PDF Guru Reviews

Summary: Tried it out for a $.99 "one-time" use and found that that enrolled me in a 1 week trial that resulted in getting billed $49.99 for a monthly fee. When I contacted them to get refunded, they said they would offer me a 1 year use of the tool.

Why would they immediately offer a one year subscription on a monthly fee? Scam.

Try at your own peril.

Positive: Could edit a pdf and make the necessary changes required to complete the project that I selected them for.

Negative: Billing shenanigans. Very poor customer service in trying to resolve billing.

Summary: The product did what I wanted it to do however I was very disappointed with the predatory practice of auto subscription.

Positive: The Product itself was effective for my purposes as it did exactly what I wanted it to do and was relatively easy to use.

Negative: PDF Guru have chosen to adopt the predatory marketing practice of automatic subscription for using their services, which I find most unsatisfactory, and not one aimed at benefitting the consumer. Subscribing should never be automatic. I suggest they offer another option such as a higher single-use charge without automatic subscription.

Summary: Refund my money! I did not even use your service that allows you to charge me this much! I converted - couple of pdf file to test! That’s it. It did not work for me so I stopped! Now you don’t even refund me my money!

Positive: N/A

Negative: A scam, exorbitant charge for monthly. It’s auto recharge. Asking for a refund but they offered me a 2 year free use of the service, that’s because they know they charge above and beyond for a month!

Summary: I think it's s necessary to denounce this company to authority. Many people are writing everywhere without a solution!

Positive: No one is just a scam. Be careful, I only used their services once and paid one euro, but after a few weeks they charged me 49.99 euros. I never used the trial; in fact, I paid one euro for the one use I made. They refuse to refund the money, even via PayPal. They admitted the situation by email, but they won't refund the money. Scam.

Negative: I only used their services once and paid one euro, but after a few weeks they charged me 49.99 euros. I never used the trial; in fact, I paid one euro for the one use I made. They refuse to refund the money, even via PayPal. They admitted the situation by email, but they won't refund the money. Scam.

Summary: Terrible refund policy, no longer responds to my emails. Everyone has to be very careful of how they are that using this app and what exactly they are buying.

Positive: Easy-to-use app.

Negative: I paid for one-time use, but after a couple of weeks, they charged me 49.99 euros.

Summary: Negative experience, I'm never going to use it again. Check the Cons for a more detailed explanation.

Positive: I haven't had time to appreciate any, I tried one simple thing (see description in the Cons) and it failed.

Negative: After I downloaded my document in PDF, the font I chose when I edited the document was inexplicably not preserved, although I used only standard fonts and tried multiple times to fix it.
Then when I tried downloading it in Word format, it misinterpreted many letters, symbols, and spaces.
Last but not least, you won't receive any emails notifying you that the 7-day free trial is ending and that you are going to be charged.

Summary: Hate it, They trick you into getting subscription when you think that you are buying one time purchase. Customer support are just bots

Positive: Nothing good, it is horrible, absolutely useless, customer support is non - existent, only bots, service is disgusting

Negative: They trick you into getting subscription when you think that you are buying one time purchase. Customer support are just bots

Summary: I am compelled to speak out about this matter regarding this company’s billing practices. There have been multiple reports, including discussions on Reddit, from individuals who claim they were charged unexpectedly without prior notification.

In my case, funds were deducted from my account without any warning. However, when requesting a refund, the company quickly referred to its policies. This raises a critical concern: why are these policies not applied when it comes to notifying customers before deductions are made?

Transparency and proper consent should be standard in any business transaction. Deducting funds without clear communication undermines trust and exposes customers to unnecessary financial risk.

I strongly urge individuals and business owners to exercise caution when sharing their card details. If you have already provided your banking information, it is advisable to monitor your account closely and take the necessary steps to protect yourself.

Positive: Nothing good, they are a scammers, just make sure you block you bank card after dealing with them..

Negative: They take advantage of people's card details, be careful...

Summary: How the hell can you be okay with making money like some two-bit crook? Have you no shame whatsoever?

You're gambling your entire reputation for a few lousy dollars?

This isn't business, man — this is straight-up highway robbery. You're a con artist, plain and simple.

Positive: PDF Guru stole $50 from me. No warning, no refund. Pure predatory billing. Avoid at all costs.

You're gambling your entire reputation for a few lousy dollars!

Negative: DO NOT subscribe to PDF Guru unless you enjoy being robbed quietly.
They renewed my subscription for $50 without sending any prior notification - no email, no reminder, nothing. By the time I noticed the charge, it was too late to cancel. The service was not used during the entire billing period.
When I contacted support and politely requested a refund as a goodwill gesture, they hid behind their terms of service and refused. Apparently, silently charging customers is perfectly fine in their book.
This is not how legitimate businesses operate. This is predatory billing designed to catch you off guard. They count on you not noticing.
I have initiated a chargeback through my payment provider. I am also reporting this practice to consumer protection authorities.
Stay far away from PDF Guru. There are dozens of free and honest alternatives that don't need to trick you to make money.

Summary: Horrible. Spent a whole day trying to get my money back and to unsubscribe. Scam !

Positive: Nothing. Scam.

Negative: They sign you up for a lifetime subscription and take the first month fee without your knowledge.

Summary: Scam, avoid, Be careful.

Positive: Removed password from one pdf file. This is it, didn't want anything else. Be careful, it has secretly added subscription service

Negative: Secretly charged £49.99 on top of official £2 foe the service.

Summary: I needed a W-9 form. It initially stated the form was free. Then when trying to print said it was $.80. A week later they charged me $46! Luckily my bank caught it

Positive: Non! It's a rip off! Do not recommend at all. Don't sign up they will charged you without your knowledge

Negative: Charged me for a subscription when I never saw it!

Summary: I feel I was robbed. This is just an internet scam for the unwary. Beware, and please spread the word

Positive: It did what other free pdf converters do. It is mediocre at best. It exists solely as a basic product to trick people into $50 per month automatic renewal charges

Negative: They steal by hiding a $49.99 MONTHLY automatic review for their mediocre program that you can get for free elsewhere

Summary: Poor on all the fronts. Nothing good to say. Polite customer service that reiterates the fraudulent practice.

Positive: Scam tactics to get subscriptions, which it then won't refund. It is not enough that it charged for the pdf it made, it automatically subscribed me.

Negative: Refusal to refund. Fraudulent practices. Seems legitimate but ultimately a way of scamming people through prescription.

Summary: TERRIBLE WORST PLACE I HAVE EVER DEALT WITH. VERY DECEPTIVE. BUYER BEWARE. YOU WILL BE OUT OF POCKET WAY MORE THAN WHAT YOU THINK

Positive: I purchased a one off limited 7 day access for 0.99 usd. I only required the product for the one time hence why i purchased the lowest possible. Mind you it advertised as FREE conversion but obviously that is just one of many loop holes this company has found. A week late i was charged a further 49.99 usd for nothing. The fine print is not clear. As if you look at reviews you will see many of us caught out by this deception. PDF Guru refused to refund so I have had to now escalate this with my bank in the hopes of getting my $73 aud back. They refused a refund but offered me 2 years FREE access? WTF? Do not use this company.

Negative: Will not refund for services that you never purchased and didn't know would happen. Make random automated payments from your account. BUYER BEWARE