Best PagerDuty Alternatives in 2024

Find the top alternatives to PagerDuty currently available. Compare ratings, reviews, pricing, and features of PagerDuty alternatives in 2024. Slashdot lists the best PagerDuty alternatives on the market that offer competing products that are similar to PagerDuty. Sort through PagerDuty alternatives below to make the best choice for your needs

  • 1
    NinjaOne Reviews
    Top Pick
    See Software
    Learn More
    Compare Both
    NinjaOne (formerly NinjaRMM) is the leading unified IT management solution that simplifies the way IT teams work. With NinjaOne, IT teams can manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. NinjaOne supports over 17,000 customers around the world, and is consistently ranked #1 for our world-class customer support. The NinjaOne platform gives IT teams proactive endpoint monitoring, remote management, remote control, patch management, software management, IT asset management, backup, IT documentation, and IT service desk capabilities all in a unified solution with a fast, modern, intuitive interface.
  • 2
    Atera Reviews
    Top Pick
    See Software
    Learn More
    Compare Both
    The all-in-one IT management platform, powered by Action AI™ Atera is the all-in-one IT management platform that combines RMM, Helpdesk, and ticketing with AI to boost organizational efficiency at scale. Try Atera Free Now!
  • 3
    SysAid Reviews
    Top Pick

    SysAid Technologies

    1,429 Ratings
    Top Pick See Software
    Learn More
    Compare Both
    SysAid is the next-gen of ITSM, a comprehensive platform with generative AI baked into every element of service management, all wrapped up in an intuitive, fully conversational user experience. Empowering organizations to deliver exceptional service – automagically. This delights employees with a reliable, easily accessible, and incredibly convenient service experience. Frees up admins so they can focus on more strategic tasks. And liberates organizations to unleash their true potential.
  • 4
    Site24x7 Reviews
    Top Pick

    Site24x7

    ManageEngine

    547 Ratings
    See Software
    Learn More
    Compare Both
    Site24x7 provides unified cloud monitoring to support IT operations and DevOps within small and large organizations. The solution monitors real users' experiences on websites and apps from both desktop and mobile devices. DevOps teams can monitor and troubleshoot applications and servers, as well as network infrastructure, including private clouds and public clouds, with in-depth monitoring capabilities. Monitoring the end-user experience is done from more 100 locations around the globe and via various wireless carriers.
  • 5
    ConnectWise Automate Reviews
    Top Pick
    See Software
    Learn More
    Compare Both
    ConnectWise Automate makes it easy to solve IT problems at lightning speed. ConnectWise Automate is a robust platform for remote monitoring and management (RMM). It helps IT teams increase their effectiveness. It allows teams to identify all devices and users that require proactive monitoring, remove delivery roadblocks and support more endpoints without adding to their workloads.
  • 6
    Auvik Reviews

    Auvik

    Auvik Networks

    629 Ratings
    See Software
    Learn More
    Compare Both
    Auvik Network Management is a network management and monitoring software designed to empower IT professionals with deep visibility, automation, and control over their network infrastructure. This innovative platform is trusted by businesses of all sizes to streamline network operations, enhance security, and optimize performance. One of Auvik's standout features is its real-time network mapping and discovery capabilities. It automatically generates interactive, visual maps of your network topology, allowing you to easily identify devices, connections, and potential bottlenecks. This invaluable insight helps in planning and optimizing network architecture for maximum efficiency.
  • 7
    ChangeGear Reviews
    See Software
    Learn More
    Compare Both
    ChangeGear is a complete, service management solution that can be implemented in weeks, not months, and is intuitive to use. Provide a better digital experience for employees and analysts. Leverage automation to improve productivity and business agility. With low administrative costs, quick implementation, you will see a speedy return on your investment. A flexible platform that works either on premise or in the cloud. Affordable, with enterprise level functionality, ChangeGear can help you improve service delivery, manage your IT asset lifecycle, control change and risk. ChangeGear includes a virtual agent, self-service portals and AI-based features to support analyst and end user productivity. Contact a solution expert to assess your needs.
  • 8
    Vivantio Reviews
    Top Pick
    See Software
    Learn More
    Compare Both
    Vivantio has been recognized as one of the best customer service management software platforms on the market. We provide a SaaS service management product that serves multiple customer service areas including customer support ticketing, help desk, service desk, IT service management, asset management, and enterprise service management, all backed by proven industry frameworks, such as ITIL. Vivantio provides flexible licensing options to meet the business requirements of the world's fastest growing organizations.
  • 9
    New Relic Reviews
    Top Pick
    See Software
    Learn More
    Compare Both
    Around 25 million engineers work across dozens of distinct functions. Engineers are using New Relic as every company is becoming a software company to gather real-time insight and trending data on the performance of their software. This allows them to be more resilient and provide exceptional customer experiences. New Relic is the only platform that offers an all-in one solution. New Relic offers customers a secure cloud for all metrics and events, powerful full-stack analytics tools, and simple, transparent pricing based on usage. New Relic also has curated the largest open source ecosystem in the industry, making it simple for engineers to get started using observability.
  • 10
    Datadog Reviews
    See Software
    Learn More
    Compare Both
    Datadog is the cloud-age monitoring, security, and analytics platform for developers, IT operation teams, security engineers, and business users. Our SaaS platform integrates monitoring of infrastructure, application performance monitoring, and log management to provide unified and real-time monitoring of all our customers' technology stacks. Datadog is used by companies of all sizes and in many industries to enable digital transformation, cloud migration, collaboration among development, operations and security teams, accelerate time-to-market for applications, reduce the time it takes to solve problems, secure applications and infrastructure and understand user behavior to track key business metrics.
  • 11
    NMIS Reviews
    FirstWave’s NMIS is a network management system that provides fault, performance, configuration management, performance graphs, and threshold alerts. Business rules allow for highly specific notification policies that can be used with multiple notification methods. FirstWave also enables partners, including some of the world’s largest telcos and managed service providers (MSPs), to protect their customers from cyber-attacks, while rapidly growing cybersecurity services revenues at scale. FirstWave provides a comprehensive end-to-end solution for network discovery, management, and cybersecurity for its partners globally.
  • 12
    Freshservice Reviews
    Top Pick
    Freshservice is the right choice if you are looking for an IT service desk solution with simplicity. Freshservice is an easy-to-use ITIL service desk from Freshworks that helps businesses modernize IT and other business functions without the complexity and cost. Freshservice provides everything teams need to manage proactive IT services, including asset management, ticketing, configuration management, enhanced impact analysis, robust incident management functions, and more.
  • 13
    Electric Reviews
    Electric is changing the way businesses manage IT. Electric provides real-time IT support for over 30,000 users and central IT management to more than 600 customers. This offers companies a 50% savings in IT costs and standardized security across devices, apps and networks.
  • 14
    eG Enterprise Reviews

    eG Enterprise

    eG Innovations

    $1,000 per month
    3 Ratings
    IT performance monitoring does not just focus on monitoring CPU, memory, and network resources. eG Enterprise makes the user experience the center of your IT management and monitoring strategy. eG Enterprise allows you to measure the digital experience of your users and get deep visibility into the performance of the entire application delivery chain -- from code to user experiences to data center to cloud -- all from a single pane. You can also correlate performance across domains to pinpoint the root cause of problems proactively. eG Enterprise's machine learning and analytics capabilities enable IT teams to make smart decisions about right-sizing and optimizing for future growth. The result is happier users, increased productivity, improved IT efficiency, and tangible business ROI. eG Enterprise can be installed on-premise or as a SaaS service. Get a free trial of eG Enterprise today.
  • 15
    Sematext Cloud Reviews
    Top Pick
    Sematext Cloud provides all-in-one observability solutions for modern software-based businesses. It provides key insights into both front-end and back-end performance. Sematext includes infrastructure, synthetic monitoring, transaction tracking, log management, and real user & synthetic monitoring. Sematext provides full-stack visibility for businesses by quickly and easily exposing key performance issues through a single Cloud solution or On-Premise.
  • 16
    N-able N‑central Reviews
    Join thousands of IT professionals and MSPs who use N-able™ Ncentral® remotely to monitor and manage complex networks and devices. These are the key features: * Monitor almost all devices, including Windows, Linux, and macOS * Get complete visibility across your network and cloud services without the use of additional network monitoring software * Automated patch management policies can be created to ensure that devices are always up-to-date * Automate your workflow with drag and drop scripting in automation manager. No need to write code! * Remote support across platforms and devices with the integrated Take Control feature * Use N-able MSP manager to manage tickets and billing. * Secure your data with integrated backup, EDR and AV. * Available on-premises and hosted cloud solutions to suit your business needs
  • 17
    Pandora FMS Reviews
    Top Pick
    With more than 50,000 customer installations across the five continents, Pandora FMS is a truly all-in-one monitoring solution, covering all traditional silos for specific monitoring: servers, networks, applications, logs, synthetic/transactional, remote control, inventory, etc. Pandora FMS allows you to quickly find and solve problems. It scales them so that they can be derived either from on-premise, multi-cloud, or both. You now have the ability to use your entire IT stack and analytics to solve any problem, even those that are difficult to find. You can control and manage any technology and application with more than 500 plugins, including SAP, Oracle, Lotus or Citrix, Jboss, VMware, AWS and SQL Server.
  • 18
    SpinOne Reviews
    Top Pick
    For enterprises that need to protect SaaS data in mission critical apps, SpinOne is an all-in-one SaaS security platform that helps IT security teams consolidate point solutions, save time by automating data protection, reduce downtime, and mitigate the risk of shadow IT, data leak and loss and ransomware. The all-in-one SaaS security platform from Spin is the only one that provides a layered defense to protect SaaS data, including SaaS security posture management (SSPM), SaaS data leak and loss prevention (DLP), and SaaS ransomware detection and response. Enterprises use these solutions to mitigate risk, save time, reduce downtime, and improve compliance.
  • 19
    SendQuick Cloud Reviews

    SendQuick Cloud

    SendQuick

    $18 per user per month
    Do you still need to manage systems after migrating from the Cloud? Cloud providers require companies to ensure that the infrastructure and services are always available and functioning. What are the requirements of cloud-based companies? > Avoid Alert Fatigue and Notify Incidents You must manage the > Unknown into The Known SendQuick Cloud enables: - Active monitoring with Ping, Port, and URL Checks - Roster Management and Rule Configuration - Users can choose between SMS, Facebook Messenger and Line, Telegram, MS Teams and Slack.
  • 20
    Cruz Operations Center (CruzOC) Reviews
    CruzOC is a multi-vendor, scalable network management and IT operations tool that provides robust but easy-to-use netops. CruzOC's integrated, automated management features include performance monitoring, configuration management, lifecycle management, and lifecycle management of 1000s of vendors. Administrators can use CruzOC to automate their data center operations and critical resources. This will improve network and service quality, speed up network deployments and lower operating expenses. The result is comprehensive and automated problem resolution from a single-pane-of-glass. Cruz Monitoring & Management. Monitoring & Analytics, NMS -- health, NPM traffic, log, and change. Automation & configuration management -- compliance and security -- orchestration, provisioning. Automated deployment -- auto-deploy, ZTP, remote deploy. Deployments are available both on-premises and in the cloud.
  • 21
    Canfigure Reviews

    Canfigure

    Canfigure Inc.

    $2000 per year
    1 Rating
    Canfigure is an IT Service Management Solution with amazing flexibility. Canfigure is built for scalability. We believe in simplicity. Canfigure is cost-effective and easy to deploy. This allows you to grow your assets and user base at your own pace. Canfigure comes with support for all IT assets and can be customized to store information for any type asset, including IoT, facilities and transportation. Access to the admin functions allows for easy expansion of the database schema. No technical knowledge is required. Asset information can contain financial data. It can be used to track important dates, such as warranty expiry. It can also be linked to supporting contract documents. Canfigure's core function is the Configuration Management Database (CMDB). This database underpins all other functions. The CMDB stores your data in the form Configuration Items (CIs), and the relationships between them.
  • 22
    VIZOR Reviews

    VIZOR

    Vector Networks

    $2.00/year/user
    VIZOR is an ITIL Certified IT Asset Management Solution. VIZOR manages all aspects of IT asset management. This includes network discovery, inventory data, purchase, warranty, and maintenance details. The allocation of assets to employees and locations can be simplified so that you always know who has what. VIZOR can audit your network and integrate with tools like LANSweeper, Microsoft SCCM, Chromebook Admin, and LANSweeper. VIZOR can be configured to only include the features you need. Get started now.
  • 23
    Netreo Reviews
    Netreo is the best full-stack IT infrastructure management and observation platform. Netreo is a single source for truth for proactive performance monitoring and availability monitoring of large enterprise networks, infrastructure, and applications. Our solution is used by: IT executives should have full visibility of the business service, right down to the infrastructure and network that supports them. IT Engineering departments are used as a decision support system to plan and architect modern solutions. IT Operations teams can have real-time visibility into what is going wrong in their environment, which bottlenecks exist, and who it is affecting. All of these insights are available for systems and vendor mix in large heterogeneous environments that are constantly changing. We have a growing list of vendors that we support (over 350 integrations), including network vendors, storage, virtualization, and servers.
  • 24
    Virima Reviews

    Virima

    Virima Inc.

    $15,000.00/year
    1 Rating
    VIRIMA is a SaaS platform that provides highly automated IT Asset Management, IT Service Management (ITSM), and IT Operations Management solutions (ITOM). It is easy to use and affordable to deploy. VIRIMA enables business processes to be linked to the technology and services they rely on through advanced infrastructure discovery and visualization capabilities. VIRIMA CMDB's innovative automation capabilities provide insight, control, and value to IT companies large and small. This allows them to efficiently address the challenges of managing and securing today’s dynamic, dispersed, and complex IT estate.
  • 25
    Zenduty Reviews

    Zenduty

    Zenduty

    $5 per month
    Zenduty's platform for incident alerting, response orchestration and on-call management helps you to institutionalize reliability in your production operations. You can get a single view of the health and performance of your entire production operation. Respond to incidents 90 percent faster and resolve them 60 percent faster. Implement customized and data driven on-call rotations for 24/7 operational coverage of major incidents. Implement industry-leading incident response protocols and resolve incidents quicker through effective task delegation. Bring your playbooks into your incidents automatically. Logging incident tasks and actions items will help you to produce productive postmortems for future incidents. Suppress loud alerts to allow your engineers and support staff to focus on the alerts which are important. Over 100+ integrations for all your APMs and log monitoring, error tracking, server monitoring, ITSM Support, and Security services.
  • 26
    Coralogix Reviews
    Coralogix is the most popular stateful streaming platform, providing engineering teams with real-time insight and long-term trend analysis without relying on storage or indexing. To manage, monitor, alert, and manage your applications, you can import data from any source. Coralogix automatically narrows the data from millions of events to common patterns, allowing for faster troubleshooting and deeper insights. Machine learning algorithms constantly monitor data patterns and flows among system components and trigger dynamic alarms to let you know when a pattern is out of the norm without the need for static thresholds or pre-configurations. Connect any data in any format and view your insights anywhere, including our purpose-built UI and Kibana, Grafana as well as SQL clients and Tableau. You can also use our CLI and full API support. Coralogix has successfully completed the relevant privacy and security compliances by BDO, including SOC 2, PCI and GDPR.
  • 27
    xMatters Reviews

    xMatters

    Everbridge

    $9 per user per month
    xMatters, an intelligent communications platform, is designed to accelerate critical business processes, including IT operations, DevOps, and major incident management processes. xMatters is trusted by more than 1000 global companies. It provides intelligent communication tools that enable effective IT management, business continuity management and employee engagement. The platform offers unparalleled reliability and innovative functionality.
  • 28
    AlertOps Reviews

    AlertOps

    AlertOps

    $0.00/month/user
    AlertOps is an industry-leading Incident Response Automation and Alert Management Platform. A SaaS-based software solution, collaboration and automation hub that enables an organization to dramatically improve the issue notification, escalation, and time to resolution process. As incidents occur that impact business-critical processes and revenue streams, the platform alerts the right people at the right time and with the right data to enable rapid incident resolution. As organizations evaluate solutions to improve and transform critical incident response -- to support ever-increasing customer and business requirements -- the AlertOps platform is uniquely suited with category-leading features to enable better and seamless customer experiences while helping drive improved operational efficiency and boosting business results. Discover why, many of the world’s largest companies leverage AlertOps to respond more rapidly, outmaneuver their competitors and win when moments matter.
  • 29
    BigPanda Reviews
    All data sources, including topology, monitoring, change, and observation tools, are aggregated. BigPanda's Open Box Machine Learning will combine the data into a limited number of actionable insights. This allows incidents to be detected as they occur, before they become outages. Automatically identifying the root cause of problems can speed up incident and outage resolution. BigPanda identifies both root cause changes and infrastructure-related root causes. Rapidly resolve outages and incidents. BigPanda automates the incident response process, including ticketing, notification, tickets, incident triage, and war room creation. Integrating BigPanda and enterprise runbook automation tools will accelerate remediation. Every company's lifeblood is its applications and cloud services. Everyone is affected when there is an outage. BigPanda consolidates AIOps market leadership with $190M in funding and a $1.2B valuation
  • 30
    Better Stack Reviews
    Top Pick
    Better Stack allows you to see inside any stack and debug any issue. Visualize the entire stack. Aggregate all your logs to structured data and query it like a database using SQL. Search, store and centralize your logs in a flash. Do not worry about archiving and rehydration. Dashboards that combine metrics from multiple sources to create a beautiful summary. Monitor everything, from websites to servers. Schedule on-call rotatings, get actionable notifications, and resolve incidents quicker than ever. Be notified by a platform that monitors infrastructures better. Our 30-second check will give you a screenshot and a second by second timeline of the error. We verify each HTTP and ping-based event from at least three locations before we alert. No more false alarms! We have you covered, whether it's monitoring your web page, APIs, pings, POP3, SMTP, IMAP, DNS, or general network monitoring.
  • 31
    CybrHawk SIEM XDR Reviews
    CybrHawk is a top supplier of risk intelligence solutions driven by information security that are only concerned to provide advanced visibility to clients to minimize the risk of a cyber-attack. Our products help businesses define their cyber defenses to stop security breaches, spot malicious behavior in real time, give security breaches top priority, respond rapidly to them, and anticipate new threats.We also invented an integrated strategy that offers numerous cyber security options for businesses of various sizes and levels of complexity.
  • 32
    DERDACK Enterprise Alert Reviews
    Derdack's enterprise alarming software automates alerting processes, enabling a rapid, reliable and effective response for incidents threatening services and operations. This is especially important for mission-critical IT systems and IT systems that are 24/7 operational. Our critical alerting software includes four pillars that help to respond to incidents: automated alert notifications and convenient duty scheduling. Ad-hoc collaboration is possible, as well as incident remediation. Enterprise Alert sends out persistent, automated alert notifications via voice, text, push and E-Mail. It tracks the delivery of notifications and acknowledgements, and responds automatically to non-delivery. Enterprise Alert allows for easy scheduling of on-call tasks via drag and drop from any browser. It can then alert the right engineers when the schedule information is available.
  • 33
    OneUptime Reviews

    OneUptime

    Seven Summits Studio

    $25.00/month/user
    OneUptime monitors your website and alerts your team when there is a problem. You also get a Status Page that keeps customers informed and improves transparency. OneUptime gives you a complete SRE toolchain right out of the box. One interface. One conversation. One permission model. Many features. OneUptime has so many features that you'll be amazed at what it can do. And we're just getting started. You have complete end-to-end visibility of all activities in the expanded DevOps or SRE processes.
  • 34
    OnPage Reviews

    OnPage

    OnPage

    $13.99 per user per month
    1 Rating
    OnPage is an incident management system that integrates with a secure smartphone app. This allows response teams to get the most from their digital technology investments. OnPage's solid escalation features and on-call capabilities, as well as persistent notifications, ensure that critical alerts are not missed by IT and physician teams. OnPage is trusted by organizations to manage all their critical notifications, whether they are looking to minimize IT infrastructure downtime or reduce incident response times for healthcare providers. OnPage incident management improves critical communications in a variety of industries, including healthcare, IT support and manufacturing. OnPage's incident management platform ensures that critical notifications are received by the right people at the right time. You can track the status of each message with full-time-stamped audit trails.
  • 35
    Nixstats Reviews

    Nixstats

    Nixstats

    $9.95 per month
    It takes only one line to install the monitoring agent onto all your servers. It takes only minutes to get started. You can keep track of the usage of your servers infrastructure to prevent downtime and performance issues. There are over 40 plugins that can be installed straight out of the box, including CPU, Process, Network and NGiNX. Server logs are vital to diagnose and prevent problems on your server infrastructure. Use the live tail feature or our advanced log search. Are you sure you have a clean IP space? You can ensure that your e mail does not get lost in the spam folder. Our control panel is customizable and simple to use, ensuring a better user experience. We can monitor HTTP(S), TCP, and ICMP (ping), endpoints. Be the first to know if your web endpoints are down.
  • 36
    Opsgenie Reviews

    Opsgenie

    Atlassian

    $9 per user per month
    6 Ratings
    Keep track of all Ops and Dev incidents and take control. Notify the right people, reduce response times, and avoid alert fatigue. Opsgenie is a modern, incident management platform that ensures critical events are not missed and the right people take the appropriate actions in the shortest time possible. Opsgenie can receive alerts from custom applications and monitoring systems, and will categorize each alert according to importance and timing. On-call schedules ensure that the right people get notified via multiple communication channels, including voice calls, SMS, email, and push messages on mobile phones. Opsgenie automatically escalates any alert that is not acknowledged. This ensures that the incident receives the appropriate attention. Register now for a free trial.
  • 37
    Moogsoft Reviews
    Are you having trouble processing all those tickets and alerts? Moogsoft AIOps reduces the noise and helps you detect issues earlier. Don't let a flood alerts slow down your day. We automatically remove all the annoying alerts that could distract you. Never look at another ticket. Instead of sending you tickets, we only send you "Situations" which are actionable work items that you can use to solve problems quickly before your customers complain. Stop wasting your time switching between tools. We bring all your tools together so that you can manage any incident regardless of its source.
  • 38
    Noibu Reviews

    Noibu

    Noibu Technologies

    Deliver better digital experiences. Prevent lost revenue. Noibu helps you to identify, prioritize and resolve critical ecommerce mistakes. The Noibu error monitoring platform. The Noibu platform allows you to identify and prioritize ecommerce errors and gives you all the tools your team needs for resolving them. Customers are not required to report website errors more than 90% of the time. Noibu monitors your website and flags any errors in real time. No matter the cause, Noibu will not overlook any error. Prioritize. Multiple plugins, browsers and devices can all lead to website errors that can be dozens or hundreds. Noibu identifies the critical errors in your checkout that can cause sales and conversion problems. Resolve. Developers can spend hours trying replicate an error if they don't know the cause. Noibu eliminates the guesswork by providing detailed web sessions information for each error and which error to fix.
  • 39
    SolarWinds Log Analyzer Reviews
    You can quickly and easily examine machine data to identify the root cause of IT problems faster. Log aggregation, filtering, filtering, alerting, and tagging are all part of this intuitive and powerfully designed system. Integrated with Orion Platform products, it allows for a single view of IT infrastructure monitoring logs. Because we have experience as network and system engineers, we can help you solve your problems. Log data is generated by your infrastructure to provide performance insight. Log Analyzer log monitoring tools allow you to collect, consolidate, analyze, and combine thousands of Windows, syslog, traps and VMware events. This will enable you to do root-cause analysis. Basic matching is used to perform searches. You can perform searches using multiple search criteria. Filter your results to narrow down the results. Log monitoring software allows you to save, schedule, export, and export search results.
  • 40
    ServiceNow Reviews
    Digitize your workflows and they will love you for it. Your company will be more productive and your employees more engaged. ServiceNow makes work more enjoyable for employees. ServiceNow transforms old, manual ways to work into modern digital workflows so customers and employees get what they need when they need it. It's fast, simple, and easy. ServiceNow provides digital workflows that deliver great experiences and increase productivity for employees and enterprises. ServiceNow simplifies the complexity of work with a single enterprise cloud platform. The Now Platform: An intelligent, intuitive cloud platform that allows you to work smarter. You can choose from our workflows, or create your own apps. Our product portfolio is built on the Now Platform and delivers the IT, Employee, Customer, and Customer Workflows that matter. We also offer enterprise solutions to help you drive every aspect of your digital transformation. Get the amazing experiences you desire and unlock the productivity that you need. Now, native mobile capabilities are available for every day work across the enterprise.
  • 41
    Squadcast Reviews
    Squadcast is a tool for incident management that was specifically designed for SRE. Squadcast Actions can help you create a culture of blamelessness by reducing the need to have physical war rooms.
  • 42
    Splunk On-Call Reviews

    Splunk On-Call

    Splunk

    $27.00/month/user
    You can empower teams by routing alerts the right people to facilitate fast collaboration and issue resolution. You can reduce the time it takes to resolve incidents by delivering the right alerts to people. ChatOps integration with your existing tools, incident timelines, and reporting for post-incident reviews are all part of the complete ChatOps experience. Engage people wherever they work. Mobile-first experiences use machine learning to make it easy to get on-call wherever you are. Splunk OnCall automates incident handling, reducing alert fatigue, and increasing uptime. Splunk OnCall streamlines your on-call schedules, escalation policies, and more We automate everything, from rotations to overrides. Our software captures all the necessary remediation data and provides contextual alert information.
  • 43
    Statuspage Reviews

    Statuspage

    Atlassian

    $29 per month
    Proactive customer communication can stop the flood of support requests that can occur during an incident. Statuspage allows you to manage subscribers and send consistent messages via the channels you choose (email, text message or in-app message). You can control which components of your service are displayed on your page. You can also tap into 150+ third-party components to display the status and mission-critical tools your service depends on such as Stripe, Mailgun and Shopify. Statuspage integrates seamlessly with your favorite monitoring, alerting and help desk tools to ensure a quick response. Eliminate the hassle of incident communication. You can quickly communicate with users using pre-written templates and tight integrations to the incident management tools that you already use. With Uptime Showcase, you can turn your page into a sales and marketing tool. It allows you to display historical uptime for current and potential customers.
  • 44
    Stack Moxie Reviews
    Stack Moxie loves marketers. We are marketers. We know technology can make marketers do amazing things. Marketers are set up to fail. Marketing departments need to be efficient, deliver more and comply with strict regulations. A CMO knows that technology is the best way to scale a business and ensure compliance. A CTO would be reluctant. She is aware that marketers are missing a key tool that IT cannot live without. A CTO would insist on stack testing. End-to-end, repeatedly. Are web forms functioning properly? Did customer input trigger the correct actions? Can we pass an audit These tools are not available to marketers, nor is the budget or time required to perform this manually. Stack Moxie was born out of this. Stack Moxie puts IT know-how in the hands of marketers. We make sure martech works: leads don't get lost, digital advertising spend doesn't go to waste, and broken things are noticed.
  • 45
    Jira Service Management Reviews
    Jira Service Management (formerly Jira Service Desk), empowers Dev/Ops teams to work at high-velocity to respond to business changes quickly and provide great customer and employee service experiences. Tune Jira Service Management for your specific needs. Every team member, from IT to legal to HR, can set up a service desk quickly, and then adapt to scale. Provide great service experiences quickly - without the complexity and cost of traditional ITSM solutions. An open, collaborative platform allows you to track work across your enterprise. You can link issues across Jira, as well as ingest data from other software-development tools, to give your IT support and operations teams richer contextual information that allows them to quickly respond to incidents, requests, and changes. Manage risk and deliver more customer impact. You can accelerate critical development work, eliminate the need for manual labor, and deploy changes quickly with an audit trail for each change.
  • 46
    Shoreline Reviews
    Shoreline is the only cloud reliability platform that allows DevOps engineers to build automations in a matter of minutes and fix problems forever. Shoreline’s modern “Operations at the Edge” architecture runs efficient agents in the background of all monitored hosts. Agents run as a DaemonSet on Kubernetes or an installed package on VMs (apt, yum). The Shoreline backend is hosted by Shoreline in AWS, or deployed in your AWS virtual private cloud. Debugging and repairing issues is easy with advanced tooling for your best SREs, Jupyter style notebooks for the broader team, and a platform that makes building automations 30X faster by allowing operators to manage their entire fleet as if it were a single box. Shoreline does the heavy lifting, setting up monitors and building repair scripts, so that customers only need to configure them for their environment.
  • 47
    Splunk Cloud Reviews
    Splunk is a secure, reliable, and scalable service that turns data into answers. Our Splunk experts will manage your IT backend so you can concentrate on your data. Splunk's cloud-based data analytics platform is fully managed and provisioned by Splunk. In as little as two days, you can go live. Software upgrades can be managed to ensure that you have the most recent functionality. With fewer requirements, you can tap into the data's value in days. Splunk Cloud is compliant with FedRAMP security standards and assists U.S. federal agencies, their partners, and them in making confident decisions and taking decisive actions at rapid speed. Splunk's mobile apps and augmented reality, as well as natural language capabilities, can help you increase productivity and contextual insight. Splunk solutions can be extended to any location by simply typing a phrase or tapping a finger. Splunk Cloud is designed to scale, from infrastructure management to data compliance.
  • 48
    Naverisk RMM & PSA Reviews
    Beautifully simple RMM and Service Desk software. A powerful, simple-to-use, all-in-one IT service automation platform that simplifies service delivery and reduces costs. Since over 10 years, Naverisk has empowered MSPs and IT Pros to deliver exceptional IT services. Naverisk's powerful remote management and monitoring capabilities allow you to deliver world-class IT services. You can identify and fix issues before users are affected. Automate your IT services to improve efficiency. Full support for Windows, Linux and Mac & SNMP devices. To provide great customer service, it takes a team. Naverisk's service desk was created for IT professionals and MSPs. It features powerful automation and collaboration capabilities. Modern collaboration features support teams working together and integrated device management to quickly solve IT issues.
  • 49
    Centreon Reviews
    Centreon is a global provider for business-aware IT monitoring to ensure high performance and continuous operations. The company's AIOps-ready platform, which is holistic and ready for use in today's complex hybrid cloud infrastructures, is designed to meet the needs of these distributed clouds. Centreon monitors all aspects of the IT Infrastructure, from Cloud-to Edge for a clear and comprehensive view. Centreon eliminates blind spots by monitoring all equipment, middleware, and applications that are part modern IT workflows. This includes legacy assets on-premise, private and public clouds, and all the way to edge of the network where smart devices and customers come together to create business value. Centreon is always up-to-date and can support even the most dynamic environments. It has auto-discovery capabilities that allow it to keep track of Software Defined Network (SDN), AWS or Azure cloud assets and Wi-Fi access points, as well as any other component of today’s agile IT infrastructure.
  • 50
    ManageEngine ServiceDesk Plus Reviews
    Online service desk software that is best in class. ServiceDesk Plus Cloud is the simple-to-use SaaS service management software from ManageEngine, the IT division of Zoho. It will help you offer your customers world-class solutions. The cloud-based IT ticketing platform, used by more than 100,000 IT service desks around the world, makes it easy to track and manage IT tickets, resolve issues quicker, and ensure end-user satisfaction. With out-of-the-box ITIL workflows, you can manage the entire life cycle of IT issues, problems, and projects. You can create support SLAs, set escalation levels and ensure compliance. Automate ticket dispatch, categorization and classification based on predefined business rules. Set up notifications and alerts to ensure timely ticket resolution. Your users will have more control and reduce walk-ins. Allow end users to access IT services via your service catalog and self-service portal. Allow users to create and track tickets, and search for solutions.