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Description
In today's digital landscape, organizations aim to enhance their competitiveness while providing employees with the option of flexible hybrid work arrangements. Effective corporate communication plays a crucial role in fostering collaboration and elevating customer service. The OmniPCX Enterprise Communication Server Purple (OXE Purple) enables seamless interaction with both your teams and clients, no matter your location. With OXE Purple, each communication can transform into a valuable relationship by integrating communication capabilities directly within your business applications. To ensure uninterrupted operations, the platform features secure, high-availability technology that supports your business continuity. Utilizing a hybrid cloud infrastructure allows for a gradual modernization of your communication systems. Not only can you connect with your teams and clients from anywhere, but you can also reduce costs by incorporating communication solutions into your private cloud setup, benefiting from virtualization and extensive scalability that simplifies maintenance across all locations. Furthermore, the platform offers proficient call management options, which include features like group calls, line supervision, and advanced call filtering, enhancing overall efficiency. All these capabilities work together to create a more agile and responsive business environment.
Description
Purple enhances the quality of experience (QoE), fostering increased brand loyalty, repeat purchases, referrals, and improved subscriber retention. We have provided tens of millions of views across a million diverse devices, achieving an impressive success rate of 99.8%. Rather than being merely a puzzle piece, Purple represents the entire solution for your digital content needs. While we take care of all elements of your digital content business, content creation and marketing remain your domain. Our media technology seamlessly integrates into your website, complete with your branding and any custom features you envision. Purple offers the adaptability of a DIY system without sacrificing the cost efficiency, speed, and dependability of a tried-and-true platform. You can deliver a wide range of content types, including video, audio, eBooks, PDFs, zip files, and interactive HTML5 experiences like quizzes, games, and comprehensive educational courses. Additionally, our dedicated support team is available 24/7 to assist your customers, ensuring that help is always just a reach away, whether it's day or night, on weekends, or during holidays. This commitment to support exemplifies our dedication to enhancing your overall service experience.
API Access
Has API
API Access
Has API
Integrations
ALE Connect
Alcatel-Lucent Rainbow
Blotout
Meltano
OmniPCX RECORD Suite
Singer
Integrations
ALE Connect
Alcatel-Lucent Rainbow
Blotout
Meltano
OmniPCX RECORD Suite
Singer
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$99 one-time setup fee
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Alcatel-Lucent
Founded
2014
Country
France
Website
www.al-enterprise.com/en/products/platforms/omnipcx-enterprise-communication-server
Vendor Details
Company Name
Platform Purple
Founded
2006
Country
United States
Website
www.platformpurple.com
Product Features
Telephony
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration
Product Features
Online Course Platforms
Course Authoring Tools
Different Payment Options
Email Marketing
Landing Pages
Live Video Broadcasting
Marketing Automation
One on One Video Conferencing
Promotions Management
Quiz / Test / Exam Builder
Reporting / Analytics
Subscription Management
Supports Multiple Instructors
Supports Video Uploads
Website Builder
Video
Analytics
Brand Overlay
Bulk Uploading
Closed Captions
Mobile Screen Support
Privacy Options
Social Sharing
Video Looping
Video Streaming
