Alternatives to Perfect Doc Studio

Partnering with Salesforce, Titan Forms and Apps are a game-changer in the industry, making the world’s number #1 CRM accessible, and effortless for anyone to use. At the touch of a button, and with zero code, experience strength, speed, and agility for Salesforce Forms and your business processes. Slash time to market, nuke code, and tackle any use case on a single platform. Our best-of-breed forms and applications for Salesforce cater to any industry and it’s our mission to provide custom solutions for difficult problems. Build beautiful web portals, sign documents, generate docs, send surveys, automate contracts, fill out Salesforce forms, and so much more in just a few simple clicks. No code required and with our new AI assistant you can build even faster and with fewer errors. We are the only product on the market that empowers you to send data to Salesforce and pull it back in real-time without any development or added expense. Our customers and partners are the heartbeat of Titan. If you need a feature, simply request it via our Titan X Lab and we will consider it for our roadmap! So what’s stopping you? Schedule a demo today.

Napersoft CCM Document Platform 8 for Microsoft®, Windows and Linux is our latest platform solution. It was designed for today's connected world and includes many new and advanced features. Platform for medium-sized to very large businesses that allows batch, interactive and onDemand creation, formatting, and delivery of relevant, personalized customer communications through multiple channels including print, text, email and more.

GetResponse is a comprehensive email marketing platform that provides small businesses, solopreneurs, coaches, and marketers with powerful and affordable tools to grow their audience, engage with their subscribers, and turn subscribers into paying customers. With over 25 years of expertise, our customers choose GetResponse for our user-friendly solution, award-winning 24/7 customer support, and powerful tools that go beyond email marketing – with automation, list growth, and additional communication tools like webinars and live chats to help businesses build their personal brand, sell their products and services, and build a community. GetResponse's powerful email marketing software includes AI-enhanced content creation tools, professional templates, easy-to-use design tools, and proven deliverability. Our customers are empowered with tools to build a website and unlimited landing pages, and create engaging pop-ups and signup forms. The marketing automation builder brings your ideal automated communication scenario to life with a visual builder that can grow with your needs.

Stripo allows 1+ million users and teams from different industries to quickly design responsive email templates without any HTML skills. This collection includes 1400+ responsive HTML email templates that you can download for 2023. Stripo is integrated with more than 80 ESPs, email clients, including MailChimp Campaign Monitor, Sendgrid, and Hubspot.

ONLYOFFICE Docs is a secure online office suite that you get a vast range of collaborative features. Co-edit documents, spreadsheets, presentations, fillable forms and PDF files with your team in real-time: two co-editing modes (real-time and paragraph-locking), commenting, built-in chat, tracking changes, version history, document comparison. It can be integrated with existing platforms or used as a built-in component. ONLYOFFICE Workspace lets you deploy a web office on your own server. It comprises ONLYOFFICE Docs and comprehensive business tools: Mail, CRM, document and project management, calendar, chat, blogs, forums, polls, etc. Community Edition is the best choice for teams with up to 20 users, available free of charge. Enterprise Edition is for bigger businesses that need enhanced security options and professional support. ONLYOFFICE cloud service is a cost-efficient business solution with online editors and a collaboration platform, accessible from anywhere and from any device.

Formplus is an online form builder that can be used to create mobile-friendly web forms. Formplus has over 1000+ templates that can be used to collect customer feedback, create workflows and receive payments, regardless of your industry. Formplus currently serves customers in many industries, including logistics, event planning, non-profits, E-commerce, education, logistics, and more. The app has powerful features like document merge, digital signatures and file uploads. It also supports saving and resumes. Formplus forms are easy to share via social media channels using a variety of sharing options, including Website embed and WordPress embed. You can also send customized Email Invitations with prefilled data and QR codes. The tool can also be integrated with third-party storage apps such as Google Drive, Dropbox and Microsoft OneDrive. Register today for a free account

Contra is all you need to automate legal documents and manage them in one place. You can either create contracts from scratch or use configurable templates to automatically populate your contract. Negotiate and collaborate on legal documents in real time. Assign permission-based access to collaborators according to entity, department, and role. You can create an approved center or authority matrix that will allow you to allocate who can approve contracts and view documents in any format. Integrate with DocuSign tools to create authentic Electronic Signatures. This will save you a lot of time and effort. Keep track of important responsibilities like renewals, notice periods, and automatic increases. Also, ensure that the right people get notified at the right moment. All documents and contracts should be stored in a central repository that can be searched. You can access them securely from anywhere.

DocOrigin is the best solution to create professional, dynamic, and high-fidelity business documents. DocOrigin is able to handle all your needs quickly, efficiently, and cost-effectively, whether you need large quantities of invoices, statements, or customer letters. To provide the right information to your customers, suppliers, or employees in the most appropriate output formats, you can use the data stored in legacy, Enterprise Resource Planning, Customer Relationship Management (CRM), or other line-of business applications. It integrates easily with legacy applications and processes. Dynamic HTML documents are used for data collection and presentation. You can reuse the space left over from transactional documents to create custom content. You can either create a single document or a continuous batch of documents. DocOrigin Design allows you to create intuitive templates.

Fluent is a unique solution that simplifies the creation of reports and templates on a large scale with minimal coding required.

Lanvera is a leader in document outsourcing and technology. We specialize in the production, delivery, and archiving all secure customer communications, including invoices, statements and tax forms.

Organizations are reviewing their communication strategies in light of digital transformation and a renewed focus upon customer experience. There is no time for manual data assembly, overcrowded templates libraries, or clogged print streams. Information must be delivered to your customers exactly when they need it, in whatever format they prefer. Hyland's flagship product for customer communication management, Content Composer allows you to create automated, rule-based correspondence and maintain the personalization, interactivity, and personalization that are essential for a great customer experience. Customers expect more from insurance companies as technology evolves rapidly. Insurers expect to be able to communicate with their customers via the channels they prefer.

Docsie is an award-winning digital documentation and knowledge management platform based in Ontario, Canada. You can access Docsie through a SaaS web application to create & edit documentation from any location. Then, you can publish content to a dynamic knowledge portal that users can access whenever they need information! Docsie offers powerful business-grade features to write & manage product documentation: - Pilot onboarding service w/ portal design support and workforce training - Internal & external knowledge base options - Create multiple workspaces - Portal analytics & feedback with Docsie Vocally - Custom domain on free tier - Markdown compatible - Docsie Editor with rich formatting and content embeds - iFrame - SwaggerAPI import - Built-in and custom document templates - Help center deployment & in-app help sidebar - Share guided tours & create with our builder Chrome extension - Manage multiple versions, languages, and view change history - Webhook support in Mattermost, Slack, and more - Ghost AI language translation (available) & generative AI (in-progress) - Project management with kanban and task creation - RBAC/JWT/SSO for security, user management, and data protection

The vjoon K4 publishing platform allows small teams and large business units to produce more quality content faster across multiple digital channels and in print. Streamline your workflows, collaborate efficiently, and streamline your processes! Over 26.000 people around the world use vjoonK4 to manage content marketing agencies, magazine publishers, and corporates. vjoon K4 integrates well with Adobe InDesign, InCopy, and other software. It can be installed either on-premises or in cloud. Get in touch to learn more about our products and services. A customized live demo of vjoonK4 is available. This allows you to get to know the product and a member of our expert team.

DocPath's document management software is designed to manage customer communications and document output. Below are some of the many benefits DocPath offers in these areas for each of its main business processes: Improved corporate image and client communications via targeted TransPromo messaging, high-quality documents and online document generation and distribution. Merging of document models (contracts and BOLs) Each template can be customized to the client during document generation. Toner saving and print control One product for batch production, Web environments, and other uses. Integration with document managers: Documentum and FileNet, etc. Integration with major ERPs: JD Edwards SAP, Oracle, and more. Flexibility in all processes DocPath solutions can be scaled to meet your company's requirements.

Smart, modern solutions for a better customer experience. Customer Communication Management may seem like a simple concept at first. When a business considers all the communication channels they can use (email, print, online interactive documents and text messages, push notifications, reminders, etc.), it becomes a complex concept. Effective communication becomes difficult when customers choose their preferred languages and their preferred channels. Ecrion's document automation software simplifies the production and distribution business-critical documents in an adaptable and scalable environment. Workflow rules are designed to simplify and accelerate complex processes, whether fully automated or manual. They also ensure that communications are controlled and consistent.

CCM Gateway is a next generation solution for managing and archiving transactional customer communications. It supports the most popular enterprise content management systems, as well as document and archive platforms from Alfresco and Microsoft. This tool supports universal print-stream archiving across all industries and business applications. It can classify, transform, index, and store high-volume documents of almost all types. The solution supports a wide variety of source document formats, including AFP, Xerox Metacode and PostScript. Customer communications and universal print stream archive across formats and types. Accepts a wide range of source document formats. Migration of archives to more cost-effective and modern platforms. Transform, index, and load print streams to platforms like Alfresco or SharePoint with compression rates up to 95%.

Automated document creation can improve the quality of customer relationships. You can easily create customized, business-critical content and documents via any digital or conventional channel. Drag & Drop tools and an immediate preview feature make it easy to create and edit templates online. You don't need IT knowledge! Digital operations are now possible! Automate document processing and manage all company contents in a standardised way. Your business will be more efficient, transparent, and traceable. Sorting and managing business documents. Version tracking, commenting, digital signature. Task automation, assigning content to tasks, managing process exceptions, and approvals. Digital working starts with the basics. Automate the capture and classification of incoming documents, as well as data extraction and forwarding to designated systems!

Quadient®, Correspondence allows you to manage your claims correspondence in the cloud. Quadient®, Correspondence is a subscription-based SaaS service that allows insurers to create and approve claims correspondence for customers. This can be done in both print and digital formats. There is no dependence on IT. Quadient Correspondence was created and priced for insurers that want to transform to digital but don't have the funds to invest in a full-service customer communications management (CCM). Business analysts update and create templates. Templates are approved by compliance experts and claims managers. Users of business correspondence can use a controlled editing process. Authorized personnel approve and review correspondence before it is sent. Instant delivery via email or SMS, PDF or email. Start by choosing the right claims correspondence template for your business and customizing it within the pre-defined editable fields.

OpenText™, a platform for omnichannel customer communications management (CCM), Exstream uses the data and content already in the organization to transform customer communications into highly personalized, engaging customer experiences via the preferred digital and printed channels, screen sizes, and devices of the customer. Exstream can be scaled to meet the needs of any department, complex enterprise environment, or individual departments. It also offers cloud deployment options and accelerator packages that allow for easy integration to core systems to accelerate key business processes. CCM software allows organizations to create, manage, and deliver relevant customer communications across multiple digital and printed channels. This includes letters, invoices and bills, statements, and any other correspondence with customers. The best customer communication software can help companies automate and streamline customer communications and support customer engagement initiatives.

Effective client communication is essential for any business, whether it's in the financial services or insurance industries. FusionPro can assist you in creating brand-aware and highly customized material that is suitable for digital and print delivery. FusionPro can customize coupons for mobile and mailing delivery if your business relies on the accurate delivery millions of labels or tags every day or week. FusionPro Server is a powerful tool for mid-sized financial institutions and municipalities to automate high-volume, time-sensitive bill and statement generation. FusionPro automates with speed and accuracy. You can create everything from engaging, personalized communications to data-rich, business documents faster, smarter and more cost-effectively. Efficiencies can be improved across your entire operation by reducing production time and mailing costs, and bringing in customer jobs and data more efficiently.

Netrix iCMS provides a single source editorial platform for content creation and multichannel publication. Manage and publish content across websites and print publications, mobile apps, and other channels. Every piece of content is archived in a platform-independent, structured database and can be reused efficiently. Adobe InDesign plugin to manage content in print layouts. Connected: plugins to publish on WordPress sites and other platforms. Flexible: JSON API or a content-first, headless approach.

You can create modern documents for all output channels using your Internet browser. Interactive preview allows you to see how the document will look on all media. You can create dynamic documents by using rules of language and business logic. This includes multilingual options. DocBridge®, Impress can be used for interactive single processing and high volume batch processing. DocBridge®, Impress can be used with existing software solutions. This purpose allows you to use the Application Programming Interface (API), semi- and fully automated software distribution processes (deployment) via web services. DocBridge®, Impress is scalable to any size, and can be integrated with future digital channels as required.

Cartago®, Live is built on a web interface architecture and internally uses HTML to format documents. Our flexible, future-oriented product philosophy is a great way to profit. Our solution can be integrated into existing environments or in new cloud systems, depending on your requirements. Your data structures can be separated from your layout design. This allows internal departments such as marketing and HR to make changes to the documents without having to have "Technical Knowledge How". Your business documents can be produced quickly and efficiently, with or without individual post processing. The Software package is extensive and can be used to create complex documents. We aim to reduce the work load of those responsible for the output management. We implemented features such as a WYSIWYG editor, multi-channel searches, and Drag&Drop. We also listen to customer feedback and strive to improve the usability of our software.

Tungsten Communications Manager is ideal for any outbound communication, including contracts, proposals and insurance documents. It puts your line of business managers in charge of their correspondence. Documents can be delivered via e-mail, digital or social channels with minimal IT involvement. This solution is a key component of your digital workflow transformation initiatives. Automate workflows, standardize business processes for customers and integrate seamlessly with legacy systems and core enterprise apps. Deliver personalized, rich-content communications by leveraging data and preferences in order to maximize cross- and upsell opportunities. Create and manage tailored communication with a single platform which gathers data from multiple sources, saving time and increasing efficiency.

Customer Communication Management, also known by Omnichannel customer engagement, is a convergent collection of information technology solutions that allow organizations to manage all aspects of customer communication. CCM is a central platform that connects the enterprise, core applications, web modules and portals to customer relationship management systems. CCM automates communication across multiple channels including email, print and SMS, WhatsApp and other social media platforms.

Communicate with customers through the channels that they prefer. It doesn't matter if it's for a room service, concierge or reservation. No message is lost, and the ticketing system will assign the correct team to receive it. The location of the server and the storage of your data are up to date. You can communicate with customers in peace. Your team is often on the move? No problem. Our Android and iOS apps can be downloaded from the official stores to allow your team to respond to any message while on the move.

The SCHEMA Group, a medium-sized software company with over 130 employees, was founded in Nuremberg in 2015. The SCHEMA Group provides content delivery and component content management solutions for authoring departments that create product-related content. The SCHEMA ST4 component management system is one of most commonly used systems for modularised documentation, package inserts, and marketing documentation. The system covers all aspects of creation, revisioning, variant control and publication of product-related material - from authoring assistance during input until the final layout for the printed catalog.

Xpertdoc can help you create complex or simple documents interactively, in batches or through automated workflows. It can also capture customer information and data and store and manage enterprise content. Xpertdoc Smart Flows lets you create and deploy optimized automated processes that allow for efficient generation, storage and delivery of your documents. Xpertdoc Smart Forms allows your customers to enter their information and submit it digitally. This improves data accuracy and internal efficiency. Xpertdoc Content Manager allows you to store, search, and retrieve digital assets in a secure repository. We also offer integrations to CRM platforms (Microsoft Dynamics 365, SugarCRM, and other leading ERP, CPQ, and CRM platforms (Microsoft Dynamics 365, SugarCRM, and many more), allowing you to harness the powerful document generation capabilities and automation capabilities of your enterprise core systems.

Customers expect seamless, personalized interactions with you on every channel. This is not possible if your customer data is scattered in legacy systems or if communications are served by multiple point solutions that were integrated over time. It's inefficient and costly, and it's not sustainable. DataOceans Oceanus CCM platform allows you to access data from existing systems to create and deliver highly personalized, compelling interactive communications. This includes statements, bills, invoices, and more. It can be used across all distribution channels, including print, online, interactive PDF, mobile alerts, and mobile notifications. It improves customer interactions, which increases loyalty and long-term business growth. Additionally, it drives cost-efficiencies that make it affordable. Our solution has been used by hundreds of clients. We know how to design and deliver effective communications.

Document generation platform to create PDF, HTML, JPG, and Word documents from a wide range of data sources including Databases, Enterprise Applications. All modes of document generation are supported, including bulk, interactive, and on-demand.

KUBRA iMail™, allows you to create and design business-critical documents that maximize customer engagement. Web-based tools allow you to create and design documents, such as letters or notifications. Our state-of the-art facilities in North America convert these document templates, as well as bills and statements, into personalized paper documents that you can mail to your customers. KUBRA iMail provides web-based tools to create and manage document templates. These templates can include personal information and targeted marketing messages. DoxsDirect™, our document composition software, securely imports customer profiles or billing files, provides data extract and mapping, uses pre-defined business rules, and composes documents with customer-specific messages, data-driven charts and graphics.

Automate your documents easily Do you still draft every document by hand? Instead, create and use your own document automation templates. No programming skills are required. You can create documents lightning fast once you have experienced the magic of document automation. Stop wasting time on drafts. Even the most complicated documents can be created in minutes. It's as simple as answering a questionnaire. Then, you can watch your document being made in real-time. You are always in control. You can make content available to anyone you wish. Use our publications feature to give clients and team members, or entire departments, self-service access for automated document templates. To reduce bottlenecks and human error, you can leverage pre-defined scopes. Easy use allows you to create smart templates without having to write a single line code. The no-code editor makes it easy to create complex template logic. You can even create bilingual templates

Cincom Eloquence, a customer communication management (CCM), solution, gives you the tools to design and deploy documents. Eloquence helps you create a better customer experience, while reducing risk and time, and costs associated CCM processes. It also improves your brand image and increases revenue. Customer communications management is a great way to build new customer relationships and maintain existing ones. It allows you to tailor content to customers most likely to respond. For improved personalization, combine easy data acquisition from core business applications and databases with powerful rules engines. Project scalability is possible, from individual document generation to large-scale projects. Integrate with core applications for seamless processes

Integration with other systems through gravity architecture to achieve digital transformation within organizations. For a quality business that is scalable and sustainable, automated, flexible and results-oriented processes are required. Integrated content management with processes to create and maintain large volumes structured, up-to date and reliable data. CRM 360 for customer and partner relationships: better management, greater sales, and greater retention. Real-time data analysis in charts and extractions - to simplify visual management, provide insight and support decision-making. Your other areas should be oriented towards a strategy that integrates procurement, marketing, IT logistics, legal and legal processes. Your administrative processes can be made more efficient, from purchasing to reimbursements, and your team's performance will improve. Automate your HR department to manage the entire process, from admission through dismissal.

airSlate WorkFlow, the first and only no-code platform for business automation, is a holistic platform. AirSlate WorkFlow combines electronic signing, no-code robotic automation, contract negotiations, document generation, and web forms in a single business automation platform. Configure and automate every business process, and integrate it with any system of records without writing a line of code. Start any process directly from your record system with just one click. Automatically pre-fill data, route documents according to real-time updates and archive completed documents. Start in minutes by choosing from tens or thousands of pre-built document templates and workflows for any industry and department. No need to integrate multiple platforms or services. The time to value is reduced by 10x with no-code configuration and deployment.

Respond.io is AI-powered conversational management software. Features include a shared inbox (WhatsApp, Facebook Messenger, Instagram, Telegram, etc), advanced workflow automations, broadcast and supervisor dashboard analytics. It's highly customizable and handles high volume messages.

dox42 is a revolutionary software product that automates document and data integration. It is flexible, powerful, and intuitive. AX, D365 BC The dox42 Microsoft Office Add Ins allow business users to quickly and easily design templates in a uniform corporate design. Integrate the dox42 Server or the SaaS Version dox42 online seamlessly into Office 365, Dynamics 365 and SharePoint websites, applications, CRM systems, ERP systems, workflows, and other software.

Altcraft Platform is an Omnichannel CDP. Distributed as a private cloud, or on-premise software. - On-premise deployment allows you to tailor the software to your business needs. Cloud offers an account with tariffs that are based on customer profiles. FEATURES Collect customer profiles - The entire history of actions Multiple resource subscriptions - Location & device information - CRM & SQL Data Integration Customer profile 360 analytics Automate marketing workflow - Customer journey - A/B/n Test Tools - Content personalization - Static & dynamic segmentation - Web and messaging event tracking - Transactional messaging Easy and powerful email builder Communicate via digital channels - Messengers SMS Marketing - Rich mobile and Web Push - Banners, social and custom channels Forms Analytics in real-time - Pixel goals - Cohort analysis - Audience growth report - Interactive conversion funnels Summary reports

We're a freemium omnichannel communication platform for businesses with 11 channels to connect and more than 270k active users in all countries all over the world. Agents can access all chats, emails and calls from one Jivo app and your clients can get support via social media and increase your sales opportunities. We are integrated with Shopify, Wordpress, Wix, Bigcommerce, Tilda and many other big names in the industry. We feature chatbots, WhatsApp, Instagram and many other very important communication channels so your revenue can increase more and more. JivoChat is developed and localized for the English, Spanish, German, Turkish, Indonesian, Portuguese, and Russian markets. We're ready to work in any country also with 24/7 support.

Increase efficiency, compliance, personalization, and personalization of all regulated customer communications. Messagepoint is unique in its ability to manage complex content in regulated, personalized communications. Our customers respond quicker, have greater empathy, and enjoy consistent customer service across all channels. All this while maintaining compliance and accuracy. Non-technical business users can take control of customer communications. Automate the creation and updating Medicare communications. Intelligent control of your content allows you to deliver compliant, personalized and optimized customer communications via any channel.

Expresso®, customer communications management, makes it easy to go beyond the ordinary and outperforms Expresso® is the right tool for you if managing critical communications is a major problem. Expresso® is a unique cloud-based customer communication management platform that can transform your company and work life. It gives you complete control over the preparation, modification, and distribution of electronic and mailed billing statements and compliance letters, confirmations and newsletters, as well as other customer documents. We are talking about revolutionary change, not incremental gains. Expresso® makes it easy to create documents in minutes instead of weeks or months. There's no need to re-enterprise your print or email vendor. Expresso® integrates seamlessly with our mail and print services. This technology platform allows you to automate and manage every step, reaching more customers and prospects and driving revenue.

Email solution for fast-moving teams. We understand how difficult it can be to find an affordable, reliable email service. Mailjet is the ideal solution for you. Our advanced features will help you grow your company at a very affordable price. Passport, our email editor, allows you to create beautiful responsive emails in just a few mouse clicks. You can choose from a variety of templates, or create your own design. Mailjet's Collaboration Toolkit allows you to collaborate on the same campaign or email template in real-time to improve your team's efficiency. You can drastically reduce the feedback cycle by using commenting and approval workflow features to speed up. To send the right content to the right customers, personalize each email by segmenting your contact list and collecting customer data. It's easy for each recipient to feel special. You can optimize the performance of your campaign by integrating real-time statistics with every sending.

Digital workflows can streamline client interactions. Manage client interactions in a streamlined way. Client interactions that are stuck in silos and require significant manual intervention can be brought back to order. Moxo is a client hub that allows you to manage client interactions using modern digital experiences. It creates repeatable, sequenceable steps using pre-defined client actions and internal user actions. Moxo offers integrated document collaboration, video conference, digital signature, messaging and more. To ensure that participants only take the actions they are supposed to, you can designate and manage permissions. You can manage continuity with progress tracking, audit trails and virtual data rooms. Real-time insights allow you to track performance. All interactions can be tracked with a searchable paper trail. Moxo is designed with the highest level of security and compliance, including SOC III and GDPR.

Our Email Marketing platform provides all the tools you need in order to be a successful email marketer. Take a look at our many features, including workflows, transactional emails, automations, and campaign types, to see what we mean. You can create stunning emails with our campaign builder. You need the right tools to create an effective campaign. An expert in email marketing and digital strategies will help you understand your business and your existing email program, and determine your campaign goals. Then, we will analyze and perform a audit of your current marketing strategy and database growth strategy. We will also review your current email program in order to identify areas for improvement. We will schedule a consultation to discuss the areas that need improvement, best practices, examples, and how we can help your business win. Get a detailed guide that will show you the best way forward and how to create low-cost, high-value ways to reach your goals.

Quadient Inspire allows organizations to create and deliver compliant customer communications across all channels and digital media from a single hub. Quadient offers flexible cloud, hybrid, or on-premise deployments. This allows companies to avoid being locked into outdated infrastructures that won't allow them to future-proof their communications. Inspire provides comprehensive support for Red Hat®, OpenShift®, and makes it easier to develop, test and deploy Inspire in private or public cloud environments. This allows you to bring your communications to market faster and with more flexibility. From a single interface, quickly create communication templates for all of your digital and physical channels. Drag and drop design allows you to quickly create powerful communications that share content and messages across multiple channels.

SmartCOMM customer communications management solution (CCM) allows enterprises to deliver interactive, personalized communications to customers via their preferred channels and at a large scale. SmartCOMM is a business-oriented solution that simplifies and standardizes work processes, leading to increased efficiency and better ROI. SmartCOMM is a central management tool for enterprise organizations to manage critical customer and business communications. This CCM solution offers many benefits. You can easily add new communication channels to your organization and seamlessly manage conversations across them. This will help you future-proof your company. Engage customers with personalized, brand-consistent communications that are relevant, relevant, and offer meaningful value. Reach customers through their preferred channels with omnichannel communications that optimize their experience.

The CCM concept encompasses all components that help a company manage, organize, and improve its customer-related communication. We are primarily concerned about transaction-oriented communication in our context. Communication initiated by a business transaction. Customer communication management – CCM includes the creation and delivery of customer messages, correspondences, account statements, invoices, and other information. It is essential to manage the increasing volume and quality of customer communication from both an organizational and technical perspective. On the other hand, it is crucial for customer loyalty and a well-functioning customer relationship. This includes the proper use of various media to reach the customer via the preferred digital or paper-based channels.

Elixir Tango, a web-based platform, provides flexible and configurable functionality that allows customers to communicate and engage with their customers. It also responds quickly to regulatory forces and market forces across the entire lifecycle of content. While regulated communications can be a challenge for your organization, they can also be your greatest asset if you have a Center of Excellence (CoE). Elixir Tango's dynamic interface supports everyone involved in creating and managing critical customer communications outcomes. It also allows for functionality within a business context.

Tenant seperates personal communications and business data. An employee's personal communications and data are not accessible to the Tendant. This is a great solution for BYOD communications. Employees can enjoy the benefits of a company only mobile number without having a second phone. Tendant consolidates communications between parties into a multichannel chat inbox. Tendant makes it easy for users to access one place to read and reply to emails*, voicemail, system alerts and other messages. This eliminates the need to check disconnected communication silos. Tendant allows employees and companies to access business communications and data on their smartphones.

Omnichannel solution that allows companies to connect with customers via all messaging apps and social media networks, including live chat and email. It is now possible to avoid losing customers because they waited too long for a consultation. Communication via messaging apps and social media networks is free of additional costs. Telephony does not have this benefit. Consultations via messaging apps and social media networks are faster and you can exchange media content from wherever you're located. Already, half of the world's population is using messaging apps and social networking. Real-time analytics allow you to analyze the number of messages, analyze agent groups, channels, and each agent. Integrations with popular helpdesk solutions and CRM such as Salesforce CRM. Zendesk. Freshdesk. Kayako. Intercom. ELMA BPM. Bpm'online.