Alternatives to Genpact Cora

Voice and written support makes it easy to get answers. Based on your interests, history, and role, you will receive personalized and recommended results. Quaeris provides near-real-time data access for all data. Quaeris enhances your existing dashboards. To increase knowledge sharing and track performance, teams can share insights and pinboards. Ask questions in plain English. There's no need for keywords or queries. Our advanced AI engine transforms your inquiry to a database-ready language within seconds. Data is nothing without context, just like life. Our cognitive AI engine interprets search terms, interests, roles, and past history to provide ranks results that allow further exploration. You can easily add filters to search results to dig into the details and explore relevant questions.

Smartlook is a mobile analytics solution that helps websites and apps to understand the whys behind users' actions. It has helped over 300,000 companies of all sizes and industries. You can eliminate the guesswork and find real, actionable reasons. Smartlook offers a unique way to understand user behavior at the micro-level. Smartlook's always-on visitor recordings allow you to see every visitor on your website or app. Automatic event tracking allows you to track how and when your visitors do certain things. To see conversion rates and uncover why people are churning, you can create conversion funnels. Heatmaps for websites provide mass data about where people click, scroll and hover on your pages. Smartlook was ranked among the Top 100 Software Products in 2019 G2 Crowd Awards. It serves customers such as O2, Miele and Hyundai. It can also record Unity-engine games.

Mapp Marketing Cloud is a SaaS platform designed to help marketers create personalized customer experiences through digital analytics and automation. Our solution integrates customer data from multiple sources to build comprehensive profiles with compliant first-party data. It converts this data into actionable insights on demographics, behaviors, and purchasing preferences, enabling engaging experiences both online and offline. Marketers can use these insights to tailor communications and automate marketing across various channels, including websites, emails, SMS, push notifications, and in-app messages. With the aid of AI, they can monitor campaign performance, identify new segments and revenue opportunities, reduce churn, and enhance customer loyalty. Over 700 companies, such as Umbro, Pan Macmillan, Riverford, and Admiral Group, rely on Mapp. With 20 years of experience, we innovate our product and services, supporting clients from our global offices in London, San Diego, Berlin, Munich, Milan, and Paris.

CrossEngage helps companies build long-lasting, valuable customer relationships. With its unique Customer Data and Prediction Platform brands can easily identify, prioritize, and activate customer audiences. Leveraging AI and predictive CRM, the SaaS solution determines the monetary impact and urgency of reaching out to customers. This yields better and more relevant customer experiences and increases customer lifetime value and ROI.

Leveraging your work data, your way, Sapience Vue is a SaaS based work analytics platform that easily integrates into existing systems to accurately capture effort data and provide actionable insights across the entire permanent or contingent workforce. Today's managers require a modern approach to understanding utilization across teams, high-value activities in progress, potential of employee burnout, value of contingent labor force, and much more. Vue's work analytics offer meaningful data for confident business decisions, while focusing on employee privacy. Unlike other tools, Vue is built with the latest technology stack and top of the line security features to meet future business needs for any business with knowledge workers.

The only platform you will ever need for life underwriting is s360. Complete underwriting workbench with Automated Underwriting, Predictive Models, Tele and Video Interviews, Accelerated Underwriting, and API-integrated Paramedical Exam Report Collection - Have full control over your Case Pipeline and operate elegantly and independently. It was designed using a data-focused approach to provide deeper underwriting insight. It converts your unstructured medical data into structured insights. It is rich in risk analysis channels, including predictive models, interviews and automated underwriting.

First Insight is a next-generation decision platform that allows designers, merchants and brand managers, buyers and marketing teams to answer key questions every day. First Insight engages consumers with digital surveys designed for the retail sector. First Insight's digital platform (InsightSUITE), is used by retail leaders to drive growth and unlock value from their customers. Our solution collects no-party voice data from customers and combines it to create financial goals. Why First Insight? First Insight's digital engagement module allows you to engage prospects, customers, consumers, and employees through a simple, immersive, browser-based user interface. Voice of the Customer software collects feedback via surveys, sentiment ratings, valuations and open comments. Enterprises can personalize the engagement by using their branding, incentives, and links from one platform.

Gartner has recognized Alterna CX as one of the top 3% CX software vendors worldwide. Our AI-based solution simplifies, simplifies and organizes all the increasingly complex CX signals generated via customer interactions, such as surveys, complaints, social and online conversations, and other communications. Alterna CX provides an AI-based solution that simplifies, organizes, and streamlines all the increasingly complex CX signals generated via customer interactions, such as surveys, complaints, social media and digital conversations. Our machine learning technology tracks and organizes the data and alerts customers to potential problems, opportunities, or issues that should be monitored by customer service professionals. Our technology is user-friendly and reduces the amount of screening and sorting work. It also flags the factors that are most important for customer satisfaction and loyalty.

Luminoso transforms unstructured text data to business-critical insights. We empower organizations to interpret and act on the information people give us by using common-sense artificial intelligence. Luminoso requires little setup, maintenance or training. It also doesn't require any data input. Luminoso combines the world's best natural language understanding technology with a vast knowledgebase to learn words from context - just like humans - and accurately analyze text in minutes instead of months. Our software offers native support in more than a dozen languages so leaders can quickly explore data relationships, make sense out of feedback, and triage queries to drive value. Luminoso, a privately held company, is headquartered in Boston MA.

Customer experience (CX), is everything. In a digital world, the challenge is to shift focus from operational excellence to business outcomes. Prioritizing digital CX investments will maximize impact. We've helped global brands capture the value from exceptional customer experiences for more than 30 years. Our holistic approach to CX is measurable, whether it's aligning CX strategies with your objectives or deploying digitally-influenced customer journeys. Our solutions are a strategic business impact, combining skilled people with industry specific processes and advanced technology. They help you build competitive advantage and drive differentiation across three major pillars.

Zendesk Explore offers analytics to help businesses measure and improve their customer experience. Data is key to creating the best customer experience. Zendesk Explore gives you instant access to customer analytics that matter, and the deeper understanding of your business and customers that it brings. Customer support can be done via email, chat, or social media. It is important to have an analytics tool that can keep up with customer needs. Explore integrates data from all channels so you can track how customers interact with your brand. Explore includes best-practice dashboards and analysis so that teams of all sizes can track their progress towards success. You can analyze your team's performance, assess operational metrics, and gain a better understanding about your customers. No matter what your goal is, Explore has a dashboard that can help you get there.

BusinessOptix, a leading suite for business process management and digital transformation, provides total operational visibility into how people, processes and technology interact. This allows clients to create an enterprise digital copy with holistic models that link strategy to key business processes. Our process discovery, modeling, and simulation tools are used by clients around the globe to identify improvement opportunities and navigate changes confidently. BusinessOptix works with a global network of technology providers, Business Process Outsourcers and consulting firms to serve a diverse client base in sectors such as finance, healthcare, and manufacturing. This partnership approach empowers our clients to become highly resilient and competitive in today's complex business environment.

An analytics-driven, simulation based digital twin is a connected virtual replica of an in service physical asset. It takes the form of an integrated multidomain simulation that simulates the asset's life and experience. Hybrid twins are a way to optimize industrial asset management and system design, optimization, and predictive maintenance. Ansys Twin Builder can help you increase top-line revenue, reduce costs, and maintain a competitive edge. Ansys Twin Maker allows you to quickly create a digital replica of an existing asset. This allows for better lifecycle management and predictive maintenance, which can help you maintain a competitive edge.

Advanced Analytics Software Platform that Helps Sales, Marketing and Technology Leaders Make Great Business Decisions Based On Powerful Data-Driven Information. This software addresses the wide range of AI requirements across data infrastructure, data engineering, and data analytics. Each client's unique requirements are met with customized UI, workflows, and proprietary algorithms. Modular components allow for custom configurations. This component supports, augments, and automates decision-making. Better business results are possible by eliminating human biases. The adoption rate of AI is unprecedented. Leading companies need a rapid and scaleable implementation strategy to stay competitive. These four capabilities can be combined to create a scalable business impact.

Unstructured data is hidden throughout your company, making it difficult to access traditional automation, BI, and analytics solutions. The Indico Platform organizes this data, allowing you to create innovative, mission-critical enterprise workflows that increase revenue, reduce risk, and maximize opportunity. Automate the processing and understanding of unstructured emails, documents, images, videos, and other data. This data can be used to create new applications that transform inefficient and manual processes into powerful solutions for complex business problems. Unstructured data can be analysed to extract actionable business intelligence and insights. The Indico Platform unlocks unstructured data and allows you to automate the next level of non-value add tasks to gain an unfair advantage in digital transformation.

Transform emerging consumer behavior into actionable strategies to innovate. Our AI helps us to make sense of hidden consumer trends and provide insights. Nextatlas analyzes data from early adopters and innovators in various industries across multiple social-web sites. Next-gen AI techniques are used to automatically extract insights from changing consumer behavior. This is further enhanced by expert curation. We use weak signals to predict emerging consumer patterns to help you find your next big thing. Nextatlas is an AI-powered trend intelligence platform that uses data to identify emerging market trends that are statistically most likely to become mainstream. Our clients can quickly build products, strategies, and campaigns that will connect with tomorrow's customers. Nextatlas technology is able to quickly adapt to specific business challenges and uncover disruptive opportunities for innovation.

Use cutting-edge analytics to leverage your expertise. NarrativeWave technology reveals the untapped potential of your industrial assets. Trusted by the engineering and data science teams of some of the largest industrial operators around the globe to improve asset performance. Use powerful insight trees to capture critical operational information from your experts. Identify the analytics that best serve your company and then create them. Easy-to-use builders make it easy to create KPIs or reports. Automated reports and actions are possible by deploying analytics and automated decisions across large fleets. With real-time dashboards that can be accessed by anyone in the organization, from executives to field technicians, you can create visibility. Expert knowledge is used in all aspects of your organization. NarrativeWave allows you to capture and use that knowledge to maximize its potential. Data is a tool that you can use to continuously and repeatedly raise your organization.

Our machine-learning software is trusted by some of the most respected service organizations around the globe. It improves your service delivery across the entire product lifecycle. Bruviti takes all your technical and service knowledge and delivers it to you where it's needed. This is the front line of customer service and support. Bruviti can help you speed up your inbound problem triage, diagnose quicker, and accelerate your overall delivery of service. Bruviti brings a wealth of industry experience, technical skills, and a proven implantation method that accelerates your journey towards a suite service applications. Powered by AI/ML, the latest data science, and Bruviti's patented implantation process. We start with pre-built models and use this data to create custom models, train them and prove them. Then we use these models to improve your existing applications and workflows.

IRI leaders discuss what makes IRI different. This includes innovation being in our DNA and bringing the best out of our firm to clients' challenges and working closely with clients to help them transform and grow their businesses. IRI offers integrated big data, predictive analytics, and forward-looking insight all on a single technology platform, IRI Liquid Data®. This platform enables CPG, over the counter health care, retail, and media companies to personalize their marketing and grow businesses. Perry discusses how IRI can be accessed at the intersection between CPG and technology, leading authentically, inclusively, and finding the sweet spot among innovation and fundamentals. A new report explains how front-end merchandise can create a positive experience for customers and provide a boost for retailers' impulse sales growth.

AnyRoad empowers top consumer brands with the technology, insights, and technology they need to deliver world-class live events and experiences. The way consumers and brands interact is changing. Market leaders spend more time online and in person with customers, which results in increased loyalty, higher revenue, and ultimately a higher lifetime value. AnyRoad makes it easy to deliver live experiences and events. We eliminate data silos and empower groups by combining registrations, payments, check ins, and guest communication with real time insights. With customized and repeatable workflows, simplify and scale your experience operations. This empowers teams to do more with what they have. To gain full visibility into consumer behavior, concerns, and delights, collect first-party data from events and experiences. You can quantify and understand the impact of your industry peers and benchmark them against it.

Cisco CX Cloud is your one-stop shop for accessing Cisco and our partners' best practices, insights, and expertise. It's a simple, unified digital experience that allows you to scale at your pace and follow a path to success. The lifecycle journey is guided through use cases. There are simple steps and a checklist to help you get to your business value. Contextual learning is a way to increase knowledge and empower your employees. Telemetry that connects customers, partners, Cisco, and AI/ML to unlock new insights. CX Cloud is the digital platform that supports Success Tracks. Its case-driven guidance can help you achieve your business goals with speed and scale. To improve security and performance, gain new insight into large network infrastructure. Transforming an enterprise network to allow global gummi bear growth and innovation. Assisting a partner to lead the way to achieving transformation client outcomes.

Aisera is at the forefront of innovation. It has introduced a revolutionary solution which redefines how businesses and customers thrive. Aisera's cutting-edge AI offers a proactive experience that is personalized and predictive. It automates support and operations across many sectors, including HR and IT, sales and customer service. Aisera empowers its users by providing self-service solutions that are similar to those offered by consumers. Aisera accelerates your journey to a more streamlined future by unleashing the power of digitalization. Aisera automates tasks, actions and critical business processes by leveraging user and service behavioral insights. Aisera seamlessly integrates with leading platforms like Salesforce, Zendesk and ServiceNow. It also works with Microsoft, Adobe, Oracle SAP, Marketo Hubspot and Okta.

TrendMiner is a Software AG company that forms part of the IoT & Analytics Division. It provides self-service data analytics to optimize processes in industries such as chemical and petrochemical, pharmaceutical, metals & mine, and other process manufacturing sectors. TrendMiner software is built on a high-performance, time-series analytics engine that allows users to directly question data without the assistance of data scientists. The software is easy to use and adds value immediately after deployment. This eliminates the need for costly infrastructure investments and lengthy implementation projects. Users can use search, diagnostic, and predictive capabilities to accelerate root cause analysis, identify optimal processes, and set up early warnings to monitor production. TrendMiner software allows team members to collect feedback and share knowledge across sites and teams.

Open framework to quickly build, configure, and extend vertical packaged applications. Empower business professionals, verticalized for key sectors. The SymphonyAI vertical businesses benefit from the latest, next-generation AI technology. Business experts and data scientists are empowered to unlock greater intelligence. SymphonyAI solutions are built on top to increase value and capabilities. Unsupervised ML and feature Engineering. Advanced algorithm hyperparameter tuning. End-to-end model management, external model support and model curation. Integration into popular notebooks. Topological data analysis can reveal hidden patterns and insights in the data. For deep analytical insights, you can add your data to pre-trained models using ML without having to write code. Advanced visualizations, dashboards, and guided workflows are available right out of the box. One-click AutoML. Familiar BI-style visualizations, charts, dashboards. Packaged AI solutions that are easy to use.

The Dassault Systemes 3DEXPERIENCE®, platform allows you to connect the real and virtual worlds. It allows you to collaborate, model, optimize, and perform operations. Define the plant layout, flow and assets to produce products in a safe and efficient environment. Add value to the product and resource definitions; validate and validate a process plan, and create work instructions to achieve production goals. Supply Chain Planning & Optimization across all planning horizons. Gain visibility with planning and scheduling to minimize disruptions. Manufacturing Operations Management enables you to transform global production operations and achieve and sustain operational excellence. Manage, create, and manage global operations processes.

Visokio creates Omniscope Evo, a complete and extensible BI tool for data processing, analysis, and reporting. Smart experience on any device. You can start with any data, any format, load, edit, combine, transform it while visually exploring it. You can extract insights through ML algorithms and automate your data workflows. Omniscope is a powerful BI tool that can be used on any device. It also has a responsive UX and is mobile-friendly. You can also augment data workflows using Python / R scripts or enhance reports with any JS visualisation. Omniscope is the complete solution for data managers, scientists, analysts, and data managers. It can be used to visualize data, analyze data, and visualise it.

Transform your equipment data to competitive advantage. This technology is used on more than 1 million assets. The most advanced predictive operations technology is available to power your continuous improvement. The production environment of today is more complex and interconnected than ever before. Your plant floor generates an inordinate amount of data, from increasingly sophisticated PLC technology to the ever-expanding IIoT world. It can be difficult to distinguish the meaningful information from the noise when there is so much information coming in from business, supply chain, and financial systems. TwinThread enables you to transform data from any source into actionable and impactful positive results. Our predictive operations platform was built from the ground up to increase operational efficiency, reduce costs, improve consistency, and increase throughput. As bold as it sounds, our mission is to achieve 100% plant efficiency.

Skai is the best marketing platform for brands that want to plan, activate, and measure growth strategies through the most engaging digital channels. Skai is the only marketing platform that combines data-driven insights with best-of-breed optimizing to help brands make informed decisions, scale up and measure performance across Google and Facebook, Microsoft, Amazon and Walmart, Roundel and Apple Search Ads. Machine-learning algorithms and artificial Intelligence from Skai leverage market signals to help companies predict and keep up with the omnichannel customer journey. Skai is backed by Sequoia Capital and Arts Alliance, Tenaya Capital and Bain Capital Ventures.

Aquant provides critical intelligence to service leaders, agents and techs, right when they need. They are ready to deliver service experiences that are so extraordinary, it feels like magic. Service is more difficult than people think. Products are becoming more complex than ever before. Customers expect more. It is difficult to find service talent with experience. We can help you transform service from a mere maintenance job into an experience that your customers will never forget. Transform every technician into a service wizard by making everyone's tribal knowledge a part of their knowledge. Know how your team is doing and compare your KPIs to industry leaders. Service leaders can use intelligence to make better decisions about their team, customers, or equipment.

Qymatix, an AI startup, helps B2B companies turn sales data into insights that can support profitable growth. Qymatix Predictive Sales Software, which is powered by artificial intelligence, provides analytics for cross-selling and pricing in both traditional and digital channels. Qymatix Solutions GmbH has created a unique cloud technology that combines data models to enable machine learning, artificial Intelligence, and HTML5 data visualisations for ERP and CRM Systems. This advanced predictive sales software allows sales managers in business to business to perform cross-selling and churn prevention as well as pricing analytics in one click.

The MedeAnalytics platform was built on the foundation of advanced analytics innovation. Our cloud-based platform provides you with the tools you need to transform healthcare. It includes powerful data orchestration, intuitive visualizations, predictive analytics, benchmarking and guided analysis. Its platform-as-a-service (PaaS) capabilities enable you to build your own applications. Our healthcare-ready, scalable solutions provide the actionable insights that you need to drive excellence across every aspect of healthcare. You must first experience today's healthcare challenges from the front lines in order to solve them. MedeAnalytics is led by a team experts with extensive healthcare experience from renowned organizations such as Huron Consulting, Accenture, Trizetto, and PricewaterhouseCoopers.

Enveyo’s approach to logistics optimization is data-first. By leveraging big data, systems integration, and comparative analytics, organizations drive their supply chain operations forward. Purpose-built on a robust data management engine, Enveyo technology can ingest any volume of data in any format, enabling organizations to eliminate data silos and non-value-added technologies across their logistics tech stack. Gain Flexibility & Agility - In today’s dynamic shipping environment, the ability to shift quickly is crucial. Gain agility and control through a centralized suite. Reduce Transportation Spend - Supply chain analytics dramatically decreases your shipping spend and increases efficiency with detailed, easy-to-use, custom reporting. Increase Logistics Visibility - From shipping analytics and business intelligence (BI) to delivery experience management, Enveyo opens your eyes to shipment program performance throughout the logistics lifecycle. Trust Your Shipping Decisions - With robust data management and flexible technology, organizations can trust the decisions they’re making because they’re proven by data.

Snap on AI-Enabled Analytics for Spreadsheet Data. The intuitive Excel interface allows users in finance, operations, and sales to use their data to make better decisions. This includes better execution, cutting costs, and increasing revenue. The Solution Aurora Disruptive AI with no ML Our SaaS service quickly ingests spreadsheet data to provide amazing insights, trends and correlations that move the needle in your business. AI is already built-in. There is no need to program or use Machine Learning. This allows you to use imperfect data. AI-Enabled Analytics For Every Excel User. Gather your data. You can access your spreadsheet, transactional software, data warehouse, or data mart source via direct connection or selection from your desktop C drive. Quick Start Training & Intuitive UX In just an hour, you can load data and build models using an online Quick Start training video.

Planalytics' predictive analytics use advanced statistical methods, machine learning (ML), and mountains of sales data to improve accuracy. Weather-based demand volatility is a key external factor that retail businesses should pay attention to. Planalytics offers product-specific, localized demand adjustments which isolate and calculate the consumer’s relationship to the weather. Retail businesses with over 75,000 locations rely on Planalytics' proven analytics. Retailers can quickly integrate Planalytics into their existing software/SaaS and AI/ML platforms. There is no faster way to get the unrealized value of current demand forecasting technologies, and to start capturing the financial benefits that are generated by optimized inventories, promotions and markdowns.

Integrate analytics into any workflow or application to make crucial decisions - confidently. Analytics can be integrated into your everyday workflows and applications to help you make better and faster decisions for your business and customers. To make analytics easy and intuitive, integrate customized analytics into your products and applications. The AI-driven predictive analytics platform is designed to increase product adoption, retention, and engagement. Sisense, a top-rated Business Intelligence (BI), reporting software, allows you to prepare, analyze, and examine data from multiple sources. Sisense is trusted by industry-leading companies like NASDAQ, Phillips and Airbus. It offers an end to end, agile BI platform that enables businesses to make better, faster data-driven business decisions. Sisense has an open, single-stack architecture that enables machine learning, best-in class analytics engines, and delivers insights beyond the dashboard.

Anodot uses AI to deliver autonomous analytics at enterprise scale across all data types and in real-time. We provide business analysts with the ability to control their business, without the limitations of traditional Business Intelligence. Our self-service AI platform runs continuously to eliminate blind spots and alert incidents, and investigate root cause. Our platform uses machine learning algorithms that are patent-pending to identify issues and correlate them across multiple parameters. This eliminates business insight latency and supports quick, smart business decision-making. Anodot serves over 100 customers in the digital transformation industry, including eCommerce, FinTech and AdTech, Telco and Gaming. This includes Microsoft, Lyft and Waze. Anodot was founded in 2014 in Silicon Valley and Israel. There are also sales offices around the world.

Relativity6 can help you understand and predict customer behavior. Find and keep your best customers. Cross-sell and up-sell at the right moment. Reduce monthly churn by 0.5% - 1% Relativity6's Knowledge Graph, a massive data store that contextualizes customer behavior outside of your internal data, is available. The Knowledge Graph is built upon a graph database that contains over 1.5TB of contextual information points. This helps overcome data sparsity issues and uneven data sampling. Relativity6's flexible, high-performance infrastructure allows your team to run experiments quickly and learn quickly without requiring a large upfront investment. Our algorithms are fast and can identify trends and insights quickly. They also run on large datasets, which is why our algorithms are so efficient. Too many Machine Learning and AI companies try to hide all their secrets behind the term "proprietary". No one knows your business better than yourself. Marvin was created as an open platform that allows you to easily collaborate with your data scientists.

Smart DIH is a data management platform that quickly serves applications with accurate, fresh and complete data, delivering high performance, ultra-low latency, and an always-on digital experience. Smart DIH decouples APIs from SoRs, replicating critical data, and making it available using event-driven architecture. Smart DIH enables drastically shorter development cycles of new digital services, and rapidly scales to serve millions of concurrent users – no matter which IT infrastructure or cloud topologies it relies on. Smart Cache is a distributed in-memory development platform that delivers transactional consistency, combined with extreme event-based processing and microsecond latency. The platform fuels core business solutions that rely on instantaneous data, including online trading, real-time risk management and data processing for AI and large language models.

UptimeAI, an artificial Intelligence company, offers the first virtual AI assistant for plant operations. UptimeAI's AI Expert combines artificial intelligence and subject matter knowledge from over 200 years of combined experience to help you understand interrelations between upstream and downstream equipment, identify issues, and provide prescriptive diagnosis on a large scale. AI Expert continuously learns and provides prescriptive actions to improve availability, efficiency, and eliminate unplanned downtime. These benefits include: • 5X reduction in false alarms and manual effort. • 100% coverage of static and rotating equipment with high ROI. • System-level models that reduce alarms and help to identify the cause. • Inferencing engine that can analyze 100+ types of equipment to identify failure modes and suggest mitigation. • Continuous learning that identifies the best practices and digitizes information. • High levels automation

Businesses that are customer-centric want to know which issues are affecting their customers' journey. It's difficult to create a data-driven strategy to address these issues effectively. Keatext gives a head-start by analyzing feedback, generating AI-based suggestions on what to tackle first and delivering them in a report that is ready to share. Assess your customer experience strengths and weaknesses based on the impact they have on customer satisfaction. AI-based recommendations will bring you the most important issues. Get an executive summary using GPT's language-generation to deliver Keatext recommendations in a report that's ready to share. Monitor and discover trends in customer satisfaction with a customizable dashboard. Connect to your preferred platform such as Zendesk Surveymonkey ServiceNow Qualtrics.

Lexer is the Customer Data & Experience Platform helping brands like Quiksilver, Igloo, Nine West, Rip Curl, Supergoop!, and more drive incremental sales from improved customer engagement. As the only CDP built specifically for retail, Lexer combines your customer data from any system into a single view of the customer and enriches it with predictive analytics, third-party data, and custom surveys. As your all-in-one hub for marketing, ecommerce, retail, and service, Lexer enables every team to independently gain customer insights, segment audiences, orchestrate personalized campaigns, improve service, and measure performance against key metrics and business KPIs. With a level of care and commitment unique in the SaaS industry, our Success team helps customers develop the technical know-how, process efficiencies, and transformational mindset they need to maximize Lexer’s value. Lexer has: > Driven 15x higher campaign revenue than benchmarks [Rip Curl] > Delivered 600% ROI for total campaign performance [Wondercide] > Decreased acquisition costs by 50% [Black Diamond] > Increased revenue from paid channels by 5x [Brand Collective] > Improved email engagement up to 270% [Harris Scarfe]

Seebo helps process manufacturers predict and prevent unanticipated process inefficiencies that continuously reduce production yield and quality. The company's solutions enable production teams to identify their most difficult losses and predict when they will occur next. Seebo solutions are used by manufacturers in many industries, including Nestle, Procter & Gamble and Hovis, Super Bock and Allnex. The Seebo digital twin is used by production teams on a daily basis to transform actionable, accurate predictive insights into timely actions that drive continuous improvement in throughput.

Aera's Cognitive Operating System™ is the digital brain for your company. It brings agility, scale, accuracy, and speed to your decision-making. This is possible by dynamically orchestrating four fundamental architectural pillars for Cognitive Automation: data science, process, change, and science. Aera's real-time crawling technology is a patent that collects, harmonizes, and augments billions from complex enterprise systems and other data sources. All this while keeping context. The result is that 100% of the internal and external data required to decision automation and enhancement are made available in real-time. Aera implements advanced techniques such as optimization, prediction, modeling, and artificial intelligence (AI), within the context of a decision. The patented models incorporate domain expertise with thousands of predefined measures that can be used in all areas of the business. You can either bring your own or build one of our pre-packaged algorithms.

Commerce media uses large-scale intent and purchase data, as well as commerce-focused AI, to increase advertising returns on the open web for media owners and marketers. Marketers can reach in-market audiences at all stages with the right ad for every moment. Media owners can increase their revenue by activating and enriching their first-party data. Consumers will have more relevant experiences. Based on exclusive research involving 17,000 consumers and 22,000 advertisers worldwide, this report provides insights into the changing world of shopping and the role digital advertising plays in it. With eCommerce growing and major industry changes ahead, marketers need help building, scaling and activating first-party audience. Media owners also need more ways to add value and addressability to their inventory. Commerce media is a future-proof method to take advantage the open internet's commerce opportunities.

FreePoint Technologies' ShiftWorx provides a ‘holistic’ shopfloor management platform that when applied in whole or in succession affords manufacturers a production optimization solution backed by Toyota Production System (TPS) consulting expertise. ▪ Fully customized modular suite of products. ▪ Toyota Production System (TPS) expertise ▪ Measures and monitors critical production areas. ▪ Managed Services included. ▪ Cloud-connects equipment of any age, type or brand. ShiftWorx is a unique grouping of modules that provide an end-to-end solution for continuous improvement across the production floor. ▪ Production Management - Real-time information on machine performance, jobs, and operator workforce. ▪ Performance Analysis - Metrics at the machine, line or plant for historical, situational and predictive insights. ▪ Quality & Compliance - Benchmarking, standards and procedures to meet audit and compliance regulations. ▪ Team Member Development & Performance - Operators have better tools for creating value added work. Measure, Analyze, and Improve with ShiftWorx! Contact us for a complimentary consultation from our TPS experts! Schedule a software demo specific to your Industry today!

Wix Answers is the first industry-wide unified customer support platform. Agents are more efficient, and teams gain deeper insight into their operations by having all support channels integrated into one platform. Wix Answers employs an AI-powered, centralized approach to knowledge management. This makes customers more self-reliant, agents more efficient, and organizations run more smoothly.

ABBYY Timeline, a Process Intelligence platform, allows businesses to use the information within their systems to create a visual representation of their processes, analyze it in real-time to identify bottlenecks and predict future outcomes. This will allow them to make better decisions about technology investments. Today, the vast majority of process execution can be tracked, managed and completed through any number IT systems. This means that you have a complete record of all aspects of your processes. To create a complete view of the process execution, you only need the right tool. This is not possible with traditional business intelligence tools, dashboards, or reports. ABBYY Timeline can. This wealth of data can be used to uncover patterns and insights that will help you create better customer experiences and improve operational efficiency.

The only platform that enables all digital customer experiences. Built to eliminate silos Sprinklr is used by thousands of enterprises around the globe every day to market, advertise and care for consumers via 23 social channels, 11 messaging channels and chat. Why switch from fragmented point solutions and a platform that is purpose-built and unified to support your business? You can leverage the power to collaborate across channels and teams with a unified view and context of your customer to create better experiences for them. Listen to and learn from customers, market, and competitive insights, and then take action in real time. Real-time insight into brand awareness, customer loyalty, brand perception, and user satisfaction will help you to avoid guessing at your brand equity metrics.

Automated conversational analysis with actionable insights in over 30 languages. Awaken's Conversational AI suite can be deployed quickly and is guaranteed to improve profitability as well as customer experience. Automate quality assurance by analysing agent and customer emotion expressions, categorizing by reason for contact, and increasing your team's performance. This will result in a better customer experience. Translate and transcribe interviews, generate subtitles automatically and translate voice to sound in real-time in over 30 languages. Dynamic scripting with drag-and-drop configuration can reduce training time, increase staff retention, and protect process knowledge. Get insight into your operations to unlock 85% operational efficiency improvements and increase sales output by 25% Automately generate subtitles for media files either in real-time or uploaded files. This will increase customer connections and make it easier to reach new markets.

Genesys Cloud provides rapid innovation for companies of all sizes and industries. It is an API-first solution that has been refined over a decade and has proven its scalability, security, and reliability. Access to new functionality. Get the latest AI-powered customer journeys and employee journeys. Your business will benefit from the best customer and employee experience. Trust a single technology platform and provider with a multitenant, microservices-based architecture. It offers the flexibility, security, agility, and scale you need. Genesys Cloud empowers you to have more meaningful conversations with customers through Genesys Cloud.