Alternatives to FeedNotch

A platform for managing Omni-channel Experiences. You can do more than just survey. Power-up your experience management programs. All touch points can have an omnichannel experience. All data in one location. You can customize and share email surveys to increase open-rates. You can customize the subject, body, or share from an email address you choose. White-label your emails, and share. For feedback, share a QR code that can be scannable. Share the code with respondents. Respondents can scan the code to access the survey and take it. Generate multiple unique survey links for sharing surveys. These links can be tracked and used to measure survey performance. You can white-label your survey by using Custom Domain. You can embed surveys to engage customers and visitors on your website. You can embed the survey as a popup card, chatbot on your website, or inline embed. Our mobile SDK allows you to quickly create surveys and collect actionable information.

SurveyOL is professional, efficient, and simple. It provides cutting-edge feedback and communication technology that was once only available to large companies. You can choose from many question types, including multiple choice, image choice, dropdown, textbox, comment box, NPS, star rating, slider, grid, ranking, uploads and more. You can download more than 100 survey templates as a foundation for your custom surveys. SurveyOL allows you to choose from a variety of color themes and can be customized with different fonts and styles. Your response rate can be increased by sharing your surveys via the web, QR code and social media. Its robust analytical tools and real-time responses will allow you to meet your budget and timeline expectations. It is easy to export survey results to Excel Word, Word, PowerPoint, or PDF. SurveyOL allows you to make better decisions.

Introducing Userback, the leading user research platform tailored for small teams dedicated to gaining deep insights into user behaviors and enhancing product development. Userback provides the tools to capture feedback in a visually enriched format, along with metadata, to offer a profound understanding of user sentiment and actions through in-app surveys such as NPS, CES, and CSAT metrics. With Userback, you can enrich feedback context by diving into detailed session replays. Effortlessly segment users and monitor their interactions right from the point of login. With the ability to target specific user segments for personalized surveys, you can gain a comprehensive overview of user experiences from initial trial to potential churn. Elevate your brand image through customized feature portals, public roadmaps, and a centralized feedback hub that not only streamlines processes but also significantly boosts closure rates. Worried about coding? No problem at all! Start your journey promptly with a user-friendly browser extension, designed for internal quality assurance and meticulous bug tracking.

Noora provides everything you need to gather, clarify, and prioritize product feedback from users and colleagues. Your users can vote on feature requests and help you determine which issues are most important for your product teams. Engage with users and discuss the problems they are trying to solve with your product. All feedback can be viewed and managed in one place. The admin view allows you to tag, label, merge, and respond to all comments and suggestions from your users. Get rid of messy spreadsheets. Your users will be able to easily understand your product vision and reduce churn. As you set the status of feature request from your users and your teams, your roadmap is automatically created. Choose the columns and statuses that best represent how you will deliver value to your users. We'll notify all users who have requested the feature when it is marked as complete.

BugHerd is the easiest visual feedback and bug tracker tool for web projects. It's loved by thousands of amazing teams around the world to help them manage their web projects. With ZERO project limitations, point & click client feedback directly onto your site. --- BugHerd works in just 3 steps 1. The intuitive browser extension allows you to pin feedback to your webpage elements. 2. All pins are automatically updated with contextual metadata, including browser, OS and screen size & resolution, and selector information. 3. You can instantly create task cards from feedback. This will help you manage your workflow. --- No more emails, spreadsheets, or headaches. Start in minutes with a 14-day free trial.

Don't let ideas slip by the cracks. Use a dedicated customer feedback tool to collect, analyze, and organize feedback. Find out which features are most popular, filter feedback by impact and segment, and clarify your use cases. Don't waste your time building the wrong things. Get feedback and feature requests based upon priority. Add them to your roadmap and integrate with project management tools such as Jira. When you release a feature, automatically follow up with people. Keep the feedback loop open. Communicate what your team is up to. Announce new features to engage people.

No more spreadsheets or messy Slack channels. FeedBear allows you to centralize feedback, ideas, and feature requests, quantify them and plan your roadmap. This will help you improve feature adoption and retention. It's so easy that you can begin collecting customer feedback in minutes. Set it up on your domain using your logo and colors. You can also add custom CSS. We keep things simple, intuitive, fast, and easy. Check out our feedback board. FeedBear allows you to listen to your customers and collect ideas and feature requests. Then, you can prioritize them and keep customers informed. All your feedback, feature requests, ideas, and suggestions can be gathered in one place. One for feature requests and one for bugs. Keep your requests organized. Users can post requests and vote on existing ones. You can also merge duplicate requests seamlessly. Keep customers informed about your progress and keep them engaged. As you work on your product, send out automatic status updates.

Turning user pain into product decisions that matter. Four steps to meet the needs of your team. From raw ideas to real results Collect quantitative and qualitiative user data into a unified workspace. Convert 1000 user comments into 10 features or projects using AI pattern recognition. Kaleido's automatic report can be used to identify the most important projects. Help team members to understand the concept behind each product task. Analyze input to identify patterns. Kaleido AI can help you. Simplify data structures for users, consolidating 1,000 ideas into 50 projects. Once patterns have been identified, you can access all the relevant data collected by users. Make informed decisions on which areas of your product you want to focus. Find out which points your users are most interested in. View the total data of your users. Trends in the issues can be identified. View the important data about users.

Management of feature requests should not feel like a full time job. Your product team spends hours maintaining feedback in Jira and spreadsheets, only to be disorganized and abandoned. With context from Salesforce and Hubspot, we make it easy for Product teams to collaborate on feature requests across departments. Your inbox is filled with feedback from all directions. We help product teams cut through all the noise. Quantifying customer details and request impact. Top requests by product category or theme. Assure that all submission details are correct. To make sure that teams have all the details they need, create templates. Reducing redundant roadmap questions. Save time responding to emails and Slack messages. Instead, update teams with just a few clicks. You will see the total revenue impact and customer context. You can see top requests in areas that you manage by common themes. Every day, product feedback is received by customer-facing teams.

Copilot is a tool for product-led growth companies that collects, analyzes, and drives user insights at scale. In seconds, you can set up feedback infrastructure. Create a feedback experience that encourages users sharing more. Monterey can be integrated into your daily routine. All feedback can be consolidated, so your product and engineering teams don't have to spend endless time tagging and categorizing feedback. This will allow them to spend more time with users and ask engaging questions. Stop looking for hidden gems within customer feedback. You can quickly make sense of large amounts of data. Give product, support, or user research teams a powerful kaleidoscope that zooms in and out on the data points that are important.

Cloud4Feed offers omnichannel options for feedback collection. Customize the channel to match your customer touchpoints, and you will receive a large number of customer comments. By customizing the feedback triggering frequencies based on the processing time intervals of the touchpoints, you can prevent the delivery of a large number of surveys to customers. Set validity periods for feedback surveys. Set up reminders for customers who haven't yet provided feedback. Retailers can easily receive feedback from customers about their expectations of the store, brand, or store's appearance. They can also request specific products/services. In the automotive industry, feedback from customers is collected at various contact points and then reported to managers so that they can take action. Customers who have received service are contacted as soon as possible using the most appropriate channel.

UserVoice is the leading platform for product feedback from B2B Software as A Service (SaaS). UserVoice integrates with your existing systems to add quantitative metrics to the qualitative feedback that you receive. Get feedback directly from your end users. You can easily capture feedback from customer-facing employees right from the place they work. Our Slack and Microsoft Teams integrations make it easy for your entire company to see what customers are saying.

Sleekplan is a one-stop solution for user feedback. It organizes user requests, brings feature voting boards, changelogs, roadmaps, and satisfaction surveys to you website. Create a central place to collect, track, and organize external and internal feedback. To make smart product decisions, define user attributes and create custom segments. Be sure to pursue your ideas and suggestions. Get feedback and discuss potential solutions. Facilitate support through interactive thread-based discussions instead of lengthy emails. You can keep the feedback flowing without interrupting your end users. Allow them to quickly and easily share their feedback within your web-based application

AI will automatically consolidate and transform all your customer feedback into actionable insights. Consolidate feedback scattered across all channels and team (sales, customer success, support). Never miss another valuable insight. Save time by automating the feedback analysis process. You can easily measure whether your latest release has caused happiness or complaints. Understanding the timeline evolution of an issue with each iteration. Identify emerging trends and customer pain points that are on the rise. Validate topics that are important to your customer segments. All feature requests are counted and tagged automatically. Advanced sentiment analysis makes them even more powerful. Your customers' feedback can help you understand how your product updates have solved a problem, or improved a particular pain point. ClientZen allows you to answer questions faster so you can concentrate on the vision.

CustomerMX allows organizations to monitor, respond, and improve the main points of a customer journey. It also incorporates customer feedback into every decision. CustomerMX allows organizations to monitor, respond and improve the key points of the customer journey. Real-time feedback and connection with customers is key. You can see what your customers think and feel by integrating social sentiment and internal data into one platform. CustomerMX allows users to understand customer perceptions about their companies through relevant data collection. This can help improve customer retention. Market analysis helps you understand customer behavior. Optimize customer share of wallet. Increase brand awareness and equity. Reduce your business costs to serve.

All-in-One Software for Digital Channel Feedback Mopinion is a digital platform that helps digital enterprises listen, understand and act across all digital touchpoints (website, mobile, and email). Mopinion allows its users to create customisable online feedback form (including various CX metrics like NPS, CES and CSAT) and trigger them based upon rules such as mouse movement and time on page. It also allows for comprehensive visualisation via customisable dashboards, text analysis, and smart labeling. Users can use proactive alerts, role-based views, and connect to PM tools like Trello or Asana to receive feedback and collaborate with other members of your digital team. +Customisable feedback forms +Real-time statistics Integrations with +API +Various CX metrics +Text analytics +Advanced reporting capabilities Mopinion pricing starts at $35 USD/month

Transform your users' true thoughts and feelings at the time of their experience into actionable insights that will transform your company. Our unique smiley-face surveys encourage, engage, and motivate users to leave feedback. This "in-the moment" feedback is more accurate and has higher response rates. Research shows that 86% of buyers are willing to pay more for a better experience. Our fully customizable feedback kiosks are a visual reminder of how much you care about your customers' feelings. Easy-to-use customer feedback surveys draw customers to them to share their experiences. You can quickly and easily rate your service with smiley faces ratings. Interactive customer surveys are easy to use and provide quick results. Our push-button feedback surveys now offer touch and touchless options.

Real-time alerts allow you to respond to customer feedback and close that loop efficiently. You can see what customers say with data analysis, visualizations and taxonomies that are tailored to your company. To create champion employees who thrive on customer satisfaction, collect, analyze, and respond to internal feedback. With proactive communications, you can create a seamless delivery system. Reduce call center volume and foster a culture that cares about customers. Digital-first approaches can reduce operational costs. Easy capture multi-channel feedback at any stage of the customer journey. With listening posts, you can reduce cart abandonment and hear from the'silent shoppers'. Real-time feedback can help you prevent churn and improve your service. Tenant needs can be addressed faster and complaints volume and complexity reduced. Reduce inbound calls while keeping customers informed through proactive communications.

Better way to gather customer feedback. All your product feedback can be captured, organized, and announced in one place. Simple and easy solution to capture and manage customer feedback online. A powerful new widget wraps our web platform. You can embed it on your site. Built for teams who want to ship faster and better products. You can manage your entire board from one view. Integrate directly to your platform for seamless user experience. You can create as many widgets on any plan as you wish. Every word can be translated into your language. Frill can be updated with your brand colors. Automated emails keep customers informed. Your product's lifeblood is your customer feedback. Get ideas from customers and let them vote and comment on them. Incorporate the best ideas from your customers into your roadmap. Show your customers how your ideas fit into the bigger picture.

You can capture feedback in seconds, plan future roadmaps and share product updates all within a user-friendly, affordable platform. High-growth teams can use a seamless feedback management process. Your entire team can create a unified feedback collection system that captures all customer insights. Stories in UserVitals contain feedback and insights from various platforms. Get a better understanding of your users, evaluate feature requests, then tailor your solutions accordingly. A road mapping tool helps you organize, visualize, and track the progress of a project in real-time. This will improve alignment and transparency within your team. Filter and group users to analyze cohort numbers. Inform your customers about any product changes based on customer feedback. Your team is making great product improvements. Your customers should be able to see them. Introduce custom widgets and changelogs. Participate in every stage of product improvement.

SAASFE allows you to receive ideas, create roadmaps and manage requests from one place. Get feedback, feature requests, and ideas directly from customers. A product roadmap is a plan that outlines the vision and direction for your product offerings over time. To notify customers about the latest product updates, create a changelog. Customer feedback is vital to any company or product. They can help you grow your brand in the right direction. Customers can vote on the next major feature suggestion. Customers can vote on the proposals to help organizations decide which features should be prioritized. Administrators will have access a robust dashboard that collects all the feedback/ideas, details, and details in one place.

Herald makes it easy to solve customer problems without losing them in CRM, Slack or email threads. You will be able to analyze with great accuracy. Any feedback received from customers on any issue can be recalled. Instantly see every customer who has a problem. Herald consolidates user feedback to streamline and automate followups in order to gain clarity on the customer’s problem. Herald allows product teams to align customer-facing teams on product strategy. Relay decisions efficiently: All account owners can easily be updated about the status of customer-requested feature statuses with one click. Herald makes it easy to capture, organize, and share customer feedback. Receive your customer feedback reviewed by the product team every day. You can easily see the current status of each customer's request. Customers can view the status of their requests in private. You can use completed items as collateral for account expansions and renewals. You can use it to re-engage a prospector churned client who has been lost.

All-in-one, highly customizable customer support and feedback software available in SaaS or on-Premise. - Community Feedback Software This tool helps you collect, organize, and manage your feedback and feature requests. Smart voting and commenting systems provide insights that can be used to create product development roadmaps. Analytics and Insightful Reports help you to assess the efficiency of your support team and analyze customers' experiences. -Help Desk for Ticketing The feature-rich ticketing system provides a way to manage tickets using customizable statuses and tasks, private notes, comments and reports, as well as Kanban Boards. Smart system automation and notification rules can help reduce the workload for your support team and save money.

FeatureShift makes it easy to gather bug reports and feature requests. Keep customers informed and maintain a public roadmap. Avoid creating features that users don't need. This will save you time and money. Collect upvotes and you can determine which features to focus on. Keep a public roadmap and let users know via changelog when new features are released. It can be difficult to predict what your users want and expect from your product over time. Why not ask them? You can efficiently and effectively manage bug reports and customer requests. Focus on the submissions with the highest number of upvotes. You can make your users happy and deliver features with confidence. We don't want our tool to be just another tool that does everything and then loses its focus due to a bloated backend. We focus on the most important things to make it easy to get feedback and maintain a friendly relationship with customers.

You need targeted feedback. Our Forum allows you to create a place for customers to interact openly and productively with you and each others in a structured way. This will increase customer engagement, improve your processes, and enhance brand recognition, according to our statistics. Convert customer conversations into tickets to keep track. All incoming emails can be converted into tickets. Prioritize, categorize, and assign the emails to the right people. To share your knowledge and help with repetitive problems, save your workarounds and best practice into your Treasure Box. Your support team can reduce the time it takes to respond and become more efficient. Every customer deserves your attention. Live Chat allows you to be at the right place at exactly the right time. Start a conversation with people who need your assistance and let them become your loyal customers.

Productroad is a platform that helps companies listen to customers to improve their products. It is a place where customers can share their feedback and upvote other users' feedback. A product team can create a roadmap based upon customer feedback and share it with other team members or customers. We create a changelog for the product and notify customers about their feedback.

Hello Customer is an end-to-end customer feedback management platform. It allows you to collect, analyse, and respond to customer feedback in real time. You can create customer satisfaction surveys using NPS, CSAT, CES or CES. Our AI engine ISAAC allows you to instantly see where your product is doing well and where it needs improvement.

One platform to collect, analyse and act on customer feedback. You can turn feedback into features and share your product development journey with users. Prioritize features that are most in demand by users to help you prioritize your resources. Find out who is asking for which features and what their use cases are upfront. Let everyone know what's going on and keep them updated. All the information you need to complete customer feedback loop. Don't miss anything. Track feedback using vote on behalf. All parties should come together, whether they are in sales or marketing. Make Feature Monkey part of your website. You don't need to log in again to leave feedback. Baboon-the-monkey will manage it all automatically. Keep track of the features your client requests and close the deal. All teams should come together, whether they are in sales or marketing. Collect feedback from all teams in one central location.

LazyMonkey provides innovative QR-based solutions for feedback that streamlines the feedback process across industries. Our flagship healthcare feedback system allows hospitals to collect real-time feedback from patients by providing a QR code at the point of service. Patients can scan the QR code and then provide feedback via an intuitive online form. The system collates all feedback data into a dashboard that is easy to understand and can be used by hospital administrators to identify areas for improvement. LazyMonkey's technology is not limited to healthcare. It can be applied in other sectors as well, including public services, banks, retailers, malls, and educational institutions. Our proprietary software integrates seamlessly into existing systems to facilitate unique QR code generation and data collection, as well as dashboard visualization.

Customer feedback is important. Collect and measure customer feedback in order to deliver exceptional customer experience. Our customer feedback system offers Smiley Boxes as well as digital collection methods that allow you to collect large amounts of valuable customer feedback. Organizations can achieve high customer feedback response rates with intuitive devices. Our solution is easily deployable worldwide without the need for IT integration. The Smiley Box was developed and built in Switzerland. It has a strong construction that resists water and impacts. It also has a battery life of over a million clicks. Our solution uses the most recent in computing infrastructure and is constantly evolving to meet new performance requirements. Our data center adheres to the highest security, privacy, and redundancy standards.

AskNicely is an innovative customer feedback platform that uses the Net Promoter Score (NPS) to measure and improve customer experience. AskNicely allows brands and businesses to collect feedback through one-touch surveys. The team can share real-time insights with them, as well as empower them to take immediate action based upon customer feedback. AskNicely integrates with many of the most popular tools that businesses use every day.

Survicate is an effortless survey software for getting continuous customer insights at scale. Whether you want to measure customer satisfaction (CSAT), track your Net Promoter Score (NPS), get website feedback, or test product-market fit, Survicate supports any use case related to collecting and managing customer feedback. Why choose Survicate? • Easily create customized surveys and start getting customer feedback within minutes • Run surveys where you need them: via email and link, on your website, in-product, or in mobile apps • Connect with your other tools, such as Hubspot, Salesforce, Mailchimp, and more, via native, one-click integrations • Capture partial responses and target users at various points in their journey With Survicate, you can: • Get constant streams of insights from your customers at all stages of the user journey to better understand their needs • Learn what customers think of your website, product, or customer service and get data to validate your ideas • Automate continuous feedback collection to track key metrics over time • Act on feedback to increase customer satisfaction and loyalty, reduce churn, build better products and develop more effective marketing strategies

AI is used to organize customer feedback, including online reviews, calls recordings, support tickets, and surveys. This allows you to see and comprehend your natural language data with unparalleled clarity. Your customers can share a lot of qualitative feedback with us via email, chat, chat, and phone calls. Customers often ask questions, discuss potential purchases, and return products. Machine Learning is used to determine the natural language of Churn or Retention. Quickly identify features, products, feedback, and other factors that are most closely related to Customer Retention or Churn.

Our Smileys collect genuine feedback from customers to help you improve customer experience, drive efficiency, growth and profit. Happy customers are more likely to buy! Capture emotions now and again. Improve customer experience is a continuous cycle that involves gathering reliable feedback and then taking action. Real-time customer insights can transform your business. We are happy to discuss the Smiley feedback solution with you and help you determine how it can be tailored to your business. HappyOrNot improves customer experience, identifies problems and suggests solutions. Let the feedback flow and share it with the entire organization to inspire service excellence. It's one thing that works. Our Success Services provide the best practices and tools to transform your company. An analytics tool that works well is fun and accurate. It also provides real-time insights and predictions.

Customer feedback can be analyzed across all channels, from support tickets to reviews. You can combine customer feedback from reviews, surveys, surveys, support tickets and other channels into one repository. Each piece of feedback will be automatically analyzed for sentiment and topics based on your taxonomy. Real-time insight into customer issues and requests to drive tangible improvements in your CX. All your feedback can be gathered in one place using all your favorite tools. Automatically analyze customer feedback, reviews, and support tickets. Prodsight automatically scans all your conversations and identifies the most important topics you should be following. Our AI suggests topics like cancellations, technical issues, and pricing complaints. You can create your own topics to track specific elements and features of your platform. To identify the root causes of issues, drill-down into sub-topics.

Online CSAT, CES, or NPS surveys allow you to collect and analyze customer feedback. Marcom Robot customer feedback software allows you to measure customer sentiment, quantify customer loyalties, and find out how customers feel about your products, services, and interactions with your team. There are many customer feedback tools out there. Marcom Robot offers the features you want, the UX that you love, and the pricing options that you can afford. Marcom Robot offers both multi-question and one-question surveys. You can create, launch, analyze and then act on customer feedback with this all-in-one tool. In minutes, create and launch customer surveys with just one click. You can use smileys, thumbs up/down and stars rating to engage your customers. Our survey builder allows you to create multi-question surveys that include single-choice and multiple-choice options, yes/no radio, yes/no, and other types. Ready-to-launch CSAT and CES survey templates.

You can unify your feedback data and Salesforce data by mapping survey responses back into any Salesforce object. Automated follow-ups can be automatically initiated with the right person or team to resolve customer issues based on a single answer. You can create personalized surveys by combining Salesforce data, such as a case number and the name of the service rep, directly into your survey questions. Feedback data can be used to improve the world's best customer service software. To account for different customer journeys, create Lifecycle Maps. You can personalize each customer journey by identifying key points of interaction where feedback is most important and aligning specific surveys with those moments. To ensure accurate feedback, you can meet your customers right where they are. Salesforce Feedback Management allows you to survey customers via email, SMS, WhatsApp and Facebook.

This is a place to collect audio, texts, and videos. This feed can be feedback, answers to questions, criticism, praise or testimonials, reviews, assignments, or even interview screening. It is a solution that allows you to gather all the information you need in one place. Boost your credibility! Showcase your finest testimonials, whether from Feedspace or other platforms, on our Wall of Love. Elevate your brand on social media and websites to foster trust and attract more users/clients. Feedspace is essential in many aspects of business. It allows for feedback collection, automation of recruitment processes, creation of marketing strategy, product growth, and more. Businesses find it difficult to commit to a tool for feedback management because of the lengthy and complex integration process. Our easy integration and onboarding make it easy to collect responses from your network. The interactive dashboard is a powerful feedback analysis tool that helps to understand the feedback. Feedspace, a platform that allows users to give feedback and share their ideas with others, is also a great way to reach out to those who believe there are no limits!

Get better product decisions by coordinating the voices of your customers. Birdie allows product-related employees to centralize and categorize feedback from multiple sources in one place. With the help of AI, they can also gain insights. Our platform helps product-centric companies better understand their customers at scale in order to develop product strategies that increase acquisition, conversion, retention, and profit. Our SaaS platform combines cutting-edge AI technology with human expertise. This gives product teams a superpower: listening to millions upon millions of customer feedback, prioritizing key features, optimizing product positioning, identifying emerging trends, and monitoring competitors. Based on customer feedback, you can make better product decisions and prioritize your roadmap. Using the words of your customers, refine product positioning and create key messages that resonate with your audience. Spend your time talking to customers and less time analyzing data.

With one-click review requests and text message communications, it's easier than ever before to get the best reviews on the sites that matter. You can send requests from your desk or have your team send them out from the field. You can filter and sort by employee, location and review site. Receive alerts and respond quickly to negative reviews to create amazing customer experiences. You can quickly see all your KPIs to see how your company and your team are doing. Get instant alerts to identify actionable trends and quickly grow your online reputation. Our system automatically guides customers to the best review site for them once you have chosen and prioritized the sites. A seamless experience for customers means more reviews for you. All of your reviews, as well as your business information, social media feeds and other details, can be displayed in one place.

NPS Software for your business. Start collecting customer feedback by sending a simple Net Promoter Score® survey. Our automated survey platform will help increase response rates, collect actionable customer feedback, and maximize business growth. Multiple campaigns can be run to survey different audiences based on predefined schedules or events that were triggered in another application. You can combine email and in-app templates to reach customers on the channels that are most likely to respond to your surveys. You can personalize the survey templates' design and language and create a follow-up question that is based on the feedback. You can increase your response rate by using your domain and A/B testing subject lines. Also, have your audience verified for deliverability. Keep track of all the surveys sent to your audience. Workflows allow you to automate different processes and create unique scenarios.

Survey platform to ask design, product, or marketing questions. We can provide both qualitative and quantitative answers from your audience or customers. Our behavior is what makes us human. Our advanced behavior filters allow you to reach a specific audience in minutes. This will give you a clear understanding about the product your customers use. Choose the right device type for your surveys and tests. Ensure that your content is understood by all audiences, regardless of where they live. Flexibility for all media types and stages in your production process. React to screen, screen, images, and video copy wherever you are in the production cycle. Teams can quickly get answers with our intuitive test-creation process. Optimize your testing process, personalize the flow, and get more feedback than ever. Ask your customers to share their ideas and to relate to your site, product, and service.

Customer feedback is more than just surveys. Customer feedback insights. All customer feedback from all channels is aggregated and analyzed in real-time with AI. This information is then delivered to SaaS leaders for better growth strategies using LoopVOC. All your customer feedback is gathered and analyzed together in one place. AI-powered text analytics provide customer insights, so you can spend less time looking for the problem and more time solving it. Your team can start immediately because our topic modeling is unique and specific to B2B SaaS. It's the real-time voice of your customer. There's no need to guess what customers want. Your team will have visibility into the most important risks and opportunities throughout the customer journey so they can identify and address them early. This will allow you to create a customer program that is both beneficial for your customers as well as your bottom line.

You can measure customer experience at every stage of the journey and link improvements to business results. A proven approach to CX decisions is essential in order to increase revenue, brand loyalty, market share, and customer satisfaction. The Verint Experience Management CX Suite, formerly ForeSee, is a comprehensive and integrated CX intelligence platform that helps companies prioritize CX and profit from customer feedback. Consolidate tools. Capture the whole voice of the customer. Measure the entire journey with precision and efficiency. Know where to put your focus and how to fix it. CX decisions should be based on a proven methodology that uses 250M benchmarks. All employees, from analysts to executives, can access CX intelligence. Your insights team will be a part of your extended team. ForeSee's CX experts provide expert strategy and analysis.

While businesses know that experience is a competitive advantage, many aren't moving the needle. Revenue goes down, while customer scores go up. Why? Old, inefficient techniques such as monitoring apps and feedback collection can distract you from the important things. InMoment was created to change this. InMoment is introducing the Experience Improvement (XI), a movement that will transform the way your company approaches business initiatives. Businesses can use a unique combination of technology and human expertise to create profitable and effective programs that improve customer, employee and business experiences. Experiences are personal and emotional. They can be dynamic. It's the hardest part of your success. Find and prioritize the most important, emotional moments that will connect you with your most valuable customers and help you grow them.

Fynzo's dynamic business software will revolutionize the way you work and help you deliver exceptional customer service. Let's take a look at our simple-to-use software tools, which will help you optimize your workflow. The Fynzo online survey tools can help you gain powerful insights by creating and sending personalized online surveys to your target audiences. Fynzo's pre-made templates, ease of use, and collaboration options make it easy to create and distribute surveys. You can create, share, and analyze survey results anywhere, anytime. Fynzo's user-friendly offline data collecting feature allows you to collect responses and view them in real-time. Your online surveys can be distributed to your target audience. You can embed them on your website, share them on social media profiles and send SMS invitations to them. Or, you can simply reach them via QR codes.

telbee allows you to add voice messaging to your website or create standalone voice recorder URLs that can be shared via social media, podcasts, email, or QR code. Your customers, visitors, and community can communicate their thoughts whenever it suits them, then they can move on with their day. You can listen to or read their messages in 50+ languages in our team's inbox, your email client, or anywhere else via Zapier (coming soon). You can then continue the conversation by speaking - either you or the right person on your team - adding text and images, as well as links if necessary. You can customize your voice channels to suit your brand and usage needs. We make it easy to build human relationships and understanding, whether it's for sales growth and retention, providing support and gathering feedback, collecting information, coaching clients, or any other purpose where listening and relating person-to person is important.

Get the most intuitive analytics platform and work with your company to implement it. All employees have access to the Voice of the Customer. All the relevant information is organized in one place, with your customers' needs and wants at the center. Beautiful user experience with the right amount of detail. Echoes is a true platform for self-service.

Rannkly, an AI-driven software, can manage and improve the online reputation and social media platforms for a business from a single dashboard. It allows you to monitor, respond, and generate ratings and reviews for your business in order to build your brand. It automates the response process using time-saving technology. You can also schedule and publish social posts to all platforms with one click. All these features are combined with the all-in-one QR Code which allows both customer and organization to interact with each other using better technological tools. Customer can easily check out the services of the organization. Organization can also collect and organize customer data effectively. Customers can view the menus, offers, and coupons of the company. Organizations can manage their customer database with a single scan of WhatsApp. Accept payments via QR code and connect to your organization to increase public engagement

Capture, analyze, and take action Voice of Customer Easyrewardz Collecta helps you build real customer relationships and create a customer-driven company. Listen to what customers have to say about you brand and learn what it takes to create memorable experiences. 1. Capture VoC in real-time Every customer experience can be a chance to improve your brand experience. You can deliver the best customer experience by asking them for feedback using our multi-channel templates that include feedback, polls, and product/service review. 2. Ask the right questions to capture context Ask your customers relevant questions to understand how they view your brand. You can customize questions to suit customer segments or customer journeys and reward customers who share their feedback. Create dynamic questionnaires based on customer affinity and customer segment. 3. Get actionable customer insights You can analyze the feedback of your customers through real-time dashboards and detailed reports that include actionable take-aways.