Parcel Tracker Mailroom Reviews

Summary: This app is really easy to use and keep track of of all the packages over time and you can have back up if someone says they haven't got there package.

Positive: The app is easy to use and very useful and helpful. It keeps everything organized. The layout is easy to use.

Negative: Sometimes the app takes a long time to load and also sometimes scans the names wrong.

Summary: Overall, its very useful for my job. Makes tracking collected parcels easy. I also like that the automation system is quick. That is once a scanned parcel is submitted, recipients get an email almost immediately.

Positive: I like that it stores the history of parcels collected.
I like that it also combines recipients into one QR code regardless of how many parcels a recipient has.

Negative: The new update does not take pictures automatically once scanned, instead it opens a new page asking you to take a picture. Its faster when as you scan it automatically takes a picture.

Summary: Good overall experience, nice easy app to use and happy to be using this for my mail and collecting my parcels.

Positive: Easy to use and quick, fast and effective, ensures security and notifies you straight away of your parcel.

Negative: Doesn't always load and sometimes freezes when opening.

Summary: I am very much pleased and happy with it. My overall experience is that i am satisfied with it because of simple and handy use.

Positive: This is quite simple to use and helpful for the beginners also. I'm a student of life sciences, but it is sometimes very much useful to me.

Negative: I'm not a tech guy so can't give you the proper feedback to how to improve it.

Summary: Great overall experience of this app and would highly recommend it, very easy to install and use with ease.

Positive: Really easy to use, fast and quick, makes things a lot easier and more keeps your parcels safe from theft.

Negative: Don't always get the emails but isn't too much of an issue.

Summary: Very good system, saves a lot of time and so easy to use you'll be logging parcels in minutes.
Just the name scanning that sometimes lets its down as it really seems to struggle with international names, otherwise this would be an easy 5 stars!

Positive: Easy to use.
Good User Interface, takes minutes to learn what you are doing and start logging parcels.
Time Saving, this has saved so much time for me as it takes very little time to log parcels.
Emails residents so no need to do this yourself, you just scan and wait for the residents to come and get their package.

Negative: Name scanning does not always work which can be frustrating but it is very easy to manually enter information to find the correct resident.

Can be slow updating sometimes so you have to force update the server more than I would like.

Summary: Overall, I highly recommend Parcel Tracker Mailroom. Very easy to use and It keeps improving! you can monitor and generate reports or statistics for deliveries at your fingertips.

Positive: It's very convenient to use. Easy to scan and has real-time updates that make our lives easier and you can use this platform via phone so you can get updates anywhere you are. on top of it, it's one of the fastest processing and collection of parcels that I know.

Negative: Parcel Tracker Mailroom is really a good tool to use, maybe the only no so good comment for this is when I first start using it. They only have limited training materials to guide me and I needed to search for more guides online to fully understand them but things get better as I use them every day

Summary: Parcel tracker has definitely made logging parcels a lot easier and the notifications that are sent out mean that our students are collecting their parcels quicker as well.

Positive: The system is quick and simple to understand. It's easy to see everything that has been logged and correct any mistakes.

Negative: It may take a bit of time to establish a new way of working if you already have a system in place.

Summary: Really and straight forward to use in terms of process and how user friendly it is. Also super clean design which is nice too.

Positive: Super efficient process to log parcels in and out, and helpful to resolve any issues by seeing a parcel's history.
It's really easy to use, both on the app and website.

Negative: On the inbound deliveries section: when I filter to either collected/delivered , then select student to see parcel details and then go off the student. It always goes back to the full list and not the filtered list which just slows down my workflow.

Summary: Overall, I would definitely recommend this to people who have an office with a lot of employees or complexes with residents who pick up their mail from a front desk.

Positive: Finding out about parcel tracker was a great experience for me. I didn’t know notifying a huge amount of customers would ever be this easy.

Negative: Although this service was great for notifying, I realized that sometimes when I check people out, it doesn’t reflect on the app.

Summary: I would say overall the experience with it has been good. It is easy to operate and while problems do occur they are relatively minor and easily solvable.

Positive: I like that the process for using it is fairly simple. A simple scan or search allows you to input a package with ease.

Negative: The app does have its issues with keeping up to date or loading all packages scanned. It often sends out incorrect information to residents about the number of packages that we hold for them.

Summary: Overall experience is good. There are more pros than cons I have experienced with the application. I would recommend to others.

Positive: The app is very user friendly. Adding in new recipients and notifying residents of deliveries with my phone has been extremely easy. The notifications to residents is sent out quickly.

Negative: The mobile application and computer application do not update synchronously. The number of total packages differed among co-workers. Not able to scan in packages with a handheld scanner.

Summary: Parcel Tracker is a very good system for packages specially in a student building when're many packages are received through the day so we can rely on this. The best thing is that we can use it from the convenience of our phone or also from a computer. The signature and QR process also smooths the process when getting packages picked up.

Positive: -Fast check of packages
-Easy to use it from the phone
-Convenience for residents when receiving notifications
-At the moment of giving the packages residents present a QR code which makes it really easy for staff to give it back
-Easy accès from a desktop computer as well
-The signature process is very efficient

Negative: -It takes too much time sometimes to update when a package is pick up.
-It confuses the name of residents and their apartments.

Summary: Overall I think Parcel Tracker is a very good tool to have especially if you are in property management it’s very simple and easy to use.

Positive: What I like about Parcel Tracker is that it’s very easy to navigate. What I also like about Parcel Tracker is that when I first started using it a came with a tutorial video which was so helpful because it allowed me to get a hang of using the system very easy.

Negative: What I don’t like about Parcel Tracker is that sometimes when you’re logging out packages it can be very inconsistent because depending who’s logged in it will show you a different amount of packages are still in the system to another user.

Summary: Very good app, user-friendly and time-saver. Very useful on a busy student accommodation site where hundreds of parcels are dropped off and collected each day.

Positive: Easy web and mobile platforms, analysis of parcel numbers and peak times, easy to use via the mobile device and saves us so much time!

Negative: Syncing does not always happen instantly, sometimes scanner does not recognise a name or address but at least it has a manual search option.