Alternatives to Press Ganey

Sogolytics, an experience management platform, allows companies to collect, analyze and use employee and customer data to drive business growth. Sogolytics is used by organizations across all industries to track interactions at all touchpoints with customers and employees. The best-in-class reporting delivers real-time, actionable insights that help to prevent and mitigate potential problems. SogoCX improves every aspect of a company's customer experience. This means improved conversion rates, simplified data management, and understanding customers to increase return on investment. Organizations can use SogoCX to measure key metrics like NPS, CSAT and CES. SogoEX software is used by organizations to collect and use data to improve engagement and reduce turnover. This platform allows HR and leadership to drive organizational changes through real-time feedback collection and employee engagement.

DoctorConnect is a trusted leader in patient engagement solutions, proudly serving the healthcare industry for over 25 years. We help medical practices of all sizes streamline communication, automate routine tasks, and improve the overall patient experience. From solo practitioners to large health systems, thousands of providers nationwide rely on our customizable tools to reduce administrative burden, decrease no-shows, and drive stronger revenue. Our platform is built for real-world healthcare operations—scalable, intuitive, and designed to integrate directly with hundreds of EMR and Practice Management (PM) systems. Whether you're looking to modernize appointment scheduling, automate reminders, or collect actionable patient feedback, DoctorConnect provides an end-to-end solution tailored to your workflow. With a focus on flexibility and results, we empower clinics to save time, enhance patient satisfaction, and operate more efficiently without disrupting existing systems.

A platform for managing Omni-channel Experiences. You can do more than just survey. Power-up your experience management programs. All touch points can have an omnichannel experience. All data in one location. You can customize and share email surveys to increase open-rates. You can customize the subject, body, or share from an email address you choose. White-label your emails, and share. For feedback, share a QR code that can be scannable. Share the code with respondents. Respondents can scan the code to access the survey and take it. Generate multiple unique survey links for sharing surveys. These links can be tracked and used to measure survey performance. You can white-label your survey by using Custom Domain. You can embed surveys to engage customers and visitors on your website. You can embed the survey as a popup card, chatbot on your website, or inline embed. Our mobile SDK allows you to quickly create surveys and collect actionable information.

Feedbackly is an all-in-one customer experience measurement and analytics platform. It allows you to automate the analysis and optimization of your entire Customer journey with behavioral targeting and intelligent automation. Feedbackly allows you to collect customer feedback from any channel, analyze it all, and then let smart integrations take care of your feedback. Feedbackly is the only CXM platform that allows you to measure Emotional Value Index (EVI®.) This gives insight into how customers' emotions affect revenue and churn throughout your customer journey. Our mission is to make companies happy. We ensure that our customers are happy. More than 95% of our customers remain with us. Feedbackly offers all the tools, methods and training necessary to attract and retain more customers with a better customer experience.

NextGen Healthcare is a leader in healthcare software and services that enables the transformation of ambulatory health care. NextGen Office (1-10 doctors) and NextGen Enterprise (10+ doctors) are smart electronic health record solutions that help ambulatory practices reduce the burden of documentation, improve clinical outcomes, connect to other health systems, increase provider and patient satisfaction, streamline revenue cycles, and foster healthier communities.

Transform feedback from likes, listings and comments into competitive advantage. Reputation is used by the world's most successful brands to build strong relationships with customers and communities. Online reputation management was invented by us and we are again leading the industry through our Reputation Experience Management platform (RXM). All in One Platform: From Reviews to Surveys and Social to Business Listings, Reputation platform gathers all your feedback into one platform. It also creates one tool that tracks all the metrics that are most important to you. Actionable Insights - Our advanced online reputation management platform provides companies with the tools to anticipate customer concerns and business needs. Your Data, Your Way: Create custom views and reports to discover what is most important. You can also import data from other sources to see everything in one location.

Numerous organizations globally rely on IQVIA to accelerate the drug development process, guarantee the safety and quality of products, enhance commercial efficacy, deliver appropriate treatments to patients, and ultimately promote improved health outcomes by facilitating access to and delivery of healthcare. Transform your approach to clinical development by seamlessly integrating data, technology, and analytics to streamline your trials. The outcome? Quicker decision-making and minimized risks, enabling you to provide transformative therapies at a faster pace. With its expertise rooted in data, sophisticated analytics, and deep industry knowledge, IQVIA offers tailored capabilities to clients throughout the healthcare landscape. Stay informed by exploring the latest insights and updates from IQVIA's data scientists, healthcare professionals, researchers, and other industry experts on crucial topics that resonate with your interests. From emerging industry developments to practical applications of our capabilities, a wealth of information awaits you here. Engaging with this content also empowers you to stay ahead in a rapidly evolving healthcare environment.

AnyRoad equips prominent consumer brands with the essential technology and insights required to create exceptional live events and experiences. The dynamics of how consumers engage with brands are evolving significantly. Industry frontrunners dedicate more resources to interacting with their customers through both virtual and in-person events, leading to enhanced loyalty, increased revenue, and ultimately a higher lifetime value for customers. AnyRoad simplifies the process of executing live events and experiences. By removing data silos, we empower teams by integrating registration, payments, check-ins, and guest communications, all while providing real-time insights within a single platform. This streamlining facilitates scalable experience operations through tailored and repeatable workflows, allowing teams to achieve more efficiency with fewer resources. Additionally, by gathering first-party data from these experiences, brands can gain comprehensive insights into consumer behaviors, preferences, and feedback. This enables them to accurately measure the effectiveness of their events and compare their performance against competitors in the industry. Ultimately, AnyRoad is committed to transforming how brands connect with their audience in this rapidly changing environment.

Established in Chicago, Illinois, PatientIQ provides a platform for healthcare providers, medical device manufacturers, life sciences companies, and payers to enhance their practices through data-driven medicine. It is recognized as the largest collaborative platform for healthcare professionals aimed at improving patient outcomes. By equipping healthcare providers with cutting-edge technology, PatientIQ fosters a culture of data-driven medical practice. In the competitive landscape of the U.S. healthcare market, all parties involved face mounting pressure to demonstrate their value effectively. A key factor in determining "value" lies in the objective measurement of patient outcomes. However, quantifying these outcomes presents challenges that are costly, complex, and fraught with technological obstacles. Despite these difficulties, outcomes represent the most significant currency in the future of value-based healthcare. Thus, a clear and reliable solution to systematically measure, analyze, and benchmark outcomes among various stakeholders presents a significant opportunity for growth in the digital health sector. As the industry evolves, the need for such innovative solutions will only become more pronounced.

Companies recognize the necessity of enhancing customer experience to remain competitive, yet many struggle to make meaningful progress. While customer satisfaction ratings may increase, revenue often declines—what's the reason behind this paradox? Relying on outdated methods such as collecting feedback and using monitoring tools can lead to misplaced priorities. To address this issue, we developed InMoment, which aims to revolutionize the Experience Improvement (XI) movement, fundamentally altering how organizations engage with their business strategies. Our approach melds innovative technology with extensive human expertise to empower organizations to develop impactful and lucrative programs that elevate experiences at the crucial intersection of customer, employee, and business demands. Experiences are inherently personal, emotional, and ever-changing, making it challenging to determine where to direct efforts—a task that is vital for achieving success. By identifying and prioritizing the key emotional touchpoints, businesses can foster deeper connections with their most valued customers and drive sustainable growth. This strategic focus on high-impact moments is essential for maximizing both customer loyalty and overall business performance.

Greenway aims to transform healthcare by providing top-notch solutions tailored for practices, patients, and communities alike. Their comprehensive, interoperable software platform is designed to meet the diverse needs of ambulatory care specialties while ensuring a superior client service experience. A dedicated team composed of clinical, financial, and technological experts is committed to offering solutions that empower clients to thrive in the dynamic healthcare environment. By prioritizing emerging client needs and integrating direct feedback, they continuously enhance provider experiences with innovative products and services. Their medical software for ambulatory practices is both reliable and user-friendly, promoting efficiency and ease of use. Adopting a client-centered approach, they offer a versatile suite of data-driven EHR, practice management, and revenue cycle solutions to help practices navigate industry shifts effectively. Greenway's commitment to integrating end-to-end EHR, practice management, and medical billing systems further establishes them as a leader in the healthcare technology sector. This holistic approach ensures that practices not only keep pace with changes but also excel in providing quality care.

Zebra Doctor offers online appointment scheduling and increased patient intake. It also manages digital reputation and provides a great patient experience. We cover the entire medical industry, from Primary Care and Dental Care to Medical Spas and everything in between. Telemedicine Patient Acquisition Mobile App Digital Reputation Digital Front Door EHR Customized QR Code Forms Our focus is on Practices, Patients and Processes. We are a turnkey healthcare solution provider that is constantly improving. We have revolutionized the patient experience by bringing doctors and patients closer together than ever before. Easy & instant communication Seamless televisits Real-time online scheduling Secure chat Reminders via email & text

Introducing a comprehensive platform designed for all aspects of digital customer interactions, specifically engineered to eliminate silos within organizations. Each day, numerous leading enterprises across the globe utilize Sprinklr to effectively manage their marketing, advertising, research, customer care, and consumer engagement across an impressive array of 23 social media channels, 11 messaging platforms, chat, SMS, and email. Transitioning from disjointed solutions to a cohesive platform offers numerous advantages, including enhanced collaboration among teams and channels, complemented by an integrated perspective of customers, context, and content to deliver superior experiences. Additionally, tap into valuable market, customer, and competitive insights, allowing for immediate and informed action. Gain an accurate, real-time understanding of essential brand metrics, such as awareness, product perception, customer loyalty, and overall user satisfaction, rather than relying on mere guesses about your brand's equity. This strategic shift not only optimizes customer engagement but also fosters stronger relationships that are built on informed decisions.

Cultivating lifelong customers necessitates the creation of intelligent and interconnected omnichannel experiences while simultaneously enhancing operational efficiency. Customer experience management (CEM) focuses on the strategic design and responsive adaptation of customer interactions to not only meet but surpass expectations, resulting in heightened satisfaction, loyalty, and advocacy from clients. Platforms dedicated to customer experience management provide a comprehensive suite of tools designed to generate and deliver seamless omnichannel experiences, as well as monitor customer interactions throughout their entire journey. These platforms facilitate improved collaboration within organizations and enable quicker execution of strategies, ensuring that highly personalized experiences can be delivered on a large scale. The OpenText™ Customer Experience Platform empowers both Marketing and Line-of-Business teams to enhance existing systems of record, like MRM, CRM, and ERP, thereby enabling the intelligent crafting of individualized experiences that truly embody data-driven omnichannel strategies on a significant scale. By leveraging such capabilities, businesses can foster stronger connections with their customers that lead to long-lasting relationships.

Meet Liine, an AI-powered platform that simplifies the process of acquiring new patients for healthcare practices. Run your healthcare practice like a healthcare business. All phone and online inquires can be captured in one intuitive platform. Respond to interested leads within minutes, not days or hours. Instantly convert website form submissions to inbound calls. All your marketing and patient acquisition metrics automatically captured. Stop wondering why your practice is growing. With the clarity and conviction that comes from data, you can manage front-line operations. To improve patient experience and conversion rates, implement patient-centric phone messaging. To praise top performers, you can use individual performance metrics. Recognize staff members who book more patient appointments. The scheduling of relevant new patient opportunities is 76% easier for practices.

Insocial provides a platform for gathering customer feedback at various stages throughout the customer journey, enabling businesses to derive actionable insights aimed at enhancing the overall customer experience! Customer Experience (CX) encompasses the entirety of interactions that occur between a business and its customers or potential customers, where each interaction is assessed against the expectations held by the customer. Failing to meet these expectations can hinder the development of customer loyalty and place you at a disadvantage against competitors in the long term. It's essential to collect critical customer feedback at key moments throughout the journey, allowing you to convert these experiences into real-time data that can be relayed back to your team. By leveraging insights from your customers, you can immediately enhance your online reputation across your website, social media platforms, and improve your visibility in Google search results through effective SEO and SEA strategies. Additionally, continuous feedback can lead to innovative improvements, creating a cycle of positive reinforcement that benefits both customers and the organization.

Your Comprehensive Solution for Customer-Focused Digital Transformation. Unlock the true capabilities of customer-focused strategies with Emojot's comprehensive platform, designed to optimize your operations, reduce expenses, and elevate the customer journey from beginning to end. Emojot’s customized solutions cater to every phase of the customer lifecycle, from attracting new customers to fostering long-term loyalty, ensuring exceptional outcomes in today’s customer-centric marketplace. - Elevate Customer Experience: Gather real-time insights to implement necessary changes that enhance satisfaction and foster loyalty. - Strengthen Online Image: Gain valuable insights into customer opinions across various review sites to maintain a positive online reputation. - Increase Revenue: Drive revenue growth by enhancing customer retention, identifying upselling opportunities, and encouraging brand advocacy. - Optimize Operations: Refine business processes to minimize errors while increasing efficiency, productivity, and overall profitability. - Foster Continuous Improvement: Utilize data-driven insights to consistently refine your strategies and adapt to evolving customer needs.

The customer experience management platform facilitates the scaling of customer-centric practices throughout your entire organization, enabling brands to actively listen, learn from, and delight their clientele. By empowering more than 10,000 frontline employees across prominent businesses, it enhances global customer interactions across four continents. Our extensive experience in the customer experience field has led to the successful implementation of feedback initiatives for various sectors, including marketing, customer experience, digital solutions, and group operations. Furthermore, we leverage our diverse expertise to assist partners in connecting data across departments, yielding new comprehensive insights that drive meaningful outcomes. The Resonate CX Platform offers a thorough customer experience management solution that is designed to handle both complexity and scale. Notably, its analytical features stand out for their ability to visualize customer information, encompassing both structured and unstructured data, such as ratings and comments, all within a singular integrated platform. This cohesive approach allows organizations to gain a more nuanced understanding of their customer interactions.

QaizenX serves as a premier experience management platform tailored for businesses that prioritize their workforce and clientele. Our core mission is to enhance both customer and employee experiences, as we firmly believe that satisfied employees contribute to satisfied customers. Prioritizing employee experience is essential for any business aiming for success. Through our platform, organizations can gather valuable feedback from both customers and employees, analyze it effectively, and implement necessary changes to elevate overall experiences. By leveraging our top-notch Experience Management Platform, you can cultivate exceptional experiences for everyone involved. It’s crucial to listen to the perspectives of those who matter most, including customers, employees, dealers, and participants. Make informed decisions based on valuable insights—develop, manage, and monitor your action plans closely. In addition, ensure a seamless feedback loop in real-time to foster flexibility and responsiveness within your organization, adapting swiftly to changing needs and enhancing overall effectiveness.

Wyng is a leading Privacy-First Marketing Platform. Wyng is built on a privacy-by-design API and zero-party data API. It makes it easy for brands and enterprises to deliver customer experiences which are always relevant, welcome, and compliant. Wyng is used by more than 250 brands and businesses to build trusting relationships with their customers. Create your own custom interaction or choose from dozens Wyng templates to engage customers, collect data and build trust. More relevant, engaging experiences increase conversion, collect data, build loyalty and increase purchases. Create world-class experiences with your brand in minutes. Instantly personalize and gain insights using accurate, clear zero-party data. Consent-driven, zero-party data produces better results without privacy concerns. Wyng services will help you accelerate your team and use flexible enterprise-grade tools that can keep up with the pace of the market.

Transform your product into a powerful engine for growth. Provide the seamless, product-focused experiences that users seek and accelerate your business with Appcues. Enhanced user experiences pave the way for quicker and more lucrative growth, which is precisely why we created the Product-Led Growth Platform. Appcues simplifies the process of delivering outstanding user experiences at scale while aligning your organization with the product as its strongest growth driver. From the initial assessment to user advocacy, Appcues empowers businesses to craft product experiences that foster satisfied customers and sustainable growth. Captivate users with tailored onboarding journeys that leave a lasting impression. Effectively onboard and activate users by captivating, informing, and guiding them swiftly to realize value. Boost feature engagement and adoption rates by designing timely, contextual prompts and walkthroughs that resonate with users. By prioritizing user satisfaction, you can ensure long-term success in a competitive marketplace.

UXPressia is an all-in-one online solution for understanding customer, user, buyer, and employee experience, engaging teams, and driving successful digital transformation. Visualize your customer journeys, create personas, and impact maps, analyze touchpoints in multi-channel interactions, and invite teammates to collaborate with you in real-time. Identify relations between your mapping initiatives, and set up a team library for the team to store and reuse components and files to achieve consistency across all projects. Export designer-quality maps and personas and present them right from your browser online. Use one of 120+ ready-to-go templates for 10+ industries to start working on your project in no time. Training video & demo sessions on request | Help Center | Free guide and other materials, live events on personas and journey mapping | Support | Per-contributor price (Viewers are free of charge).

Verint Digital Feedback enables you to leverage Voice of your Customer to make faster and smarter business decisions. How? You can give your customers a voice within their Customer Experience (CX), on their terms. You can capture rich context about their feedback and then apply advanced analytics to take targeted and real-time action. The result is an improvement in the consistency and quality your CX, which has a measurable impact on your business. Verint Digital feedback has been a leader in the CX market for more than a decade. It is trusted by hundreds of leading companies around the world to turn Voice of Customer (VOC) into competitive advantage. Behind our iconic [+] feedback tab that empowers your customers to let you know what's on their minds, our enterprise Software-as-a-Service solution provides you the context and the tools you need to take immediate action on what your customers want you to know.

Expand your practice using CareCloud, the top-rated cloud-based EHR and practice management software. CareCloud provides a full range of resources designed for healthcare professionals and organizations of varying sizes. Among these offerings are Concierge, a thorough revenue cycle management system; Central, an intuitive practice management application; Charts, a straightforward electronic health records platform; Community, tools for patient engagement and social interaction; and Companion, a mobile application for both clinical and administrative tasks. By utilizing these tools, practices can streamline operations and enhance patient care effectively.

Enable patients to navigate their own healthcare needs and connect with the most suitable services. Our approach assists healthcare providers and systems in attracting new patients while ensuring the satisfaction and retention of current ones through a more consumer-focused experience. This ultimately leads to improved patient involvement and health results, all while streamlining workflows and boosting overall efficiency. Additionally, we support health plans and payers by providing their members with tools for self-service symptom assessment, triage, and clear guidance to identify the most appropriate, convenient, and cost-effective in-network care options. We collaborate with companies in digital health, healthcare innovation, and healthcare SaaS to enrich their digital health offerings with clinically-validated AI chat solutions, ensuring that patients receive timely and accurate assistance in managing their health. By leveraging technology and partnerships, we aim to transform the way healthcare is accessed and delivered.

Truven, part of Merative, provides a robust range of healthcare analytics and member engagement solutions designed to improve both health outcomes and financial performance. Their services include data-driven tools, benchmarks, consulting, and research, offering tailored solutions for healthcare organizations across the industry. With over four decades of expertise, Truven supports health plans, employers, government agencies, providers, and life sciences companies in achieving their operational and clinical goals. Their solutions focus on enhancing patient safety, optimizing workflows, and delivering actionable insights to drive better decision-making and healthcare management.

At Tendo, we are developing an innovative digital engagement platform and applications designed to create seamless connections among patients, clinicians, and caregivers throughout the entire care journey, transforming "what if" into "we can." By rethinking the possibilities within healthcare, Tendo positions itself as a software firm dedicated to providing outstanding healthcare experiences, improving clinical outcomes, and enhancing efficiency for all stakeholders involved. In our effort to bring cohesion to the fragmented and complex healthcare environment, we recognize a significant opportunity to foster a healthier, interconnected world where the processes of seeking, providing, and managing care are effortless. Leveraging decades of experience across software development, healthcare, and related sectors, Tendo adopts a distinctive approach. Our applications integrate robust enterprise-level workflows, extensive application capabilities, and user-friendly consumer experiences. Furthermore, we are constructing a cloud-native platform that is not only open and scalable but also highly customizable, ensuring adaptability to the diverse needs of the healthcare ecosystem. Ultimately, our vision is to empower every individual involved in the care continuum to thrive in a more integrated healthcare landscape.

We are entering a transformative period in patient engagement. Experience Upfront’s cutting-edge platform, designed to create tailored healthcare journeys that foster patient loyalty and ensure every individual receives the best possible care. By customizing each interaction, healthcare providers can secure enduring loyalty from patients. Many individuals feel abandoned in a flawed healthcare system, resulting in challenges for both patients and healthcare organizations alike. It’s time to break free from traditional methods and rethink your strategy for patient engagement. Understanding your patients more comprehensively can pave the way for easier access to necessary care, all made possible with Upfront. Upfront aims to move away from the outdated “one-size-fits-all” mentality in patient engagement. Our innovative platform addresses the issue of technological disarray by delivering proactive, transparent, and deeply personalized communication across various channels, thus empowering patients to take control of their health. Ultimately, the patient remains the most valuable yet underleveraged asset in the healthcare landscape. By prioritizing engagement, we can unlock their potential to enhance both health outcomes and operational efficiency.

Gain access to valuable and up-to-date information aimed at enhancing patient outcomes, lowering expenses, and expanding your business reach. Our innovative solutions harness the potential of your data, offering a holistic perspective on patients, members, prospects, your organization, and the broader community, which in turn facilitates improvements in care quality, boosts revenue, and ensures adherence to compliance standards. By utilizing statistically relevant, deidentified, and targeted data sets, our offerings enable you to comprehend healthcare usage trends, population health statistics, and the effects of social determinants on a local, regional, and national scale. Engage in knowledge sharing, idea exchanges, and collaborative efforts with industry peers and Change Healthcare specialists to ensure the success of your initiatives. Create an attractive, smooth experience for patients that fosters engagement, loyalty, and increased revenue streams. Additionally, empower your patients with the ability to shop for medical services, arrange appointments, fill out necessary forms, and manage payments conveniently through their own digital devices, ultimately enhancing their overall healthcare experience. This focus on patient empowerment and seamless interaction can lead to a more satisfied and loyal patient base.

Solv is a virtual care, scheduling and patient engagement platform that has been proven to increase patient satisfaction and increase visit volumes. Solv is a digital presence that allows providers to provide convenient and accessible healthcare to patients. - Online self-scheduling - Digital registration for insurance capture and electronic consent Online Payment - Video telemedicine - Automated waitlist management, optimization Secure chat - Feedback, surveys, and reputation management - Acquisition of new patients Portal for returning patients loyalty Solv offers three solutions that engage patients, increase their visit volumes, and improve patient satisfaction. Solv Patient Experience OS - Solv Telemed Solv App for Patients

Wambi transforms the healthcare experience for everyone by harnessing the immediate feedback from patients to motivate and elevate care. Our adaptable SaaS solution not only boosts workforce engagement but also mitigates clinician burnout while enhancing patient satisfaction. Tune into Wambi's official podcast, Moments Move Us, where host Rebecca Metter, the CEO of Wambi, invites you to journey through personal stories of genuine connection alongside remarkable leaders and the pivotal moments that shaped their paths. By focusing on these elements, healthcare executives can foster greater team member engagement, tackle clinician burnout, and refine workforce management strategies that yield impactful, data-driven results. Additionally, staff members are encouraged to give and receive personalized, real-time recognition from colleagues, leaders, patients, and their families, helping them understand their significance and feel appreciated in their roles. This approach not only nurtures a supportive environment but also cultivates a culture of recognition that can transform workplace dynamics.

Our state-of-the-art technology, powered by artificial intelligence (AI), transforms both organized and disorganized healthcare information into a dependable, high-quality, standardized dataset that can be utilized throughout your organization. By facilitating near real-time access to data from various systems, our solutions alleviate the strain of manual data abstraction, enabling your administrative and clinical teams to reclaim valuable time for quality improvement and research endeavors. Our suite of products and services empowers you to gather, assess, and utilize your data effectively, irrespective of the data source, therapeutic area, organizational department, or pre-existing reporting, business intelligence, or analytics tools. Atlas leverages both human knowledge and AI capabilities to streamline the challenging process of uncovering and interpreting patient data for clinical registries. Meanwhile, Cartographer efficiently searches, evaluates, and interprets patient data across multiple platforms, standardizes that information into a uniform format, and offers pertinent data insights. Ultimately, our innovative solutions not only enhance operational efficiency but also support informed decision-making throughout your organization.

We are dedicated to enhancing health and wellness through a data-informed and predictive strategy, emphasizing a personal connection. Our approach involves attentive listening and thorough comprehension. With over thirty years of experience, SPH Analytics excels in executing dependable healthcare survey management and delivering top-tier analytic solutions. We possess the knowledge and skills necessary to oversee the complete survey administration process, enabling you to take decisive actions based on our sophisticated survey analytics. Utilizing advanced statistical techniques such as decision trees, bootstrapping, Bayesian methods, neural networks, and machine learning, SPH generates valuable analytics that provide health plans with crucial insights into their members' experiences. By connecting with patients and members in a tailored manner and leveraging the most effective communication channels for each individual, we effectively promote healthy behaviors and ensure that educational content resonates with them. Ultimately, our commitment to innovation and personalized engagement sets us apart in the healthcare analytics landscape.

Maximize the potential of your data to enhance the experiences of both your clinic and your patients. InSightive converts your oncology data into actionable insights that can be implemented immediately. By normalizing and structuring your data through oncology-specific relationships, you can achieve greater clarity and precision. Utilizing industry-leading Tableau visualization, our platform offers analytics tailored to the oncology field, boosting clinical performance significantly. InSightive can be accessed through ARIA, a standalone desktop application, or virtually any web browser. Kickstart your journey with readily customizable templates that focus on payer mix, referral sources, and operational efficiency. Swiftly aggregate activity data to uncover valuable operational insights, enabling you to examine your information in innovative and meaningful ways. Experience rapid query results that allow for treatment or policy adjustments within hours instead of days. This empowers your patients to benefit from the collective experiences of previous patients. Additionally, our data specialists are available to assist you in seamlessly incorporating Varian into your existing workflow, ensuring that you can leverage the full power of your oncology data for improved patient care. With InSightive, the future of oncology data management is at your fingertips.

Watson Health leverages its foundational strengths, extensive expertise in the healthcare sector, and cutting-edge technological offerings—such as AI, blockchain, and data analytics—to empower clients in their digital transformation journeys. By integrating innovative technology with seasoned consulting services, we assist organizations in becoming more efficient and resilient, ultimately enhancing their ability to fulfill their commitments to the communities they serve. Explore the Watson Health solutions designed to optimize clinical, financial, and operational effectiveness while also applying analytics to improve initiatives aimed at vulnerable populations. Additionally, our offerings enhance clinical trials and facilitate the generation of real-world evidence, which is crucial for advancing healthcare practices. We also provide solutions that enable payers to effectively manage performance, member engagement, and business networks. Furthermore, Watson Health assists organizations with benefits analytics and ensuring business continuity, making us a comprehensive partner in the healthcare landscape. This multifaceted approach highlights our commitment to driving positive outcomes across various facets of health systems and enhancing overall service delivery.

Epion’s patient engagement platform integrates solutions for patient access, check-in, and telehealth, facilitating seamless connections with patients throughout their healthcare journey—before, during, and after their appointments. Patients anticipate receiving care that actively reaches and engages them in their current environment. To meet this expectation, healthcare practices must utilize the appropriate tools and automation to enhance engagement, satisfaction, and return on investment. Committed to transforming healthcare, Epion focuses exclusively on creating innovative digital access solutions that lead to improved clinical and financial results. By serving as a reliable partner to healthcare providers, we help advance your value-based care objectives while ensuring exceptional customer support and a wealth of resources. This commitment to excellence is among the reasons why our leading platform has gained traction with medical practices nationwide, spanning from small, single-provider offices to large health systems. Ultimately, Epion's dedication to enhancing patient experiences solidifies its position as a key player in the healthcare technology landscape.

Transforming the entire healthcare experience through digital patient engagement, Get Well has over two decades of expertise in fostering personalized care. By merging the art of communication with scientific insights, we offer innovative technology that assists patients throughout their healthcare journey. Our tools ensure that patients receive crucial information precisely when they need it, which not only enhances health outcomes but also promotes a fairer healthcare system for everyone involved. Get Well is dedicated to engaging contemporary healthcare consumers by providing tailored support during each phase of their care journey. Furthermore, our digital engagement solutions are designed to deliver timely and relevant information, always considering the unique requirements of each patient. This commitment to personalization ultimately fosters a deeper connection between patients and their healthcare providers, ensuring that each individual's experience is both informative and supportive.

The most forward-thinking brands in the world rely on LivePerson's Conversational Cloud for their communication needs. Our AI-enhanced platform has facilitated over a billion interactions between brands and consumers. We simplify the process for consumers to inquire and shop through their preferred messaging channels. LiveEngage has evolved into the Conversational Cloud, serving as your AI-driven central hub for managing consumer interactions. The Intent Manager allows businesses to grasp their customers' needs in real time, assess satisfaction levels, and identify those tasks that can be effortlessly automated. You can create AI-driven chatbots that collaborate with human specialists to effectively meet consumer demands on a large scale. With Conversation Builder, our user-friendly point-and-click tool, you can design automated conversation pathways. Additionally, Conversation Manager provides a vibrant workspace for engaging with consumers and overseeing conversations, accessible from both desktop and mobile devices, ensuring a seamless experience. This flexibility allows brands to adapt quickly to changing consumer expectations.

KeyReply’s conversational agent serves as a groundbreaking orchestrator for patient engagement, acting as a personal guide throughout the healthcare experience. Patients utilizing this innovative tool report enhanced satisfaction, increased involvement, and a stronger loyalty to their healthcare providers. There is no longer a need to compromise between scaling operations and reducing expenses, as our clients experience an impressive 17% decrease in costs while simultaneously expanding their service capacity. To ensure that your investments are resilient for the future, it's essential to place a patient engagement orchestrator at the core of your digital transformation efforts, and KeyReply is at the forefront of this movement. Consider the potential consequences if the conversational AI partner you rely on declines to implement a crucial workflow or feature; what if they face financial difficulties that lead to soaring prices or, even more alarmingly, a complete shutdown? The stability of your patient engagement strategy hinges on choosing a reliable partner that can adapt to your evolving needs.

Experience.com, an enterprise experience management platform that is fully automated, can be used to manage social media. *Receive feedback at every moment of the customer journey. *Build the best CX and EX programs to drive behavior, analyze feedback data and win. *Deploy workflows or APIs to place experience data where it belongs in order to drive business results. Our Products Core platform - The Experience Management Platform +Campaigns (Surveys). +Reviews Management +Listings Management +Workforce Engage +Professional Profiles +Social Media Monitor Experience.com offers more information about our product offerings. *Pricing will be adjusted based on the company size and number of users. For more information, please contact our support and sales teams.

Measure customer experience, such as NPS, CSAT, and CES, and take smart actions based on collected feedback to improve customer experience and business performance. Balance top user experience with the need to have as much relevant data as possible by collecting input from consumers. Through the entire customer journey, the Howazit business logic engine enables advanced customization capabilities.

Harness the power of remarkable AI experiences. Crafting and providing an exceptional customer journey can be a challenging task. With Adobe Sensei, the complexities are simplified through the use of artificial intelligence and machine learning, enabling effortless creation, informed decision-making, and more effective marketing strategies. Don’t miss our latest video to discover the potential of Adobe Sensei. This tool ensures the fulfillment of digital document promises by facilitating seamless experiences. It also allows for ongoing assessment of campaign effectiveness to refine ad distribution. Captivate your audience with tailored offers, personalized subject lines, and optimal delivery schedules. Moreover, it anticipates customer behavior by analyzing various attributes, distinctions, and conversion factors, ensuring your marketing efforts are both strategic and effective. By leveraging these insights, businesses can enhance their engagement and drive better outcomes.

Leverage your data effectively in real-time with Experience Platform, which serves as the backbone of Experience Cloud offerings, transforming both Adobe and non-Adobe data into comprehensive customer profiles that are continuously updated. This open system utilizes AI-driven insights to ensure you provide tailored experiences across all channels. By integrating data from various sources, you can enhance and create real-time customer profiles seamlessly. The standardized XDMs and data validation processes make your data more accessible and comprehensible. Start personalizing experiences immediately using these up-to-date customer profiles. Furthermore, our dynamic identity graphs allow for the activation of profiles across multiple devices and channels. Experience Platform boasts powerful application services that deliver unmatched functionality, enabling you to analyze customer interactions across channels from a single interface. You can also activate real-time customer profiles for immediate personalization and design individualized journeys that adapt to shifting customer behaviors, ensuring a responsive and engaging user experience. Ultimately, this leads to stronger customer relationships and improved business outcomes.

IC's Customer Experience Platform is designed to empower businesses in enhancing customer loyalty and fostering growth. It provides an all-encompassing CX solution that leverages an actively engaged and authenticated community of dedicated customers. Utilizing this platform enables businesses to gain quicker, more dependable insights alongside improved response rates when contrasted with conventional survey techniques. Furthermore, this innovative approach can lead to more effective strategies in understanding consumer needs.

Engage more quality prospects with ion, the best interactive platform to create data-driven experience without any developer code or tech-savvy resources. You can now use your existing team and existing content to create experiences that drive results. These are some of the top brands' case studies! ion offers a wide range of services that will increase your bandwidth and get the results you want without affecting your budget, time, or schedule. Our platform and experience are used to create award-winning work. We'll even create it for you if you don’t have the time or desire to create your own interactive, data driven experiences.

We are continually eager to enhance our software and encourage any suggestions you may have. If you wish to share your thoughts, please utilize our "Raise a Ticket" feature. Our training team boasts not only extensive knowledge of MediOffice but also significant experience in the healthcare sector, allowing them to deliver exceptional training to you and your staff. With our vast expertise, resources, and tools, we can facilitate the smooth transfer of your current patient data and clinical records from other management systems to MediOffice. To maximize your investment in MediOffice, it is crucial for all team members to receive thorough training. Should you be seeking to upgrade your practice or find that your existing practice management software is no longer sufficient, we are ready to assist you in achieving a seamless transition to MediOffice. Our commitment to your success extends beyond just software; we aim to ensure that your practice flourishes with the right support and training.

Your clients deserve an enhanced interaction. Zoho CRM Plus serves as a comprehensive customer experience platform that enables you to provide outstanding service to every client throughout their journey, turning them into loyal advocates for your brand. Connect with customers through various channels at every phase of their lifecycle. Achieve the right context across different platforms and receive real-time updates. Streamline discussions among multiple teams within a single conversation thread. A superior customer experience starts with aligning all teams and ensuring that customers remain the focal point of all activities. Zoho CRM Plus integrates your marketing, sales, and support teams, equipping them with essential tools to achieve this goal. Collaborate effectively across all teams by utilizing Zia, Zoho's AI-driven voice assistant, which aids in forecasting business trends, recommending optimal times to reach out to customers, analyzing email and ticket sentiments, and offering insightful business dashboards. With these capabilities, you can not only enhance customer satisfaction but also foster long-lasting relationships that benefit your organization.

Alida provides comprehensive feedback and in-depth insights from your customers, enabling you to make informed decisions collaboratively rather than unilaterally. As the sole global platform for Customer Experience Management and insights, Alida empowers brands to gather and utilize extensive feedback alongside profound insights. This approach ensures that you deliver an exceptional customer experience backed by actionable intelligence. By leveraging Alida, some of the world’s leading brands gain a significant edge in the market. Our services eliminate the uncertainty associated with crucial decision-making by prioritizing the voices of both your customers and employees. This method is essential for minimizing customer attrition, fostering meaningful interactions, and identifying fresh market opportunities. We are dedicated to stepping outside our comfort zone and embracing innovative strategies, provided we are confident that they align with our core values. This commitment to the unexpected not only sets us apart but also cultivates an environment ripe for growth and success.

Enhance your customer experience where it counts and expand your enterprise. The GemSeek CX platform equips businesses to attract and nurture high-value customers. Evaluate your performance in fulfilling commitments at every interaction and gain clear insights on how to elevate your business to exceed customer satisfaction. This flexible solution offers clarity and informs your daily choices. Over the first three years of implementation, it can help boost customer satisfaction year over year by at least 15 percentage points, retain 40% more clients, increase revenue by 10% through effective customer feedback loops, and reduce customer support expenses by 30%. The GemSeek customer experience platform supports multi-national initiatives, allowing you to understand the factors that influence customer satisfaction. It enables real-time experience measurement across various channels and pinpoints essential satisfaction drivers while delivering AI-driven suggestions for customer retention and growth. By leveraging this platform, companies can significantly enhance their strategies for maintaining and expanding their customer base.

Faster, Smarter Growth. Kizen helps companies grow faster and work smarter by leveraging cutting-edge technologies like intelligent automation, digital assistants, big data, and AI. Our next-gen software platform with Zoe, the world’s smartest digital business assistant, supercharges productivity and accelerates profitable growth. Marketing with Zoe - Marketing with Zoe lets teams effectively target their entire addressable markets with hyper-personalization to convert more buyers into loyal customers. Sales with Zoe - Sales with Zoe helps close deals faster by giving every team member useful insights and serving as an intelligent personal assistant for time-consuming tasks. Experience with Zoe - Experience with Zoe is the best way to manage all your interactions in one place, gain insights into client experiences, and pinpoint areas for improvement to maximize customer value. Insights with Zoe - Insights with Zoe (Beta) delivers actionable, decision-grade insights through dashboards, reports, and alerts. Data with Zoe - Data with Zoe is the smartest place to store all your most important data, allowing even the most complex businesses to deploy an intelligent, unified data platform in days.