PDF Guru Reviews

Summary: Tried it out for a $.99 "one-time" use and found that that enrolled me in a 1 week trial that resulted in getting billed $49.99 for a monthly fee. When I contacted them to get refunded, they said they would offer me a 1 year use of the tool.

Why would they immediately offer a one year subscription on a monthly fee? Scam.

Try at your own peril.

Positive: Could edit a pdf and make the necessary changes required to complete the project that I selected them for.

Negative: Billing shenanigans. Very poor customer service in trying to resolve billing.

Summary: The product did what I wanted it to do however I was very disappointed with the predatory practice of auto subscription.

Positive: The Product itself was effective for my purposes as it did exactly what I wanted it to do and was relatively easy to use.

Negative: PDF Guru have chosen to adopt the predatory marketing practice of automatic subscription for using their services, which I find most unsatisfactory, and not one aimed at benefitting the consumer. Subscribing should never be automatic. I suggest they offer another option such as a higher single-use charge without automatic subscription.

Summary: Horrible customer support. They do not follow their own refund policy rules. I don’t recommend them at all. Stay away

Positive: I used it for a one time test and it was ok. I wanted to compress two videos but the final product lost quality.

Negative: This is a horrible platform with horrible support. I tested out a one-time service for which I paid 0.99€, and ended upbwith a surprise subscription for 49€ after 7 days, even though this was not mentioned anywhere.

When I reached out and asked for a refund they wanted to offer 2 years of free supscription, when I declined they said they do not offer refunds and asked me to check their refund policy page. I did, and got back to them based on their own page information which stated that EU users can shut down any subscription with full refund within 14 days. After that they wanted to offer half in refund and another BS plan. I told them i don’t want it because I don’t need their website the stopped replying.

I can’t stress it enough how bad they’re customer support is.

Summary: Stay away from this website and service! This is my worst experience ever!

Positive: There are no pros ! Just stay away from this website as this is subscription trap and obviously this is a SCAM.

Negative: They don’t want to refund charge that they made today (49.99€) because their website didn’t let to cancel subscription back then when I was editing 1 document only!!! They reply to emails but they states that they don’t do refunds. Which is really bad because this is their deceptive subscription trap! Their phone number not functioning!

Summary: I purchased a $0.99 one-time service on 23/06 to download an edited document. I paid using Apple Pay and was never asked to create an account or clearly informed that I was signing up for a subscription.

Then, on 30/06, I was unexpectedly charged $49.99.

Since then, I’ve sent multiple emails to customer

Positive: N/A

Negative: Beware: Unauthorized $49.99 Charge After a $0.99 Purchase

Summary: Bad experience, misleading advert. Fraud company that takes your money without authorization they dont deserve even one star.

Positive: Nothing just for them to steal money and tell you that they can't refund you even though you dont need theire service

Negative: I was misled with hidden monthly charges that I never authorised. I requested my refund They offer 2 years free service. I dont want their service I want my money back.

Summary: AVOID IT AT ALL COST.

Not worth trying it out. Nothing special but when you try to cancel the subscription, hell of a trouble.

Positive: Nothing extraordinary. You can find similar features on other apps which will not scam your money.

This app is more like an enticement and entrapment to make you pay unwillingly.

Negative: It will entice you with very low trial price. Then it will charge to your card USD49.99 per month without your full knowledge. You can't delete your card details from the pdf guru account. You will have to do it from your bank app.

The trial period is a very short 7 days and will start charging to your card the second it crosses 7 days.

This is more like a scam site masquerading as a legitimate site.

DON'T USE IT!

Summary: Charged for a one time document download & then 7 days later charged $49.99 for a months subscription I did not opt for. Immediately contacted PDF Guru & they refused to refund. This was not made clear during download. Finally found the disclaimer at the bottom of the email invoice. Horrible customer service!! Refuse to refund 1 day into this subscription I did not opt for and keep sending me the same canned email response 8 times.

Positive: Professional appearance of document but took a lot of tries to have it downloaded professionally and then I had to print & scan it to be able to email it.

Negative: Hidden charges. Do not make it clear when you buy the single download that you start a subscription in 7 days and won't refund, even the 1st day of being charged.

Summary: I tried to explain my situation but got a generic AI response. As a 73 year old pensioner with limited technology experience I was very disappointed! Do not trust these people!!

Positive: Nothing

Negative: I used PDF Guru to convert a locked PDF file into a Word Document as I needed to copy and paste so I could respond to a numerous points. I thought I was just purchasing a one of transaction, but yesterday I was billed with an annual or monthly charge!

Summary: Refund my money! I did not even use your service that allows you to charge me this much! I converted - couple of pdf file to test! That’s it. It did not work for me so I stopped! Now you don’t even refund me my money!

Positive: N/A

Negative: A scam, exorbitant charge for monthly. It’s auto recharge. Asking for a refund but they offered me a 2 year free use of the service, that’s because they know they charge above and beyond for a month!

Summary: I think it's s necessary to denounce this company to authority. Many people are writing everywhere without a solution!

Positive: No one is just a scam. Be careful, I only used their services once and paid one euro, but after a few weeks they charged me 49.99 euros. I never used the trial; in fact, I paid one euro for the one use I made. They refuse to refund the money, even via PayPal. They admitted the situation by email, but they won't refund the money. Scam.

Negative: I only used their services once and paid one euro, but after a few weeks they charged me 49.99 euros. I never used the trial; in fact, I paid one euro for the one use I made. They refuse to refund the money, even via PayPal. They admitted the situation by email, but they won't refund the money. Scam.

Summary: Terrible refund policy, no longer responds to my emails. Everyone has to be very careful of how they are that using this app and what exactly they are buying.

Positive: Easy-to-use app.

Negative: I paid for one-time use, but after a couple of weeks, they charged me 49.99 euros.

Summary: Negative experience, I'm never going to use it again. Check the Cons for a more detailed explanation.

Positive: I haven't had time to appreciate any, I tried one simple thing (see description in the Cons) and it failed.

Negative: After I downloaded my document in PDF, the font I chose when I edited the document was inexplicably not preserved, although I used only standard fonts and tried multiple times to fix it.
Then when I tried downloading it in Word format, it misinterpreted many letters, symbols, and spaces.
Last but not least, you won't receive any emails notifying you that the 7-day free trial is ending and that you are going to be charged.

Summary: Hate it, They trick you into getting subscription when you think that you are buying one time purchase. Customer support are just bots

Positive: Nothing good, it is horrible, absolutely useless, customer support is non - existent, only bots, service is disgusting

Negative: They trick you into getting subscription when you think that you are buying one time purchase. Customer support are just bots

Summary: I am compelled to speak out about this matter regarding this company’s billing practices. There have been multiple reports, including discussions on Reddit, from individuals who claim they were charged unexpectedly without prior notification.

In my case, funds were deducted from my account without any warning. However, when requesting a refund, the company quickly referred to its policies. This raises a critical concern: why are these policies not applied when it comes to notifying customers before deductions are made?

Transparency and proper consent should be standard in any business transaction. Deducting funds without clear communication undermines trust and exposes customers to unnecessary financial risk.

I strongly urge individuals and business owners to exercise caution when sharing their card details. If you have already provided your banking information, it is advisable to monitor your account closely and take the necessary steps to protect yourself.

Positive: Nothing good, they are a scammers, just make sure you block you bank card after dealing with them..

Negative: They take advantage of people's card details, be careful...