Alternatives to Narvar

Transform your last-mile delivery operations with our comprehensive shipment management software solutions! From comprehensive operations management to a robust driver app and a customizable client portal, we offer a complete solution. Our committed team continually strives to develop innovative technology tailored to the unique needs of the logistics supply chain across North America. Twenty-five years ago, CXT Software was founded with a mission to empower courier and route delivery companies. Our software has been a trailblazer, introducing innovative features and workflows for courier dispatching and driver management, while also paving the way for streamlined logistics management technology for diverse industries such as healthcare, pharmaceuticals, retail, distribution, and more. We take pride in staying ahead in the dynamic world of shipment management by delivering the best solutions and services. If you haven't had the opportunity for a no-pressure personalized demo, why wait? Learn how we’re more than just a service provider; we’re your partner in success.

Cahoot, the next-generation eCommerce order fulfillment system, is powered by our easy-to-use eCommerce fulfillment software. We offer nationwide 1-day or 2-day delivery to more than 90% of the US population through our network of eCommerce fulfillment centers. Cahoot offers reliable and affordable US fulfillment services to major marketplaces like Amazon, eBay, and Walmart. We integrate with the most popular eCommerce platforms and shopping carts including Shopify, Shopify Plus and Magento. Cahoot, the first peer-to-peer eCommerce fulfillment platform in the world - think Airbnb for eCommerce fulfillment. Our fulfillment rates are often lower than traditional 3PL fulfillment networks.

ReverseLogix is the only purpose-built, end-to-end returns management system (RMS), that can be configured and adapted to serve hybrid environments, as well as B2B and B2C. We do more than solve the logistics puzzle of returns. We optimize it. We provide a better customer experience and build loyalty. You can increase your profits, improve your processes, make efficiencies, and remain competitive. Manage customer registrations, coordinate return requests, and perform both in warranty and out-of warranty repairs. ReverseLogix is a Returns Management System (RMS), software solution that businesses trust to improve, connect and optimize their entire returns ecosystem. Learn how to make the entire return lifecycle seamless, enjoyable and efficient. Customer satisfaction and brand loyalty are increased while fraud and contra-revenue negotiations are reduced. Streamline your stock rotation and fulfillment operations to reduce logistics costs.

Elite EXTRA: Transforming Last Mile Logistics Elite EXTRA is dedicated to revolutionizing last mile logistics with its state-of-the-art software suite. Our goal is to streamline your logistics processes, enhance your profitability, and deliver exceptional customer experiences. Since our establishment in 2008, we have been at the cutting edge of logistics innovation, serving over 325,000 users globally. Advanced Solutions for Simplified Logistics At Elite EXTRA, we recognize the challenges inherent in last mile logistics. Our software suite is crafted to address these challenges directly, offering powerful tools that optimize routing, improve delivery accuracy, and ensure timely deliveries. By utilizing our solutions, businesses can reduce operational costs, boost efficiency, and exceed customer expectations. Commitment to Excellence Elite EXTRA is more than just a software provider; we are your partner in success. Our team is dedicated to hard work and treating customers with the utmost respect. We recognize that every business is unique, which is why we offer personalized support and tailored solutions to meet your specific needs.

Introducing Kentro – a modern ERP solution crafted for the digital age of E-Commerce. Unlike traditional, cumbersome ERPs like NetSuite or SAP, Kentro offers an intuitive, powerful platform at a fraction of the cost. Manage everything from real-time inventory and multi-channel orders to supply-chain dynamics and accounting automation with ease. Kentro seamlessly connects with over 100 external tools and 5000+ zaps, eliminating disconnected processes and reducing manual work. Our suite includes a multi-purpose online store, drop-ship automation, product catalog management, and a rules engine for workflow automation. Plus, a dedicated vendor dashboard and robust API integration make Kentro the most efficient, user-friendly ERP for today's E-Commerce businesses.

WISMOlabs is a tool that helps eCommerce retailers provide exceptional customer service after purchase. This includes shipment tracking, notifications, and more. It communicates with customers when they are most open to it and builds brand loyalty through personalization, intelligent marketing, and keeping customers informed throughout the order process. Retailers can generate 20-30X ROI, increase brand loyalty, improve LTV by at least 100%, increase customer satisfaction, and reduce WISMO support calls up to 90%. If your customers trust you and you provide great customer service, they will continue to buy from you. Display relevant marketing messages when your customers are most open to them. Customers track their purchases on average 3 to 6 times. You are responsible for the tracking experience, not the shipping carrier. It's important to provide a friction-free experience for customers as possible as part of the post-purchase experience.

Sorted is a data-driven, agile delivery platform that powers checkouts, carrier management, and post-purchase tracking all around the globe. Sorted partners with some of the most prominent global carriers and customer-obsessed brands to make the delivery experience a joy for everyone who touches it.

Ordoro: hard to say, very easy to use. Streamline your inventory, shipping, and/or dropshipping. Whether you're just getting started or already in full swing, we've got you covered with three powerful apps—shipping, inventory, and dropshipping—designed to streamline and automate your daily order management tasks. Select any combination of our apps to help you re-focus on growth!

Everest by Lynk Software, Inc., is a cloud-based complaint management and quality control software solution that supports large and mid-sized organizations in a variety industries. Everest is highly customizable and simple to use. It helps organizations improve service quality and customer loyalty by ensuring that every issue or concern is handled efficiently and promptly. Everest users can receive customer queries and complaints via various channels, including phone, email and mobile apps, remote call centers, and the company website.

Return Prime is the best returns app. It allows you to manage all of your returns, exchanges and refunds from one place. It allows customers to request a return or exchange on their own. This will help you reduce support queries and build trust. You can instantly send return labels to your customers via email and refund them via gift card, discount code or to their cards. The app has been rated 5 stars by the App Store and is trusted by thousands upon thousands of merchants around the world. Customer support is a key element of any app. This can be easily verified by our reviews. Take a look at our reviews and you will find that we can solve all your exchange and returns problems in no time. Live chat is available to receive instant answers and solutions.

TrackingMore is an all-in-one shipment tracking platform, integrating over 1,300 carriers and 80 airlines worldwide. Our solution provides businesses with automated tracking workflows and real-time shipment visibility through a unified API and dashboard. Since 2014, more than 10,000 businesses across e-commerce, logistics and retail industries have trusted TrackingMore to streamline their tracking operations and enhance delivery transparency.

One-click exchange suggestions promote the idea of exchanges instead of refunds, leading to significant savings for customers, who typically save around 20% in their first year and receive a 10% guarantee. The in-person return process enhances customer satisfaction and contributes to increased lifetime value, while sustainable reverse logistics not only reduce costs but also align with consumer values. By utilizing returns software that intelligently recommends exchanges, retailers can retain more sales and offer customers the flexibility to return items through various convenient options—whether at over 700 Return Bars nationwide, in-store, or via mail. Moreover, by implementing bulk shipping and streamlined processing at strategically located bicoastal hubs, businesses can significantly reduce reverse logistics expenses. Many retailers find themselves overspending on conventional reverse logistics, yet by embracing in-person exchanges and bulk shipping, they can see an average savings of 20%. Research indicates that three-quarters of online shoppers consider returns the most frustrating aspect of their purchasing experience, and a staggering 87% are unlikely to return to a retailer after a difficult returns process. In stark contrast, customers of Happy Returns report that their most valuable patrons are those who engage in shopping, returning, and exchanging, showcasing the importance of a seamless returns process for customer loyalty and satisfaction. Ultimately, offering a positive returns experience transforms potential pain points into opportunities for lasting customer relationships.

All-in-one software that manages all your eCommerce shipments. Connect your sales channels (CMSs, custom websites, marketplaces, etc.) and all your couriers using Qapla'. Print labels in 3 clicks or automatically You can monitor all your shipments from one dashboard. Every courier's information is translated into a standard and easy language (9 delivery statuses to suit all). Solve shipments problems before customers point them out. Provide accurate and current tracking information to your customers via email, SMS, and WhatsApp To increase your sales or marketing goals, customize the tracking page and email about delivery with your brand image and promotional banners. You can let your customers request returns using an automated procedure and manage them all from the same dashboard. With a tracking system that allows for communication at >70%, you can save up to 54% on customer service activities and increase your revenue.

Shopify Returns, done right. Redesign your store's post-purchase workflow using Shopify Returns. We are proud to partner with Shopify's most innovative brands. Shoppers can return their items with no hassle. You'll also benefit from time-saving automation and advanced analytics for your operations and customer success teams. Your shoppers will be able to return their items with ease and consistency, allowing them to retain customers. Our solution integrates with your existing policies and workflows to give you full control, visibility, and time-saving automation over your returns process. You can use the insights from returns data to improve marketing and products, and ultimately increase customer lifetime value.

Parcel Perform is a next-generation E-Commerce Data & Delivery Experience Platform which goes beyond the traditional post-purchase boundaries. We empower businesses to streamline the entire e-commerce experience, from checkout through delivery, including returns and logistics operations. Our AI-driven platform, built on the most comprehensive data foundation in the industry, eliminates data silos and provides the insights and agility that e-commerce companies need to adapt and flourish. We offer end to end solutions with a future proof approach. This will guide businesses along the best practice path for rapid time to value and long-term business success. Our global reach and extensive network of carriers make us an ideal partner for ambitious ecommerce businesses, marketplaces and top-tier 3PLs around the world, such as Nespresso. Shopify, Zalando. Puma. Wayfair. Geodis. Overhaul.

An All-Encompassing Returns Solution Tailored for Retailers and Brands. Simple for consumers. Advantageous for retailers. Beneficial for the environment. From the moment a customer initiates a return to the subsequent warehouse handling and resale, we provide a robust solution for retailers and brands aiming to enhance results at every stage of the returns journey. Enhance customer loyalty and decrease churn rates through a customizable and fully personalized online Returns Experience. Cut down on expenses by optimizing returns processing and routing with insights from data-driven Returns Management. Furthermore, maximize the potential of returned merchandise and lessen environmental effects by directing items to their most effective channels through top-tier ReCommerce strategies. Our comprehensive approach empowers retailers to not only streamline their operations but also contribute positively to sustainability efforts.

parcelLab is a truly global enterprise software provider. It allows brands to increase revenue, reduce operational costs and complexity, and optimize the customer experience. Our award-winning platform for post-purchase enables brands to transform operational touchpoints from mundane into the most differentiated, personalized experience. This creates unique moments of pure delight for their customers. We are trusted by over 800 brands, including IKEA and Chico's. We track shipping data from 350 carriers and actively manage the after-purchase experience in 175 countries. Find out more about parcelLab.com

To reduce returns and turn customers into loyal ones, you must provide a pleasant post-purchase customer experience. The post-purchase experience is the most important parameter when choosing a brand. ClickPost offers a unified API platform that allows you to collaborate and visibility. It also leverages logistics intelligence to reduce exceptions, real-time tracking and predictive analytics to improve customer experience. Customers need to communicate clearly with their brand and have clear expectations about delivery. They also need seamless shipping. ClickPost has helped customers increase their shipping NPS by 40 percent. Our control tower products and allocate have helped leading companies achieve a 9x return on ROI. ClickPost Platform is an integrated platform that powers all your applications and helps you reduce tech investments.

Swap Commerce presents a robust, unified platform aimed at simplifying international ecommerce activities. It equips businesses with essential tools for managing shipping, inventory, returns, and adhering to global compliance standards. With the integration of AI-driven insights, Swap empowers companies to refine their cross-border logistics, decrease operational expenses, and improve overall customer satisfaction. The platform includes functionalities like tax calculations, versatile shipping choices, and live analytics, all of which allow businesses to expand globally while effectively navigating complexities and providing a smooth user experience. This holistic approach ensures that companies not only thrive in international markets but also maintain a competitive edge.

All-in-one shipping platform designed for e-commerce. We help +15,000 ecommerce businesses save time and effort on the most frustrating part of their business: shipping. Get connected to your favorite carriers and ship internationally. Get flexible. Offer shipping options from the best carriers around the world to sell more. You can ship faster. Create a custom workflow that allows you to pick, pack and print shipping labels quickly. Your brand. Your customers will be delighted by fully branded tracking pages and emails. Take control of returns. You can manage the customer experience by having complete control over the return process. We work with the big boys. Your business is unique. We have built relationships and integrations with the top e-commerce platforms around the world and shipping carriers so that you can create the perfect combination for you store. You're in good company. Sendcloud is used by e-commerce businesses of all sizes to automate their shipping processes to scale and go global.

Ecommerce Marketplace and Dropshipping Platform Powering companies to leverage the marketplace and dropshipping model with next-generation composable technology. The Onport Platform empowers the Marketplace & Dropshipping models to thrive through connectivity with future-proof automation, allowing Retailers, Brands and pure Marketplaces to create, set up, launch, and scale their online business. It allows companies with ecommerce multi-vendor operations to grow faster by increasing efficiencies and automating complex workflows with next-generation composable technology. It uses a modular approach to leverage pre-existing infrastructure to facilitate faster product development without limitations. It was designed to streamline the key areas of backend marketplace operations and tackle the most common pain points of any ecommerce business - handle added complexity without disruptions, software limitations to build the integrations needed, and lack of technical agility.

WeSupply Labs assists merchants in providing the best customer experience after selling online. They offer integrated services that ensure a smooth experience for end-users. Summary of Features: Notifications proactive about delivery status Tracking Packages RMA & Returns Store Locator with complete SEO schemas and Social Integration Pickup & Curbside in Store for Ecommerce, ERP, and POS Connectivity Based on historical processing and delivery, the Delivery Estimate Algorithm Survey on Customer Satisfaction Score and Net Promoter Score Analytics & Statistics for data-driven decisions Branded Tracking Page to provide a premium self-service tracking experience Integrations Magento 2 - Complete integration from Order Tracking to Returns, Store Pickup and Store Pickup Shopify - Complete integration with Order Tracking and Returns BigCommerce - Integration from Zapier App Order Tracking Celigo - Netsuite – Full integration via Celigo

Consolidate valuable tracking information in a single location to expedite the resolution of delivery issues. Enhance the post-purchase experience to foster customer loyalty and boost sales. Maintain customer engagement with uninterrupted communications following their purchases. Gain practical insights into your post-purchase journey and shipping effectiveness. Adhere to the highest standards of information security and privacy management. Create various organizations to efficiently oversee multiple retail outlets. This approach not only streamlines operations but also improves overall customer satisfaction.

LateShipment.com is driven by a single mission: to make shipping more transparent. We understand that shipping companies, even though they pay for shipping, have little control over their carriers and work to rectify that imbalance. Our innovative delivery management solutions enable retailers to seamlessly create post-purchase experiences. Meanwhile, our automated parcel audit solutions improve performance accountability and help businesses recover millions in shipping refunds.

Enhance your brand identity with each delivery by utilizing Malomo, a shipment tracking solution tailored for ecommerce businesses to boost repeat orders and minimize customer service inquiries. Transform the order tracking process into a proprietary marketing asset that ensures a seamless brand experience throughout. Gain authority over delivery tracking details and communicate them to your customers through a platform that represents your brand. Create and experiment with distinctive post-purchase interactions and marketing strategies featuring personalized package tracking pages. Cultivate trust, strengthen brand loyalty, and delight customers during their peak engagement moments. Additionally, this approach will significantly cut down on shipping-related support inquiries, ultimately driving more repeat purchases. By focusing on these elements, you can create a more satisfying customer journey that encourages loyalty and repeat business.

Appath is a cloud-based solution that allows multichannel ecommerce retailers centrally to manage their inventory, orders and shipping. Our users can efficiently use our application to increase sales and operate their daily tasks with ease thanks to its robust features. Appath integrates seamlessly with major sales channels like Amazon, eBay, Shopify and Magento, as well major shipping carriers UPS and FedEx.

We offer same-day, next-day, and additional delivery options with exceptional on-time delivery performance, all at a lower price than standard ground shipping. Our unique approach prioritizes the customer experience, fostering loyalty, securing revenue, and encouraging repeat purchases. With our service, shoppers can enjoy convenient pickups without the hassle of boxes or labels. Furthermore, we streamline deliveries and returns into a single, hassle-free trip, creating an enchanting experience for customers that sets us apart from the competition.

The only shipping app that is more than a shipping application. This app is designed to help online shops that are customer-oriented grow their sales and reduce costs. All your orders in one place. We make it easy to manage all your orders, no matter if you own an eCommerce shop or an omnichannel business. Automated tools and tools that can increase your fulfilment speed by 4x. Outvio is designed for speed, flexibility, and optimization. You can print 100 shipping labels at once using Smart Barcode Scan Mode, or create your own shipping rules. Outvio is flexible and adaptable to your business operations. Enhance customer loyalty and the shopping experience. You can take control of the entire delivery process with your personalized tracking pages and perfectly timed email notifications. You can use the delivery flow to promote sales events or offers. Our AI can help you deal with delays before customers even know.

Lob is the only direct mail automation platform for the digital age. Lob's platform automates the direct mail execution process for enterprises at any scale - from creation, printing, postage, delivery, and sustainability with end-to-end analytics and campaign attribution. Over 11,000 businesses trust Lob to transform their direct mail into intelligent mail.

Aspen significantly improves the ability of retailers to engage with customers through various channels. Creating a responsive experience for your customers is now simpler than ever. Retailers can deliver exceptional service while maintaining operational efficiency. Ensure a uniform brand experience with a user-friendly, custom-branded returns portal accessible from any device. Accelerate reverse logistics to yield quicker outcomes. Complete the purchasing journey by enabling customers to perform instant in-line exchanges. Aspen facilitates smooth transitions from standard returns to hassle-free exchanges, all while preserving revenue. Offer your customers a cohesive brand experience with convenient options to return items in-store. Additionally, enhance in-store sales by equipping staff with valuable insights regarding the customers, including their expected returns and product preferences. This not only streamlines operations but also fosters customer loyalty.

Protect your earnings while ensuring every customer receives the service they deserve. Appriss Engage offers retailers immediate safeguards through the use of AI, which supplies recommendations based on customer behavior to simplify processes for returns, claims, and appeasements. In contrast to other options, Appriss Engage integrates data from every channel to deliver precise recommendations regarding returns and claims. Whether a consumer interacts with a retailer online or in-store, Appriss Retail is poised to safeguard transactions from fraud and abuse. With real-time suggestions to approve, caution, or decline returns, Engage minimizes disputes that may arise from enforcing policies and biases in physical stores. It not only fortifies the return process against fraudulent activities but also ensures that honest customers enjoy a seamless experience. Additionally, fraudulent returners can interact through various platforms, including a retailer’s website or call center. A comprehensive strategy for mitigating fraud must encompass protection across all channels. This holistic approach ultimately fosters a safer retail environment for both customers and businesses alike.

ReturnGO is an innovative exchange-first returns platform designed to enhance customer lifetime value (LTV) while minimizing waste, all while delivering a smooth post-purchase experience. With the ability to create a customized self-service return portal that reflects your brand, customers can easily initiate returns and exchanges at their convenience. Tailor your return policies, notifications, and portal features to align with your specific needs, ensuring a cohesive and frictionless post-purchase journey. By utilizing actionable insights, you can streamline your return workflows, foster increased exchanges, and cut down on logistics expenses. The essence of success lies in effectively managing your returns and exchanges, as optimizing these processes is crucial for customer retention and maximizing revenue while promoting sustainability. ReturnGO stands out as a flexible, intelligent, and AI-powered solution that helps minimize refunds and drastically lower waste and logistics costs. Customers benefit from instant store credit, allowing them to "shop now" rather than await a refund, enhancing their shopping experience. Additionally, seamlessly integrate with global shipping carrier services to simplify the return shipping process, ensuring convenience for both your business and your customers. With ReturnGO, you can transform your return management into a strategic advantage, driving both customer satisfaction and business growth.

Most of a customer support representative's time is consumed by handling inquiries related to returns. By enabling customers to self-serve, you can provide a remarkable experience. Highlighting a straightforward returns process is the most effective way to turn more visitors into buyers and boost your average order value. With our expertise gained from working with Shopify Plus merchants, we position ourselves as your reliable ally in managing Shopify returns and expanding your brand on a global scale. Partnering with us means you can focus on growth while we streamline your return processes.

Brands rely on ReturnBear to enhance every aspect of their international ecommerce returns, transforming pixels into parcels. By offering a localized return experience, businesses can decrease logistics expenses while improving customer satisfaction. High cross-border shipping fees can significantly affect your bottom line. Additionally, return fraud can diminish profitability, and ineffective return procedures can delay inventory turnover, hindering future sales opportunities. Customers increasingly prefer more affordable and convenient return methods, and lengthy refund processing times can lead to dissatisfaction and loss of loyalty. Prioritizing customer experience is essential for expanding your brand's reach. Our innovative software operates within local networks of drop-off points and hubs, allowing you to verify returns seamlessly for hassle-free refunds. This also enables you to recover inventory quickly, ensuring it reaches the next local customer promptly. By consolidating returned products locally, you can further cut down on shipping costs. We empower you to engage customers effectively through package-free, label-free drop-off and mail-in solutions, facilitating rapid refunds, exchanges, and store credit without the delays associated with international shipping. Ultimately, ReturnBear is dedicated to streamlining the return process, making it more efficient for both brands and their customers.

Enhance revenue from returns by creating a seamless customer experience that guides the right choices for every return scenario. Blue Yonder's self-service returns initiation system allows customers to easily start returns online, no matter their location. With Blue Yonder’s Returns Orchestration, businesses gain access to essential data and tools that facilitate automated, intelligent decision-making regarding returns. Additionally, Blue Yonder’s Returns Processing solution equips you to manage returns swiftly and effectively within warehouses and retail locations. By offering a straightforward returns process, you can ensure a more personalized experience for customers, complemented by prompt communications and quicker refunds. Implement automated rules to optimize the management and routing of returns, ultimately minimizing costs while promoting sustainability. Moreover, by gathering and analyzing data throughout the returns journey, businesses can uncover valuable insights into customer behavior and the reasons behind returns, leading to better-informed strategic decisions. This comprehensive approach not only improves efficiency but also fosters customer loyalty and trust.

Our platform for agile reverse logistics execution and analytics enhances customer satisfaction, increases productivity, and improves operational efficiency while reducing costs. It is a nimble, data-centric solution that utilizes machine learning to facilitate real-time automated decisions, ensuring the best outcomes and maximizing recovery rates. Powered by predictive analytics and responsive supply and demand indicators, our ecommerce solution allows for flexible and impartial channel selection, whether B2B or B2C, to optimize recovery. By comprehensively evaluating product characteristics, workforce and vendor return policies, market trends, and sales forecasts, our platform efficiently directs products to the most appropriate secondary channel. It is important to note that not all reverse logistics challenges are alike, which is why our system offers the adaptability required to address your unique issues and achieve shared goals effectively. This tailored approach ensures that we can meet the diverse needs of our clients and navigate the complexities of reverse logistics efficiently.

RMAportal, a leading cloud-based Returns Management Software, allows you to implement your own ready-made and ready-to-use RMA Processing System. Our Returns Management Software is the missing link in your reverse-logistics for your online sales, whether they are from your branded ecommerce store or other online sales such as eBay, Facebook Marketplace etc., or even those from your offline channels. Vendors receive a great benefit from our system: their customers appreciate that they have a 24x7 access to a world-class interface for tracking repairs. A better "brand" and a more reliable image also help our clients to attract new loyal customers. Join the many companies who have already benefited from our RMA and Repair-tracking solution.

High-quality returns are offered by the fastest-growing merchants. Returnista is a returns management platform that will help you maximize your returns process. E-commerce is changing. Companies that win ensure a positive customer experience at all touch points of the customer journey. Companies that don't do this are behind. Real-time information about all your returns across Europe. You can see where a return is located at any given moment. Customers will appreciate the ability to communicate with them in real-time. This will reduce customer queries. You can reduce the number returns from your web shop by encouraging exchanges during the return process. This will result in higher turnover and more loyal customers. You can get insight into the customer's return behavior by collecting data. This data, down to the SKU level, can help you optimize your offering.

The Shipwell platform includes capabilities previously out of most shippers' technical reach and affordability today. Our solution combines everything shippers need, from transportation management and visibility to procurement, in a comprehensive, easy-to-use platform. It will adapt and scale as market and business demands change, allowing shippers to operate, manage, and optimize the shipping process seamlessly. Industry experts have recognized Shipwell's traction in the market and have differentiated Shipwell as a leader in the logistics industry. Awards include Gartner Magic Quadrant for TMS 2023, 2022, 2021, Food Logistics’ 2022 Top Software & Technology Providers, and FreightWaves’ FreightTech 2022 and 2021 Awards for Innovation and Disruption in Freight Industry. Shipwell was also named the fourth fastest-growing company in North America on the 2021 Deloitte Technology Fast 500 and Forbes 2020 Next Billion-Dollar Startup.

ShippingChimp is an innovative order-tracking solution designed to provide customers with comprehensive tools that significantly improve their experience after making a purchase. It allows users to anticipate delivery issues, keeps customers informed about their order's whereabouts, addresses complaints regarding lost or damaged products, features a self-service return portal, and prompts customers for reviews at optimal times. Our primary focus is to ensure you enjoy a smooth shipping journey, from the creation of shipping labels to the successful arrival of packages. You can rely on us for a delivery experience that is free from complications. Additionally, take advantage of savings of up to 53% on your shipping expenses. No matter where you're sending your packages, we offer the most competitive rates across Canada, ensuring your shipping needs are met efficiently and affordably. With ShippingChimp, you can elevate your post-purchase satisfaction to a whole new level.

This solution is ideal for shipping and container transport firms that operate across land, sea, and air. If you're interested in enhancing the shipment tracking experience but are concerned about the time and costs typically associated with upgrades, we can help with seamless integration into various Transportation Management Systems (TMS). By implementing an intuitive tracking feature on your website and app, customers can effortlessly monitor their shipments without any complications. There's no need for external links or complex software logins; all it takes is a visit to your website or downloading the app from Google Play or the Apple App Store. Enhance your company's efficiency and service quality by delivering concentrated tracking and visibility solutions to not just your customers, but also your customer service teams and suppliers, creating an integrated experience for all parties involved. With our unique tracking web app system, you can distinguish yourself from your leading competitors and elevate your brand's reputation in the logistics industry. This innovative approach to tracking not only streamlines operations but also fosters stronger relationships with stakeholders.

The returns process in B2B wholesale, distribution, and manufacturing sectors has turned chaotic due to the reliance on PDF forms, email communications, and manual data entry. To alleviate this congestion in shipping documentation, it's essential to equip your shipping and receiving teams with up-to-the-minute information on anticipated returns throughout the day. Customers can conveniently manage their returns through your website, mobile app, or a link provided to them. With real-time integrations, they will have access to precise pricing and historical purchase order details at their fingertips. The Return Merchandise Authorization (RMA) is generated in your ERP system, incorporating business logic to ensure accurate assessments of warehouse returns, freight charges, and restocking fees. This user-friendly portal keeps customers informed with live updates on the status of their returns, benefiting customer service and warehouse personnel alike. By streamlining the returns experience, your customers enjoy a hassle-free process accompanied by timely status notifications, leading to increased satisfaction and loyalty. Moreover, this efficient system not only enhances operational productivity but also fosters stronger relationships with your clients.

After-sales service has evolved beyond being a mere secondary consideration. The ParcelPanel post-purchase solution effectively lowers your after-sales expenses while enhancing customer satisfaction and boosting revenue conversion. Our offerings, which include order tracking, returns and exchanges, and shipping protection, strike the perfect balance between being comprehensive and user-friendly; opt for the product that aligns with your current business needs to elevate your brand. By providing captivating brand order tracking experiences, you can minimize WISMO inquiries, cultivate customer loyalty, and stimulate sales growth. Additionally, offering seamless return and appealing exchange processes helps to decrease losses, lessen friction, and safeguard revenue. First-rate shipping protection services further enhance shopping confidence, improve customer satisfaction, and contribute to profit increases. ParcelPanel seamlessly integrates with other leading platforms and applications to cater to your unique requirements and harness the potential of automation. In just a few minutes, ParcelPanel can empower your brand without the necessity for coding or complicated procedures, allowing you to focus on what truly matters—your customers. Ultimately, this innovative approach to after-sales will transform your business dynamics.

Sellers can leverage our innovative tool to explore further and identify additional cases for our team to address. By providing a platform for sellers to engage with, our cases become more precise, resulting in an enhanced success rate. This allows sellers to work more efficiently by automating tedious FBA-related tasks, maximizing outcomes without increasing their workload. Our system grants complete visibility into your account, enabling the submission of precise claims with just a single click. Additionally, this approach helps boost profits by lowering FBA fees and ensures that sellers fight for every last dollar, pursuing the remaining balance of cases through our responder. It is designed to accommodate both large enterprise sellers and newcomers alike, featuring a unique pricing model that caters to various seller categories. Furthermore, our tool is approved in the Amazon Marketplace Appstore, solidifying our specialization in recovering FBA fees. We continuously monitor fluctuations in fees and proactively submit claims as soon as we detect any discrepancies. To date, we have successfully recovered over $20 million in FBA fees and have prevented nearly double that amount in losses through our timely corrections of FBA fee inaccuracies, showcasing our commitment to enhancing seller profitability. Our platform not only simplifies the recovery process but also empowers sellers to take control of their financial outcomes.

Transform returns from a liability into an asset by rapidly restocking inventory. Prioritize high-return items to enhance customer service and gain insights into fraud and quality issues. With seamless integration, you can begin collaborating with Two Boxes immediately upon signing. Experience a return processing speed that is twice as fast as before. Streamline and digitize your brand’s standard operating procedures (SOPs) to reduce training time and boost visibility into performance metrics. Ensure that you capture 100% of the necessary data to drive revenue growth and operational efficiency while accurately billing for value-added services. Two Boxes not only digitizes your SOPs but also integrates with your logistics or warehouse teams and provides training on our return processing platform. Benefit from real-time visibility into return performance and enhance your return management capabilities. Equip your warehouse staff with Two Boxes software in just a single day, empowering them to efficiently handle returns for all your brands, ensuring a smoother operational flow. By doing so, you can maximize both efficiency and customer satisfaction.

EcoReturns by Saara enables eCommerce businesses to reduce returns by an average of 30% using AI-ML-powered technology. With features such as returns analytics dashboard, incentive engine, risk assessment, and more sellers get to make data-driven decisions to reduce returns and drive the bottom line. EcoReturns lets sellers reduce their carbon footprint by focusing on returns prevention rather than returns management alone. What do you get? -Improved order quality -A reduced return rate -Enhanced customer experience with a fully branded portal -Actionable insights from returns analytics -Revenue protection through intelligent exchange options and an incentive engine -Ease to meet sustainability goals

Harness the potential to boost your sales in a more efficient and mindful manner with REVER, the ultimate solution for post-sale success that propels your business forward. Transform the likelihood of returns into chances for customer retention and upselling by leveraging REVER's robust exchange platform. Streamline your returns process through automation, which simultaneously opens doors for re-engagement and upselling opportunities. By optimizing your entire supply chain with REVER’s dependable logistics solutions, you can minimize costs and enhance customer satisfaction. Elevate your sales performance with actionable insights derived from AI-powered data analysis that informs your strategies. The dedicated team at REVER collaborates with you to develop tailored integrations that cater to the specific needs of your business, ensuring your returns process is fully optimized. Moreover, REVER seamlessly integrates with your current tools, allowing for an immediate start without the hassle of altering your existing workflow. Expedite the journey from return to repurchase using REVER’s user-friendly returns platform, which is designed to integrate effortlessly with your established systems while offering an API that supports all major e-commerce platforms. With REVER, you not only improve efficiency but also create a more cohesive and responsive experience for your customers.

Streamline the handling of your non-new returns and boost your revenue by initiating resale through The Arrive Platform. Our service takes care of your non-salable returns by assessing, refurbishing, grading, and managing the entire order fulfillment process. This ultimately aids in increasing your revenue, enhancing customer conversion rates, and establishing a sustainable resale channel. We collaborate with a network of secondary 3PLs that are prepared to receive, refurbish, grade, list, and fulfill your products efficiently. We also design a fully branded resale experience that is seamlessly integrated with your primary ecommerce site. Alongside this, you will have access to a dedicated success team focused on continually monitoring and facilitating the growth of your resale channel. Moreover, we provide you with both qualitative and quantitative insights that are essential for strategically scaling your resale operations, ensuring you stay ahead in a competitive market. This comprehensive approach not only maximizes revenue but also enhances customer loyalty and satisfaction.

The ReadyCloud Suite is a comprehensive solution for Ecommerce that encompasses Shipping, Returns, and CRM functionalities. Providing an outstanding consumer experience involves more than just expedited order fulfillment, hassle-free returns, and effective communication. Are you overwhelmed by the number of browser tabs needed to manage your operations? ReadyCloud offers an integrated suite of systems designed to streamline your workflow. With features like Shipping, Returns, and Growth Marketing, all elements are interconnected for improved dialogue between Administration and Operations, eliminating the need for countless tabs. By linking your sales channels, you'll experience a seamless flow of orders through an ecommerce CRM, enhancing processes from Shipping and Returns to email Marketing. Each component is modular and many are available at no cost, enabling you to select only the features that suit your needs. Start utilizing the ReadyCloud Suite today and witness your business soar to new heights. Additionally, Action Alerts provide a targeted approach to growth marketing by delivering personalized emails or texts based on your customers’ shopping habits. This allows businesses to engage more effectively with their clientele, ultimately driving sales and enhancing customer satisfaction.

As technology continues to advance alongside innovative marketing strategies, companies are now able to penetrate markets that were once deemed inaccessible. This surge in global commerce presents significant opportunities to enhance and optimize processes to accommodate growth in this evolving landscape. Our approach emphasizes the enhancement of Reverse Commerce Management (RCM), which focuses on the often-overlooked aspects of the supply chain related to returns. Returngoods, developed on standardized Internet software, offers a comprehensive and user-friendly solution designed to tackle the complexities associated with the return process. By facilitating better communication and interaction among customers, suppliers, manufacturers, distributors, and outsourced logistics providers, Returngoods significantly enhances the overall management of RCM, ultimately leading to improved efficiency and customer satisfaction. Additionally, this streamlined approach not only aids in managing returns but also contributes to the sustainable practices of businesses by reducing waste and improving resource utilization.