Returngoods Description

Companies are expanding their reach into previously untapped markets thanks to the advancements in technology and innovative methods of manufacturing and marketing. This new paradigm offers great opportunities to streamline and improve the process to support this growth. Our solution focuses on improving the management and supply chain of the reverse side of commerce or reverse commerce management - RCM. Returngoods is a web-based software that helps customers manage the return process. Returngoods improves communication and interaction between RCM suppliers, manufacturers, distributors and outsource logistics companies.

Pricing

Pricing Starts At:
$29.99 per user per month

Integrations

No Integrations at this time

Reviews

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Company Details

Company:
Returngoods
Year Founded:
2004
Headquarters:
United States
Website:
www.returngoods.com

Media

Returngoods Screenshot 1
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Product Details

Platforms
SaaS
Customer Support
Phone Support
Online

Returngoods Features and Options

Customer Service Software

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Returns Management Software

3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection