WeSupply Labs Description

WeSupply Labs assists merchants in providing the best customer experience after selling online. They offer integrated services that ensure a smooth experience for end-users.

Summary of Features:

Notifications proactive about delivery status
Tracking Packages
RMA & Returns
Store Locator with complete SEO schemas and Social Integration
Pickup & Curbside in Store for Ecommerce, ERP, and POS Connectivity
Based on historical processing and delivery, the Delivery Estimate Algorithm
Survey on Customer Satisfaction Score and Net Promoter Score
Analytics & Statistics for data-driven decisions
Branded Tracking Page to provide a premium self-service tracking experience

Integrations

Magento 2 - Complete integration from Order Tracking to Returns, Store Pickup and Store Pickup
Shopify - Complete integration with Order Tracking and Returns
BigCommerce - Integration from Zapier App Order Tracking
Celigo - Netsuite – Full integration via Celigo

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Pricing

Pricing Starts At:
$0.03/shipment
Pricing Information:
Find a plan that’s right for your business!
Not sure about which plan to go for? Talk to our sales expert today: https://wesupplylabs.com/pricing/
Free Trial:
Yes

Integrations

API:
Yes, WeSupply Labs has an API
View Integrations

Reviews - 1 Verified Review

Total
ease
features
design
support
See More Reviews Write a Review

Company Details

Company:
WeSupply Labs
Year Founded:
2008
Headquarters:
United States
Website:
bit.ly/2YUJ06y
Update This Listing

Media

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Product Details

Platforms
SaaS
Windows
Mac
Linux
Type of Training
Documentation
Live Online
Customer Support
Phone Support
Online

WeSupply Labs Features and Options

Shipment Tracking Software

Alerts/Notifications
Delivery Estimate
For Freight
For eCommerce
Status Tracking
Website Integration

Order Fulfillment Service

Choose Shipping Service
Global Shipping
Inventory Management
Multi-Channel Support
Order Management
Production Logistics
Recycling
Returns Management
Supply Chain Management
eCommerce Integration

Order Management Software

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Returns Management Software

3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection

Shopping Cart Software

Abandoned Cart Saver
Catalog Management
Credit Card Processing
Discount / Coupon Management
Inventory Control
Product Configurator
Product Ratings / Reviews
Refund Management
Returns Management
Shipping Management
Tax Management

Shipping Software

Air Shipping
Bills of Lading
Container Shipping
Freight Shipping
Ground Shipping
Import / Export
Ocean Shipping
Parcel Shipping
Quotes / Estimates
Shipment Tracking
Warehouse Management

Delivery Management Software

Customer Portal
Dispatch Management
Driver ETA
Driver Management
For Courier Services
For Freight
For Restaurants
Order Tracking
Routing
Scheduling
Signature Capture
Surveys & Feedback

WeSupply Labs Lists

WeSupply Labs User Reviews

Write a Review
  • Name: Dan W.
    Job Title: Store owner
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    WeSupply order tracking

    Date: May 17 2021

    Summary: Great experience especially during busy shopping periods. I sell lamps and and other lighting equipment and sometimes I have to send out multiple packages so without software like this it can get really confusing for my customers.

    Positive: I like that my customers always stay informed about where their order is automatically. Usually you have to send customers to the courier page with links and other stuff but now there are automatic emails that go out with tracking details from the courier so my customers escape all the hassle.

    Negative: The estimates feature is a bit finicky sometimes, especially if you have a custom theme because it can conflict. Not a big deal cause i had my developer fix it but it would be useful if it were a bit more universal. Thank god for developers. Setting up a return flow for the first time can be a but difficult but its easy once you get the hang of it.

    Read More...
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