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Description

To reduce returns and turn customers into loyal ones, you must provide a pleasant post-purchase customer experience. The post-purchase experience is the most important parameter when choosing a brand. ClickPost offers a unified API platform that allows you to collaborate and visibility. It also leverages logistics intelligence to reduce exceptions, real-time tracking and predictive analytics to improve customer experience. Customers need to communicate clearly with their brand and have clear expectations about delivery. They also need seamless shipping. ClickPost has helped customers increase their shipping NPS by 40 percent. Our control tower products and allocate have helped leading companies achieve a 9x return on ROI. ClickPost Platform is an integrated platform that powers all your applications and helps you reduce tech investments.

Description

Engaging post-purchase order tracking, messaging and returns experiences will build loyalty. Narvar can help you, no matter if you are a new direct-to-consumer brand, or a multinational powerhouse. To increase conversion, you can set clear delivery expectations using predictive delivery dates. To increase consumer engagement and generate incremental revenue, deliver contextual, on-brand order tracking experiences. Multi-channel, on-brand messaging designed to drive engagement will make every moment count in the consumer's journey. You can provide returns experiences that are unparalleled in convenience for consumers while reducing costs and capturing revenue. We have offices across North America, Europe and Asia Pacific to serve our global retailers. Our headquarters is located in San Francisco Bay Area. Set clear delivery expectations prior to purchase to build confidence and increase revenue.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Appbrew Yes 
FedEx Ship Manager Yes 
Magento Yes 
ShipEak Yes 
Base.com Yes 
BetterCommerce Yes 
DPD No 
Delhivery Yes 
Integry Yes 
Oracle Cloud Infrastructure No 
Oracle Responsys No 
Pickrr Yes 
Pinch AI No 
Radial No 
Reflektion No 
Salesforce Agentforce Service No 
Shopify Yes 
Vibes No 
WooCommerce Yes 
Yakit Yes 

Integrations

Appbrew Yes 
FedEx Ship Manager Yes 
Magento Yes 
ShipEak Yes 
Base.com No 
BetterCommerce No 
DPD Yes 
Delhivery No 
Integry No 
Oracle Cloud Infrastructure Yes 
Oracle Responsys Yes 
Pickrr No 
Pinch AI Yes 
Radial Yes 
Reflektion Yes 
Salesforce Agentforce Service Yes 
Shopify No 
Vibes Yes 
WooCommerce No 
Yakit No 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

ClickPost

Founded

2015

Country

India

Website

www.clickpost.ai/

Vendor Details

Company Name

Narvar

Founded

2012

Country

United States

Website

corp.narvar.com

Product Features

Returns Management

3PL / ERP Integration Yes 
Automated Exchanges No 
Branded Experience Yes 
Custom Return Policy Yes 
Inventory Management Yes 
One-Click Returns Processing Yes 
Returns Analytics Yes 
Shopper Self-Service Yes 
Smart Data Collection Yes 

Shipment Tracking

Alerts/Notifications Yes 
Delivery Estimate Yes 
For Freight Yes 
For eCommerce Yes 
Status Tracking Yes 
Website Integration Yes 

Product Features

Returns Management

3PL / ERP Integration Yes 
Automated Exchanges Yes 
Branded Experience Yes 
Custom Return Policy Yes 
Inventory Management Yes 
One-Click Returns Processing Yes 
Returns Analytics Yes 
Shopper Self-Service Yes 
Smart Data Collection Yes 

Shipment Tracking

Alerts/Notifications Yes 
Delivery Estimate Yes 
For Freight Yes 
For eCommerce Yes 
Status Tracking Yes 
Website Integration Yes 

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Alternatives

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