Octocom Integrations

Sales teams of all sizes and industries can close more deals with Pipedrive. Used by over 100,000 companies, Pipedrive helps salespeople in SaaS and IT, consulting, manufacturing and construction, transporting and logistics, financial services and more focus on selling.

HubSpot is an AI-powered customer platform with all the software, integrations, and resources you need to connect your marketing, sales, and customer service. HubSpot's connected platform enables you to grow your business faster by focusing on what matters most: your customers. HubSpot CRM is more than just a tool. It's the lifeblood of your business. Our CRM is the ultimate solution to empower your team to create deeper customer relationships. It transforms how you interact with your clients. It offers a seamless integrated platform for sales and marketing, as well as customer service. HubSpot CRM gives you unparalleled insight into your customer interactions. It's all organized in a simple, intuitive dashboard that will increase the efficiency of your team. Our platform is designed to grow with your business, providing scalable solutions to adapt to changing business needs. HubSpot CRM also offers a robust, free version that is packed with essential features. This makes it the ideal choice for ambitious businesses. HubSpot CRM is the future of customer management. Every interaction with customers is an opportunity to grow. Get a demo to learn about our premium software, or get started with our full suite of free tool.

You can build a business that is ready for anything. The flexible, open SaaS platform that is leading a new era in ecommerce. Discover endless possibilities to Innovate, Build, and Grow. You can start with the solid foundation of an ecommerce platform. With design tools that are unrivalled, you can unleash creativity and create beautiful store experiences. A simple-to-use, secure platform that is always available when you need it the most helps you manage operational complexity. Your customers will return for more with lightning-fast commerce experiences. Open SaaS allows you to create impossible commerce experiences. You can seize market opportunities and create new experiences at lightning speed. Create content-rich experiences wherever your audience is. It's easy to unify your backend and power up with third-party applications. Scale and become smarter without complexity.

The eCommerce platform for WordPress. The world's most customizable eCommerce platform. Start selling in the United States today. Your store, your way. WooCommerce is used by American businesses to sell everything from luxury mattresses and cupcakes to kayak lessons and hand-crafted jewelry. Online. WooCommerce is the most used eCommerce platform to build an online store. You can browse hundreds of WooCommerce extensions for free or paid on our official marketplace. These include Stripe, PayPal and ShipStation.

Messenger can turn conversation into customer loyalty. Messenger makes it easy to acquire customers by allowing people to take action right where they are spending their time. Messenger allows you to create a presence and allow people to browse your products or services and then purchase them in the conversation. Messenger can help you market your product or service to more people. Conversations create a meaningful connection between your business and customers, regardless of whether you're launching new products or increasing awareness. Customers can communicate with you on their terms by integrating Messenger into a customer service strategy. There's no need to wait on hold or keep your website open. Messenger is the best place to keep in touch with your agent and ask questions.

Magento Open Source provides all the essential ecommerce capabilities, allowing you to create a unique online store right from scratch. If you are looking for a more advanced ecommerce solution, we recommend the cloud-based Adobe Commerce software. It includes optimized cloud architecture, hosting, and AI-powered merchandising. You can create unique and engaging shopping experiences with no other platform. You will find a wealth of features that are out-of-the box, unrivaled customization options, and seamless third party integrations. You can bring your commerce vision to reality with our eCommerce platforms and a global network of partners. For flawless brand interactions, combine content and commerce to meet customer needs. You can get the most out your ecommerce store's capabilities by adding ready-to-use extensions to the marketplace.

Kustomer is a central customer service platform that allows your brand to provide exceptional customer experiences in today's customer-first world. All customer information is available on a single timeline. You can accept requests from anywhere and reply in one thread. A configurable interface to automate repetitive tasks. Kustomer is a company that makes customer service easy, personalized, and efficient. A holistic view of the customer allows you to speed up customer conversations and eliminate unnecessary questions. Agents can easily integrate customer activity and purchase history from all of your systems on the Kustomer timeline. This allows them to have data-driven, actionable conversations, without having to switch screens. Your customers and agents will have the ability to switch between channels during a conversation, allowing them to truly experience omnichannel communication. Agents will always have context to move conversations forward, regardless of whether they are communicating via email, chat, voice, or Facebook Messenger.

Gmail allows you to do more with your email. Gmail is now more secure, smarter, and easier to use. This will allow you to save time and do more with the inbox. You can see what's new and decide what you want. You will receive nudges reminding you to respond to messages and follow up on them. You can view attachments, RSVP for events, snooze messages, and much more without opening emails. Gmail blocks 99.9% dangerous emails before they reach your inbox. You'll be notified if we suspect that something is phishy.

LiveAgent is the best-rated and most highly reviewed help desk software for SMBs in 2024. LiveAgent boasts the fastest chat widget and is used by over 150M people worldwide. LiveAgent is a web-based, fully-featured live chat and helpdesk system. LiveAgent leverages the power and flexibility of a universal email, live chat, built in call center, and a robust customer portal. LiveAgent offers over 175+ useful features, including advanced automation features, rules and tags, as well as 195+ integrations. Join companies such as BMW, Yamaha, Huawei, and Oxford University to provide world-class customer services. No credit card needed. Start your 1-month free trial today.

Your business is your best asset. You have the ability. We have the right way. All the features you need for ecommerce and point-of-sale to help you start, grow, and manage your business. Our free tools will help you to find a business name, purchase a domain, and build a brand. You can sell products to anyone and everywhere with one platform: online with your ecommerce store and online marketplaces and social media. In-person with point-of-sale. Built-in tools make it easy to create, execute, analyze, and report on campaigns on Facebook or Google. You can manage all your orders, shipping, payments, and other details from one dashboard. Get the information you need to grow your business. Shopify integrates with over 3200 apps, allowing you to add functionality and features to your business.

Salesforce helps sales teams improve their performance and reach their goals. Salesforce is the most widely used CRM in the world. Salesforce gives teams access to tools that enable them to grow their accounts and find new customers. They also allow them to close deals faster and from any location. Salesforce offers many features, including contact management, opportunity management and lead management, email integrations, reports and dashboards as well as sales forecasting, files sync-and-share, and reports and dashboards. You will spend less time looking at spreadsheets and more time managing your business. No software, no hardware, no hassle. In minutes, our simple setup assistant will streamline sales and answer customer questions. Connect data from sales, service, marketing to create seamless, personalized experiences for buyers. You can see a complete customer view, including their account, activity history, connections, and more. You can also pull in social data to get a deeper understanding of your customers.

Simple. Secure. Reliable messaging. WhatsApp allows you to communicate quickly, easily, securely, and on any phone around the world. WhatsApp Business is a free app that was designed for small businesses. To showcase your products and services, create a catalog. You can easily connect with your customers by using tools that automate, sort, and respond quickly to messages. WhatsApp can be used by medium and large businesses to provide customer service and important notifications to customers. Learn more about WhatsApp Business API. WhatsApp is where you share your most intimate moments. We have integrated end-to-end encryption in the latest versions. End-to-end encryption secures your calls and messages so that only you and the person with whom you are communicating can see or hear them. Not even WhatsApp.

1) Customer delight made super easy Manage conversations across multiple channels Deliver fast and consistent customer service across email, phone, chat, WhatsApp Business, and other social media channels from a single view. 2) Boost your agent productivity Cut down on manual and repetitive tasks using advanced automation rules, and solve customer queries faster without increasing your agent strength. 3) Deliver seamless self-service Help customers help themselves by publishing a branded knowledge base and offering instant resolutions using AI-powered chatbots. 4) Stay on top of your CSAT goals Use customizable analytics and reports to track team performance, identify bottlenecks before they snowball, and keep tabs on your team's CSAT goals. Enable frictionless remote work for your support team 1) An intuitive and easy-to-use platform that does not require a complicated onboarding process 2) Cloud-based solution that empowers agents to work conveniently on their laptops or phones 3) 650+ cutting-edge applications that you can easily integrate with and build robust support workflows

Zendesk helps you create exceptional customer experiences. Zendesk, a leading provider of software and solutions to improve customer relationships, empowers businesses to become more reliable, flexible, scalable, and adaptable. Zendesk's products include Support, an integrated customer service solution; Chat, chat, and messaging tool; Talk and call center software; Explore to analyze and report; Inbox, shared team mailbox; Guide, a knowledgebase and self-service solution; and Connect + Outbound to support proactive campaigns.

We value simplicity and craft in our work and put people first. Our teams are a source of inspiration for over 1 billion people around the globe, enabling them to share and create. Download the Instagram logo and other assets to use on your website, in store windows, or for marketing materials. To build deeper relationships with your customers and clients online and offline, tap into their passions. Use immersive formats and creative tools to tell your story. You can connect with new customers and strengthen existing relationships. Businesses around the globe are seeing amazing results with Instagram, from major brands to mom and pop shops. Stream live to connect and sell products or connect with your followers via live video.

Facebook is the largest social network in the world. We create technologies that allow people to connect with their family and friends, find new communities, and grow their businesses. We are inspired by the way people support each other in times of crisis, whether it's fundraising or offering life-saving assistance via a Facebook post. The Facebook app allows you to connect with family, friends, and other people who share your interests. You can connect with your family and friends, as well as discover new ones, with features such as Watch, Marketplace and Groups.

Dixa is customer service software that empowers brands to create great experiences for customers and support teams alike in a conversational, friendly, and engaging way. Dixa unifies voice, email, chat, and messaging apps in one single platform, enabling brands to have more meaningful conversations with their customers, driving customer loyalty, and ultimately “customer friendships.” With Dixa, agents have all the context they need to provide fast, efficient, and effective customer service every time. With customer recognition features, Dixa makes it possible to know your customers the second they reach out. We do this by displaying each customer's conversation history with your business in a timeline as well as their order history instantly. This ensures teams have the information they need to solve customer inquiries faster while delivering more personalized support. Flexible pricing and global scalability allows you to only pay for what you need and scale up or down without additional costs or effort. All conversation types (phone, email, chat, Facebook Messenger, and WhatsApp) are placed into queues and automatically routed to the appropriate agents while conversation data is translated into real-time analytics. Dix

You can personalize your eCommerce website by choosing a theme and specific features. PrestaShop is a platform that allows ambitious entrepreneurs and companies the ability to create and manage their own eCommerce sites. Our open-source software connects a global community. PrestaShop is the most popular open-source eCommerce solution in Europe, Latin America and Latin America. It has nearly 300,000 users. PrestaShop is a key partner in digitalization of commerce. It aims to be the leading open-source eCommerce platform for the growth and development of businesses worldwide by leveraging its values, audacity. proximity. tenacity. and engagement. PrestaShop Essentials is a suite of modules that provides secure payment solutions worldwide, performance analysis, web marketing and web marketing. PrestaShop Platform, PrestaShop's hosting offer, allows companies to easily scale up their business.

Re:amaze helps you build stronger relationships with customers. Re:amaze is a reliable web-based helpdesk that helps businesses support and engage customers through a variety communication channels. Built for high-scalability and robust features, Re:amaze offers a robust set which includes chat, email, and integrations for mobile and social media. Re:amaze also offers key functionalities such as automated workflows and conversation permalinks. They also offer shared inboxes and public help sites. Reporting, FAQs, and satisfaction surveys.

Gorgias is the best Shopify customer support solution. It reduces your first response time by 30% and automates as much as 30% of your support tasks. Our powerful integration allows you to edit/refund Shopify orders from Gorgias. It also allows customers to auto-respond with templates response (macros), including Shopify variables. You can also manage all customer interactions (Facebook comments, social media comments, email, etc.) from one place. All your customer interaction (Facebook messages, social media comments, chat, etc.) can be managed from one location

HubSpot's AI powered customer platform puts your customers first, allowing you to grow more effectively. Connect your front-office teams with a complete view on the customer journey. Use AI-powered tools for a seamless experience with customers. Easily adapt to new industry trends and technologies. Traditional CRMs are not enough to drive growth. Most CRMs are not designed to connect with customers, which is crucial in an AI-driven environment where customers can easily explore, evaluate and buy. HubSpot's Customer Platform is so much more. It's powered with Smart CRM, which combines AI and customer data to help you adapt. It also has products for engaging customers throughout the entire journey and an ecosystem that includes integrations, education and community. It's designed to help businesses connect with their customers and grow.

Multi-channel commerce experiences can be built for both B2B and B2C customers using a single platform. Our future-proof technology allows you to build a commerce platform that is flexible, extensible, and scalable. Easy-to-use interface allows you to create content. Personalize for specific customer segments. Modern, drag-and drop tools allow you to quickly create engaging content and shopping experiences. Adobe Commerce offers powerful tools that will allow you to confidently launch, manage and scale your business. This includes the ability to host multiple instances on a single platform and cloud deployment. Native integrations with Adobe products such as Analytics, Target, Experience Manager and Creative Cloud enable personalization at the highest level. Adobe Commerce allows you to manage multiple sales channels and brands, whether you are a B2B ready for direct to consumer (D2C), or a B2C managing multiple brands in 10 languages.