Alternatives to Everest 7

Vivantio has been recognized as one of the best customer service management software platforms on the market. We provide a SaaS service management product that serves multiple customer service areas including customer support ticketing, help desk, service desk, IT service management, asset management, and enterprise service management, all backed by proven industry frameworks, such as ITIL. Vivantio provides flexible licensing options to meet the business requirements of the world's fastest growing organizations.

Intelex delivers a unified software system for overseeing Environmental, Health, Safety, and Quality (EHSQ) initiatives. Its expandable platform is crafted to consolidate, oversee, and scrutinize EHS and Quality data comprehensively. The solution works on any device to meet the realities of your workplace. With Intelex, your organization can: Elevate your EHSQ program outcomes by supervising workflows for superior performance and command. Discern patterns and propensities through goal-setting to deepen understanding and improve decision-making in your EHSQ program. Diminish occurrences and cut down on administrative tasks by efficiently supervising, managing, refining, and extracting insights from your safety data via our intuitive safety software. Simplify the management and reporting of air, water, and waste emissions, and oversee environmental outputs to fulfill sustainability objectives. Foster ongoing improvements in quality by seamlessly logging and monitoring all instances of nonconformity within a unified, web-based system. Investigate trends across various departments, sites, or locations. Intelex can help you manage compliance with international standards and regulations such as: OSHA, WCB, ISO 45001, EPA, ISO

SimplerQMS offers a cloud-based Quality Management Software, specifically designed for the Life Science industry. SimplerQMS helps ensure compliance with various regulatory requirements, including FDA 21 CFR Part 11, EU Annex 11, GxP, cGMP, GAMP 5, GDPR, EU IVDR & EU MDR, ISO 13485:2016, 21 CFR Part 820, and ICH Q10, among others. The system is fully validated according to GAMP5. The system offers a range of Life Science QMS modules such as Document Control, Change Control, Training Management, Supplier Management, Complaints Management, Non-Conformance and Deviation Management, CAPA Management, Audit Management, Technical Documentation Management, Risk Management, Quality KPIs and more. SimplerQMS integrates with Microsoft Office and allows users to work with documents in applications such as Word, PowerPoint, and Excel. Overall, SimplerQMS delivers efficient, paperless workflows that align with the compliance requirements of the Life Science industry.

isoTracker Quality Management is a popular cloud-based quality management software (QMS) system. It is used on a worldwide basis by businesses to manage their ISO 9001, ISO 13485, ISO 22000, ISO 17025, ISO 14001 systems...plus many others. It is a modular product which can be configured to meet an organization's specific requirements and is competatively priced with superg customer support. Any module combination of Document Control, Complaints, CAPA, Audits, Training, Non-Conformance and Risk can be subscribed to.

Zendesk helps you create exceptional customer experiences. Zendesk, a leading provider of software and solutions to improve customer relationships, empowers businesses to become more reliable, flexible, scalable, and adaptable. Zendesk's products include Support, an integrated customer service solution; Chat, chat, and messaging tool; Talk and call center software; Explore to analyze and report; Inbox, shared team mailbox; Guide, a knowledgebase and self-service solution; and Connect + Outbound to support proactive campaigns.

LiveAgent is the best-rated and most highly reviewed help desk software for SMBs in 2024. LiveAgent boasts the fastest chat widget and is used by over 150M people worldwide. LiveAgent is a web-based, fully-featured live chat and helpdesk system. LiveAgent leverages the power and flexibility of a universal email, live chat, built in call center, and a robust customer portal. LiveAgent offers over 175+ useful features, including advanced automation features, rules and tags, as well as 195+ integrations. Join companies such as BMW, Yamaha, Huawei, and Oxford University to provide world-class customer services. No credit card needed. Start your 1-month free trial today.

1) Customer delight made super easy Manage conversations across multiple channels Deliver fast and consistent customer service across email, phone, chat, WhatsApp Business, and other social media channels from a single view. 2) Boost your agent productivity Cut down on manual and repetitive tasks using advanced automation rules, and solve customer queries faster without increasing your agent strength. 3) Deliver seamless self-service Help customers help themselves by publishing a branded knowledge base and offering instant resolutions using AI-powered chatbots. 4) Stay on top of your CSAT goals Use customizable analytics and reports to track team performance, identify bottlenecks before they snowball, and keep tabs on your team's CSAT goals. Enable frictionless remote work for your support team 1) An intuitive and easy-to-use platform that does not require a complicated onboarding process 2) Cloud-based solution that empowers agents to work conveniently on their laptops or phones 3) 650+ cutting-edge applications that you can easily integrate with and build robust support workflows

Dot Compliance offers the industry's first ready to use Quality Management Solution powered by the Salesforce.com platform. The Dot Compliance solution includes an extensive set of off-the-shelf ready eQMS and compliance pre-configured processes, enabling customers to deploy quickly and cost effectively. Dot Compliance ready to use solutions include full project validation services and product validation packages. Dot Compliance offers the industry’s most cost-effective quality and compliance management solution available, allowing users to quickly deploy flexible and scalable solutions. Automate core quality processes such as Document Management, Training Management, CAPA, Audits, Customer Complaints, Change Management, Supplier Quality, and more. Our solution is fully configurable and offers seamless integration abilities, with easy adaptation and implementation of customer’s specific requirements.

TLM QMS Software is a powerful and robust quality, risk and material management software (QMS) which is validated and 21 CFR Part 11 compliant. TLM is a cutting-edge, all-in-one quality management system that can be customized to integrate with online CRM software, QuickBooks or ERP databases. Total Lean Management (TLM) QMS Software is specifically intended to be a low cost, highly integrated, flexible and continuously improving landscape to which specialty systems can be added where needed to create the digital business landscape that enables work flows the way your company needs them to work.

Qualityze EQMS Suite is a next-generation Enterprise Quality Management Software. It is specifically designed for businesses to efficiently manage their quality processes, customer expectations and compliance requirements. It helps them address operational challenges so they can achieve excellence in terms of quality, safety and reliability. It comes with pre-defined templates for controlled documents, audit checklists, regulatory forms, material compliance reports and many more. Qualityze EQMS Suite is a set of 14 integrated modules that help create a closed-loop system to manage end-to-end quality from anywhere. Our range of smarter quality solutions is built on the Salesforce.com technology platform. These modules are Nonconformance Management, CAPA Management, Document Management, Change Management, Audit Management, Training Management, Supplier Quality Management, Inspection Management, Customer Complaints Management, Material Compliance Management, Forms Management, Permit Management, Calibration Management, and Maintenance Management, Forms Management and Field Safety Management. Our Quality Management solutions help create a culture of quality and continuous improvements by proactively mitigating quality issues.

It is difficult to make data available and actionable when a manufacturing site has many processes. As operations grow, it is becoming more difficult to comply with safety, quality, and environmental regulations. Manufacturing is built on predictability and reliability. Manufacturing by nature is all in the execution of established processes. TenForce was built from the feedback of our clients to map the operational reality in a plant.

Natively built and operated on the Salesforce platform, QHSE is the fastest growing Enterprise Quality, Health and Safety Management System. Unified QHSE solutions combine EQMS with EHS to help customers of all sizes deliver high quality products and services in a safe and sustainable manner. They reduce risk, inefficiencies, and inefficiencies, while protecting their customers, employees, and brand.

Unify quality processes with QT9's all-in-one cloud-based QMS Software Suite. QT9 QMS is a user-friendly quality management software that includes 23+ modules with unlimited scalability. Automate ISO & FDA Compliance with email alerts, To Do lists and FDA 21 CFR Part 11 Compliant Electronic Approvals. QT9 QMS enables Life Sciences, Biotechnology Companies, Medical Device Manufacturers and Pharmaceutical Companies to digitally transform operations. Get real-time status updates and visualize quality metrics up-to-the-minute. QT9 QMS comes with built-in document control, revision-level controls, corrective actions (CAPAs), Nonconforming products and more. Advance product releases with Deviation Management, Engineering Change Orders, FMEA, Inspection Management Modules Included. Go paperless & put time-consuming tasks on autopilot. QT9 QMS comes ready-to-use. Get a free product tour! Start a Free 30-Day Trial. Visit QT9qms.com

Usersnap is a user feedback platform designed for product teams to gather product-specific insights, accelerate user testing, and improve stakeholder feedback loops. Companies such as Red Hat, Erste Bank, Lego, and Harvard University excel in their enterprise growth and operations with Usersnap. Usersnap is right for you if want to: ✔️ Have a single platform for all product-related feedback to emerge new ideas ✔️ Capture issues with visuals and automate tech data to improve QA speed and cross-team communication ✔️ Make users feel engaged with the product by providing the easiest way to report issues and welcoming channels to share their voice ✔️ Allow PM, PO, and developers to build precise and user-centric solutions by connecting incoming feedback to product development workflows and tools ✔️ Quickly validate new features and monitor user satisfaction with micro surveys that yield higher response rates.

Intellect's QMS software has been proven to improve quality operations and reduce overall quality cost by up to 40%. Our apps were designed by certified quality professionals and can be easily customized with our no-code platform or drag-and-drop technology. Remote access for your team, mobile apps, dynamic workflows, analytics, reporting, and remote access are all possible with this modern and simple solution. Apps include Document Control and Employee Training, Audit Management CAPA, Nonconformance, as well as other useful features.

EHS Insight, an EHS management platform, empowers organizations to ensure compliance across the company. EHS Insight is affordable and easy to set up. It provides businesses with all the tools they need for managing incidents, audits, inspections, compliance obligations and corrective actions. EHS Insight offers exceptional support for businesses both during and after the software implementation.

User.com is a full-stack software for marketing automation. It allows you to communicate with customers and manage your relationships. User.com is one platform that offers many features. It provides you with robust tools for sales, marketing, and support. You can use the different features to communicate with your customers consistently across a variety channels such as email marketing, mobile push, SMS messaging and call centers. This will make every visitor happy. You can see every piece of data and measure it all with all activities organized in one place. This can be customized to show only the essential metrics you choose to make it easy to take action. Are you ready to try it? Register now for a free trial at User.com -

A web-based software suite for medical device companies that automates their processes and simplifies regulatory compliance. Modules include Audit Management, CAPA and Complaint Handling. Designed from the start for ISO 13485 compliance and 21 CFR Part 11 compliance.

Five of the most important regulatory agencies in the United States use MasterControl Quality Excellence solutions. A leading software-as-a-service (SaaS) provider, MasterControl helps companies get their life-improving products to market sooner. It does this by providing cloud-based solutions that manage an organizations documents, training and exams, corrective/preventive action, validation, and more. MasterControl offers solutions throughout the product's entire lifecycle.

A simplified 360-degree view of your customer will simplify your agent workflow and improve customer interaction. Our AI-powered agent assistance will speed up the resolution of issues and reduce hold times. Smart actions and contact center automation will eliminate repetition. Smart consult collaboration allows you to troubleshoot and to share screens. With Customer sentiment, you can see what customers think in real-time. Reduce response times and reduce the number of screens by using one, unified tool. Quick-access KPI, feedback, and training data allows you to monitor service levels and evaluate performance. Integrating multiple data sources allows you to spot patterns, improve productivity, and make informed decisions. Monitoring built-in quality assurance dashboards to improve agents, teams, or organizations.

CAQ.Net software solutions are in action all around the globe wherever it is important to ensure the quality, safety, and functionality of products and services. Whether strategic quality management or operational quality assurance – thanks to its high degree of automation and uniform data structure, CAQ.Net facilitates effective process management, proactive failure prevention, and a company-wide quality mindset.

EasyForm is the most reliable and efficient field service management platform. Platform can be used for complex field service apps for data collection. No programming is required. It is simple to create forms for collecting data that have complex functionality such as GPS, barcodes, digital signatures, etc. The workflow engine allows you to customize the building process according to your organization's needs. Report builder can be used to create Excel and PDF reports. You can create bar charts, pai charts, and dash boards. For the management of processes, alerts and schedules can be created. Location intelligence increases productivity and ensures customers visit sites/customers. We know that every company has its reporting requirements and these requirements change in dynamic business environments. No need to write code for every new reporting requirement. Drag and drop interface of EasyForm allows you to create your own forms. It takes just a few clicks to create a new form. You can customize the app with your logo, and choose your skin color.

We make the world safer, more sustainable, and more productive. Our software analyzes data from many sources to help companies make better strategic business decisions regarding mitigating risk. This is called Integrated Risk Management 4.0 (IRM 4.0). Our success is based on the fact that we have never had to deal with any of these incidents. Sphera's Environment, Health, Safety & Sustainability solutions provide end-to-end risk management on a single platform that can be scaled to meet companies' daily and strategic EHS&S goals. Sphera's Operational Risk Management Solutions help operators create a unified strategy to drive Operational Excellence throughout the enterprise. Sphera's Product Stewardship Solutions combine the best-of-breed and rich content to allow you to comply, streamline, and automate all aspects of your products' lifecycle.

The AssurX platform is a powerful software platform for enterprise quality management (EQMS) and regulatory compliance to reliably communicate and coordinate information, documentation, and activities. AssurX allows regulated businesses to quickly identify and control quality issues and risk exposure to avoid quality or noncompliance problems while improving workflow. AssurX QMS software is uniquely configurable to fit any established or dynamic business requirements. The system creates an electronic workflow of tasks, alerts, escalations, and approvals that can be automated to the desired level, mapping precisely to real-world operations. No other system is easier to deploy, configure, and modify. AssurX solutions integrate seamlessly to create a connected quality system. Solutions include audit management, corrective actions, training management, compliant management, document management, change control, risk management, EHS incident management, and more.

Food Safety Software allows for cost-effective transformation in food safety, NPD and customer complaints, as well as supply chain transparency. Our food safety software includes VACCP/TACCP and horizon scanning to help you save time and complete consistent, auditable risk assessment of suppliers and products. You will never be audited in non-conformance and you can be audit-ready 24 hours a day. Transform specification management for raw materials and finished products, and answer customer queries instantly. Automate supplier quality monitoring and internal non-conformance management using automated workflows. This will ensure that non-conformances are promptly closed. Our team will manage all complaints using market-leading software. This will save you time, money, and improve customer service. You can launch new products faster and better together, while still meeting all safety, legality, and profitability requirements.

Instant happiness, instant responses With Zoho Desk's embeddable Chat widget, you can respond to customers immediately. The embedded chat widgets of Zoho Desk allow you to be at your customers' side when they can't find the answer in your Help Center. Customers can instantly contact your agents via the Help Center to get answers and help faster. Agents can convert chat conversations into tickets if a customer has a more complex issue. Agents can save all chat conversation context, so there is no lost time. Your chat tickets can be left with the team's trusted experts. Zoho Desk allows you to assign tickets from different channels to specific agents and teams. This allows agents to work more efficiently and customers can feel secure.

Your support team will be more productive if you have a contact center and all-in-one communication solution. We have the solution, whether you are at work or away. Simple to use, yet with advanced capabilities Our Collaboration tool makes it easy to solve large volumes of customer queries. Agents can stay connected and reach other agents or external experts to get additional advice on more complicated queries. You can customize, access, and build your FAQs in the way that you want. A centralized information center can help your support team reduce the time it takes to find answers. Managers can create a pre-defined and customizable analytics dashboard to help them work with all data reports and convert it into information that will support their business decisions.

Panotica Hydra, a modular QMS software, is designed to manage quality processes in accordance with ISO 9001, 14001 and 18001 standards. The software allows you to not only gather all the company's improvement processes into one system but also to integrate all employees on the platform. Hydra allows remote supervision of activities that aim to improve quality and engage employees in the improvement process.

AlisQI, a cloud-based Quality Management platform that is easy to integrate and use, is flexible and easy to use. Our platform allows manufacturing companies to make their Quality Management data-driven and automated. Our platform is used by more than 70 factories around the world for Quality Control, Quality Assurance, and QESH management. Our customers can reduce waste by upto 15%, improve their quality and save upto 20% on time. We are proud to be able to serve customers from all six continents, from startups to Fortune500. We have never lost a customer. Our customers are found in almost every manufacturing sector: Chemicals, Personal Hygiene and Food & Beverage, Automotive and Manufacturing.

OTRS can be used to support any team within your company. It combines all the tools necessary to make service management successful. - Ticketing - calendaring, - CMDB Process management Reporting Multiple channels for customer access Knowledge base Service catalog and other information. Your teams have all the information they need and workflows at their fingertips to provide seamless service and customer satisfaction. Customers love the self-service options available through an external portal. They can share knowledge bases articles and informational pages, and they can send requests directly to your team. The SERVIEW CERTIFIED TOOL seal was given to the OTRS service management software.

Audit Manager is a software that supports quality management. It allows digital management of audits and quality controls in all phases: planning, compilation, and collection of evidence through checklists; verification and management for the entire nonconformity process; definition of corrective measures and data monitoring. You can access the calendar to schedule audits and add the relevant information (subject, checklists, lead auditor, coauditor or participants) for each one. Staff, both internal and outside, can be invited via email to consult the audit schedule prepared directly from the app. Once the inspection has been completed, you can generate the audit report as a PDF or Excel file and share it with the Company Management. You can add the archived minutes to the company's document repository.

Unreported and uninspected information can be revealed. Unrivalled visibility and involvement can help you create safer, happier, more productive workplaces for your employees. Managers and frontline employees expect mobile-first, frictionless reporting, workflows, communication, and communications. A small number of people use most reporting systems, and they fail to include them. This results in a lack of or distorted situational awareness that can lead to unexpected surprises and insufficient or skewed situational awareness. It's not just the management teams that are aware of the pressing issues, and all the small observations that can impact your business and operations. They are eager to be heard, to participate, to solve problems and have an impact. Different reporting tools for different functions increase the ease of use for end-users. Falcony empowers your stakeholders and employees with a perfect companion that allows them to share everything they see, inspect, collaborate on, and resolve.

A solid corrective action plan is essential to help your employees become the best they can. Organizations today are facing problems with inconsistencies, lack of oversight, and organizational disconnect when it is time to manage employee corrective actions. The PCA software solves these problems so that your Team can concentrate on improving culture, team building and efficiencies, as well as cost effectiveness. The PCA Solution can be customized to meet the needs of your organization. Super Users within your company will be able create flows and route. PCA integrates easily with your HR systems such as SAP, PeopleSoft and Workforce. The integration is a one way transmission of data that keeps your HR systems secure. PCA integrates company policies, procedures, and SOPs. In a central automated application that focuses on the issue and not the process.

HappyFox, a cloud-based Customer Service management software, is designed to give customers the edge they need. HappyFox is mobile-ready, customizable, and offers the ability to seamlessly integrate with third-party apps. This is how a 'best of breed' software should look.

Civica Complaints Management is an enterprise complaint management software, powered by the iCasework platform. A cloud-based and user-friendly interface allows users to manage, capture, and learn from customer complaints, inquires, and feedback across your entire enterprise network. Civica Complaints Management is highly configurable and can be tailored to meet your organization's complaints management needs. This will improve service levels, comply with regulations, and enhance the customer experience.

Rapidly Transform Your Compliance, Quality & Risk Management Systems in Today's All Digital, All-Remote World. Predict, Mitigate and Automate Compliance Monitoring in Real-Time. Always be prepared for compliance inspection

Our deep domain knowledge of Financial Services is combined with a passion to develop solutions that save time, money, and embed regulatory change. We offer a wide range of high-quality RegTech solutions that have won awards. They are backed by our deep knowledge of the market and regulatory knowledge. Let us help you improve your Governance, Risk & Compliance approach. It is becoming more important that regulated entities respond quickly to changing market needs. This is because the provision of advice and process management are increasingly influenced digitally. Let us help you strengthen your approach to Governance, Risk & Compliance. T&C has been a part of financial services for decades, and a requirement under the FCA since the 1990's.

iDoc is a document management system that is efficient. Automates and controls the documentation process, including distribution, organization policies and standard operating procedures. It is robust and secure in managing document management systems. It also provides real-time visibility. It streamlines all processes, including creation, review, approval, archival, and archival, and supports multiple files in controlled ways. Integration with training management system to assign training and to remove incorrect documents. This ensures accuracy for end-users and tracks compliance. Automated documentation, document retrieval with search/indexing capability, and document archive. You can easily set up labels, descriptions, and tags to help you organize information and keep track of documents. Keeps track of all documents and tracks any changes. This provides an audit trail that reports on documents and data fields.

You now have the option to be your own Quality Management Expert via an online platform. To facilitate smooth processes, templates can be integrated into your company. We offer complete Quality Management Systems as well as online solutions for ISO 13485 Medical Devices, and ISO 9001 General Quality Management.

Digitize your processes. Security. Environment. Qualitative. Hygiene. Of Business. Centralize. Simplify. Automate. All your tasks can be managed with one tool. Your organization's sustainability and performance. Automated processes are the foundation of safety and performance. BlueKanGo is the digital EHSQ platform to manage them. BlueKanGo is the digital EHSQ solution that has been trusted by over 3500 customers for 18 years. Digitize your Quality, EHS, and other processes. Quality and audits management. Employee safety and health. Environment. CMMS & inspection. Certification, Standards. Corporate Social Responsibility (CSR). Regulatory Watch. Strategic Planning. 6 key differences that make BlueKanGo different. BlueKanGo has been around for 18 years and is the SaaS platform with no boundaries. BlueKanGo is an innovative, scalable, and all-inclusive solution

qmsWrapper is an interconnected Quality Management Software for startups and small businesses. It helps all companies that want to increase productivity with ISO 9001:2015 and MedDev creators to easily achieve and manage ISO 13485:2016 and 21 CFR 820. Best For 1. For companies who need guidance to implement and adopt validated QMS. 2. For companies who want to automate their quality management and go beyond a paper-based system.

The most comprehensive suite of Health & Safety software solutions will streamline your processes and help you manage the risks. ProcessMAP helps companies achieve consistency and provides real-time insights to improve their Health & Safety performance. Standardize, streamline, and track the processes required to comply with various regulations and compliance frameworks. Built-in alerts, robust CAPA Management, and advanced reporting capabilities increase accountability and provide visibility across an organization. They also make it easier to be ready for inspections and audits. The correlation of safety and claims data can reduce risk. Analyze the root causes of claims and events to identify and mitigate risk. Our platform reduces risk by stopping claims from happening. The industry's best cloud platform for sustainability management and metrics reporting. Streamline the collection, verification and analysis of company-wide KPIs.

ACE Essentials is the pre-validated Electronic Quality Management System Software (EQMS) designed for highly regulated industries. ACE Essentials includes 10 workflows, as well as all the required Standard Operating Procedures (SOPs) and Policies. This ensures that your quality management system is fully compliant from the start. ACE Essentials features include a complete audit trail that tracks every action within the system. This allows you to understand the risks associated assets. Features of ACE Essentials Pre-Configured Workflows Pre-Configured Event Management (Due dates, Scheduling, Reminders) - Pre-Configured Permission Based Security - Pre-Configured Full Documentation - 50+ documents - Multiple Site Capability - No Charge Upgrades for the Product's Life Pre-Configured Tasks Liste - No Validation Period Pre-Configured In System Notifications Pre-Configured Email Notifications

ProFicient requires only an internet connection to establish browser-based access. A plug-in replaces lengthy server- or PC-based installations and reduces upfront costs. You can scale quickly and easily. You have the option to host your data either in InfinityQS's data center or in your own cloud environment. You can deploy the ProFicient SaaS model using the software instance hosted in your corporate-hosted datacenter. This scenario allows you to host and maintain the software as well as the unified database. This database contains data from all of your sites. Sites can access the software via thin-client environments through your corporate network. For manufacturers in regulated industries that wish to reduce validation time and costs, or for companies that require greater flexibility and autonomy than public PoD, dedicated PoD subscriptions are the best option.

The SBS Quality Database is a simple, inexpensive, ISO 9001 compliant software program that allows small businesses to efficiency manage the Quality Management System or QMS. The database tracks corrective actions, preventive actions (CAPA), internal audits, safety improvement, supplier corrective actions, continual improvement projects. Compile and analyze Customer Survey results. Identify and minimized risk using the risk management module (FMEA & SWOT analysis) . Document QMS review meetings and results. Document interested parties as part of the Context of the organization. Use the dashboard for a quick view of the overall performance. Cloud based or locally installed options are available. The program is ideal for small businesses striving for ISO 9001:2015, API Q1, AS9100, or TS16949 compliance. Free demo downloads are available from our website so you may try before your buy.

Companies are expanding their reach into previously untapped markets thanks to the advancements in technology and innovative methods of manufacturing and marketing. This new paradigm offers great opportunities to streamline and improve the process to support this growth. Our solution focuses on improving the management and supply chain of the reverse side of commerce or reverse commerce management - RCM. Returngoods is a web-based software that helps customers manage the return process. Returngoods improves communication and interaction between RCM suppliers, manufacturers, distributors and outsource logistics companies.

Automate the identification and resolution of problems in your organization and supply chain. This is one of the most trusted CAPA software applications. It has been trusted by thousands of users worldwide. CAPA Manager corrective actions software automates the assignment of corrective actions, notification, investigation and reporting. It prevents errors in the control of the entire CAPA process from initiation through investigation and closure. CAPA Manager meets all requirements of the most important quality management standards, including ISO 9001, AS9100 and TS 16949. It maintains records of root-cause and corrective actions, and provides pre-defined workflows with approval gates.

Qualtrics CustomerXM is the most flexible marketing platform in the world for customer experience improvement. It helps you gain and retain the right customers. Qualtrics CustomerXM aims to help enterprises increase customer loyalty and reduce customer churn. The platform provides tools to help enterprises improve customer loyalty and reduce customer churn. Qualtrics Customer experience is the most flexible platform in the world for improving customer experience. It makes it easy for companies monitor, respond and improve every touchpoint of the customer journey. Qualtrics Customer experience helps organizations have conversations with customers, measure their experiences across all touch points, prioritize and predict key experience drivers, drive action within an organization, and help them to plan for the future.

Wolken Software offers a suite AI-enabled SaaS 2.0 cloud native applications for Customer Service and Enterprise Solutions, including Wolken ServiceDesk and Wolken HR Case Management. Wolken offers a variety of plug-and-play features for enterprises, including Omnichannel Support, Real Time Reporting, a built-in Business Intelligence tool, Integrations with 3rd Party Apps, Auto Categorization, and Auto Routing incoming queries. Wolken offers easy configuration, low-code customizations and a fast Time-to Market. It also comes at a fractional cost due to simplified costing, reducing your total costs of operations by as much as 50%. We have successfully replaced well-known names at Fortune 500 and Fortune 1000 Companies.

Daisee develops technology to give you deep insight into the behavioural, emotional, and commercial dynamics of your customers. Daisee automatically scores all customer interactions using a digital quality scorecard that is the first of its kind. This automatically identifies quality assurance issues that need human intervention in areas such as compliance, communication, and conduct. Daisee allows you to see beyond words and uncover the emotion deep within your interactions. It reveals what your customers really think, feel, and are saying. Daisee is software that can be easily deployed across any telephony system and can help organisations immediately create business value. Globally Daisee is available in Australia, New Zealand, and the USA.