Optoro Description

A complete returns solution for retailers and brands. Customers find it easy. Retailers can make more profit. Better for the environment. We offer powerful solutions for retailers and brands that want to improve returns outcomes at all stages of the process, from customer initiation through warehouse processing and resale. A fully-customizable online Returns Experience will increase customer loyalty and decrease churn. Data-driven Returns Management streamlines returns processing and routing to reduce costs. ReCommerce is the best way to maximize the value of returned items and minimize their environmental impact.

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Company Details

Company:
Optoro
Year Founded:
2004
Headquarters:
United States
Website:
www.optoro.com

Media

Optoro Screenshot 1
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Product Details

Platforms
SaaS
Type of Training
Documentation
Customer Support
Online

Optoro Features and Options

Returns Management Software

3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection

Customer Satisfaction Software

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

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