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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

The innovative FeedNotch platform was designed to help professionals such as them easily collect, organize and collaborate on feedback from customers, resulting in an efficient and streamlined product development process. They can create teams, invite coworkers, members of their organization, and even experts from third parties to participate in the collaborative process. Say goodbye to messy spreadsheets and scattered emails, and say hello to a central hub where ideas and feedback can easily be shared and discussed. No more wasting valuable time trying to find the right feedback, or attempting to keep track of notes and thoughts from team members. FeedNotch keeps everything in one place, making it easy to access. FeedNotch is unique in its ability to group feedback and make it easy for teams to access feedback that they are interested.

Description

Hello Customer is an end-to-end customer feedback management platform. It allows you to collect, analyse, and respond to customer feedback in real time. You can create customer satisfaction surveys using NPS, CSAT, CES or CES. Our AI engine ISAAC allows you to instantly see where your product is doing well and where it needs improvement.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Discord Yes 
Freshdesk No 
Hotjar No 
Microsoft Dynamics 365 No 
Salesforce No 
Slack Yes 
SurveyMonkey No 
Typeform No 
Usabilla No 
Zendesk No 

Integrations

Discord No 
Freshdesk Yes 
Hotjar Yes 
Microsoft Dynamics 365 Yes 
Salesforce Yes 
Slack No 
SurveyMonkey Yes 
Typeform Yes 
Usabilla Yes 
Zendesk Yes 

Pricing Details

$9.9/month
Only admins and product owners have to pay a subscription fee of $9.9/month and the whole team is good to go.
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

FeedNotch

Founded

2023

Website

www.feednotch.com

Vendor Details

Company Name

Insider Metrics

Founded

2015

Country

Belgium

Website

www.hellocustomer.com/en/

Product Features

Customer Feedback

Alerts / Notifications Yes 
Behavior Analytics Yes 
Bug Reports Yes 
Community Feedback Tools Yes 
Live Chat No 
Negative Feedback Management Yes 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture Yes 
Surveys Yes 
User Testing Tools Yes 
Video Feedback Yes 
Visual Feedback Tools Yes 
Voice of the Customer (VoC) Yes 
Website Feedback Yes 

Product Features

Customer Experience

Action Management Yes 
Analytics Yes 
Customer Segmentation Yes 
Dashboard Yes 
Feedback Management Yes 
Knowledge Management No 
Multi-Channel Collection Yes 
Sentiment Analysis Yes 
Survey Management Yes 
Text Analysis Yes 
Trend Analysis Yes 

Customer Feedback

Alerts / Notifications Yes 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management Yes 
Net Promoter Score (NPS) Yes 
Screenshot / Screen Capture No 
Surveys Yes 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools Yes 
Voice of the Customer (VoC) Yes 
Website Feedback Yes 

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