parcelLab Reviews

parcelLab Description

parcelLab is a truly global enterprise software provider. It allows brands to increase revenue, reduce operational costs and complexity, and optimize the customer experience.

Our award-winning platform for post-purchase enables brands to transform operational touchpoints from mundane into the most differentiated, personalized experience. This creates unique moments of pure delight for their customers.

We are trusted by over 800 brands, including IKEA and Chico's. We track shipping data from 350 carriers and actively manage the after-purchase experience in 175 countries.

Find out more about parcelLab.com

Integrations

View Integrations

Reviews

Total

ease

features

design

support

No User Reviews. Be the first to provide a review:

Write a Review

Company Details

Company:

parcelLab

Year Founded:

2015

Headquarters:

United States

Website:

parcellab.com

Update This Listing

Media

pL Convert

Product Details

Platforms

SaaS

Type of Training

Live Online

Webinars

Customer Support

Phone Support

Online

parcelLab Lists

Post-Purchase Experience

Compare parcelLab Against Alternatives

vs.

Sorted

Sorted is a data-driven, agile delivery platform that powers checkouts, carrier management, and post-purchase tracking all around the globe. Sorted partners with some of the most prominent global carriers and customer-obsessed brands to make the delivery experience a joy for everyone who touches it.

Compare
vs.

WeSupply Labs

WeSupply Labs assists merchants in providing the best customer experience after selling online. They offer integrated services that ensure a smooth experience for end-users. Summary of Features: Notifications proactive about delivery status Tracking Packages RMA & Returns Store Locator...

Compare
vs.

Narvar

Engaging post-purchase order tracking, messaging and returns experiences will build loyalty. Narvar can help you, no matter if you are a new direct-to-consumer brand, or a multinational powerhouse. To increase conversion, you can set clear delivery expectations using predictive delivery dates....

Compare
vs.

ClickPost

To reduce returns and turn customers into loyal ones, you must provide a pleasant post-purchase customer experience. The post-purchase experience is the most important parameter when choosing a brand. ClickPost offers a unified API platform that allows you to collaborate and visibility. It also...

Compare
vs.

Sendcloud

All-in-one shipping platform designed for e-commerce. We help +15,000 ecommerce businesses save time and effort on the most frustrating part of their business: shipping. Get connected to your favorite carriers and ship internationally. Get flexible. Offer shipping options from the best carriers...

Compare
vs.

Sway

We deliver the same day, the next day, & more, with OTD industry-leading, all at a lower cost than ground. A differentiated shipping experience that is focused on the customer, which drives loyalty and encourages repeat purchases. We deliver same-day, next-day & more, with industry leading OTD,...

Compare
vs.

Shipup

Shipup provides a personalized, reassuring, and intuitive post-purchase experience. Streamline your customer service and turn one-time buyers into loyal customers. Custom notifications, branded tracking pages and streamlined customer service can help you to recruit loyal customers. It can be...

Compare
vs.

Outvio

The only shipping app that is more than a shipping application. This app is designed to help online shops that are customer-oriented grow their sales and reduce costs. All your orders in one place. We make it easy to manage all your orders, no matter if you own an eCommerce shop or an...

Compare

Similar Software

Sorted

Sorted is a data-driven, agile delivery platform that powers checkouts, carrier management, and post-purchase tracking all around the globe. Sorted partners with some of the most prominent global carriers and customer-obsessed brands to make the delivery experience a joy for everyone who touches it.

View Software
WeSupply Labs

WeSupply Labs assists merchants in providing the best customer experience after selling online. They offer integrated services that ensure a smooth experience for end-users. Summary of Features: Notifications proactive about delivery status Tracking Packages RMA & Returns Store Locator...

View Software
Narvar

Engaging post-purchase order tracking, messaging and returns experiences will build loyalty. Narvar can help you, no matter if you are a new direct-to-consumer brand, or a multinational powerhouse. To increase conversion, you can set clear delivery expectations using predictive delivery dates....

View Software
ClickPost

To reduce returns and turn customers into loyal ones, you must provide a pleasant post-purchase customer experience. The post-purchase experience is the most important parameter when choosing a brand. ClickPost offers a unified API platform that allows you to collaborate and visibility. It also...

View Software