Press Ganey Description

You can exceed the expectations of your patients and gain new levels growth and loyalty. The next-generation Consumer Experience technology from Press Ganey will revolutionize patient acquisition, retention and reputation management in your healthcare organization. Press Ganey announced that it has acquired SPH Analytics (SPH), a national leader in measuring and engaging members for the insurance industry. Press Ganey will combine SPH's rich member data with its industry-leading patient data to bring together previously disparate payer and provider insights to achieve optimal healthcare outcomes. Your dedicated Press Ganey success team will be there to help you every step of your journey. Our clients are at the forefront in healthcare thanks to our continued investment in cutting-edge technology and top talent.

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Company Details

Company:
Press Ganey
Year Founded:
1985
Headquarters:
United States
Website:
www.pressganey.com

Media

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Product Details

Platforms
SaaS
Type of Training
Documentation
Live Online
Videos
Customer Support
Online

Press Ganey Features and Options

Customer Experience Software

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Patient Engagement Software

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Experience Management Software

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis