Planhat Description
Planhat is a Customer Success Platform that makes Customer Success easy.
Planhat is beautiful and simple to use. It can help you reduce churn and upsell more, increase user engagement, and maximize the lifetime value your customers.
Planhat is designed for everyone, from the CS rep to C-Suite. It offers all the functionality and features that you would expect from a modern Customer Success Platform. The difference is in how easy it is to use and how simple it is to implement.
Planhat Alternatives
SuccessGuardian
SuccessGuardian, a customer success platform powered by AI, is designed to help businesses improve customer relationships and drive business growth. It helps customer success team to streamline workflows and track customer journeys. It also automates engagement to increase customer satisfaction and reduce churn. SuccessGuardian is a proactive customer outreach tool that helps companies save time and improve retention.
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SmartKarrot
SmartKarrot, a cloud-based solution for Customer Success & Account Management allows teams to manage Customer Growth (Expansion/Retention & Renewal), with a platform focussed on Intelligence & Automation.
1. SmartKarrot is built on Augmented Intelligence and proactive handles complex use cases related to Expansion & Retention. Multiple products, service lines, and geographies.
2. Our customers can scale efficiently with our intense focus on Automation & Playbooks.
3. Our New Age Design with a PLG mindset makes for a great user experience.
4. Our unlimited user packages allow our clients to be truly Customer Centric and enable great alignment within their teams.
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Saasable
Automate, customize and share your recurring revenues in one click. Reduce the time spent managing, emailing, and versioning clients' recurring revenue metrics. You can spend more time offering advisory services to help your clients understand and grow their businesses. Connect your account via secure SSO integrations, or upload CSV files. Our proprietary engine allows you to customize the MRR, customer list and CAC expenses of your clients to reflect their real business. Your Saasable dashboard is available in real time and can be shared with your valued stakeholders in a single click. We only focus on the metrics you use daily, updating as your revenue or expenses change. You can view real-time data and customize your metrics. We also allow you to share those metrics with other users. You don't need to change billing, invoicing or any other service to obtain the desired metrics.
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Smaply
Smaply – the cutting-edge software for journey mapping with increased flexibility, customizability, and Journey Management functionalities. Smaply is a tool to create customer journey maps and analyze the customer experience, step by step. You can add various important details of each touchpoint and visualize your customer's journey using images, texts, emotions, KPIs and metrics. Go into more detail by adding pain points, solutions and opportunities, so gaining insights is even faster. Keep track of those in the portfolio graph of your workspace, which helps you to keep an overview and prioritize.
Users are not only using journey maps as deliverables; they rather make them the core of their service development, thus journey maps move to the core of organizations.
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Integrations
Company Details
Company:
Planhat
Year Founded:
2014
Headquarters:
Sweden
Website:
www.planhat.com
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Product Details
Platforms
SaaS
Type of Training
Documentation
Live Online
Webinars
In Person
Customer Support
Phone Support
24/7 Live Support
Online
Planhat Features and Options
Customer Success Software
Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis
Planhat Lists
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