WISMOlabs Description

WISMOlabs is a tool that helps eCommerce retailers provide exceptional customer service after purchase. This includes shipment tracking, notifications, and more. It communicates with customers when they are most open to it and builds brand loyalty through personalization, intelligent marketing, and keeping customers informed throughout the order process. Retailers can generate 20-30X ROI, increase brand loyalty, improve LTV by at least 100%, increase customer satisfaction, and reduce WISMO support calls up to 90%. If your customers trust you and you provide great customer service, they will continue to buy from you. Display relevant marketing messages when your customers are most open to them. Customers track their purchases on average 3 to 6 times. You are responsible for the tracking experience, not the shipping carrier. It's important to provide a friction-free experience for customers as possible as part of the post-purchase experience.

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Pricing

Free Trial:
Yes

Integrations

View Integrations

Reviews - 2 Verified Reviews

Total
ease
features
design
support
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Company Details

Company:
WISMOlabs
Year Founded:
2018
Headquarters:
United States
Website:
wismolabs.com
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Media

Play Video WISMOlabs Screenshot 1 Branded tracking pages SMS notifications Personalized marketing Analytics WISMOlabs dashboard
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Product Details

Platforms
SaaS
Type of Training
Documentation
Live Online
Customer Support
Phone Support
Online

WISMOlabs Features and Options

Shipment Tracking Software

Alerts/Notifications
Delivery Estimate
For Freight
For eCommerce
Status Tracking
Website Integration

eCommerce Software

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

WISMOlabs Lists

WISMOlabs User Reviews

Write a Review
  • Name: Ben G.
    Job Title: Head of Revenue
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: Administrator
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    WISMO Grew With Us

    Date: Nov 28 2022

    Summary: I loved working with Dmitri and the WISMO team during my time as Head of Revenue at ButcherBox. They were always responsive to our needs and helpful as we grew.

    Positive: The responsiveness from the WISMO team was one of our best vendor relationships that I had, they were always quick to help.

    Negative: I think the UI of the platform was slightly outdated, but I enjoyed the familiarity of it.

    Read More...
  • Name: Andrew B.
    Job Title: Integrations Manager
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: Deployment
    Organization Size: 5,000 - 9,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    All you could need and more

    Date: May 03 2022

    Summary: If you are looking for a better self manageable solution that your customers will rave about, look no further than WISMOlabs. From the easy integration, that the most basic web developer could understand, to the end user experience the team at WISMO is cultivating a top of the line product in the post-purchase section of eCommerce. The custom nature of our pages and the ability to add predictive tracking will a simple API installation pushes this technology over the top. Our marketing department utilizes the endless tools that our page provides and has our click through rate almost to that of our promotional emails, this alone has driven our ROI through the roof. I also can't speak highly enough about the team over at WISMO as well. At the drop of a hat they will assist or walk you through any concept and even execute those concepts for you.......as long as you ask nicely!

    Positive: Ease of onboarding, outstanding customer support, unlimited customizations, marketing assets, cost effectiveness.

    Negative: There is nothing left to be desired that we haven't asked for and isn't already being developed.

    Read More...
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