Alternatives to InfiniteKM

Interfacing's Digital Twin Organization software offers transparency and governance to improve quality, efficiency, and ensure regulatory compliance. A single platform allows you to map, analyze, and automate your processes, manage regulatory compliance, and assess risks. Interfacing's digital twin solution (Enterprise Process Center-EPC) is an enterprise management platform that allows companies to digitally transform their processes. It helps them streamline operations, improve productivity, and make things more efficient. Interfacing's digital platform - Rapid Application Development Tools (RAD) Tools, with its Low Code Development methodology, will optimize your technical resources and maximize transparency to allow for continuous improvement. Discover how our Low-Code Rapid Application Development module gives you all the tools needed to create and deploy custom, scalable, secure, mobile-ready applications in days vs. months!

Guru is an AI search and knowledge platform that delivers trusted information from your company's scattered docs, apps, and chats the moment you need it without leaving the apps you’re already in. No need to dig for information, Guru’s personalized AI assistant gets you verified/trusted, relevant answers. Guru's AI can turn those answers into an AI-powered knowledge platform to replace your legacy wiki and intranet too. Guru natively integrates with Slack, Google, Microsoft Sharepoint, OneDrive, and Teams, Salesforce, Zendesk, Atlassian Confluence, Atlassian Jira, Dropbox, Box, Google Drive, Asana, HubSpot, ClickUp, GitHub, GitLab, Intercom, ServiceNow, Linear, Front, and more

Learn Amp is the complete People Development Hub. Weaving together learning, community, and talent development to power performance. Enabling modern companies to balance people-led and company-led learning, and align individual progression with collective goals. Technology on its own is not a silver bullet. Get software with a service (SwaS) through our expert coaching and advisory services. Our consultative approach has led to a 96% retention rate of happy customers. Speak to us to find out more and join future-thinking organizations like Metro Bank, GAIL's Bakery and Specsavers in consolidating and replacing their tech stack with Learn Amp.

Pylon is an All-in-one B2B Support Platform for modern B2B businesses. We provide everything a post-sales team needs, including a ticketing software, B2B omnichannel (Slack Connect and Microsoft Teams), a modern chat widget, a knowledge base, an AI support bot, customer marketing and account management. Support system for B2B businesses. Support your customers wherever they want and allow multiple support levels. Let AI create support articles based on the resolutions of your issues. Use Triggers to codify workflows and business processes, and create Macros for common responses. Track engagement and broadcast new features, newsletters and more to customers. All customer data can be stored, tracked and organized in a dedicated location. Shared view that gives your stakeholders visibility on their team's current issues. If you use or want Slack for customer support, we should talk. Our Slack power users average 180+ customer channels

Document360 is a smart Knowledge base platform. With powerful AI features and advanced tools, it helps businesses create, manage, and share high-quality documentation for diverse use cases. Use Cases Knowledge Base for Customers and Teams Create a centralized knowledge hub with AI-powered search and auto-tagging to ensure quick answers and improved team productivity. Analytics help identify gaps and optimize content. IT Documentation (Including API Docs) Streamline technical documentation with markdown support, version control, and features for developers like code snippet embedding. AI ensures content is always accurate and relevant. Standard Operating Procedures (SOPs) Maintain consistent processes across teams with a central repository for SOPs. AI-driven categorization and content suggestions make creation and updates simple. User Manuals Design professional manuals with customization options, AI summarization, and localization tools to cater to diverse user needs.

Klyck helps you close more deals and build stronger relationships. Klyck makes sure that sales teams have the right sales content and marketing content at the right times, which allows for better customer conversations. Klyck's data insights allow sales and marketing leaders understand customer engagement and create superior sales strategies. We combine content intelligence, training integration and customer segmentation to make any sales rep, whether seasoned or new, a qualified sales professional. Learn how Klyck's sales automation software helps B2B clients to improve their sales process, close more sales deals, and maximize sales content utilization. It is difficult to lead a customer through a complex B2B sale cycle. Our platform improves customer conversations by improving sales alignment, significantly reducing time required to find sales content, and providing powerful data analytics on customer interactions.

Spekit is the only enablement platform that centralizes and automatically surfaces the answers, content, and training sales reps need to thrive - right when and where they need it. Unite your playbooks, resources, training, and sales content within Spekit, and it becomes instantly accessible, shareable, and trackable from any tool or workflow. If your sales reps are there, now your enablement is, too. Meet the enablement experience that sales reps adopt instantly, use constantly, and love deeply. Key use cases: - Sales content management: Centralize, share, track, and analyze sales content. - Knowledge and enablement: Surface playbooks, onboarding, and coaching where reps are selling. - Tool and process adoption: Guide, support, and align reps through tool & process changes. The Spekit difference Infinitely easier creation. Infinitely versatile access. Spekit is a new enablement experience unlocking sales rep potential by eliminating the distance between questions and answers. - 10x faster content creation with AI - Contextual: Works where your team works - automatically. - Easy, no-code setup: Lightweight and agile.

The LessonBridge lessons learned system from Secutor Solutions provides a database for companies looking to capture and manage lessons learned from projects, events, or operations for future use. A cloud-based solution, LessonBridge enables businesses to discover, capture, manage and reuse these valuable lessons learned. Discover - LessonBridge lets you easily find and upload relevant lessons already existing in your organization. Capture - Document your lessons learned in a standard form you can customize. Add images, videos, attachments and links if needed. Categorize your lessons learned for ease of searching. Manage - Ensure knowledge quality using an automated review process. Reuse - Search and locate for relevant lessons learned to resolve issues, reduce your project risks, and improve processes. Share lessons learned with others or disseminate lessons learned from earlier projects to the teams that need to know. Use your lessons learned to improve your processes, manage your risks and resolve issues. For more information or to schedule a live demonstration please contact us today!

PatentCAM is a secure, central repository for R&D and legal stakeholders to manage, annotation and monitor patents and scientific literature relevant to your organization's patent landscapes. It is designed for patent and technical information professionals and replaces less-friendly Excel or SharePoint products that are used by many organizations to manage and distribute patent-related data. PatentCAM can be implemented in your organization to increase informed decision making and limit legal risks. Particular benefits -Enhances competitor intelligence: Reduce redundant research -Speeds up the time it takes to commercialize -Reduce litigation costs and discovery costs -Increase IP monetization possibilities, licensing, sales, etc... PatentCAM expands institutional knowledge by aligning R&D and legal teams, resulting in better strategic decisions.

Universal Knowledge from KPS offers comprehensive content capture, search and collaboration capabilities. This allows internal employees and customers to significantly increase their productivity. Powerful search, advanced content creation, and moderation processes are combined with high levels of insight to ensure that your knowledge can be centrally managed with minimal administrative overhead. KPS Universal Knowledge can be used standalone as a Knowledge Management platform by creating and managing all content within the KM platform or alternatively Universal Knowledge can be integrated with existing applications and also leverage existing content managed outside of the knowledge base. KPS Universal Knowledge is linked to your existing systems via a comprehensive set of APIs. This makes it possible to have information at your fingertips, without opening a separate application. You can save time and ensure adoption by embedding our knowledge management product in your third-party applications. Customers also benefit because they get the right answers quicker. You both improve customer experience and reduce operational expenses. Available in both SaaS hosted and On Premise deployment models.

Knowledge automation for customer-facing departments. Teams spend too much time searching for the information they need in order to do their jobs. Seva provides customer-facing teams with frictionless access and the ability to gain the knowledge they need to make better business decisions faster than ever before. Our AI puts your entire team's collective knowledge behind every sales, marketing, or customer support member in real-time. Spending time searching for and recreating information can be time that could have been spent engaging prospects. Seva helps sales teams improve the quality and value of their customer journeys by increasing responsiveness. This allows them to concentrate on building relationships, not mindless search. Marketers are frustrated that 70% of a company's marketing material is lost because no one can find the information. Seva allows marketers to guide sales teams to the right information while gaining data-driven insights.

Easy self-service and agent efficiency can be increased by sharing current and relevant knowledge. The SAP Knowledge Central solution from NICE by NICE can streamline support activities and increase customer loyalty by consistently delivering the most current product and service information across multiple channels. You can access your self-service portals, search engines and communities from anywhere. Contextual knowledge support for customer services agents. Reporting built-in to identify key customer behavior and search trends. Integration with SAP Service Cloud allows for fast resolutions. Customer satisfaction can be improved by providing the right information, when and where they are needed. To provide the fastest access possible to the right information, create search-engine optimized content. Reduce contact volume to improve customer service efficiency. Intelligent, contextual knowledge management can help customers resolve their problems faster.

Userpilot is a comprehensive platform designed for Product, UX, Marketing, and Customer Success teams. It seamlessly integrates Product Analytics, In-app Engagement, and In-app Surveys to boost product adoption by delivering impactful in-app experiences, actionable insights, and valuable user feedback. Userpilot empowers these teams to create user onboarding flows, launch product announcements, enhance UX and product adoption, offer self-service support, and gather in-app feedback—all without the need for coding. The platform also features advanced Product Analytics tools such as funnels, trends, paths, and cohort analysis, enabling you to make informed, data-driven decisions. With its Custom Dashboards, you can effortlessly create personalized analytics dashboards by dragging and dropping your preferred reports or choosing from pre-built templates. Additionally, Userpilot offers event autocapture and session replay features for deeper insights into user behavior. Userpilot integrates with various third-party tools, including Mixpanel, Amplitude, Heap, Intercom, Segment, Webhooks, HubSpot, and Salesforce, allowing you to connect seamlessly with your existing tech stack.

Enterprise knowledge management software for better service. AI-powered knowledge management software improves agent-based and self service support. A knowledge-sharing culture will improve customer service. Spread the power and knowledge within your organization. Every member of your company should have access to a central repository that allows them to share and retrieve support information. A multi-channel user experience that is meaningful and engaging. Combining AI-enabled searches, user-friendly interfaces and gamification to deliver the best customer experience. Engage customers by keeping your knowledge bases current and complete. Interactive dashboards provide insight into the health of your knowledge and provide information about knowledge base effectiveness, adoption, and usage.

harmon.ie allows knowledge workers to easily capture and classify email and documents to SharePoint and Teams from Outlook, where they spend most of their work time. It is easy to find and share important content right from your email client. harmon.ie makes it easy to do the right things, increasing SharePoint adoption and workplace productivity as well as information governance compliance. Thousands of enterprise customers rely on harmon.ie's SharePoint- and Office 365-based user experiences products for email, records management, collaboration, knowledge preservation, and SharePoint adoption. harmon.ie is a Microsoft Partner since 2003 and has won many Microsoft Best App Awards. Our flagship solution eliminates data silos in Office 365 apps by grouping information with Descriptive Labels. harmon.ie SmartAssistant allows organizations to bring together all their information so that employees can concentrate on work.

Mozzaik365, a SharePoint Online Extension, allows you to create collaborative intranets that are engaging. Engage your employees by providing them with functional and rich communication, collaboration and knowledge management spaces. Mozzaik365 unleashes the power of SharePoint Teams and SharePoint.

A platform for AI knowledge management created by CX specialists with more than 10 years of experience in Omnichannel Customer Service. A great customer experience is no longer an advantage. It's a requirement. Knowmax makes every conversation count. We provide self-care assistance and guides across all touch points to ensure seamless customer interactions. With AI-backed knowledge management system, Empower support advisors as well as customers. Semantic Search improves the ability to find information, reduces the time it takes to access the right information, and ensures that the first contact is made with the correct person. Harmony in the information that is sent to customers via digital and assisted channels is essential. Otherwise, customer experience can be a disaster. Your Champions should be empowered with the right tools to help them take the best action and solve customer queries in a matter of seconds.

Most customers today expect that organizations will offer a self-service experience as part of the customer experience. A solid knowledge management system is the key to a positive, highly effective self service experience. Knowledge Management ensures that the content available via self-service channels are well-written and well-organized, and contain the right information delivered to the correct parties at the right time across all channels and touchpoints. A knowledge management system that is optimized can make self-service channels more effective, reduce the time it takes to resolve issues and create a rewarding customer experience. Data analytics can be used to diagnose and address usability in order to improve self-service processes and the customer experience. By redirecting real-time interactions towards relevant sources of information, transactional support costs can be reduced from dollars to pennies.

Artificial Intelligence + Helpdesk Software = Better Relationships. Multi-channel customer service software fully powered by artificial intelligence.

Igloo Digital Workplace. Connect all your apps to create a digital workplace experience. Igloo gives your employees a single place to access the tools they need. It seamlessly integrates with your most valuable business platforms and applications. Igloo is a leader in digital workplace solutions. It helps companies transform their intranets into inspiring digital destinations that increase communication, knowledge sharing, collaboration and culture. All Igloo solutions can be accessed from anywhere, are 100% cloud-based and mobile-enabled. They also integrate with the most important enterprise systems and cloud apps that your business uses. By centralizing all information, Igloo provides a single-source-of-truth and enables a more productive and engaged workforce.

ONTEC AI is an augmented intelligence platform that transforms how organizations manage complex and sensitive data. Leveraging cutting-edge artificial intelligence, ONTEC AI bridges the gap between knowledge creation and utilization, empowering teams to effortlessly access, share, and enrich collective wisdom. The platform excels in making your organization's data treasure discoverable and usable, even when information is scattered across diverse file types and storage locations. With advanced Q&A functionality and keyword-independent search, ONTEC AI provides precise, traceable results in seconds, enabling smarter decision-making and boosting productivity. Its customizable features include multilingual translation, content simplification, and real-time document summarization, ensuring information is accessible and actionable for diverse teams and stakeholders. The platform seamlessly integrates with your existing IT systems, offering a tailored solution for your specific needs. Supported by a team of experts providing consulting and training, ONTEC AI ensures a smooth implementation. Built with security and privacy at its core, it adheres to European data privacy standards (GDPR) and ISO-certified practices.

No matter where you are, connect with the entire organization. You can easily share information with every employee through multiple channels. Your organization's values, purpose, and character will come to life. Give your people a platform to express themselves and be heard. Transform your organization's collective voice. Your employees will be able to have truly memorable experiences. Give them the tools and support they need to feel valued and cherished. Your coworkers should be able to easily find and share information. With the right access controls, organize policies, processes, or practices. Access the right tools and apps to complete tasks. Your employees can collaborate anywhere and anytime. Our pricing options are tailored to select modules that HR and IT teams can use to quickly pinpoint your rollout needs. Each feature is only one-time. You can also get your package deployed in a matter of weeks, rather than months.

OneBar is a knowledge management platform that allows your team to collect valuable information and make it accessible anywhere. OneBar allows you to easily document frequently asked questions and answer to share with colleagues. Ask questions, invite others to help, and comment on the answers all from one place. You can tag answers, assign subject matter experts, set expiration notifications, and many other features to ensure that your OneBar information is accurate and up-to-date. OneBar understands your meaning better than traditional keyword-based search engines. Have you already found the answer in Google Drive or Confluence. Send OneBar a link and we'll embed the live preview in a OneBar document. OneBar makes it easier to close deals and share the most up-to-date answers with your sales team. Reduce the time it takes to respond to customer queries. Every support rep should be the best.

AnswerHub is focused on bringing together today’s digital innovations to create solutions that transform tomorrow’s world by enabling software and technology professionals to collaborate, share their wisdom and connect with each other, as well as with their customers. Our solutions improve productivity, save money, and bring quality products to market faster than ever before.

Knidal, a platform with no code, is designed to help creators and businesses build AI-ready knowledge apps effortlessly. Multimedia-rich content - text, images, videos and more - can be delivered across web, mobile and digital channels. Knidal delivers reliable, consistent knowledge to your users, whether they are on land, at sea or in the air. Our platform offers instant search, drag-and drop content management, offline support and API integrations. This makes it ideal for creating apps without coding knowledge. You can publish content that is tailored to your audience with robust access controls. Knidal allows businesses to integrate their AI systems with accurate knowledge graphs based on APIs. Empower your team with knowledge applications of the next generation. Start building today to redefine the way knowledge is delivered and accessed!

Wisdom allows you to communicate with customers and team members directly, create workgroups, assign tasks, and collaborate like never again - all from one platform. Wisdom's advanced community engagement platform will help you reduce support costs, gain better insight into customer behavior, provide a better experience for customers, and increase your return on investment. Your employees will feel more connected and heard, and they will be able to realize their potential. Wisdom is a paradigm shift in knowledge-sharing. The platform is designed to unify knowledge sharing by giving both external and internal communities the space to share values, find common purpose, and eventually align for the greater good. Connect, without stress and get access to discussion boards and groups with one click, all in one place. Save time and money by centralizing information

Capacity, powered by artificial Intelligence, is the first Work Automation Platform in the world. It automates support for customers and employees. Capacity AI continually learns from your organization and the interactions within your company to automate your helpdesk processes and decisions in real-time. Key Benefits: Reduce costs and increase revenue. A new helpdesk allows you to easily move from tier-0 support to tier-1, reducing the time and money spent answering repetitive queries. Employee engagement can be increased Employees are overwhelmed by emails, phone calls and tickets. Give your team instant access to centralized knowledge so that your support team can concentrate on strategic goals or tasks that require higher-level thinking. Customer satisfaction can be improved Customers have many questions. Customers have many questions. Give them the experience they want with instant answers 24 hours a day.

We create and build digital platforms that enhance customer experience and empower your employees to do their best work. Professional services businesses are facing new challenges. They have to be more competitive, meet customer expectations, work in new ways, and use disruptive technology to improve their communication and deliver their work. Our services range from creating your digital strategy to building mobile apps, customer portals, intranets, and e-commerce websites. They enable new business models, better customer experiences, and better ways of working. Our platform accelerates your digital transformation and reduces time to market. Calls9 Nucleus offers all the benefits of a bespoke solution. These include custom functionality, bespoke connections and your brand look and feeling throughout. We offer a fully managed solution that includes backups, security updates, and support.

ProProfs Knowledge Base software is a knowledge management tool that creates highly-searchable online FAQs to improve customer service and reduce ticketing. ProProfs allows you to centralize all your files, documents, and how-to articles so they are accessible across all devices and platforms. Organizations can easily share vital information to support their sales, customer service, and support teams. It's also a great way to introduce new employees to company procedures during onboarding. ProProfs Knowledge Base increases productivity by making it simple for customers and employees to find what they are looking for wherever and whenever they need it. ProProfs Knowledge Base Software eliminates the need for repeating the same questions.

Mantium's AI platform encourages knowledge sharing and alignment within organisations, helping teams work towards common goals. Knowledge management systems (KMS), which are used to manage large teams, are key to collaboration and learning about meetings, processes, and other events. We enable enterprises to quickly find the right knowledge in their KMS using AI to provide the best answers. If Mantium does not have the answer to your question you can update the information and the AI will improve in future instances. Mantium allows you to search systems holistically with Natural Language Processing (NLP), so your team can quickly find the information they need. You can ask a question via Slackbot and not need to switch to another app to get the answers.

Beyond Intranet offers ready-to-use SharePoint solutions that can be integrated into your existing SharePoint setup. Our Intranet Addins and Webparts can be used by organizations that want to maximize their Sharepoint investment. We specialize in custom-made solutions that meet any organization's business needs. We can help any team achieve excellence in their Sharepoint platform, from version migrations to fresh starts.

Rake replaces LiveChat, and other similar chat apps on the internet. Rake replaces Slack, and other similar work messaging apps. Rake is an infinitely searchable, connected chat and messaging platform. Rake is omnichannel-first to allow you to connect with everyone. Live chat on your website can increase lead conversion by as much as 4x according to studies. Rake's customizable chat widgets are easy to implement on your websites and landing pages. They require minimal javascript and don't slow down website load or performance. Plugins are available to most popular CMS and eCommerce platforms. Live visitors to your website can be viewed. This includes visitor geo-location, session duration, page viewed, page viewed, and other useful statistics. When the time is right, create a custom invitation for chat.

Connect and communicate with your customers efficiently while delivering the experience each customer demands, so you can grow faster, more profitably. When your customers have questions or need to get things done it’s important that you engage them effectively however they want. Your ability to create strong relationships with customers, foster loyalty, and ultimately drive profitable growth depends on it more than ever. Help customers quickly get answers or complete transactions on their own using self-service tools. Connect customers to the right resources when they need to meet face-to-face with a specialized expert. Empower employees with easy access to the information they need when customers need help. Our self-service solutions improve your customer’s experience, reduce call volumes, and drive growth and profitability for your business.

Smart algorithms are built into the SABIO search. They learn from every interaction and continuously improve the search. Auto-suggesting and recommendations make it easy to find the right information as you type. You can even find the knowledge that you didn't know you needed by using synonyms. Search results are dynamically displayed based on relevance, accuracy, validity and popularity as well as tags. You can add filters to refine and drill down your search results. You can also add individual tags to personalize your search experience. You can upload, manage, and search common file formats like Word, Excel, PDF, and PowerPoint documents.

According to studies, employees spend an average of 2 hours per day searching for information. Only to be able perform at their job. Now is the time to empower your team to focus on what really matters. Elium is a trusted, flexible resource for sharing and enriching company information. It streamlines the decision-making process, enhances collaboration, and allows for more innovation. What about company-wide procedures, key learnings from projects or market insights? All of them have a place at Elium. Give your team the tools they need to share company knowledge and capitalize on it. Search inside embedded files and stories easily. In seconds, find the most relevant knowledge. It is one thing to capture knowledge, but it is another to ensure that it remains relevant over time. Elium empowers teams with smart tools to use existing knowledge to collaborate around key insights.

eGain Knowledge+AI™, the best-rated and analyst-awarded knowledge management system, ensures quality customer service. It infuses customer service agents with knowledge, allowing them to be as productive as your best agents. It gives agents and other users multiple ways to access the common knowledge base to ensure fast, consistent, and precise answers. Intelligent knowledge management systems for customer support are using Artificial Intelligence (AI). This allows them to answer customer questions, guide processes and aid in decision-making. This is a win/win situation for both the customer and agent as well as the business. The customer service knowledge software integrates many knowledge management tools such as content management (CMS), search and artificial intelligence, workflow management, knowledge analysis, and more. The right knowledge management software will give you the tools you need to provide the right answers to your customers at the right time.

Enterprise content management (ECM), solutions allow an organization to fully exploit the customer information and company knowledge embedded within its content. ECM solutions can capture, store, activate and analyze business content. This allows organizations to extract new value from previously unstructured or unavailable data. Content can be used to engage customers and automate business processes, as well as improve collaboration when it is effectively managed throughout the organization. Digital transformation is powered and funded by content. If you can harness the power of content, it will contain information about customers. This includes their behavior, sentiments, and value to the company. The knowledge of an organization is collectively represented by the content that is stored in repositories, file sharing, and cloud folders.

Traditional knowledge management systems suffer from either too little or too much information. According to IDC, 36% time spent by consultants searching for information is wasted. Many organizations are now struggling to find new ways to empower support staff to solve problems consistently. How can you ensure consistent service and compliance in all the regions you serve? The answer is to equip your support staff with a next generation knowledge solution. Sutherland SmartLeap™, HelpTree was designed with live customer interaction in view. It makes it easy for support staff to create and maintain current knowledge. It seamlessly integrates into enterprise systems, ensuring a simple user experience for both content creators and consumers. It allows for faster content creation with minimal training. You can connect with multiple data sources and use machine learning-based searches. Simple UX & UI for enterprise integration to facilitate richer conversations

Keep your employees connected and informed with a central hub for all of your information. Engage your workforce and unleash their full potential with Cognitive Empowerment. Our AI-driven solutions go above and beyond traditional communication methods by adapting intuitively to individual preferences and learn patterns. Foster continuous learning by boosting engagement and morale and cultivating an environment where cognitive empowerment drives growth and innovation. Streamline document management processes using our Intelligent Document Nexus. Say goodbye to information silos, and hello to an AI-powered platform which categorizes documents and organizes them effortlessly. AIX Hub puts relevant information at your fingertips, whether it's through seamless retrieval or collaborative editing. Boost your team's efficiency, reduce redundant work, and transform how they interact with and access critical documents.

Powell 365 is a digital workplace that connects organizations and employees. It includes: * Powell Intranet for Corporate Communications and Employee Engagement * Powell Teams to improve Microsoft Teams with IT governance and better usage for end-users Microsoft Teams has seen a rapid adoption by millions, leading to an explosion of teams. Users can become lost in a sea of documents and messages if there are too many teams. These problems can be solved with Powell teams. * A simple-to-use dashboard that improves navigation, visualization, search, and searches to quickly find the relevant information and teams * A collection of team templates that can be customized for everyday scenarios * IT sets the governance rules and they are automatically integrated into every team creation process * A simple interface for team administration You can save 20 minutes each time a team is created! Select the team template that best suits your needs and then collaborate!

Our AI-powered software allows companies to capture, centralize and structure, nurture, share, search, share, export and share their knowledge. This includes sales content, technical know-how, and general business knowledge. Quandora Question & Answer allows companies to share their knowledge in a safe, simple and enjoyable way. Quandora can either be used in a department or within a company. Technical people face unique learning challenges. They have to deal with changing technologies and dispersed teams. All this while working in a fast-paced environment. Our platform allows teams to ask questions, share their knowledge, and learn from each other. You can share knowledge about the issues that matter to your sales, customers, culture, management, and other areas that transcend hierarchy, location, or departmental boundaries. Learn from your colleagues, the experts.

This is the best place to keep your company and team content. Teamwork Spaces is an intuitive, modern content collaboration space with smart features such as required reading and live widgets. With smart document management software, an intuitive UI, inline comments for collaboration, and required reading to keep everyone involved, you can treat your most important documents as if they were worth reading. It makes it easy to find the right answers. For the way people think naturally, Teamwork Spaces is organized as a book and not as a series of folders. You can ensure that everyone within your company has one place to organize all important documentation.

Discover, Organize and Provide Enterprise Knowledge on Demand. Our APIs allow you to connect to existing systems to create a custom solution to collect, curate, and re-use knowledge from conversations. You can either use our SDKs and APIs or hire a developer to help build a solution. Talk to us about your idea. iEngage.ai powers FreshENGAGE, a marketplace app for Freshdesk. You can see how knowledge from resolved tickets is shared between support agents when similar issues recur. This saves the agent's valuable time and ensures that customers have a great experience. ARIV.AI - We have used the iEngage.ai platform for building a knowledgebot for common collaboration tools such as Slack and MS Teams. Ariv is a tool that helps users find answers, keep track of the flood of messages, and earn karma. For other uses, see what we have built on top iEngage.ai. iEngage.ai integrates seamlessly with your existing technology stack. Talk to us about the use case.

The Lean Way revolutionizes how companies measure, implement, measure, and share continuous improvement. The Lean Way provides a platform that allows you and your team engage with each other to identify and track progress, identify bottlenecks and capture more opportunities for improvement. The Lean Way will help you not only capture more opportunities, but also allow you to implement more improvements to maximize your impact. You can keep everyone informed about new improvements and ensure everyone is aware of all relevant conversations within your organization. You can empower your employees to learn from one another and use The Lean Way for new ideas and to let others know when you have a brilliant idea. Purpose-built to optimize your workflow by eliminating bottlenecks and waste (Muda), from your process through the application of lean practices.

You can manage contacts, companies and projects. Your team will be more productive by centralizing information and files, but with limited access rights per user. You can also use specialized applications to perform certain tasks (such as mass mailings) and by easily coordinating with external and internal people. Your company will be able maintain its knowledge and experience by storing key business processes in templates. This knowledge can then be reused in a way that is constantly improved and updated. Our system can store all your business data, adapting to your data model (number type, name of fields, etc.) without programming. You can also customize the application with forms you can create.

Dezide helps improve installation, service, and repair processes by providing efficient problemshooting knowledge for service centers, field service technicians, and even end customers for your own and other products. Dezide combines the expertise of top technical experts to create Dynamic Troubleshooting Guides that offer consistent, real-time instructions for your technicians. Our AI-powered platform dynamically considers four factors to determine which troubleshooting steps should be recommended. 1. The probabilities of root causes 2. the likelihood that certain corrective measures will prove effective 3. Repair costs 4. The time required to complete the corrective actions. Dezide tracks repairs and provides continuous improvement. This allows you to provide your smartest, most cost effective troubleshooting guidance for your team members around world.

Vertask is a platform that simplifies task and team management. It helps organizations achieve seamless collaboration, and efficient workflows. Vertask's user-friendly interface and customizable features adapt to the unique needs of your team. Vertask keeps your team organized and productive, whether they are working on complex projects or simple tasks. Key Features Real-Time Collaboration : Stay in sync with your team by sharing task views and instant updates. Drag-and-Drop simplicity allows you to easily customize Vertask's workflows to your team processes. Integrate with your favorite tools and streamline your work. Vertask.com makes it easy to work together.

SICURA has been developed by noHold for more than 20 years. The platform's patented technology allows non-programmers to create and maintain it without the assistance of engineers. Our Platform gathers interactions from end users to identify trends and patterns that can help you improve marketing, sales, and customer service strategies. This platform is only as valuable as the information we get from customers. Our Virtual Assistants help you start a conversation with your customers. End users can interact with our AI Platform through the Virtual Assistant. This platform can help them identify solutions and complete actions, such as submitting forms. A Virtual Assistant link was added to an Online Educational Institution's learning system. This led to a 46% decrease in support tickets per quarter. The Virtual Assistant was installed on the phone system of a Government Agency, which reduced the time it took to escalate to a live agent by 52%.

XPERT TECHNOLOGIES, an information technology solutions provider, specializes in delivering complex technology-based system that allow our clients to grow their business in today's competitive market. We provide technologies that allow our customers to use the Internet to improve their business operations, reduce costs, increase operating efficiency, optimize supply chains and generate new revenue opportunities. XPERT TECHNOLOGIES strives to provide a dynamic, entrepreneurial, and innovative work environment that is centered around our corporate values. Trust and respect are built by being honest, fair and transparent in all our interactions. We strive to achieve excellence in all we do, guided by the conviction that there are always opportunities for improvement.

To duplicate the success of your top salespeople, create call scripts! These interactive scripts can be accessed by agents within CRM systems. The platform also tracks detailed analytics of the paths taken by your team. Interactively guide agents in call center for technical support, business process compliance and lead qualification. Interactive customer service can help you deflect calls and improve customer satisfaction (CSAT). Enterprise data integration allows you to create business process-based applications. Yonyx Map View is a revolutionary solution for visualizing customer interaction flows based on Decision Network Architecture (DNA). A customer can interactively solve a problem by starting with a symptom and traversing a decision tree following a given path. Customers can quickly identify the root cause and the solution by using this method.