Best NGDATA Intelligent Engagement Platform Alternatives in 2024
Find the top alternatives to NGDATA Intelligent Engagement Platform currently available. Compare ratings, reviews, pricing, and features of NGDATA Intelligent Engagement Platform alternatives in 2024. Slashdot lists the best NGDATA Intelligent Engagement Platform alternatives on the market that offer competing products that are similar to NGDATA Intelligent Engagement Platform. Sort through NGDATA Intelligent Engagement Platform alternatives below to make the best choice for your needs
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Mapp Marketing Cloud
Mapp
$3050/month -
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Treasure Data
Treasure Data
To create exceptional customer experiences, unlock the full potential of customer information. Treasure Data's Enterprise Customer Data Platform combines all types of customer data from online, offline, and IoT devices to unlock the critical business insights required to drive business growth. Data points can be compared to musical notes. They are small but have a lot of potential. Simply put, we are an independent CDP that has proven experience solving complex data problems for enterprises. We have 170+ connectors that can be used with any technology stack. They are schema-flexible and can ingest any type of data. We provide enterprise-level security, scalability, and continuity to help you unlock the power of customer information to deliver exceptional brand experiences at scale. All your customer interactions online and offline are captured. All brand interactions can be analyzed in detail. -
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Feedbackly
Feedbackly
1 RatingFeedbackly is an all-in-one customer experience measurement and analytics platform. It allows you to automate the analysis and optimization of your entire Customer journey with behavioral targeting and intelligent automation. Feedbackly allows you to collect customer feedback from any channel, analyze it all, and then let smart integrations take care of your feedback. Feedbackly is the only CXM platform that allows you to measure Emotional Value Index (EVI®.) This gives insight into how customers' emotions affect revenue and churn throughout your customer journey. Our mission is to make companies happy. We ensure that our customers are happy. More than 95% of our customers remain with us. Feedbackly offers all the tools, methods and training necessary to attract and retain more customers with a better customer experience. -
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Our data management platform gives publishers the power to make precise first-party data-driven decisions for real-time, accurate audience targeting and reach. No gut feeling-based actions. We collate, enhance and optimize our customer's first-party data in a privacy-safe and secure way to unlock its full potential.
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Planhat
Planhat
Planhat is a Customer Success Platform that makes Customer Success easy. Planhat is beautiful and simple to use. It can help you reduce churn and upsell more, increase user engagement, and maximize the lifetime value your customers. Planhat is designed for everyone, from the CS rep to C-Suite. It offers all the functionality and features that you would expect from a modern Customer Success Platform. The difference is in how easy it is to use and how simple it is to implement. -
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CrossEngage
CrossEngage
CrossEngage helps companies build long-lasting, valuable customer relationships. With its unique Customer Data and Prediction Platform brands can easily identify, prioritize, and activate customer audiences. Leveraging AI and predictive CRM, the SaaS solution determines the monetary impact and urgency of reaching out to customers. This yields better and more relevant customer experiences and increases customer lifetime value and ROI. -
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Relativity6
Relativity6
Relativity6 can help you understand and predict customer behavior. Find and keep your best customers. Cross-sell and up-sell at the right moment. Reduce monthly churn by 0.5% - 1% Relativity6's Knowledge Graph, a massive data store that contextualizes customer behavior outside of your internal data, is available. The Knowledge Graph is built upon a graph database that contains over 1.5TB of contextual information points. This helps overcome data sparsity issues and uneven data sampling. Relativity6's flexible, high-performance infrastructure allows your team to run experiments quickly and learn quickly without requiring a large upfront investment. Our algorithms are fast and can identify trends and insights quickly. They also run on large datasets, which is why our algorithms are so efficient. Too many Machine Learning and AI companies try to hide all their secrets behind the term "proprietary". No one knows your business better than yourself. Marvin was created as an open platform that allows you to easily collaborate with your data scientists. -
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B2Metric
B2Metric
$99 per monthPlatform for customer intelligence data that helps brands analyze user behavior across multiple channels. Analyze data quickly and accurately. AI and ML solutions can help you identify customer behavior patterns to make informed decisions. B2Metric integrates with a wide range of sources, including databases that you use most often. Optimize your retention strategy by predicting churn in customers and taking preventive action accordingly. To enable targeted marketing, categorize customers based on their characteristics, behaviors, and preferences. Optimize marketing strategies by leveraging data-driven insights. This will improve performance, target, personalization and budget. Optimizing touchpoints and tailoring your marketing efforts will help you provide unique customer experiences. AI-based marketing analytics to reduce user churn and increase growth. Advanced ML algorithms can identify customers at risk of churning and develop proactive retention strategy. -
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Lexer
Lexer
Lexer is the Customer Data & Experience Platform helping brands like Quiksilver, Igloo, Nine West, Rip Curl, Supergoop!, and more drive incremental sales from improved customer engagement. As the only CDP built specifically for retail, Lexer combines your customer data from any system into a single view of the customer and enriches it with predictive analytics, third-party data, and custom surveys. As your all-in-one hub for marketing, ecommerce, retail, and service, Lexer enables every team to independently gain customer insights, segment audiences, orchestrate personalized campaigns, improve service, and measure performance against key metrics and business KPIs. With a level of care and commitment unique in the SaaS industry, our Success team helps customers develop the technical know-how, process efficiencies, and transformational mindset they need to maximize Lexer’s value. Lexer has: > Driven 15x higher campaign revenue than benchmarks [Rip Curl] > Delivered 600% ROI for total campaign performance [Wondercide] > Decreased acquisition costs by 50% [Black Diamond] > Increased revenue from paid channels by 5x [Brand Collective] > Improved email engagement up to 270% [Harris Scarfe] -
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devtodev
devtodev
Freedevtodev is a product analytics platform that allows data-driven teams to gain valuable insights and influence user decision making. You can convert users to paying users, improve app economics, predict revenue, customer lifetime value, and predict churn. You can also analyze and influence user behavior. -
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Qymatix Predictive Sales
Qymatix Solutions GmbH
Ask us.Qymatix, an AI startup, helps B2B companies turn sales data into insights that can support profitable growth. Qymatix Predictive Sales Software, which is powered by artificial intelligence, provides analytics for cross-selling and pricing in both traditional and digital channels. Qymatix Solutions GmbH has created a unique cloud technology that combines data models to enable machine learning, artificial Intelligence, and HTML5 data visualisations for ERP and CRM Systems. This advanced predictive sales software allows sales managers in business to business to perform cross-selling and churn prevention as well as pricing analytics in one click. -
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Churnfree
Churnfree
$49/month Churn is the number one enemy of any business. It's the silent killer that can erode your customer base and sap your profits. But there's a solution: ChurnFree. What is Churnfree? Churnfree is the solution for reducing churn and retaining customers. It helps you create customer retention flows and win back your customers. With Churnfree, you can create custom retention flows to keep your customers engaged and coming back for more. And if they do ever slip away, you can win them back with targeted flows designed to get them hooked again. Don't let churn destroy your business. Fight back with Churnfree amazing features today! 1. Create Retention Flow 2. Real-Time Analytics Dashboard 3. Personalized Your Offers 4. Beware of Client Feedback 5. Pause Instead of Cancelling 6. Add Multiple Products So what are you waiting for Start your Free-Trial Now! -
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ConvertML
ConvertML.ai
$150 per monthPredictive Customer Insights Platform seamlessly combines quantitative and qualitative data, offering Zero Party Data insights and code-free simplicity. Discover a better way to understand the behavior of your customers. Pre-built connectors, and 100+ integrations are available. ConvertML is available for free. -
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CustomerGauge
CustomerGauge
CustomerGauge helps B2B businesses leverage customer feedback and behaviors to align business initiatives and improve account retention. It also helps increase revenue growth through up-sells and cross-sells. CustomerGauge Account Experience™, a platform that allows B2B companies monitor account engagement and collect feedback from key stakeholders. It also allows them to segment real-time results into custom dashboards and map feedback to changes to NPS score and revenue. Users can track engagement through custom and native integrations. This includes how often key stakeholders answer customer survey questions, submit support tickets and open marketing emails. The CustomerGauge Account Expert™ platform also has the ability to set KPI targets to close the feedback loop, identify accounts at high risk of churning and forecast the revenue impact from changes in NPS score. Get a demo today. -
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Churn360
Churn360
$399Churn360, an AI-driven customer success platform, helps SaaS businesses reduce churn to increase customer lifetime value. Churn360 integrates customer data from multiple SaaS products such as CRM, Helpdesk and Billing software. All of these data are combined into one dashboard that is easy to use for customer success managers. This gives them a 360-degree view. Churn360 offers features such as playbook automation, customer mapping and tracking, surveys, and customer onboarding. This helps customers in different situations to increase customer retention and reduce customer churn. -
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Retina
Retina
From day one, predict future value. Retina provides customer intelligence solutions that provide accurate metrics on customer lifetime value early in the customer journey. With the most accurate CLV metrics, optimize marketing budgets, increase brand equity, and drive predictable repeat revenue. Improved targeting, ad relevance and conversion rates will help you align customer acquisition around CLV. Based on your best customers, you can create lookalike audiences. Instead of focusing on demographics, focus on customer behavior. Find the attributes that make leads more likely convert. Discover the features that drive customer behavior. Design customer journeys that positively impact the lifetime value of your customers. Make changes to increase the value of your customers. Retina calculates individual customer lifetime value using a sample of customer data. This is done before you buy. -
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zenloop
zenloop
Companies from many industries can use zenloop to collect, group, and analyze customer feedback received through different channels. The experience management platform automatically generates tailored and individual strategies to retain customers who are satisfied and to win back churning ones after analysing the feedback. zenloop helps companies identify growth drivers and pitfalls in their customer journey and turn satisfied customers into brand advocates and minimize revenue loss from churning clients. -
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InsightSUITE
First Insight
First Insight is a next-generation decision platform that allows designers, merchants and brand managers, buyers and marketing teams to answer key questions every day. First Insight engages consumers with digital surveys designed for the retail sector. First Insight's digital platform (InsightSUITE), is used by retail leaders to drive growth and unlock value from their customers. Our solution collects no-party voice data from customers and combines it to create financial goals. Why First Insight? First Insight's digital engagement module allows you to engage prospects, customers, consumers, and employees through a simple, immersive, browser-based user interface. Voice of the Customer software collects feedback via surveys, sentiment ratings, valuations and open comments. Enterprises can personalize the engagement by using their branding, incentives, and links from one platform. -
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Chargebee Retention
Chargebee
$250 per monthIncrease customer lifetime value by gaining a deeper understanding of why customers cancel and a clear plan on how to improve. Retain your customers by providing a high-performing cancel experience. The cancel button redirects the customer to a cancel experience powered Chargebee Retention with personalized details to win them back. Customers are presented with dynamic offers based on their targeting parameters. Automated workflows engage and track customer activity across tools and channels. Simple dashboards help you collect insights and take action to retain more customers. Chargebee Retention allows you to address customer concerns with an automated, scalable and personalized experience. -
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Freshsuccess
Freshworks
$79 per user per monthSoftware that helps you achieve customer success. Freshsuccess is a software and subscription company that helps prevent churn and increases expansion. It also strengthens customer relationships. Gain greater visibility into your customer base. View account health, support tickets and billing history in real-time. Identify risks and potential opportunities. Address customer churn and identify new advocates or growth opportunities. Standardize workflows, automate processes, and create best practices for your Customer Success Team. View key metrics such as churn and expansion, product adoption and customer health. Freshsuccess is trusted by leading B2B subscription and software companies. A customer health score captures attributes and behaviors of successful clients. Customer Success professionals use health score to identify customer risks and opportunities before they happen. -
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Capillary Loyalty+
Capillary Technologies
$25,000 per yearCapillary Loyalty+ helps brands retain their best customers through highly contextualized, personalized rewards. The omnichannel platform supports both behavioral and transactional activities across multiple channels. A personalized loyalty program software can increase repeat sales. Your brand's following will grow. With an omnichannel loyalty program, you can reward your customers for their behavior. Capillary Loyalty Software allows brands to retain their top customers by rewarding them with highly contextualized, personalized rewards. The omnichannel platform supports transactional and behavioral activities across multiple channels, including mobile sites, eCommerce, and apps. Loyalty+ offers customized reporting and visual dashboards that allow you to analyze your customer base's health, identify customers at risk of churn, as well as a single view of customer purchase patterns. -
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Custify
Custify
899$/mo Custify is a customer success platform for B2B SaaS companies. Users can better meet customers' needs, reduce churn, and increase lifetime value. In addition to in-product usage insights, users can view data from CRM, support, billing, and other systems. Its dashboard displays relevant KPIs and client interactions. Additionally, Custify detects clients who get stuck during onboarding, whose trials are expiring, and whose usage is decreasing. It allows customer success managers to reach out proactively. A sophisticated automation engine is built for low-touch workflows. -
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UserIQ
UserIQ
UserIQ was founded in 2014 to help businesses realize the full benefits of customer success. It provides teams with the product intelligence and customer insights needed to fight churn and grow their account. It also aligns the business around the users' needs. UserIQ empowers CS departments to focus on users' goals and allows them to be a part of all departments. Our platform makes customer success a business mindset and not a function. -
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Qualtrics XM for Customer Experience
Qualtrics
Qualtrics' XM for Customer experience is the world's most flexible marketing platform to improve customer experience strategies. Qualtrics XM Customer Experience focuses on helping businesses increase customer loyalty and reduce customer churn. The platform provides tools to measure customer experience, establish baselines, predict customer trends and track progress in relation to baselines. Qualtrics XM Customer Experience is the most agile platform in the world for improving customer experience. It makes it easy for companies monitor, respond and improve each touchpoint along the journey of the customer. Qualtrics for Customer Experience helps companies create conversations with their customers, measure their experiences across touch-points and predict key experience factors. It also drives action throughout the organization. -
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Topbox
Topbox, Inc.
Customer experience insights can be found in every interaction with your company. Unstructured feedback is received in all communication channels, including phone calls, chat sessions and emails. Topbox's omnichannel analysis platform allows companies to quickly identify issues that can impact sales, customer satisfaction, product costs, and customer churn. Topbox's powerful aggregation and normalization, redactions, sentiment analysis, rule based and AI-driven class models provide actionable insights for clients without the need for expensive professional services. Topbox will help you unlock the insights in your customer interactions with Topbox. -
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We ensure that your online business runs smoothly, beyond the click of a button. This allows you to create memorable experiences for customers. With infinite checkout flexibility and self-service capabilities, you can sell what your customers want. Integrate disparate systems to create seamless customer experiences. Manage your business at any volume by integrating them all. Use consumer insights to make real-time decisions and turn customers into loyal fans. You can launch new landing pages, sales funnels and products in lightning fast time and combat fraud to increase your bottom line.
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Bloomberg Second Measure
Bloomberg Second Measure
This tool was created to provide investors and corporate decision-makers with a daily view of how consumers behave. We analyze millions of anonymous U.S. shoppers' purchases every day to give investors and corporate decision makers a clear and accurate picture of any consumer company. We have created a self-service platform that allows for real-time exploration and daily tracking. You are the expert in your field. Our dashboard supports both your current analyses and your unanticipated queries. Compare your competitors by breaking down performance by channel or location. The daily metrics can be used to make quarterly predictions. Track the lifetime value and explore where customers shop to find out where they go when they churn. -
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Staircase AI
Staircase AI
Staircase AI is a pioneer in Customer Relationship Intelligence. Our platform uses AI to analyze millions upon millions of customer interactions, and turn them into actionable human insight that is impossible to spot with the naked eyes. Staircase AI is used by companies to cut through the noise, improve their NRR and increase their profitability. Staircase AI uncovers deep human signals and uncovers customers’ health, sentiment, journey events and risks. Our cutting-edge technology analyzes all customer interactions, including emails and chats, Slack activity and video calls. It then connects the human signals to produce relationship-based insights like stakeholder changes, positive and negative sentiment trends, problematic subjects, and more. Our human analytics, when combined with existing product analytics provide the missing element to fully understand your customer to grow at scale. -
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StriveCloud
StriveCloud
$499 per monthOur product helps companies increase engagement and retention by integrating gamification mechanisms into online experiences. This motivates target audience to take actions that are in line with business goals. We offer a fully customizable, scalable gamification solution. Or we can take an existing customer or fan engagement platform, loyalty program, enterprise software, or other software and make it fun and rewarding by gamifying it. Gamification is used today to reduce churn, motivate engagement, and loyalty. Activate the global fan network. Listen to the voice of millennials, and the younger generation. Establish meaningful relationships. Show sponsors ROI. All in one platform Understand your audience. Use static data to trigger desired actions. Create genuine conversations about your brand. Make purchases exciting and urgent. Increase loyalty -
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RetentionEngine
RetentionEngine
$59 per monthRetentionEngine allows you to create a cancel flow that captures insights into why customers cancel, works with them to retain them, as well as identifies trends throughout the lifecycle of your customers. Your greatest source of learning is your unhappy customers! What worked and for whom? What could they do to change their minds? Can you fix it? RetentionEngine can help you answer all your questions and optimize. 80% of customers believe that a business could have done more to retain them before they left. Your best source of marketing is your customers. Potential customers will be able to tell you about bad cancelling experiences. Churn is on a rise. RetentionEngine saves time and increases your revenue. We've done all the hard work so that you don't have! You can get started by integrating with your subscription platform. RetentionEngine is an AI-powered, no-code offboarding solution that will save your customers time, money, and increase revenue. -
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Upollo
Upollo
$799 per monthUse product, customer behavior, CRM signals and more to grow pipelines and accelerate NDR growth. Our users are able to generate massive revenue increases. We analyze and learn from billions of data points collected from businesses and users from nearly every country. Our platform is designed to empower your team to expand your user base, retain customers, and convert signups. Be alerted if there is an intention to expand. Know where opportunities are by department, job title or engagement level. Convert high-propensity clients early and help struggling customers succeed. Understanding why people convert and what factors make them less likely. Upollo analyzes data in real-time, providing actionable insights in minutes. Use our insights to empower and grow your NDR (Net Dominance Rate), ARR (Annual Recurring Revenue), LTV, etc. -
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Skalin
Skalin
Skalin's AI-powered Health Scores and powerful automation features help B2B SaaS better engage and grow their customer base with its 360deg views, AI-powered Health Scores and powerful automation capabilities. Skalin automatically pulls data about your customers from the tools that you already use, such as your SaaS, CRM, or workspace. View customer health data, product usage, emails and support requests at a glance. Our self-learning algorithms silently mine customer data to detect risky behaviors. Bye-bye to the cumbersome "if-then" rules. Our AI is ready to use from the first day without any setup. Identify customers that need your attention. Spend less time guessing, and more time helping customers. Use templates that are already built and tweak them to suit your needs. Stop team members from reinventing themselves and automate what needs to be done and when. -
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BuyerGenomics
BuyerGenomics
Software that acquires, learns, and grows customers to maximize growth with mathematical certainty. Machine learning and marketing automation make predictive marketing easier, more efficient, and more enjoyable for customers both online and offline. BuyerGenomics is more than a legacy ESP, CDP or CRM. It has become the Predictive Marketing Automation tool of choice for modern retail marketing professionals. It is crucial to organize and capture customer data. BuyerGenomics constantly updates its 360-degree, multichannel customer profile. BG adapts the content and timing of marketing to provide the best experience for customers. BuyerGenomics converts the insights it has on customers into action and revenue, but it also produces meaningful analytics that will inform your marketing strategy. -
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Gainsight
Gainsight
Everything you need to make your customers your greatest growth engine. Gainsight Customer Cloud combines all the technology necessary to make sure your customers adopt your products and reach their goals with your company. You can orchestrate every aspect of the customer journey and deliver great results at scale. To deliver exceptional user experiences, combine deep SaaS product analytics and personalized in-app interactions. To ensure a great customer experience, capture feedback, close the loop with respondents, discover insights, and make it happen. Open platform that acts as a central hub to customer data systems and provides actionable insight to all employees to make better decisions for the customer. Whitespace analysis, cross-sell playbooks and simplified renewals can all help to increase revenue. -
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ReSci
Retention Science
We empower marketers to use artificial intelligence to provide relevant experiences to customers. We are moving beyond the old ways and into the future. No more series or drips, just intelligent marketing automation that can help you achieve more in a shorter time. Our platform uses artificial intelligence to automate emails. It outperforms rules-driven campaigns and saves you time and headaches. ReSci is trusted by some of the most well-known brands in the world for its performance and deliverability. Each day, our AI makes 7 billion predictions. Our award-winning platform detects hidden patterns in customer data to help you make data-driven decisions. We can predict the buying intent and affinity of each customer towards a particular product, their current stage in the purchasing cycle, as well as where they will be purchasing it. The first Customer Data Platform to incorporate AI predictions. Manage customer relationships, gain insight into their patterns and behaviors, and see predictions for all users. -
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Churn Buster
Churn Buster
Companies that care about customer experience will not accept failed payment recovery. Churn Buster is the most efficient, effective, and secure way to end passive customer churn. It also treats customers with the respect that they deserve. Churn Buster is able to take the right actions at the right time to maintain customer relationships, enhance your brand, and retain more long-term customers. Churn Buster is the quickest, easiest, and most secure way to end passive-churn and treat customers with the respect that they deserve. Churn Buster maintains customer relationships, elevates brand value, and retains more customers. With years of optimization, Churn Buster campaigns are activated in just 5 minutes. Everything works out of the box and can be customized to fit your business model. Emails to customers can be customized to match your brand using HTML, text-based or both! For the best SaaS companies, turn on the templates and send schedules. -
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EPICA
EPICA
EPICA and Microsoft have partnered to move their prediction platform to Azure, Microsoft’s cloud platform. This gives our clients and suppliers secure and instant access to EPICA's data-science tools. Companies use Sophia® AI and the EPICA Platform to predict and outperform their competition. Our easy implementation process makes it easy to integrate your existing technology stack. You can detect patterns and predict your customer's next move by making highly accurate predictions about their purchase intentions. Find out the likelihood of each shopper purchasing a product or action. In return for their data, create the personalized experience they expect. Your store and/or your ads campaigns should offer a cohesive and immersive experience. The quality and quantity of data that the AI engine can learn from is key to accurate predictions. -
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Voyado
Voyado
You must get to know your customers in order to provide the best and most relevant experience for them. There is only one way to do this: through customer data. Voyado provides the data, insights, and tools that you need to communicate with precision. Voyado is the best platform to help retailers grow their business. There is no better platform to increase customer loyalty in retail. We can confidently say that because we have been solely focused on Voyado's development for the retailer. Energy flows where attention is paid - so to say. Voyado should be used by customers without the need for consultants. This powerful platform is easy to use and implement. It's also really fun to use, according to our customers. We are referring to the care and support that we will provide you as a customer because it is 100 % true. -
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Bikky
Bikky
$200 per location per monthTo understand your guests, your restaurant's behavior, and how it affects your restaurant, you can create a single source for truth. You can see 360 guest profiles across your POS and online ordering, reservations, loyalty platforms, and online ordering. To see customer history and marketing engagement, segment your customers. View revenue analytics over time and map retention, frequency, lifetime value, and location. Instant insights provide answers to your burning questions and help you understand the audience size over time. To find out what is working and what isn't, you can see exactly how each location performs. You can see both the holistic and location-specific insights such as new guest acquisition, retention, lifetime value, and so on. Identify revenue drivers and detractors. For example, which menu items drive retention, trial, and churn. Your GMs should be empowered with the KPIs that are most important to your brand. -
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ChurnZero
ChurnZero
ChurnZero, a real-time Customer Success Platform, helps subscription businesses combat customer churn. Its software solutions enable businesses to understand how customers use their product and assess their health. This allows them to improve product adoption and increase renewal rates. Businesses can also personalize their customer experience by providing timely and relevant touchpoints. -
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FlyCode
FlyCode
Manage payment failures intelligently in order to increase revenue confidence. Stop losing revenue because of failed payments. FlyCode's AI-powered dunning and payment management will automatically recover & reduce churn. Intelligent payment optimization can increase subscription revenue. Smart dunning platforms that are tailored to your business can boost your ARR from 3%-7%. Combine powerful AI models, payment logic, authorization information, and payment retries. Intelligent payment retries can reduce churn while increasing your ARR. Payment optimizations and enterprise-level models are available. FlyCode's AI-powered payment engine helps you recover and reduce churn. Data models and tools for dynamic payment optimization. Intelligent segmentation, statuses and tailored dunning for each customer. FlyCode's powerful engine can help you recover more revenue using the first AI-powered dunning and payment management layer. - 42
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ProfitWell
Paddle
$0/month ProfitWell solves the most difficult parts of SaaS and subscription growth. ProfitWell offers accurate subscription analytics (100% for free), reduces customer churn, automates revenue recognition, optimizes pricing strategies, and provides data-driven products that help you optimize your pricing strategy. ProfitWell powers over 14,000 companies in more than 100 countries. This allows them to focus on their customers and product, rather than their growth. -
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ProfitWell Retain
Paddle
Stop loosing money due to credit card problems. Retain®, combines world-class subscription expertise and algorithms that leverage millions to win-back customers. This churn problem is probably something you didn't know. Credit card failures are your biggest single bucket of churn. However, you're not recovering any of these customers because you don't recognize the magnitude of the payment failure problem. ProfitWell Retain®, which combines the best of both subscription expertise and algorithms that leverage millions to win-back customers using the industry's highest rate of recovery, combines world-class customer service with world-class data analytics. ProfitWell Retain is the only product that manages for you. We can leverage data and expertise to continually improve recovery rates. ProfitWell is a subscription company that charges only for performance. ProfitWell has analyzed billions of data points to determine why and how to recover them. -
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ZapScale
ZapScale
ZapScale Customer Success Platform is the easiest platform to use. ZapScale empowers Customer success teams to monitor and manage customers effectively. ZapScale uses 150 data points from six data sources to give you a customer score that is accurate, evidence-based and conjecture-free. Automatic alerts and predictive analysis of churn allow you to identify customer pain points and solve them proactively. We can help you to ensure that your customers continue to benefit from your solution. -
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NEXUS CDP
APEX Technologies
The NEXUS platform combines data collection, processing, governance and powerful custom analytics with BI and AI-driven insight to create a truly intelligent global marketing closed circle. 360-degree customer insights, smart marketing, and personalization allow for data-driven marketing freedom. Realized personalized real-time data-driven intelligent marketing. Multi-dimensional analysis of customer data, custom insights, and BI. Optimize customer experience and manage the customer's lifecycle. Customer loyalty, repurchase rates, LTV, as well as churn rates can be improved. Improve customer service by using real-time insights. -
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Ackee
Ackee Digital Enterprises
Ackee streamlines customer success workflows and helps you beat customer churn. Ackee provides valuable insights for your team to ensure success throughout the customer journey. Ackee's powerful data science platform provides the tools you need to provide outstanding customer value. Ackee integrations allow you to connect your data and access detailed account information, customer churn prediction, and health metrics. You can ditch Excel and no longer have to search for customer information. You will get key metrics and real-time notifications to keep your team up to date on major changes in customer activity. This will allow you to take steps to increase retention and improve adoption. Ackee automatically segments high-risk and active accounts based upon real customer activity. This allows you to create scalable workflows that focus on clients who need your attention most. -
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Entytle Insyghts
Entytle
Your installed base will increase visibility, connectivity, and revenue. EntytleInsyghts is the first AI-powered Customer Installation Base Recurring Revenue Platform for B2B Manufacturers. Entytle Insyghts was specifically designed to help you manage your installed base, recover wallet-share, reduce the churn, and drive upsell. -
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SatisMeter
SatisMeter
$49.00/month SatisMeter can identify unhappy customers via email, mobile apps, and web. SatisMeter, a revolutionary multi-channel platform, improves customer retention through in-app feedback. It uses the Net Promoter System (NPS), Customer Effort Scores (CES), and CSAT. It is a must have tool for web and mobile app developers, growth hackers, marketers, and mobile app owners. The average response rate is up to 35% thanks to the unobtrusive, lightweight survey pop-up. It is used primarily to reach unhappy customers, prevent churn, leverage the power of customer advocates, and validate product priorities. Segment.com makes it easy to add the survey to your existing application. We handle all the targeting. -
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involve.ai
involve.ai
involve.ai is a platform that uses no code to unify all fragmented customer data into an early warning dashboard. Scale quickly without the need for dozens of data analysts or CSMs. Unify all fragmented data to gain complete visibility of customers and scale your customer experience. You can get personalized recommendations for actions across the entire customer journey so you know which customers to prioritize each day and how to be proactive. Sentiment analysis provides accurate customer health information that can help you identify churn risks and upsell/cross-sell opportunities before they occur. Historical data analysis can be used to recommend Segmentation or Benchmarking in order to identify the leading indicators.