Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
NGDATA allows you to better engage customers. Our Intelligent Engagement Platform (IEP), which creates sophisticated multi-attribute customer profiles (Customer DNATM), and drives truly personalized customer experiences via real-time interaction management.
NGDATA offers capabilities beyond a standard Customer Data Platform, such as in-built analytics and AI-powered capabilities and decision-making formulas. This helps clients increase their commercial success by developing a deeper understanding and increasing customer lifetime value, reducing churn and lowering the cost per conversion.
The platform's intuitive interface makes it easy to use by business users, while IT and analytics maintain oversight and control.
Founded in 2012 by NGDATA, NGDATA now has offices in the USA and UK, Europe, Asia-Pacific and its headquarters in Ghent in Belgium.
Description
Leverage Relativity6 to gain insights into customer behavior and make informed predictions. It's essential to identify and retain your most valuable customers, while also strategically implementing cross-selling and upselling tactics at opportune moments. By employing these strategies, you can effectively decrease monthly churn rates by 0.5 to 1%. At the heart of Relativity6 is its Knowledge Graph, an extensive database that contextualizes customer behavior beyond your internal metrics. This Knowledge Graph is constructed on a graph database containing over 1.5TB of contextual data points, which address issues such as data sparsity and inconsistent sampling. With Relativity6’s robust and adaptable infrastructure, your team can conduct experiments and gain insights rapidly without incurring substantial initial costs. Patterns and insights emerge promptly as our algorithms utilize GPUs to process vast datasets efficiently. Unlike many companies in the AI and Machine Learning space that obscure their methods behind a "proprietary" label, we understand that you know your business best. Therefore, we developed Marvin as an open platform, fostering seamless collaboration between your team and your data science professionals. This approach empowers you to make data-driven decisions with confidence and precision.
API Access
Has API
No
API Access
Has API
No
Integrations
SBS Banking Platform
No
Pricing Details
$0.01/year
Our pricing is subscription-based and usage-based. The total fees are a combination of the number of customer profiles and the engagements those profiles are showing to the presented experiences. That way, our pricing is linked to the usage and the success of our product.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
NGDATA
Founded
2012
Country
Belgium
Website
www.ngdata.com
Vendor Details
Company Name
Relativity6
Founded
2016
Country
United States
Website
www.relativity6.com
Product Features
Customer Data Platforms (CDP)
Behavioral Analytics
Yes
Campaign Management
Yes
Customer Profiles
Yes
Customer Segmentation
Yes
Data Integration
Yes
Data Matching
Yes
GDPR Compliance
Yes
Personalization
Yes
Predictive Modeling
Yes
Data Management
Customer Data
Yes
Data Analysis
Yes
Data Capture
Yes
Data Integration
Yes
Data Migration
Yes
Data Quality Control
Yes
Data Security
Yes
Information Governance
Yes
Master Data Management
Yes
Match & Merge
Yes
Predictive Analytics
AI / Machine Learning
Yes
Benchmarking
No
Data Blending
Yes
Data Mining
Yes
Demand Forecasting
No
For Education
No
For Healthcare
No
Modeling & Simulation
Yes
Sentiment Analysis
No
Product Features
Customer Loyalty
CRM
No
Corporate Memberships
No
Customer Activity Tracking
No
Discount Management
No
Gift Card System
No
Loyalty Card System
No
Member Portal
No
Membership Management
No
No-Card Loyalty System
No
Referral Tracking
No
Rewards Management
No
Customer Success
Account Alerts
No
Account Management
No
Communication Management
No
Customer Engagement
No
Customer Lifecycle Management
No
Health Score
No
Onboarding
No
Revenue Management
No
Usage Tracking / Analytics
No
Win / Loss Analysis
No
Predictive Analytics
AI / Machine Learning
No
Benchmarking
No
Data Blending
No
Data Mining
No
Demand Forecasting
No
For Education
No
For Healthcare
No
Modeling & Simulation
No
Sentiment Analysis
No