptop to edit or manage an event

Positive: I like that i can manage my event right from my phone! It gives you different ways to market your event to ensure its successful!

Negative: I didn't like how i couldn't figure out how to go in and add more pictures or change something after publishing my event.

Summary: Very well developed site I have no problems with anything I’ve done here my ticket sells are jumping and the crowd is active

Positive: I’m able to plan events with no problem at all
The site share information on how to do things and I really like that.

Negative: No cons the custom ticket section don’t really give me problems

Summary: Easy to navigate, great marketing features, fair pricing. Will continue to use PromoTix for all of my event needs.

Positive: It is easy to create and publish an event, the process is not complicated at all. The fees are low which is a major plus.

Negative: I do not have any cons, so far PromoTix is an easy app to work with.

Summary: It was overall really great! Very quick to create an account, very quick to create an event and the interface is really welcoming.

Positive: The ease of creating the event, simple interface and simple choices. The cost is also a huge pro for our team!

Negative: It was a little tricky to find where to add additional
Details like photos and a summary. It would be great if these were on the main page.

Summary: Great!!!!! Really like how you can create an event and make sure everything is analyzed and information is there.

Positive: Everything!! Great!!!!! Really like how you can create an event and make sure everything is analyzed and information is there.

Negative: Not much marketing tools . Not much access to other sites.

Summary: Easy to use user-interface with all the required functions one would need for ticketing events. I was also able to add collaborators very easily too!

Positive: PromoTix really helped me in the ticketing of my concert, without me having to pay any additional fees or charges. It was easy to use and I really appreciated this site.

Negative: I did want to remove the requirement of having phone numbers for the checkout form for tickets, but I was not able to uncheck that option.

Summary: I have used another ticketing app before and it was very expensive for the customer. I will continue to use PromoTix. There are features I look forward to using.
The program interacts with Stripe flawlessly.

Positive: Its easy to set up for a non-techy person.
And if it isn’t, there is excellent support available!!
The fees are very reasonable! No one complained about fees like they normally do! More bought tickets online than through our in-person location.
Can sell other products with tickets!

Negative: I actually don’t feel this app has any drawbacks! I have little tech ability so, to do anything beyond the basic selling of tickets was difficult for me (but I was helped by support)

Summary: Overall I am very pleased with my experience as a first time user of the app and can say with confidence I will absolutely use again for future events and would highly recommend this app to any organizer looking for an outstanding event platform.

Positive: Ease of use has got to be one of the best things about this platform. It has so many capabilities and you don't have to be a computer genius to figure it out. Setting up the event was a breeze. The sister navigates you step by step and it really covers every detail you could think of addressing before you publish your event. I love the front facing customer view and how easy it was to embedded into our website so people can easily purchase tickets without being rerouted to another site. This is a HUGE plus. Generating coupon codes and guest lists are also super easy to do. And the app keeps track of everything. Additionally the app gives you the capacity to scan tickets in for entry. This is a true one stop shop for your even ticketing needs. There was a couple times I needed to call to ask a question and each time I was greeted by a friendly person who was able to answer my questions. I like that you also have the ability to create your own app for the event! I didn't use this feature for my event but I look forward to when I do for a future event. Lastly, I am very pleased with the pricing options and what all you get in exchange. I think it's an incredibly good deal. I did do a comparison between this platform and 4 others before making my decision and price wise they beat out like 95% of the competition AND In comparison has substantially more feature available for use which made choosing PromoTix an easy decision.

Negative: The only thing I have run into is that sometimes I have to reload the organizer app multiple times to get my event to appear to be able to use all the features but that could be an issue with my actual phone, not sure.

Summary: Overall, this is a great platform. It’s easy to use and has a lesser service fee than another similar online ticketing site. The prompt responses to resolve any questions/issues is appreciated.

Positive: PromoTix is user friendly and allows you to easily create events and promote it with a personalized link. Your options when creating an event are straightforward, and as you “save & continue” it takes you to the next step. I like that you’re able to clone a previous event, and then just change the name, dates, and a few details (when the rest of the information stays the same.) The support team is efficient and helpful with responses in the few times I have had to reach out. I have, and will continue, to recommend this platform for promoting events.

Negative: When filling out your ticket name, price, and max amount, there is a place to input the start date & time you wish to start selling tickets. However, you have to click on “options” next to that to get to the area where you put the date & time you want to STOP selling tickets. I didn’t know this until I reached out to the support team, and wish it were more visible right in that first screen when inputting the ticket information.

Summary: I moved from Eventbrite to promo for the cheaper fees. I love the intuitive easy to use platform. Very happy

Positive: Cheaper fees than the other ticket platforms. Really intuitive and easy to use even for non-tech people.

Negative: Can’t think of any yet. It’s been excellent for me.

Summary: I used PromoTix for my bday event. Everyone thought it was a cute cool idea! It was easy to use. Had cute themes and getting the payout was a breeze.

Positive: Easy link that takes you right to the site! It was easy to use the Payment options as well as add payment options.

Negative: Can’t think of any everything was self explanatory.